I like that it gives us a place to put our records and the abillity to do more things..... I think Review collected by and hosted on G2.com.

The customer support. It has been difficult to get in contact with people with questions on how to do things. or when there is an issue with the program Review collected by and hosted on G2.com.

I love that I can export the data I need and create reports outside of M+. Review collected by and hosted on G2.com.

There are a lot of bugs with the inventory module, which make it very difficult and time-consuming to use. There are too many issues to list here. Review collected by and hosted on G2.com.

I LIKED THE OLD MANAGE PLUS BETTER THAN THE CLOUD EASY OF USE Review collected by and hosted on G2.com.

CUSTOMER SERVICE YES TAKES FOREVER TO HEAR BACK DOWN LOADING MY OLD MANAGER PLUS DOWNLOAD MY OLD SYSTEM NONE Review collected by and hosted on G2.com.

The features of asset control and reporting. Inventory and Reporting. Being cloud-based makes the whole experience more enhanced, and the connection is NEVER a problem. Review collected by and hosted on G2.com.

There is nothing I dislike. We use Lightining; the BI reports are challenging to build. Some reports come standard but are too generic. Review collected by and hosted on G2.com.

I like that this software will send a notification to our parts clerk when our on hand supply has been exhausted. I also like that we have all our calendar based scheduled PMs where they can be quickly accessed and veiwed. Review collected by and hosted on G2.com.

I dislike the fact that there is nowhere to identify when a part is on order in the parts sheet. We keep over 5,000 spare parts in our facility and it gets VERY difficult for our parts clerk to keep up with what she already has on order when someone comes to her and asks about a specific part. We previously had a simple Excel sheet that had a column where she could enter how many were on order and when the order was placed so that all the maintenance techs could see it.

Also, I have quite a bit of trouble when using the program on a computer with Internet Explorer. It seems to run better on Google Chrome, but our IS department will not put Chrome on all our computers. I have spent three days trying to modify names of all our scheduled PMs (of which there are over 600, by the way) and half the time it isn't saving my changes. I am trying to only do ten to twenty at a time and saving often (as is recommended), but I lost over an hour's worth of work today because I kept getting an error and it wouldn't save. Review collected by and hosted on G2.com.

Absolutely nothing; it's the worst program I have ever used. Customer service is awful too. Review collected by and hosted on G2.com.

I dislike everything; they need to go back to the drawing board with this system. They have no idea how to run or create a garage software program. It's horrible; nothing works as it should, and basic information; work order 101 is not even an option. Something as simple as mileage, basic information took an act of god to get on the work order, and it's still not right; if you go back to the work order later, it's gone, it doesn't retain information, this is just for starters. Stuff disappears all the time; there is so much wrong with this I don't even know where to begin. Customer service gives you lip service, if they even contact you at all. Nothing gets resolved; it is by far the worst system I have ever dealt with in my 20 years in the business. The sad part is the software-based Manager Plus system was spot on; this new web-based system sucks big time. Don't fall for the quality of the original software program; it's not the same at all. The original owners of this software should be furious about how they have run this spot-on name and program into the ground. Run, don't walk away from this system; you will be disappointed and your money wasted. Also, be aware that this company has been sold twice since it was launched, and each time nothing changes. Same bad program, same lack of customer service. Review collected by and hosted on G2.com.

That you can export your data and import it to any report or BI via ".cvs" format. Review collected by and hosted on G2.com.

The price is very costly, if they lower that and made it more user-friendly that would be nice. When I mean user-friendly I mean many of our maintenance techs are not PC knowledge and found it quite complex to use. Review collected by and hosted on G2.com.

The "ask me" icon at the top right of the screen ensure you are stuck at any time. Review collected by and hosted on G2.com.

The priority sometimes don't fit into the contractual SLAs.

The least priority for demand work order is 1 day, whereas, in reality, emergency work orders should be resolved within hours, say, 5 hours Review collected by and hosted on G2.com.

Hippo CMMS Software is fantastic for work order work ticket maintenance, unscheduled and scheduled, especially when you have multiple locations. The platform is user-friendly, everything is centralized and the support team is absolutely wonderful! Review collected by and hosted on G2.com.

Not much to dislike about Hippo. Every once in a while, I find I would like a certain feature, but when I call support & mention it, the feature is already there or they listen and will recommend it in the next upgrade. Review collected by and hosted on G2.com.

The ease of resources requesting work orders. Review collected by and hosted on G2.com.

When writing a work order I can only search for parts within the description of the part. I cannot look up parts to add to work order using part numbers. So I have to exit the work order go to parts, then look up the part number to find the correct description, then copy and past this into the search in the work order to find the part I am looking for. This is no fun. Review collected by and hosted on G2.com.