We are still in the process of integrating all of out office locations into the HIPPO Platform, but thus far the experience has been pretty good. The functionality of the system is great and their responsiveness is pretty good as well. Review collected by and hosted on G2.com.

Integration was a bit more cumbersome and laborious than anticipated. Training lacked a little organization. Mike and Earl are fantastic with trainings and integration. Review collected by and hosted on G2.com.

The best thing about the software is that it is very easy to use and simple but you can also put in and save a lot of information and it makes my job a lot easier. I love it!!! Review collected by and hosted on G2.com.

There's a hiccup in the system to view own demand work orders but not a big deal there's a trick to fix that. Just enable the person to view all and own demand work orders. Review collected by and hosted on G2.com.

I like the ease of use. The initial learning curve is minimal. Once you upload all of your equipment and pms the process is pretty much set. Review collected by and hosted on G2.com.

I wish you could add parts in the work order. Example: As I work on a piece of equipment and I replace apart that is not on the parts list, I would like to be able to add it in on the work order and have it automatically populate the parts list. Review collected by and hosted on G2.com.

Ease of use, easy to train new people and show info Review collected by and hosted on G2.com.

Spare parts management, spare parts input is a manual operation not always followed Review collected by and hosted on G2.com.

I like the how simple it is to submit a word order and track. Review collected by and hosted on G2.com.

The floor plans and maps were not easy to upload or navigate live on the site. Review collected by and hosted on G2.com.

I like that it's intuitive to use and set up and accessible from a smart phone. Review collected by and hosted on G2.com.

I don't like that it's so difficult to add equipment and that you don't realize you need to add equipment before assigning work to be done. Would be helpful if in creating a work order, if it's a new piece of equipment, the user would have the ability to add that vs. exiting the task of creating a work order and going to a completely separate function. Review collected by and hosted on G2.com.

PM and demand work order structure. Use of inventory tracking (only at the basic stage) Review collected by and hosted on G2.com.

Can convoluted going between enterprise and facility screens Review collected by and hosted on G2.com.

The user interface is well designed and easy to use because it is relatively simple. Simplicity runs throughout the system, which also makes start up, at least with the basic requirements, quite easy to do. Review collected by and hosted on G2.com.

Some of the features and logic behind them are not as fully fledged as they might be and don't necessarily follow actual workflows. Review collected by and hosted on G2.com.

The inexpensive price coupled with a technically working product Review collected by and hosted on G2.com.

it seems like things are 80% to where they should be or could be to make it a very useful product, for instance time tracking for the maintenance personel is lacking. Review collected by and hosted on G2.com.

The CMMS system offers a very deep layered approach to documenting equipment and the maintenance tasks required for them which allows for a very strong work order system that is easy to understand for many users. Pleasant formatting and visual make for a rather user friendly experience. Technical troubleshooting is easy and caller support is immediately responsive. Review collected by and hosted on G2.com.

The initial setup can be a challenge in places with a large variety of equipment. Some of the layered details go too deep and can get a bit confusing when trying to produce a new regularly producing work order. Review collected by and hosted on G2.com.