Gabija B.
GB
Gabija B.
Payment support escalations representative
Enterprise (> 1000 emp.)
"My opinion on Epsilon3."
3.5/5
What do you like best about Epsilon3?

What I like about Eplison3 is that everything is kept simple, it's user friendly and easy to edit. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

One thing that I do not like, is that sometimes there are to much content in one place, which can be overhwelming a begginer user. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks for the feedback! You can customize how much content you put in each procedure/step to make it less overwhelming.

Verified User in Information Technology and Services
TI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great for simple interactive checklists"
2.5/5
What do you like best about Epsilon3?

Basic linear checklists are easy to create Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

There isn't an option to check the length of Field Inputs.

Also, can't base Conditionals on Input References or Calculations. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks for the feedback! We are working to expand conditional support to those areas you wrote.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Very informative knowledge database"
4/5
What do you like best about Epsilon3?

Easily understandable and efficient guides and they are easy to follow and it has a modern interface which can be used for creating, managing or executing procedures which is very valuable for teams handling really important tasks. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

It doesn't have integrations with broader ecosystems, customization could be more in depth and analytics and reporting could be presented easier Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks for the feedback! Have you checked out our integrations page and our Insights reporting dashboard?

See how Epsilon3 improved
Carmen E.
CE
Carmen E.
Lead Flight Test Engineer
Mid-Market (51-1000 emp.)
"Epsilon3 for Aircraft Flight Test"
4/5
What do you like best about Epsilon3?

The ability to have all test participants monitor the test progress real-time is a game-changer as it keeps everyone on the same page. Post-processing of data is greatly enhanced thorough the time-stamp process. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

The generation of test plans can be a bit onerous, I really would like to be able to write on my test plans with a stylus, and a more seamless notetaking functionality would be much apprecated. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Good point! You can add Sketch field inputs to allow drawing with a stylus.

Verified User in Aviation & Aerospace
UA
Verified User in Aviation & Aerospace
Enterprise (> 1000 emp.)
"easy to use, and new features"
4.5/5
What do you like best about Epsilon3?

check on billing of material, look up projects and current and past work being done Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

I have not had many problems when accessing Epsilon, new process for me so still learning Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Hey, Kevin! Thanks for the kind words! Some new navigation improvements are coming soon!

Edita R.
ER
Edita R.
Customer support representative
Mid-Market (51-1000 emp.)
"Interesting experience."
4/5
What do you like best about Epsilon3?

Epsilon can contain much information, easier to review procedures step by step. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

You must know the key works for what you are looking for because it might not show up as a search result. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Sorry about that! We're planning on adding AI natural language search soon so you don't need to know the exact words.

Verified User in Aviation & Aerospace
UA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Good alternative to excel-based procedures"
3.5/5
What do you like best about Epsilon3?

- easy access to as-runs

- good review process by other team members

- tools to create nested procedure

- history of modifications Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

- sometimes it is time-consuming to edit and create procedures

- drags a little bit for editing long procedures

- exporting tools (pdf) does not work well Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thanks! We are working on improving edit performance and will try to make it easier in the future.

Lukas S.
LS
Lukas S.
Payments Support Representative
Mid-Market (51-1000 emp.)
"Not the best"
2.5/5
What do you like best about Epsilon3?

It's comfortable for some guides on how to follow processes step by step. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

It's really hard to find guides in epsilon, the search engine is just bad. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Sorry about the troubles with search! We recently released some improvements and a dedicated search page; have you tried that out?

Jurate V.
JV
Jurate V.
Customer service
Mid-Market (51-1000 emp.)
"Easy and sufficient"
5/5
What do you like best about Epsilon3?

Guidance and fast learning. It helped me improve in my work Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Do not have any complaints as it did provide a lot of assiatnce Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Thank you for the kind words!

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Too difficult to follow."
2/5
What do you like best about Epsilon3?

All workflows, checklists, and data are in one place, making it easy to track and manage tasks. Review collected by and hosted on G2.com.

What do you dislike about Epsilon3?

Initial setup and learning the system can take time, especially for teams new to digital workflows. Also some users may find the customization options limited for unique workflows. Review collected by and hosted on G2.com.

Response from Max Mednik of Epsilon3

Sorry about the initial learning curve! We are planning some improvements to new user onboarding to address that.