--- title: Epsilon3 Reviews meta\_title: 'Epsilon3 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 260 reviews by the users' company size, role or industry to find out how Epsilon3 works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 260 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- ### Epsilon3 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** in Epsilon3 beneficial, thanks to clear guides and well-structured information. [(39 mentions)](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1837476&qs=pros-and-cons#reviews) Users value the **efficiency of procedure management** in Epsilon3, enjoying streamlined workflows and easy access to documentation. [(19 mentions)](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1832881&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of Epsilon3, as it centralizes processes and saves time while minimizing errors. [(15 mentions)](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1833527&qs=pros-and-cons#reviews) Users value the **efficiency improvement** Epsilon3 offers, enhancing workflow and reducing paperwork clutter significantly. [(13 mentions)](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1833537&qs=pros-and-cons#reviews) Users value the **version control and edit request features** of Epsilon3, enhancing their collaboration and article management. [(12 mentions)](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1836730&qs=pros-and-cons#reviews) Users face **complexity issues** with Epsilon3, particularly with slow login times and a confusing interface. [(11 mentions)](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1833362&qs=pros-and-cons#reviews) Users note a significant **initial learning curve** that temporarily hinders productivity before they fully master Epsilon3. [(11 mentions)](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1832646&qs=pros-and-cons#reviews) Users face a **steep learning curve** with Epsilon3, causing initial frustration and temporary productivity loss. [(10 mentions)](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1836811&qs=pros-and-cons#reviews) Users find the **procedures confusing** , complicating searches and slowing down their workflow, especially for experienced team members. [(8 mentions)](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1836112&qs=pros-and-cons#reviews) Users express frustration with the **poor interface design** of Epsilon3, finding it confusing and time-consuming to navigate. [(8 mentions)](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1836891&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Epsilon3 ##### 1. Ease of Use Users find the **ease of use** in Epsilon3 beneficial, thanks to clear guides and well-structured information. [ See 39 mentions ](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1837476&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Epsilon3 Review" What do you like about Epsilon3? Epsilon3 is well regarded for streamlining complex operations through a user-friendly platform that helps teams create, manage, and execute operationa ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Epsilon as a Knowledge Base for Support" What do you like about Epsilon3? Step by step guides are very useful for new employees as it is written in a clear way with clearly labeled steps. ##### 2. Procedure Management Users value the **efficiency of procedure management** in Epsilon3, enjoying streamlined workflows and easy access to documentation. [ See 19 mentions ](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1832881&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Epsilon3 Review" What do you like about Epsilon3? Epsilon3 is well regarded for streamlining complex operations through a user-friendly platform that helps teams create, manage, and execute operationa ![Minxi L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Minxi L.") ML Minxi L. Small-Business (50 or fewer emp.) 4.5/5 "Marvelous compared to piles and piles of on-paper checklists" What do you like about Epsilon3? We are still very happy with Epsilon3 two years later -- as the nature of our organization being an educational-oriented aerospace engineering team, i ##### 3. Efficiency Users appreciate the **efficiency** of Epsilon3, as it centralizes processes and saves time while minimizing errors. [ See 15 mentions ](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1833527&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Epsilon3 Review" What do you like about Epsilon3? Epsilon3 is well regarded for streamlining complex operations through a user-friendly platform that helps teams create, manage, and execute operationa ![Minxi L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Minxi L.") ML Minxi L. Small-Business (50 or fewer emp.) 4.5/5 "Marvelous compared to piles and piles of on-paper checklists" What do you like about Epsilon3? We are still very happy with Epsilon3 two years later -- as the nature of our organization being an educational-oriented aerospace engineering team, i ##### 4. Efficiency Improvement Users value the **efficiency improvement** Epsilon3 offers, enhancing workflow and reducing paperwork clutter significantly. [ See 13 mentions ](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1833537&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Epsilon3 Review" What do you like about Epsilon3? Epsilon3 is well regarded for streamlining complex operations through a user-friendly platform that helps teams create, manage, and execute operationa ![Minxi L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Minxi L.") ML Minxi L. Small-Business (50 or fewer emp.) 4.5/5 "Marvelous compared to piles and piles of on-paper checklists" What do you like about Epsilon3? We are still very happy with Epsilon3 two years later -- as the nature of our organization being an educational-oriented aerospace engineering team, i ##### 5. Features Users value the **version control and edit request features** of Epsilon3, enhancing their collaboration and article management. [ See 12 mentions ](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1836730&qs=pros-and-cons#reviews) See Related User Reviews ![Gabriella T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriella T.") GT Gabriella T. Enterprise (\> 1000 emp.) 4.5/5 "Epsilon3 presents complex procedures clearly with strong visuals to reduce operator error." What do you like about Epsilon3? I haven’t utilized any new functionality since last reviewing. ![Edvinas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edvinas B.") EB Edvinas B. Enterprise (\> 1000 emp.) 3.5/5 "Epsilon3 Review" What do you like about Epsilon3? After using Epsilon3 for a good length of period, this tool has not improved for user experience. Interface of website is designed in the bad way. It ### 5 Cons or Disadvantages of Epsilon3 ##### 1. Complexity Users face **complexity issues** with Epsilon3, particularly with slow login times and a confusing interface. [ See 11 mentions ](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1833362&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Epsilon as a Knowledge Base for Support" What do you dislike about Epsilon3? Loading time when logging in which is needed more than once a day. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "Epsilon3 as a knowledge base " What do you dislike about Epsilon3? The role definitions of users get reset occasionally needing work to restore and the loading time of initial login each time is too lengthy. ##### 2. Learning Curve Users note a significant **initial learning curve** that temporarily hinders productivity before they fully master Epsilon3. [ See 11 mentions ](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1832646&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "Epsilon3 as a knowledge base " What do you dislike about Epsilon3? The role definitions of users get reset occasionally needing work to restore and the loading time of initial login each time is too lengthy. ![Edvinas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edvinas B.") EB Edvinas B. Enterprise (\> 1000 emp.) 3.5/5 "Epsilon3 Review" What do you dislike about Epsilon3? To improve user interface and make simpler website design. Simplify search and research sections on different topics. Make narrow and specific key wor ##### 3. Steep Learning Curve Users face a **steep learning curve** with Epsilon3, causing initial frustration and temporary productivity loss. [ See 10 mentions ](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1836811&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Epsilon3 Review" What do you dislike about Epsilon3? While Epsilon3 is a robust and user-friendly platform overall, I’ve still run into a few limitations and areas where it could be improved. At times, I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "Epsilon3 as a knowledge base " What do you dislike about Epsilon3? The role definitions of users get reset occasionally needing work to restore and the loading time of initial login each time is too lengthy. ##### 4. Confusing Procedures Users find the **procedures confusing** , complicating searches and slowing down their workflow, especially for experienced team members. [ See 8 mentions ](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1836112&qs=pros-and-cons#reviews) See Related User Reviews ![Gabriella T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriella T.") GT Gabriella T. Enterprise (\> 1000 emp.) 4.5/5 "Epsilon3 presents complex procedures clearly with strong visuals to reduce operator error." What do you dislike about Epsilon3? Adding additional filtering and advanced search functionality would make a huge difference for auditing and finding specific criteria. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "Epsilon3 as a knowledge base " What do you dislike about Epsilon3? The role definitions of users get reset occasionally needing work to restore and the loading time of initial login each time is too lengthy. ##### 5. Poor Interface Design Users express frustration with the **poor interface design** of Epsilon3, finding it confusing and time-consuming to navigate. [ See 8 mentions ](https://www.g2.com/products/epsilon3/reviews?filters%5Bsentiment_snippet%5D=1836891&qs=pros-and-cons#reviews) See Related User Reviews ![Edvinas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edvinas B.") EB Edvinas B. Enterprise (\> 1000 emp.) 3.5/5 "Epsilon3 Review" What do you dislike about Epsilon3? To improve user interface and make simpler website design. Simplify search and research sections on different topics. Make narrow and specific key wor AL Alex L. Small-Business (50 or fewer emp.) 4.0/5 "Epsilon Streamlines Procedure Management with Powerful Features" What do you dislike about Epsilon3? There are times that Epsilon gets a little cumbersome or confusing, especially when trying to pass ideas on to technicians or users who are not as fam ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 11/4/2024 "Not User-Friendly, Difficult to Navigate" 2.5/5 What do you like best about Epsilon3? If I had to highlight a positive, it would be that after extensive use, I’ve gotten somewhat accustomed to its interface and features. It does offer tools for managing workflows, but the usability makes it challenging to fully benefit from them. Review collected by and hosted on G2.com. What do you dislike about Epsilon3? Epsilon3 is not very user-friendly. The interface is hard to navigate, making it difficult to follow workflows and complete tasks efficiently. Even with experience, it’s still not intuitive, and I often find myself wishing for a simpler, more streamlined alternative Review collected by and hosted on G2.com. What problems is Epsilon3 solving and how is that benefiting you? Epsilon3 is designed to help manage and document workflows, but its complex interface gets in the way of efficiency. While it does provide the tools needed, the usability issues make it harder to get full value from them. I’d benefit much more from a platform that’s easier to navigate and understand. Review collected by and hosted on G2.com. Show More Response from Max Mednik of Epsilon3 [Editedit](https://www.g2.com/survey_responses/epsilon3-review-10453237/official_response/edit) Thanks! Can you share more about what flows are difficult to follow or navigate so we can improve those? Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Defense & Space](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Defense & Space") UD Verified User in Defense & Space Mid-Market (51-1000 emp.) 11/12/2024 "Epsilon 3 is already way better than our old system and getting better every week." 4/5 What do you like best about Epsilon3? Epsilon3 is fast, flexible, easy to use, and constantly getting better. Review collected by and hosted on G2.com. What do you dislike about Epsilon3? Every now and then I find a simple feature that hasn't been implemented yet. For example, if I need epoxy to set for at least 15 minutes before moving on to the next step I should be able to subtract the mix time from the end step time and ensure it's been at least 15 minutes. You currently cant add timestamps to formulas. I've already reported the need for this ability to the help desk so it'll probably be implemented in the next month or two. Review collected by and hosted on G2.com. What problems is Epsilon3 solving and how is that benefiting you? Any time I find a bug or feature that hasn't been implemented yet I report it to the help desk. Generally it takes 0.5-2 months for implementation depending on complexity. Review collected by and hosted on G2.com. Show More Response from Max Mednik of Epsilon3 [Editedit](https://www.g2.com/survey_responses/epsilon3-review-10492142/official_response/edit) Thanks! We're working on adding time stuff to formulas soon! You can also use the pause function as well as timers to make the step duration times the way you want. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dantrel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dantrel M.") DM Dantrel M. payment support Mid-Market (51-1000 emp.) 11/19/2024 "On the right Track" 4/5 What do you like best about Epsilon3? i like the step by step explaination and the pictures that it provides Review collected by and hosted on G2.com. What do you dislike about Epsilon3? the fact that you have to do a procedure or process. its best as a read only guide instead of haveing to start a procedure and end the procedure. seems to be a waste of time . following the steps are just as good in the menu there are many times when we are looking for a simple step or process that is missing and do not have the time to go through the whole process Review collected by and hosted on G2.com. What problems is Epsilon3 solving and how is that benefiting you? ram labels are helpful procedure suspenbded batches to a point. Certain procedures should be limitted to some agents who do not have the premissions to do some of the steps to advoid confusion Review collected by and hosted on G2.com. Show More Response from Max Mednik of Epsilon3 [Editedit](https://www.g2.com/survey_responses/epsilon3-review-10535640/official_response/edit) I totally hear you! One of the parts of the value here is the tracking of process completions, timing, etc. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Karolina K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karolina K.") KK Karolina K. Customer Service Representative Mid-Market (51-1000 emp.) 11/5/2024 "Great website to follow procedures." 4/5 What do you like best about Epsilon3? It has clear procedures with steps on what needs to be done. When you find a guide it has many options of what could be happening, and how to resolve each issue Review collected by and hosted on G2.com. What do you dislike about Epsilon3? I still have not managed to use the search bar correctly, and still have issues with locating specific procedures. Some procedures are out of date, like credit requests over 5k which was included in the s4 academy. Review collected by and hosted on G2.com. What problems is Epsilon3 solving and how is that benefiting you? I use Epsilon mostly for any GWO procedures, it has everything written down in detail, although sometimes it might be too overcrowded. Review collected by and hosted on G2.com. Show More Response from Max Mednik of Epsilon3 [Editedit](https://www.g2.com/survey_responses/epsilon3-review-10457913/official_response/edit) Thanks for the feedback! Can you tell me more about what issues you're seeing with the search functionality? Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 11/25/2024 "Epsilon Review // Shift4" 3.5/5 What do you like best about Epsilon3? I like that you can clearly select steps, after one step what do you need to do when multiple results can occur. It is also great that guides/articles can be adjusted, whenever needed for updates. Review collected by and hosted on G2.com. What do you dislike about Epsilon3? Interface sometimes can be unclear, it is hard to use. But once you get the hang of it, it is really a good system for guides. Review collected by and hosted on G2.com. What problems is Epsilon3 solving and how is that benefiting you? It is solving if the procedure you need to follow is complicated and advanced, and cannot be simply explained in plain text. Epsilon3 jumps in with clear instructions what comes after what. Review collected by and hosted on G2.com. Show More Response from Max Mednik of Epsilon3 [Editedit](https://www.g2.com/survey_responses/epsilon3-review-10563983/official_response/edit) Thank you for the kind words! We are working to make it easier to use. 1/10/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Arijus C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arijus C.") AC Arijus C. Knowledge Content Contributor Mid-Market (51-1000 emp.) 6/10/2024 "Epsilon3 Review" 4.5/5 What do you like best about Epsilon3? Helpful step by step procedures that help to deal with problems while communicating with clients. I also found that editing procedures is rather intuitive. Review collected by and hosted on G2.com. What do you dislike about Epsilon3? The interface and certain procedures can be complicated to follow and not user friendly, especialy if it is your first time using Epsilon3. However I foudn that the help section has a lot of useful information that can assist in utilzing many aspects of Epsilon3. Review collected by and hosted on G2.com. What problems is Epsilon3 solving and how is that benefiting you? Epsioln3 is assiting agents in solving various payment processing issues that may occur while using our services. Review collected by and hosted on G2.com. Show More Response from Max Mednik of Epsilon3 [Editedit](https://www.g2.com/survey_responses/epsilon3-review-8735753/official_response/edit) Thanks, Arijus! Glad to hear you like it. We are working to improve the user interface and make it even easier in the future, especially for new users. 11/4/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") UA Verified User in Aviation & Aerospace Mid-Market (51-1000 emp.) 11/5/2024 "Game-changing execution - good now, will be great!" 4/5 What do you like best about Epsilon3? Robust config control, review and traceability. Excellent data capture when you've set the procedures up correctly. No photocopying or using clunky PDFs. Easy sharing around teams without using email or other channels. Hooks into our captured telemetry data for post-test exploitation. Great and continually improving UI/UX. Review collected by and hosted on G2.com. What do you dislike about Epsilon3? Building procedures can feel clunky. When procedures are built and manually amended, no option to review and update the source snippets - sometimes important changes get dropped unintentionally. Review collected by and hosted on G2.com. What problems is Epsilon3 solving and how is that benefiting you? Developing and executing complex, safety-critical flight test activities. Epsilon helps with creation, review, approval, execution and analysis of test in a robust way. In the past the team has used MS Word with tables - it was a nightmare for config control and editing. Review collected by and hosted on G2.com. Show More Response from Max Mednik of Epsilon3 [Editedit](https://www.g2.com/survey_responses/epsilon3-review-10454394/official_response/edit) Thanks! We are working on some snippet update improvements in the near future to address what you're talking about. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JC jason c. mission operations senior Enterprise (\> 1000 emp.) 2/5/2025 "Epsilon3 Review" 5/5 What do you like best about Epsilon3? Very easy to navigate for tech buys and engineering steps Review collected by and hosted on G2.com. What do you dislike about Epsilon3? Nothing that i have come across as of yet. Review collected by and hosted on G2.com. What problems is Epsilon3 solving and how is that benefiting you? provides a user friendly program for easily accessible work instructions and buy offs for techs Review collected by and hosted on G2.com. Show More Response from Max Mednik of Epsilon3 [Editedit](https://www.g2.com/survey_responses/epsilon3-review-10801469/official_response/edit) Thanks, Jason, for the kind words! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") UA Verified User in Aviation & Aerospace Mid-Market (51-1000 emp.) 11/7/2024 "Excellent tool for collaborative process development" 5/5 What do you like best about Epsilon3? I appreciate the dynamic and collaborative nature of the tool for developing, iterating, and executing procedures and processes. The ability to customize the inputs and outputs to cater to my team's needs makes the quality of our work that much better Review collected by and hosted on G2.com. What do you dislike about Epsilon3? I wish that it was easier to create template steps that could then be modified at certain variables. The snippets tool is great, but I want to have a configurable snippet after I paste it into a procedure. Review collected by and hosted on G2.com. What problems is Epsilon3 solving and how is that benefiting you? Epsilon3 allows me to execute flight operations procedures and also perform equipment validation procedures. It is helping my team keep records and evaluate data on time for execution and variations from run to run. Review collected by and hosted on G2.com. Show More Response from Max Mednik of Epsilon3 [Editedit](https://www.g2.com/survey_responses/epsilon3-review-10474122/official_response/edit) Thanks! That's a great idea about configurable snippets! We'll look into that. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") UA Verified User in Aviation & Aerospace Mid-Market (51-1000 emp.) 11/7/2024 "Epsilon3 Review - Creating and Running Test Procedures" 2.5/5 What do you like best about Epsilon3? The user interface is simple and easy to use when creating procedures. The layout is also easy to read when executing procedures which is especially important in hazardous testing environments. I also like the abilty to add differnt types of media for each steps and use colors/ symbols to indicate key pieces of information. Review collected by and hosted on G2.com. What do you dislike about Epsilon3? I think Epsilon3 could have better integration with other softwares. Not sure if this is a limiation of the software or just something my company didn't use, but I think an area for improvement is the ability to easily connect/ link procedures to other websites and softwares containing relevent documention , version control, etc. This would also help the versatility of E3. I also dislike how seemingly unrelated notifications would show up in my inbox for approvals of differnt procedures that were not relevant to me. There were several instances where my notifcations would be full of approval requests for procedures that were not actually requesting my approval. Review collected by and hosted on G2.com. What problems is Epsilon3 solving and how is that benefiting you? E3 is solving the problem of having a location to create, store, and track test procedures and runs. This is benefical when conducting a large number of tests across different teams that can be easily tracked and documetned in one place. Review collected by and hosted on G2.com. Show More Response from Max Mednik of Epsilon3 [Editedit](https://www.g2.com/survey_responses/epsilon3-review-10467319/official_response/edit) Thanks for the feedback! We recently released lots of integrations and are planning on more in the future. I hear you about the notifications; it's probably because you're part of a role that got added in the review process. You can fine-tune who has what roles and what roles are part of review processes to minimize that. 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