--- title: Epsilon Services Reviews meta\_title: 'Epsilon Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Epsilon Services works for a business like yours. aggregate\_rating: rating\_value: 2.9 review\_count: 16 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Advertising Agencies url: https://www.g2.com/categories/advertising-agencies --- # Epsilon Services Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by Epsilon Services but has limited features. Are you part of the Epsilon Services team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Epsilon provides a services including marketing data, insights-strategy, marketing technology, creative services and media reach to create connections between people and brands. * * * Seller [Epsilon](https://www.g2.com/sellers/epsilon) Discussions [Epsilon Services Community](https://www.g2.com/products/epsilon-services/discuss) Overview by Jen Kuehn (Senior Digital Marketer | Brand Strategist | Demand Generation Leader) Show More ## Top-Rated Alternatives [ ![KlientBoost](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KlientBoost") KlientBoost 4.8/5(403) ](https://www.g2.com/products/klientboost/reviews) [ ![memoryBlue](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "memoryBlue") memoryBlue 4.6/5(326) ](https://www.g2.com/products/memoryblue/reviews) [ ![INFUSE](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "INFUSE") INFUSE 4.5/5(294) ](https://www.g2.com/products/infusemedia-infuse/reviews) [ View All Alternatives ](https://www.g2.com/products/epsilon-services/competitors/alternatives) ## User Insights Average based on 16 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") TN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 10/3/2017 "Good vendor for retageting and data management" 3.5/5 Describe the project or task Epsilon Services helped with: Used Epsilon owned organizations for running our retargeting campaigns, as well as for our marketing database. Review collected by and hosted on G2.com. What do you like best about Epsilon Services? Good customer service, responsive and willing to work with you Review collected by and hosted on G2.com. What do you dislike about Epsilon Services? Their tools can be more user friendly Need better reporting Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") MA Verified User in Automotive Mid-Market (51-1000 emp.) 8/24/2017 "Substandard" 2/5 Describe the project or task Epsilon Services helped with: At the dealership at which I'm employed, we are mandated to use Epsilon for email and direct mail marketing services for both service and sales. The creative provided is strict, unaesthetic and provides little to no room for individuality. In total, awful. Review collected by and hosted on G2.com. What do you like best about Epsilon Services? Our rep is fantastic in that she responds quickly to communication and often will have or immediately seek the answer to our question. Review collected by and hosted on G2.com. What do you dislike about Epsilon Services? It's Epsilon. See review above pointing to poor creative, symmetry across competition and lackluster delivery. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") MI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/1/2017 "\Implement the campaign\" 1/5 Describe the project or task Epsilon Services helped with: To run marketing email and direct mail campaigns with the target audience as customers Review collected by and hosted on G2.com. What do you like best about Epsilon Services? 1. Access to data 2. Huge workforce 3. End-to-end capabilities to run a campaign so you don't have to go to multiple vendors Review collected by and hosted on G2.com. What do you dislike about Epsilon Services? 1. Poor time management 2. Do not use top in class technology. 3. Very old school 4. Very expensive and traditional Review collected by and hosted on G2.com. Recommendations to others considering Epsilon Services: Please look for new firms. They provide end-to-end solutions but are very expensive and old-fashioned. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") TM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 6/27/2017 "Epsilon Review" 2.5/5 Describe the project or task Epsilon Services helped with: We use epsilon to give us customer data and insights that help target our campaigns. Review collected by and hosted on G2.com. What do you like best about Epsilon Services? Ease of use, a lot of detailed data, I love their website design Review collected by and hosted on G2.com. What do you dislike about Epsilon Services? I haven't ran in to anything that I've had an issue with yet. Review collected by and hosted on G2.com. Recommendations to others considering Epsilon Services: As long as you provide the correct information they will get you what you need. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") MR Verified User in Retail Enterprise (\> 1000 emp.) 6/27/2017 "Meh" 2.5/5 Describe the project or task Epsilon Services helped with: The target's that epsilon provided for customer acquisition in a new market were not as effective at creating new customers as expected Review collected by and hosted on G2.com. What do you like best about Epsilon Services? The customer rep was great. communication was prompt. Review collected by and hosted on G2.com. What do you dislike about Epsilon Services? performance of the groups they targeted for customer acquisition Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") MA Verified User in Automotive Mid-Market (51-1000 emp.) 5/2/2017 "Good product, setup of it was not so great" 4/5 Describe the project or task Epsilon Services helped with: The product is great that they offer. We have Epsilon through a couple different manufacturers that use it. We have had several hiccups with the setup and mailers were sent to customers that should not have received them... Review collected by and hosted on G2.com. What do you like best about Epsilon Services? Once setup correctly you can almost set and forget it. Review collected by and hosted on G2.com. What do you dislike about Epsilon Services? Support and setup are not great, make sure you go over your setup very carefully before you implement anything. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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