--- title: EPOS Reviews meta\_title: 'EPOS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how EPOS works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 2 scale: '5' date\_modified: '2025-10-31' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # EPOS Reviews & Product Details At EPOS, we empower businesses around the world to better communicate and collaborate - anytime, anywhere and on any device. We use the most advanced audio and collaboration technologies to create solutions that are powerful, reliable, and easy to use. Providing the perfect balance of excellent audio and comfort. * * * Seller [EPOS](https://www.g2.com/sellers/epos) Discussions [EPOS Community](https://www.g2.com/products/epos-epos/discuss) Show More ## Top-Rated Alternatives [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![Appian](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Appian") Appian 4.5/5(501) ](https://www.g2.com/products/appian/reviews) [ View All Alternatives ](https://www.g2.com/products/epos-epos/competitors/alternatives) ME moses e. store manager Mid-Market (51-1000 emp.) 8/16/2021 "my EPOS experience" 5/5 What do you like best about EPOS? It is a straightforward tool with a whole lot of features that helps streamline work across all department. I like how it gives me a clear report of available stocks so as to know when to place and order. I also like the interface, how it displays information Review collected by and hosted on G2.com. What do you dislike about EPOS? it can be challenging to learn how to use Epos as it is not that easy to understand how it works Review collected by and hosted on G2.com. Recommendations to others considering EPOS: i would recommend this tool for retail stores as it is well detailed and gives the correct information needed to make a sound business decision Review collected by and hosted on G2.com. What problems is EPOS solving and how is that benefiting you? We are using EPOS to help make work easy in our retail store. It supports all departments get the correct information needed to carry out their job. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Paul Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul Z.") PZ Paul Z. National Sales Specialist Small-Business (50 or fewer emp.) 6/17/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "EPOS has Excellent sound Quality, Style, and Durability!" 5/5 What do you like best about EPOS? Their products are high-quality with style and performance that stands out in the headset world. I use one all day and hardly notice it on my head; it's so light and comfortable I sometimes leave work wearing it. I can be heard clearly by my customers the first time, so I don't have to repeat myself. That saves me time, headaches, and money. I give EPOS 5 STARS!!!\*\*\*\*\* Review collected by and hosted on G2.com. What do you dislike about EPOS? I am currently using a lifter solution, and the mic is way too sensitive on the lifter. I have followed the instructions to program the lifter, but that didn't work either. I then reached out to Tech Support. They were very nice and tried to help, but no solution worked. I think they should solve the problem with their lifter being so complicated; selling them could be a nightmare with tech support. Review collected by and hosted on G2.com. What problems is EPOS solving and how is that benefiting you? I always have a strong, clear connection with my desk phone, PC, and my cell, all with one headset. I have noticed my customers have stopped asking me to repeat myself, which is huge when you're in sales. I love this product's performance and capabilities for multiple connections all in one solution, with excellent sound in and out!. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of EPOS for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Genesys Cloud CX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX Logo") Genesys Cloud CX 4.4 (1,558) The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. ](https://www.g2.com/products/genesys-cloud-cx/reviews "Genesys Cloud CX")[ 2 ![Qualtrics Customer Experience Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-customer-experience%282%29.svg "Qualtrics Customer Experience Logo") Qualtrics Customer Experience 4.3 (751) With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. ](https://www.g2.com/products/qualtrics-customer-experience/reviews "Qualtrics Customer Experience")[ 3 ![Appian Logo](https://images.g2crowd.com/uploads/product/hd_favicon/bd72b36193132a308f5957cf548d1fd7/appian.svg "Appian Logo") Appian 4.5 (501) Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com. ](https://www.g2.com/products/appian/reviews "Appian")[ 4 ![Lightico Logo](https://images.g2crowd.com/uploads/product/hd_favicon/54566e7073be7499d2618ba1ff6cb656/lightico.svg "Lightico Logo") Lightico 4.8 (369) Lightico is a collaboration solution designed to help sell smarter and offer truly exceptional customer service. ](https://www.g2.com/products/lightico/reviews "Lightico")[ 5 ![Google Cloud Text-to-Speech Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_aeae116c52945fdecd7ed16d621cb315/google-cloud-text-to-speech.png "Google Cloud Text-to-Speech Logo") Google Cloud Text-to-Speech 4.4 (220) Google Cloud Text-to-Speech is a powerful API that transforms written text into natural-sounding speech, leveraging advanced AI technologies. Designed to enhance user interactions, it enables applications and devices to communicate with users through lifelike audio responses. This service is ideal for creating engaging voice user interfaces, improving accessibility, and personalizing user experiences across various platforms. Key Features: - Extensive Voice and Language Options: Offers over 380 voices across more than 75 languages and variants, including Mandarin, Hindi, Spanish, Arabic, and Russian, allowing for broad global reach. - High-Fidelity Speech Synthesis: Utilizes DeepMind's WaveNet technology to produce speech with humanlike intonation and naturalness, closely mimicking real human voices. - Custom Voice Creation: Enables the development of unique voices tailored to represent specific brands, ensuring consistency across all customer touchpoints. - Advanced Control with SSML: Supports Speech Synthesis Markup Language (SSML) for precise control over speech output, including adjustments to pitch, speaking rate, volume, and pronunciation. - Flexible Audio Output: Provides multiple audio formats such as MP3, Linear16, and OGG Opus, catering to diverse application requirements. Primary Value and Solutions: Google Cloud Text-to-Speech enhances user engagement by delivering high-quality, natural-sounding audio responses, making digital interactions more intuitive and accessible. It addresses the need for scalable and customizable speech synthesis in applications like virtual assistants, customer service bots, and content narration. By offering a wide range of voices and languages, along with the ability to create custom voices, it empowers businesses to deliver personalized and consistent auditory experiences to their users. ](https://www.g2.com/products/google-cloud-text-to-speech/reviews "Google Cloud Text-to-Speech")[ 6 ![Creovai Logo](https://images.g2crowd.com/uploads/product/hd_favicon/6c3ee15a6dc6a8744f00d5a7fb935632/creovai.svg "Creovai Logo") Creovai 4.3 (200) An intelligent platform that listens to customer phone calls to surface insights. Enabling you to increase sales, improve customer loyalty & ensure compliance. ](https://www.g2.com/products/creovai/reviews "Creovai")[ 7 ![livepro Knowledge Management Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e0472c6477543a610d28534461849e8c/livepro-knowledge-management.svg "livepro Knowledge Management Logo") livepro Knowledge Management 4.8 (168) livepro is passionate about improving customer service through effective knowledge management ](https://www.g2.com/products/livepro-knowledge-management/reviews "livepro Knowledge Management")[ 8 ![Tenfold Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a1624eac1c6e0782f0cede1716175995/tenfold.png "Tenfold Logo") Tenfold 4.5 (172) Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor. ](https://www.g2.com/products/tenfold/reviews "Tenfold")[ 9 ![Shelf Logo](https://images.g2crowd.com/uploads/product/hd_favicon/cf92c02d1ebaed1bc951356f53211119/shelf-shelf.svg "Shelf Logo") Shelf 4.7 (141) Shelf is a content sharing platform designed to help distributed teams organize, declutter, and instantly find their most important resources in one place. ](https://www.g2.com/products/shelf-shelf/reviews "Shelf")[ 10 ![Brightmetrics Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b77eb758ea7af32bc571867a494ef53b/brightmetrics.svg "Brightmetrics Logo") Brightmetrics 4.9 (134) Brightmetrics is the only analytics service available for the PureCloud platform that allows you to navigate from the intrigue of high-level trends down to the details within discrete interactions. ](https://www.g2.com/products/brightmetrics/reviews "Brightmetrics") [Show More](#) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/epos-epos/pricing) ## Work at EPOS? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/epos-epos/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace) ##### Explore More [Which emergency management software provides real-time situational awareness and mass communication during security incidents?](https://www.g2.com/discussions/which-emergency-management-software-provides-real-time-situational-awareness-and-mass-communication-during-security-incidents)[Best EOR software for tech startups](https://www.g2.com/discussions/what-s-the-best-eor-software-for-tech-startups)[Which handwritten notes solutions have the strongest customer success metrics and user adoption records?](https://www.g2.com/discussions/which-handwritten-notes-solutions-have-the-strongest-customer-success-metrics-and-user-adoption-records) [Which ERM platforms are rated highest for mid-market organizations looking for a balance between cost and capability?](https://www.g2.com/discussions/which-erm-platforms-are-rated-highest-for-mid-market-organizations-looking-for-a-balance-between-cost-and-capability)[Best tools for integrating CI with container orchestration](https://www.g2.com/discussions/best-tools-for-integrating-ci-with-container-orchestration)[What columnar storage benefits do wide column databases provide for large-scale data analytics and reporting workflows?](https://www.g2.com/discussions/what-columnar-storage-benefits-do-wide-column-databases-provide-for-large-scale-data-analytics-and-reporting-workflows) [Show MoreShow Less](javascript:void(0);)