They wasted our company's time for almost 1 month and at the end, we didn't receive any clicks to our website. The customer service representative's name was Maksym. Review collected by and hosted on G2.com.
1- They have a very slow and have a bad customer service
2- Not sticking to their promises, they told us that we are going to get an account so that we can adjust our ads on our own, but after we sent the money, they stopped responding for 7 days, then when we told them that we are going to file a dispute, they sent us an excel sheet claiming that this is your ad's results! But on our Google Analytics' resports we didn't receive any clicks from their platform! Review collected by and hosted on G2.com.
Hi,
We’re sorry to hear about your recent experience. However, your review most likely refers to another product. Epom Ad Server is the solution that helps you manage your ad activity across all verticals. We don’t do any advertising activity on behalf of our clients.
If your concern refers to other Epom product, please PM us at pr@epom.com and we’ll do our best to help you.
