Verified User in Consumer Goods
IC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Be careful form this company, they seem to be a fruad company. "
0/5
What do you like best about Epom Ad Server?

They wasted our company's time for almost 1 month and at the end, we didn't receive any clicks to our website. The customer service representative's name was Maksym. Review collected by and hosted on G2.com.

What do you dislike about Epom Ad Server?

1- They have a very slow and have a bad customer service

2- Not sticking to their promises, they told us that we are going to get an account so that we can adjust our ads on our own, but after we sent the money, they stopped responding for 7 days, then when we told them that we are going to file a dispute, they sent us an excel sheet claiming that this is your ad's results! But on our Google Analytics' resports we didn't receive any clicks from their platform! Review collected by and hosted on G2.com.

Response from Clate Levine of Epom Ad Server

Hi,

We’re sorry to hear about your recent experience. However, your review most likely refers to another product. Epom Ad Server is the solution that helps you manage your ad activity across all verticals. We don’t do any advertising activity on behalf of our clients.

If your concern refers to other Epom product, please PM us at pr@epom.com and we’ll do our best to help you.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"A Real real-time analytics "
5/5
What do you like best about Epom Ad Server?

It is quite easy to manage all cross-channel campaigns in one account, great AB testing options and automatic CTR, I2C & eCPM optimization. Review collected by and hosted on G2.com.

What do you dislike about Epom Ad Server?

Sometimes there are problems with uploading certain graphics. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Company wasted my time for nothing"
0/5
What do you like best about Epom Ad Server?

I couldn't use their service. And they couldn't help me login. Review collected by and hosted on G2.com.

What do you dislike about Epom Ad Server?

- Login doesn't work

- Password reset works but new password is unusable

- Password are sent in clear text in emails

- Company couldn't help me login.

- Company sends many emails (probably classified as spam) Review collected by and hosted on G2.com.

Margaret H.
MH
Margaret H.
Senior Sales Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Flexible and Stable Ad Server"
4.5/5
What do you like best about Epom Ad Server?

The support team was available and helpful when we were arranging the integration of our partner SSPs and DSPs and setting up our first multi-channel campaigns. The accuracy and quick delivery of real-time analytics was a great bonus too. Despite a rather large number of clients, we never received complaints about delays in analytic data. Review collected by and hosted on G2.com.

What do you dislike about Epom Ad Server?

The recent changes in the UI (tree view to grid view) are very helpful, but they don’t solve some of the interfaces core problems. If your needs are basic, the user interface is as easy to use as it could possibly be, but using some of the ad server’s more complicated features requires a more tinkering around than we would like. The support team makes up for what the UI is missing, but interface improvements need to be made. Review collected by and hosted on G2.com.

Gordon G.
GG
Gordon G.
Operations Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Scalable ad serving platform and great support"
4.5/5
What do you like best about Epom Ad Server?

I was surprised with how quickly and how well the support team and the platform itself was able to handle the migration from our previous ad serving platform. We went from using Epom as a backup platform for smaller campaigns and websites to using it full-time in a few days, and after four months we haven’t encountered any problems. Review collected by and hosted on G2.com.

What do you dislike about Epom Ad Server?

Although the user interface seems intuitive at first, setting up some of the platform’s more complex features was more difficult than we expected. Although Epom’s support was very helpful, the user interface could be better. Review collected by and hosted on G2.com.

Dudik A.
DA
Dudik A.
Head of Media Buying
Internet
Mid-Market (51-1000 emp.)
"Intuitive ad campaign management"
5/5
What do you like best about Epom Ad Server?

The simplicity of setting up new campaigns across multiple channels was greatly appreciated by everyone in our team. Easy mass-uploads of banners and automatic performance-based optimization for each individual banner and campaign simplified our ad operations. Review collected by and hosted on G2.com.

What do you dislike about Epom Ad Server?

The user interface gets the job done, but could use an update. It works well and is somewhat intuitive, but it’s not visually appealing. Review collected by and hosted on G2.com.