SH
Stephen H.
Mid-Market (51-1000 emp.)
"Super User"
4/5
What do you like best about Epicor Prophet 21?

22 years of using it - it is logical most of the time Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

User defined fields are not tracked in the audit trail Review collected by and hosted on G2.com.

CH
Cheri H.
Mid-Market (51-1000 emp.)
"P21 is user friendly!"
5/5
What do you like best about Epicor Prophet 21?

P21 siempre se actualiza y sigue siendo relevante. Siempre tratando de innovar. Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

P21 assistance can be slow to respond. Problem tickets sometimes remain unsolved. Review collected by and hosted on G2.com.

JP
Jason P.
Mid-Market (51-1000 emp.)
"limited functionality"
2.5/5
What do you like best about Epicor Prophet 21?

integration with inventory management is sufficient Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

lack of mobile CRM other than rubber tree ... rubber tree has no app version Review collected by and hosted on G2.com.

SS
Sharon S.
Mid-Market (51-1000 emp.)
"Review of Prophet 21"
4/5
What do you like best about Epicor Prophet 21?

Easy to train users in using the program Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

missing production labor when doing production orders Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Epicor Prophet 21 Integrates our entire business"
5/5
What do you like best about Epicor Prophet 21?

We are able to integrate all of aspects of our business. This greatly increases our efficiency. If we do have a problem or need help, support is easy to access. Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

We use Mobile Sales but it is cumbersome and not as helpful as we hoped. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Robust software with tons of out of the box features"
4.5/5
What do you like best about Epicor Prophet 21?

It can be used out of the box without any add ons. It is easy to use and easy to train new users on. Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

The cost, it is pricey for a smaller distributor. Review collected by and hosted on G2.com.

AS
Ann S.
Mid-Market (51-1000 emp.)
"P21 User"
4/5
What do you like best about Epicor Prophet 21?

It is easy to use, very intuitive and flexible. Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

I don't find the HELP resources to be comprehensive. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Profit 21"
4/5
What do you like best about Epicor Prophet 21?

It is user friendly and once you figure out one module you can figure them all out. Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

The support isn’t always the most responsive Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
EL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Easy to use; lots of capability!"
5/5
What do you like best about Epicor Prophet 21?

Our users like user interface and availability of help topics and prompts. Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

Need additional modules to build out all the capabilities you need. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Customizable ERP Software"
4/5
What do you like best about Epicor Prophet 21?

Most every report or table has a right-click Help > SQL Information Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

Too many add on features that should come with the base price Review collected by and hosted on G2.com.