Prophet 21 is built in a way that works with, not against our distribution business and is built with the tools to manage all parts of that business. The tools it provides makes it a key part of how we serve customers as a distributor. In addition, we do service and some manufacturing and Prophet 21 is able to do all of these under one unified platform. Review collected by and hosted on G2.com.

You do have to spend the time to learn and understand the product. You have to create some of your own reports and dashboards; you have to customize some your forms to have all the information you need. Review collected by and hosted on G2.com.

Epicor Prophet 21 is a great system for Distribution. However, our company is splitting between Distributiin and Manufacturing. It does have Light Manufacturing capabilities, but you have to pay for add-ons. Review collected by and hosted on G2.com.

Not really a good MRP. To explore other add-ons you have to pay. Hard to pay if you do not know the juice is worth the squeeze. Review collected by and hosted on G2.com.

Prophet 21 has many useful features, ranging from sales, to finances, to inventory solutions. Review collected by and hosted on G2.com.

Utilizing all the tools can be difficult, especially without more advanced training or prior knowledge of this sort of system. Review collected by and hosted on G2.com.

Combines all aspects of the business into one platform. And with newer releases, our ability to run the business improves. Review collected by and hosted on G2.com.

Adding new products can be cost prohibitive. New modules are pricey and come with zero support unless you are doing to incur a greater cost. Review collected by and hosted on G2.com.

Prophet is rather user friendly and always has new updates. Review collected by and hosted on G2.com.

One the the dislikes, is the length of time it takes the service department to get back. Review collected by and hosted on G2.com.

I like that they collect and use information from the user community to improve their product Review collected by and hosted on G2.com.

Nothing comes to mind. So far it meets all our needs. Review collected by and hosted on G2.com.

user friendly software - easy to use thank you Review collected by and hosted on G2.com.

Support is good but would prefer sometimes to have a call Review collected by and hosted on G2.com.

We like that we own the data and the ability to integrate into other systems. It was easy to tell from day one that Prophet21 was engineered for distribution. Review collected by and hosted on G2.com.

There's not a lot to dislike. If I had to pick something, it would be the lack of ability to automatically round prices to the nearest penny. Review collected by and hosted on G2.com.

Ease of use, Ease of Implementation and Month End Review collected by and hosted on G2.com.

Sometimes hard to find fields. Fields are not in certain databases that is needed. Review collected by and hosted on G2.com.

The help sections make using it easy and user friendly Review collected by and hosted on G2.com.

can't undo something like reverse an invoice without having to do an RMA Review collected by and hosted on G2.com.