1. [Home](https://www.g2.com/) 2. ... 3. [Distribution ERP Software](https://www.g2.com/categories/distribution-erp) 4. [Epicor Prophet 21 Discussions](https://www.g2.com/products/epicor-prophet-21/discuss) [ ![Epicor Prophet 21](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_787de5bc50baeab95a838aeef47e6b6f/epicor-prophet-21.png "Epicor Prophet 21") ![Reward for good Epicor Prophet 21 reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/28070/medal.svg "Reward for good Epicor Prophet 21 reviews") ](/products/epicor-prophet-21/reviews) # Epicor Prophet 21 Discussions For 50 years, Epicor has developed purpose-built solutions for distributors. Our unmatched industry expertise about the unique processes and requirements of distributors are reflected in our solutions, and we partner with customers to develop flexible solutions that meet their current and future needs to support their ongoing growth. With over 250,000 cloud users and a 90% retention rate, our innovative and award-winning solutions are used by leading global distributors who trust Epicor to run their business on a turnkey, integrated platform that streamlines their operations, delivers a seamless integration experience with their customers and suppliers, and drives real growth and profitability. Epicor Prophet 21 is the leading industry productivity solution designed for the unique needs of distributors. Prophet 21 provides the capabilities that distributors need to procure, assemble, ship and deliver the goods their customers want – quickly, efficiently and accurately. Essential supply chain processes are built into Prophet 21 to enable distributors of all sizes to increase sales, improve margins, and increase productivity. Prophet 21 integrates seamlessly with additional distribution systems and modules to deliver a turnkey solution that provides complete visibility into a distributor’s supply chain. Prophet 21 software enables the most critical business functions to work more efficiently, including: • Customer Relationship Management—CRM tools enable distributors to access information quickly and efficiently to streamline day-to-day processes while improving customer service. • Order Management—whether orders are manually entered, remotely via a mobile device or laptop, or online by a customer, information goes directly into Prophet 21 for fast order processing. • eCommerce—with Epicor Commerce a cloud-based eCommerce solution—distributors can increase sales, reach new customers, and shorten sales cycles for all their products and services. • Inventory Management—multiple dynamic inventory replenishment methods give the flexibility to lower carrying costs, minimize excess or obsolete inventory, improve cash flow, and increase customer service levels. • Purchasing—regardless of the number of warehouses, Prophet 21 distribution software centralizes the purchasing process to optimize buying power and inventory levels. • Warehouse Management System—WMS brings a new level of accuracy to all warehouse processes, including receiving, cross-docking, put-away, adjustments, picking, cycle counting, and inventory operations. • Financials—the Prophet 21 real-time general ledger provides up-to-the-minute financial statements, which provides a detailed picture of the company’s financial situation, and make knowledgeable business decisions—allowing distributors to be proactive instead of reactive. • Service and Maintenance—integrated Service and Maintenance helps keep track of service orders, service contracts, preventative maintenance schedules, warranties, and more, while monitoring service technicians’ schedules and open service orders. • Business Intelligence—Prophet 21 solution enables stronger, fact-based decisions with built-in standard reports, “as of” reporting, and analytics tools, while Epicor Data Analytics (EDA) provides interactive dashboards and analysis of data to quickly see important information about business performance. - **4** discussions - · **50%** answered ![Epicor Prophet 21](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_787de5bc50baeab95a838aeef47e6b6f/epicor-prophet-21.png "Epicor Prophet 21") Epicor Prophet 21 Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **4** discussions ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 1 year ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+do+you+like+most+about+Epicor+Prophet+21+for+distribution+management%2C+and+what+could+be+improved%3F&title=What+do+you+like+most+about+Epicor+Prophet+21+for+distribution+management%2C+and+what+could+be+improved%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-do-you-like-most-about-epicor-prophet-21-for-distribution-management-and-what-could-be-improved) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+do+you+like+most+about+Epicor+Prophet+21+for+distribution+management%2C+and+what+could+be+improved%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-do-you-like-most-about-epicor-prophet-21-for-distribution-management-and-what-could-be-improved&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-do-you-like-most-about-epicor-prophet-21-for-distribution-management-and-what-could-be-improved) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+do+you+like+most+about+Epicor+Prophet+21+for+distribution+management%2C+and+what+could+be+improved%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-do-you-like-most-about-epicor-prophet-21-for-distribution-management-and-what-could-be-improved%0aWhat+do+you+like+most+about+Epicor+Prophet+21+for+distribution+management%2C+and+what+could+be+improved%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+do+you+like+most+about+Epicor+Prophet+21+for+distribution+management%2C+and+what+could+be+improved%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-do-you-like-most-about-epicor-prophet-21-for-distribution-management-and-what-could-be-improved%0aWhat+do+you+like+most+about+Epicor+Prophet+21+for+distribution+management%2C+and+what+could+be+improved%3F) - Copy link - [ ## What do you like most about Epicor Prophet 21 for distribution management, and what could be improved? ](/discussions/what-do-you-like-most-about-epicor-prophet-21-for-distribution-management-and-what-could-be-improved) What do you like most about Epicor Prophet 21 for distribution management, and what could be improved? [ ERP Systems ](https://www.g2.com/tags/erp-systems)[ Warehouse Management Software ](https://www.g2.com/tags/warehouse-management-software)[ Distribution ERP Software ](https://www.g2.com/tags/distribution-erp-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 0 (0 Comments) Add a comment [ View discussion ](/discussions/what-do-you-like-most-about-epicor-prophet-21-for-distribution-management-and-what-could-be-improved) ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+is+Epicor+Prophet+21+used+for%3F&title=What+is+Epicor+Prophet+21+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-epicor-prophet-21-used-for) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+is+Epicor+Prophet+21+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-epicor-prophet-21-used-for&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-epicor-prophet-21-used-for) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+is+Epicor+Prophet+21+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-epicor-prophet-21-used-for%0aWhat+is+Epicor+Prophet+21+used+for%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+is+Epicor+Prophet+21+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-epicor-prophet-21-used-for%0aWhat+is+Epicor+Prophet+21+used+for%3F) - Copy link - [ ## What is Epicor Prophet 21 used for? ](/discussions/what-is-epicor-prophet-21-used-for) What is Epicor Prophet 21 used for? [ ERP Systems ](https://www.g2.com/tags/erp-systems)[ Warehouse Management Software ](https://www.g2.com/tags/warehouse-management-software)[ Distribution ERP Software ](https://www.g2.com/tags/distribution-erp-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 0 (0 Comments) Add a comment [ View discussion ](/discussions/what-is-epicor-prophet-21-used-for) ![Taylor E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor E.") TE Loading... [Taylor E.](https://www.g2.com/users/0228dfa8-5683-4cda-9dd4-c7e6257fcd59 "Taylor E.") • over 6 years ago Customer Relations & Engineering Project Scheduler | Wedding & Event Planner More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=As+a+daily+user+I+have+found+in+the+past+that+when+reviewing+the+commitment+schedule+under+the+Item+Master+Inquiry%2C+the+dates+between+order+and+production+sc...&title=Why+do+the+expected%2C+required+and+promise+dates+differ+between+order%2C+production+and+purchasing+screens%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Why+do+the+expected%2C+required+and+promise+dates+differ+between+order%2C+production+and+purchasing+screens%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Why+do+the+expected%2C+required+and+promise+dates+differ+between+order%2C+production+and+purchasing+screens%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens%0aAs+a+daily+user+I+have+found+in+the+past+that+when+reviewing+the+commitment+schedule+under+the+Item+Master+Inquiry%2C+the+dates+between+order+and+production+sc...) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Why+do+the+expected%2C+required+and+promise+dates+differ+between+order%2C+production+and+purchasing+screens%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens%0aAs+a+daily+user+I+have+found+in+the+past+that+when+reviewing+the+commitment+schedule+under+the+Item+Master+Inquiry%2C+the+dates+between+order+and+production+sc...) - Copy link - [ ## Why do the expected, required and promise dates differ between order, production and purchasing screens? ](/discussions/26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) As a daily user I have found in the past that when reviewing the commitment schedule under the Item Master Inquiry, the dates between order and production screens were inconsistent. This caused an issue with having material ordered and delivered in time to build. Just because the screens may say... [ Distribution ERP Software ](https://www.g2.com/tags/distribution-erp-software)[ Warehouse Management Software ](https://www.g2.com/tags/warehouse-management-software)[ ERP Systems ](https://www.g2.com/tags/erp-systems) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 1 (1 Comment) Add a comment [ View discussion ](/discussions/26498-why-do-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) ![Taylor E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor E.") TE Loading... [Taylor E.](https://www.g2.com/users/0228dfa8-5683-4cda-9dd4-c7e6257fcd59 "Taylor E.") • about 6 years ago Customer Relations & Engineering Project Scheduler | Wedding & Event Planner More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=As+a+daily+user+I+have+found+in+the+past+that+when+reviewing+the+commitment+schedule+under+the+Item+Master+Inquiry%2C+the+dates+between+order+and+production+sc...&title=Why+does+the+expected%2C+required+and+promise+dates+differ+between+order%2C+production+and+purchasing+screens%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Why+does+the+expected%2C+required+and+promise+dates+differ+between+order%2C+production+and+purchasing+screens%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Why+does+the+expected%2C+required+and+promise+dates+differ+between+order%2C+production+and+purchasing+screens%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens%0aAs+a+daily+user+I+have+found+in+the+past+that+when+reviewing+the+commitment+schedule+under+the+Item+Master+Inquiry%2C+the+dates+between+order+and+production+sc...) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Why+does+the+expected%2C+required+and+promise+dates+differ+between+order%2C+production+and+purchasing+screens%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2F33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens%0aAs+a+daily+user+I+have+found+in+the+past+that+when+reviewing+the+commitment+schedule+under+the+Item+Master+Inquiry%2C+the+dates+between+order+and+production+sc...) - Copy link - [ ## Why does the expected, required and promise dates differ between order, production and purchasing screens? ](/discussions/33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) As a daily user I have found in the past that when reviewing the commitment schedule under the Item Master Inquiry, the dates between order and production screens were inconsistent. This caused an issue with having material ordered and delivered in time to build. Just because the screens may say... [ Distribution ERP Software ](https://www.g2.com/tags/distribution-erp-software)[ Warehouse Management Software ](https://www.g2.com/tags/warehouse-management-software)[ ERP Systems ](https://www.g2.com/tags/erp-systems) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 1 (1 Comment) Add a comment [ View discussion ](/discussions/33159-why-does-the-expected-required-and-promise-dates-differ-between-order-production-and-purchasing-screens) ## Browse by popular topics [Distribution ERP Software](/products/epicor-prophet-21/discuss?filters%5Btags%5D%5B%5D=distribution-erp-software)[ERP Systems](/products/epicor-prophet-21/discuss?filters%5Btags%5D%5B%5D=erp-systems)[Warehouse Management Software](/products/epicor-prophet-21/discuss?filters%5Btags%5D%5B%5D=warehouse-management-software)