--- title: Epicor Propello Reviews meta\_title: 'Epicor Propello Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Epicor Propello works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 7 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Retail url: https://www.g2.com/categories/retail --- # Epicor Propello Reviews & Product Details Visit Website Epicor Propello is the modern, intuitive, cloud-based retail management system designed for and with retailers. Propello’s comprehensive capabilities include Point of Sale (POS), inventory management, pricing, analytics and reporting, purchasing and receiving, customer and loyalty management, expansive mobile functionality, accounts receivable, third-party integrations, and more. Why Propello is different Propello uniquely combines simplicity and ease of use with a unique pure web application for accessibility from anywhere. Easy to implement, built using security best practices, and designed for connectivity, Propello effortlessly scales with your business needs. And Propello is designed with innovative functionality like automatic and suggested reordering and forecasting, a real-time promotions and pricing engine, built-in customer loyalty, offline operating, streamlined retail workflows, and other features that deliver added value. How retailers benefit The cloud architecture, modern interface, streamlined workflows, and Propello’s extensive functionality combine to enable more efficient operations, help improve margins and profitability, empower retailers to create exceptional customer experiences, and increase staff productivity. Propello is the unique retail management system that simplifies retail operations and accelerates your retail success. * * * Product Website Epicor Propello Seller [Epicor](https://www.g2.com/sellers/epicor) Discussions [Epicor Propello Community](https://www.g2.com/products/epicor-propello/discuss) Languages Supported English Overview by Connor Byrnes (Field Marketing Specialist at Epicor Software) Show More ## Epicor Propello Integrations (1) What do users say about integrations? Verified by Epicor Propello [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AstroStatus ](https://www.g2.com/products/astrostatus/reviews) Show More ![April R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "April R.") AR April R. Manager Small-Business (50 or fewer emp.) 3/5/2026 "Great POS Screen and Loyalty Tracking, but Reporting and QuickBooks Integration Fall Very Short" 3/5 What do you like best about Epicor Propello? The point of sale screen with the quick add menu is very nice. The reliability as far as very little down times with Epicor. That part is very important to us. The Smart ordering points is usually pretty good, but there are still glitches with it that can be bewildering. Epicor did a pretty good job of taking our previous POS inventory and uploading to Epicor which was great. But there were elements that they missed with this part that has caused issues down the road for us. Review collected by and hosted on G2.com. What do you dislike about Epicor Propello? The reporting on sales is pretty slim to no existent compared to other POS softwares. Support is 8/10 not helpful. The interegration with quickbooks is not smooth and was oversold during our trial time with Epicor which is extremely frustrating. Review collected by and hosted on G2.com. What problems is Epicor Propello solving and how is that benefiting you? Tracking our inventory as far as sales go and helping us get items restocked into the store through Purchase Orders. Helping us track our customers and allowing them to earn rewards. Review collected by and hosted on G2.com. Show More Response from Sam Malecek of Propello [Editedit](https://www.g2.com/survey_responses/epicor-propello-review-12443700/official_response/edit) Thank you so much for taking the time to share your feedback with us, April! We are happy to hear that Propello has been a reliable solution for your business, especially around the POS interface and loyalty programming. We appreciate your honesty on the difficulties you've faced with reporting and customer support-- those are both big areas we’re continuing to improve. For further assistance with your business' reporting needs and to learn how you can get the most use out of the tools available to you, we would invite you to contact your designated Account Manager. If you have any pressing support needs, please reach out to us at customerreviews@epicor.com and we can help get your issues escalated. Current UserValidated ReviewerIncentivizedSource: Seller invite WJ William J. Store manager Small-Business (50 or fewer emp.) 3/3/2026 "Easy to Use, Prompt Support That Empowers Our Small Hardware Store" 5/5 What do you like best about Epicor Propello? Ease of use. Support personnel are prompt and knowledgeable. Allows us to do things in our small mom and pop hardware store that I previously was not able to do. Review collected by and hosted on G2.com. What do you dislike about Epicor Propello? Probably the toughest thing for us is the cost especially during the lean winter months in northern Michigan. Early on we ran into many times when the item price through Propello wasn't the same as the vendor (Do It Best) price. Like the files weren't fully downloading. This has mostly been rectified. Review collected by and hosted on G2.com. What problems is Epicor Propello solving and how is that benefiting you? The most prominent benefit initially was to be able to create shelf labels for all of our products. This allowed for better organization and merchandising within our store. This made the shopping experience better for our customers. It allowed for much better inventory control for us through use of reports and less out of stocks. It is helping us run a much leaner organization, identifying strengths and weaknesses in our mix. It has taken our old hardware store that was founded in 1882 and had allowed us access to the same tools that the big boys have. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mark W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark W.") MW Mark W. Owner Small-Business (50 or fewer emp.) 3/2/2026 "Easy Browser Navigation and an Intuitive, Straightforward POS" 4.5/5 What do you like best about Epicor Propello? The POS is straightforward and intuitive. The Quick Find feature is very helpful for bulky or large items or those stored in a yard or backroom where you don't have a barcode to scan. Also helpful for bulk items or items by the piece (hardware, chain, rope, pipe, etc.) Easy to navigate the software in the browser to various areas to perform back end functions. Review collected by and hosted on G2.com. What do you dislike about Epicor Propello? Some of the reports require quite a bit of manipulation of the data in Excel in order to get the information you want. The regularly scheduled reports are nice but the information disappears (link no longer active) after a certain amount of time. Review collected by and hosted on G2.com. What problems is Epicor Propello solving and how is that benefiting you? Biggest help is with inventory and pricing management. Prior to implementing Propello, the store when I purchased it was paper and pencil, if that. There was no inventory management to speak of and many loose items (think bins of plumbing and electric fittings, etc) had items with 2 or 3 different price tags from different orders over the years and a bin tag that may not have matched any of them! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kara H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara H.") KH Kara H. Business Manager Small-Business (50 or fewer emp.) 3/3/2026 "Propello Is Easy to Use and Packed with Accessible, Cloud-Based Insights" 5/5 What do you like best about Epicor Propello? Propello is very easy to learn and use. It gives us a lot of information that our old, outdated system simply couldn’t provide. Since it’s cloud-based, our managers and staff can access it from anywhere they have Wi‑Fi, which makes it much more convenient for day-to-day work. Review collected by and hosted on G2.com. What do you dislike about Epicor Propello? There’s a small amount of information within the reporting features that isn’t as easy to access as it should be, which leads to a few workarounds when I’m trying to retrieve the most accurate information. Review collected by and hosted on G2.com. What problems is Epicor Propello solving and how is that benefiting you? Hands down, Propello has helped with our inventory management by enabling us to make better decisions. As a result, we’re not overbuying or underbuying, and it’s improved our bottom line. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 2/17/2026 "User-Friendly POS With Great Product Lookup and Inventory Forecasting" 4/5 What do you like best about Epicor Propello? Very user friendly the pos has a great look up feature for products Inventory side work good for forcasting sales and projecting needs. Timely updates to keep the software current. Review collected by and hosted on G2.com. What do you dislike about Epicor Propello? It is still a fairly new program so there are some issues that occasionally pop up that sometimes take time to be corrected. Reporting could be improved as well. Review collected by and hosted on G2.com. What problems is Epicor Propello solving and how is that benefiting you? The program has great tools to help with forcasting inventory needs and that keeps inventory levels low. Also the POS is very user friendly allowing easy onboarding for new cashiers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LV Luke V. President Small-Business (50 or fewer emp.) 11/20/2024 "Propello makes the checkout experience fun and easy" 5/5 What do you like best about Epicor Propello? The ease of use and the intuitive nature of the product is the best part. The speed of the solution and it's integration with Quickbooks Online is also a big plus. Review collected by and hosted on G2.com. What do you dislike about Epicor Propello? I would like to see more customizable reporting. Review collected by and hosted on G2.com. What problems is Epicor Propello solving and how is that benefiting you? Epicor Propello allows us to train our seasonal staff rapidly to prepare for our busy season. The ease of use allows our business to run more registers and shorter lines leading to a better customer experience at our store. Epicor Propello also helps us keep track of our customers purchasing habits and reward them for customer loyalty. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CG Christina G. customer service manager Mid-Market (51-1000 emp.) 7/17/2018 "Shopvisible - OMS" 4/5 What do you like best about Epicor Propello? I enjoy using shopvisible as our order management system for our retail website. As it is easy to use and easy to navigate. Review collected by and hosted on G2.com. What do you dislike about Epicor Propello? I do not like that you have to use different URL websites for USA, CA, UK etc. Review collected by and hosted on G2.com. Recommendations to others considering Epicor Propello: Review other similar software as well. Review collected by and hosted on G2.com. What problems is Epicor Propello solving and how is that benefiting you? It's a great software to use as our primary order management system. Visibility to all of the customer's orders, refunds, notes etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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