I really like Kinetic's new customization interface; it's easier to make new customizations now. I also love the Functions feature because it eliminates a lot of BPM collision, making things much smoother. Review collected by and hosted on G2.com.

The ease of use with Kinetic feels a bit clumsy. Loading the Kinetic screens can hang or not show up, causing the need to reload multiple times. Some screens unnecessarily require the classic form to be loaded, like Engineering Workbench > Express checkout, making the user go back to the classic view. Screens occasionally stop loading and leave a blank screen, forcing the user to cancel and reload. Kinetic screens should be less laggy when making changes. Review collected by and hosted on G2.com.

The customizability, the support, the access to support groups Review collected by and hosted on G2.com.

Some of the implementation can be buggy, the MES really just pulls up kinetic so licensing can cause errors, the licening for add on programs locks you in for 3 years without a trial period to see if we would actually use it, users generally have to do many more clicks to do simple tasks, more of the detail fields and grids should be able to access the part and jobhead tables Review collected by and hosted on G2.com.

Performance, customizability, analytics. Review collected by and hosted on G2.com.

Help system lacks clarity of intents, background knowledge, full descriptions of options and outcomes if chosen. User identities and entitlements are fragmented and scattered across many apps. Some subsystem functionalities are also fragmented and hierarchical without always presenting the full hierarchical structure when desiring to configure or modify at any of the hierarchical levels within. Review collected by and hosted on G2.com.

I've been using Kinetic ERP for the past two years, and it has really streamlined our processes and given us visibility that we never had before. I love that it's customizable for the end user experience. It's also great because it can be successfully used by computer-savvy users and those just starting out with systems. The implementation was smooth, thanks to great consultants who helped us set it up on time and under budget. I've been a fan of the company for over a decade across two different companies, and I rate the likelihood of recommending Kinetic as a 10 out of 10. Review collected by and hosted on G2.com.

we would like more consistency with the naming convention of modules and field names Review collected by and hosted on G2.com.

I like the functionality and reliability of Kinetic. Its future direction into cognitive ERP seems very promising. Review collected by and hosted on G2.com.

Epicor Help is terrible, especially field help. Learning tools are getting better but still have much to be desired. Many of the bolt-on softwares have been problematic and tough to resolve or find support to help resolve. The initial setup was terrible due to a rushed implementation with a very poor SI in Epicenter, which is why we are currently re-implementing. Review collected by and hosted on G2.com.

I appreciate Kinetic for its high customization, which helps us achieve throughput at our current volume. I like the customizable interface and find the scheduling engine beneficial, even though it's not perfect. Review collected by and hosted on G2.com.

I believe the scheduling boards are a bit clunky to use, especially with cascading down levels of a BOM. Having to load operation schedule changes one at a time can be pretty clunky as well. Review collected by and hosted on G2.com.

I like the explorer view in Kinetic where I can quickly see all aspects from quote to order to shipment and invoice. It makes tracking and getting information about quote to cash simple. It's a great product. Review collected by and hosted on G2.com.

There are many glitches that Epicor refuses to fix. A good example is the undo button that has never worked. It was fairly complicated and we hired a consultant to help us. Review collected by and hosted on G2.com.

I really like Kinetic's user experience and the multitude of data fields it tracks. This feature allows me to review and evaluate trends that help my company make informed decisions. Additionally, the UAT testing was a breeze. Review collected by and hosted on G2.com.

The simple data entry could be improved. I wish Kinetic had screens that are easy to customize to allow for quicker data entry. Review collected by and hosted on G2.com.

I like using Kinetic because it is fast and easy to learn. The search function is great, especially since new users often don't know what to look for. The help screens are really useful too. Review collected by and hosted on G2.com.

Product Development. We have a unique way of designing projects and filters. Most of our designs are variable, which makes it difficult because the user makes a lot of the choices. The initial setup was difficult because we had a lot of customizations. Review collected by and hosted on G2.com.

I like Kinetics ease of use and thoughtful design workflow, as well as, the amount of supported integrations available. Review collected by and hosted on G2.com.

Support for Kinetics is frustrating to say the least, my experience has been they are not very helpful and require a lot of heavy lifting from the customer side. We are in the cloud and it can be a little slow at times. Review collected by and hosted on G2.com.