I like that Kinetic is an all-in-one system that helps me with planning, jobs, shipping, and invoicing in my daily Quote to Cash process. I value the MRP and application studio features the most, as they contribute significantly to my workflow. Despite a tedious upgrade process from version 10.1 to 2024, with extensive customizations, I am happy with the results. Review collected by and hosted on G2.com.

I don't like how in version 2024.1 there's no easy way to disassemble and return a product and its components back to raw stock. The migration process was involved, and our upgrade to 2024 from 10.1 was tedious due to extensive customizations. Trying to make everything fit in the normal box took lots of work. Review collected by and hosted on G2.com.

I like that Kinetic helps me close financials faster, which has made a big difference in my work. We used to take 45 days to close, but with Kinetic, we've managed to bring that down to just 15 days. The integration with operations also stands out for me as a valuable feature of Kinetic. I also find the data aspect of Kinetic to be beneficial. Review collected by and hosted on G2.com.

Kinetic is not very user-friendly, especially for new users; you really need to know the process to navigate. If you don't run certain menus, you can't close, which can be frustrating. The initial setup was difficult, and it took 2 years to onboard. Review collected by and hosted on G2.com.

I like how the RMA process on the quality side helps streamline the process. On the finance side, Kinetic keeps all of the accounting records clean and accurate. I appreciate that all of the data is stored in one local area because you don't have to remember where all data is stored, and it's convenient to use one platform with all of the data linked. Review collected by and hosted on G2.com.

I'm still learning the screens in the Kinetic view versus classic, and print previewing certain screens is a challenge at times. Review collected by and hosted on G2.com.

People can find information if they know where to look. Review collected by and hosted on G2.com.

It is way too complicated for a small business, which causes unintended mapping and results. Epicor is a poor business partner. Once they get you hooked, you can't extract yourself. They have regular price increases and consistently change the product and leave you, the user, to figure out the implications going forward and adjusting your operations to work within the parameters they changed. Review collected by and hosted on G2.com.

I like the time phase feature in Kinetic because it helps me see parts that may be short and allows me to check if a purchase order has been placed, along with providing job suggestions. Additionally, I appreciate the ability to create jobs easily. Review collected by and hosted on G2.com.

There is not a report that shows linked jobs to lines on a sales order, making it time-consuming to have to drill down into jobs or sales orders to find the information needed. Transferring data and validation was extremely difficult and time-consuming. Review collected by and hosted on G2.com.

I really like Kinetic for its ease of use and its ability to ensure consistency across our sites. In a multi-company, multi-site organization, being able to maintain a single system with consistent input and look at data across all locations is incredibly valuable. It helps us in reviewing KPIs and keeps the company moving forward. Review collected by and hosted on G2.com.

We have a number of customizations and the time and effort to upgrade are somewhat difficult. We tend to run behind on major updates for this reason. Review collected by and hosted on G2.com.

It can be customized to fit your needs by using BPMs and functions and other tools like BAQ Reports & Personalization. Review collected by and hosted on G2.com.

Being able to seamlessly connect with the banking system would be really helpful—for example, AI receipt OCR that reads receipts and automatically inserts the bills into the financial system. Right now, this takes a lot of manual work. Automatic bank reconciliation would also make a big difference, especially since it’s part of the base financial products in many other softwares. Review collected by and hosted on G2.com.

I like how customizable Kinetic is. We can tailor it to our processes, branding, and needs. It helps us streamline operations by simplifying screens and shows our company's branding, which I think is a nice touch. Also, using consultants during the setup took a lot of work off our shoulders, allowing us to continue running the business. Review collected by and hosted on G2.com.

The GovCloud offering is a step behind the main product which has slowed adoption where CMMC or like certs are needed to operate. Review collected by and hosted on G2.com.

I like that I can get to almost any screen by right-clicking in Kinetic, which cuts down the time searching for answers, whether that is a PO, production job, packing slip, etc. I also enjoy the personalizations. The initial setup was fairly easy, and this ease of use has really benefited our team. Review collected by and hosted on G2.com.

I dislike the lack of a three-way match on invoices. We have paid for the solution but do not use it because it doesn't include that feature. Review collected by and hosted on G2.com.

I really appreciate Kinetic's user-friendly and customizable interface. I love that I can customize the screens to make navigating easier and quicker. I also enjoy the option to customize my home screen with apps I use all the time. The customization options and ease of navigation were key reasons for switching to Kinetic from Epicor classic. Review collected by and hosted on G2.com.

Setting up Kinetic to do what we need has been difficult. We currently don't have much automation built in, so our process is completely manual and can be very painful when something needs correcting. It feels like we weren't setup for success in this aspect. When updates occur, since we have some customizations to make it work how we need, things often 'break' and we have to re-fix or re-implement them so our team can get our work done. Review collected by and hosted on G2.com.