EP
Easton P.
IT and Controls Engineer
Mid-Market (51-1000 emp.)
"Incredibly Flexible Tool with Endless Business Possibilities"
5/5
What do you like best about Kinetic?

It is so flexible and has a ton of possibilities for solving problems for your business Review collected by and hosted on G2.com.

What do you dislike about Kinetic?

It takes time to get everything customized the way you need to have it, but its worth it Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Efficient Workflows with Room for Improvement in User Guidance"
3.5/5
What do you like best about Kinetic?

I like Kinetic's workflows, as they help with processes needed for manufactured parts. Review collected by and hosted on G2.com.

What do you dislike about Kinetic?

I find the explanation of features in Kinetic to be lacking. The applications are too open to interpretation, with no set way to do things. This flexibility helps and hurts at the same time. I think Kinetic could provide a better user experience by giving step-by-step examples on how to set up and use different applications. Review collected by and hosted on G2.com.

Response from Sam Malecek of Kinetic

Thanks for your feedback—we’re glad to hear Kinetic’s workflows are helping support your manufacturing processes and planning needs.

We also appreciate your perspective on feature guidance. While flexibility is valuable, clearer direction and step-by-step guidance can make adoption easier and more consistent. We know there’s room to improve here and it’s something we’re working on. For immediate training support, I would suggest visiting the Epicor Learning Center (linked below) or reaching out to dl-consultingservices-americas@epicor.com for direct support.

Thanks for taking the time to share your thoughts!

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless ERP with Global Planning Capabilities"
5/5
What do you like best about Kinetic?

I like that Kinetic offers full ERP functionality, especially in planning, scheduling, and purchasing. The feature that allows us to use global planning for our site is really helpful. I find Kinetic easy to use, which means less training and more productivity for our employees. The initial setup was relatively easy, and overall, it's been a positive experience. Review collected by and hosted on G2.com.

What do you dislike about Kinetic?

Nothing Review collected by and hosted on G2.com.

LZ
Luis Z.
Enterprise (> 1000 emp.)
"Efficient but Challenging Setup Process"
5/5
What do you like best about Kinetic?

I like Kinetic for its native reporting and the customization of Grow BI, which aids in data delivery to stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Kinetic?

Slow implementations and the setup was not so easy. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Comprehensive ERP with Minor Interface Flaws"
3.5/5
What do you like best about Kinetic?

I like the experience of the platform being all in one. It's just a single platform I can go to get all the operations and financial info I need. I also appreciate the operations planning feature and found the initial setup to be easy. Review collected by and hosted on G2.com.

What do you dislike about Kinetic?

The million tabs. I'd prefer it to function more like a normal website with one tab going into pages. Review collected by and hosted on G2.com.

Response from Sam Malecek of Kinetic

Thanks for your feedback—we’re glad to hear the all-in-one experience and operations planning features are delivering value, and that getting started felt relatively smooth.

We also understand how managing multiple tabs can make navigation feel more fragmented. Simplifying how users move through tasks is an important focus, and your input highlights where we can make the experience more streamlined.

We appreciate you sharing your perspective!

MG
Maurice G.
Mid-Market (51-1000 emp.)
"Robust Accounting with Kinetic, Despite Initial Setup Challenges"
4.5/5
What do you like best about Kinetic?

I use Kinetic for accounting and it provides better, more organized data. I like that it is multi-faceted. Review collected by and hosted on G2.com.

What do you dislike about Kinetic?

Setting up Kinetic was difficult. I had to go through more than one consultant, and it was buggy. Review collected by and hosted on G2.com.

JG
James G.
Mid-Market (51-1000 emp.)
"Customizable and Efficient, But Can Be Buggy"
3.5/5
What do you like best about Kinetic?

I manage our business using Kinetic and appreciate having the necessary tools like BAQs and BPMs. I like that I can customize and add certain things. Review collected by and hosted on G2.com.

What do you dislike about Kinetic?

Application Studio sometimes can be buggy Review collected by and hosted on G2.com.

Response from Sam Malecek of Kinetic

Thanks for your feedback, James—we’re glad to hear the flexibility and tools like BAQs and BPMs are helping you effectively manage and tailor the system to your needs.

We also understand that occasional issues in Application Studio can interrupt that experience. Improving stability in these areas remains a focus, and your input helps highlight where it matters most.

Appreciate you taking the time to share your thoughts!

Ezequiel M.
EM
Ezequiel M.
Mid-Market (51-1000 emp.)
"Very Easy to Use and Navigate"
5/5
What do you like best about Kinetic?

Very easy to use and navigate. Everything is available with a few clicks Review collected by and hosted on G2.com.

What do you dislike about Kinetic?

The main issue is the speed of the system, specially generating Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Customizable but Costly with Setup Challenges"
2.5/5
What do you like best about Kinetic?

I like that Kinetic is a single source of truth and offers more flexibility compared to our old ERP system. I also appreciate its customizability because we can tailor Kinetic to our specific business needs. Review collected by and hosted on G2.com.

What do you dislike about Kinetic?

I don't like that everything about Kinetic is an add-on module, which is ballooning the cost of ownership with no visible ROI for the customer. Also, the initial setup of Kinetic was quite challenging. Review collected by and hosted on G2.com.

Response from Sam Malecek of Kinetic

Thanks for sharing your feedback—we’re glad to hear Kinetic is providing a flexible, centralized system and improving on your previous ERP.

We also understand your concerns around cost and the challenges during initial setup. That’s totally fair & we hear your frustration –connected solutions can add up. If you would like to learn more about how you can best utilize the tools available to you, I would suggest reaching out to your designated Account Manager; they can also help you find strategies that fit within your organization’s available budget and resources.

We appreciate you taking the time to share your perspective.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Modern Interface with Quick Data Access"
4/5
What do you like best about Kinetic?

I find the modern interface of Kinetic really beneficial for getting our data and servicing customers. The data insights are particularly valuable, giving us the ability to quickly obtain manufacturing data. It's easy to get the data needed to make data-driven decisions. Review collected by and hosted on G2.com.

What do you dislike about Kinetic?

development between Epicor owned products and clear vision for the entire ecosystem of products Review collected by and hosted on G2.com.