--- title: Epicor Eagle Reviews meta_title: 'Epicor Eagle Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Epicor Eagle works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 18 scale: '5' date_modified: '2026-08-07' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # Epicor Eagle Reviews **Vendor:** Epicor **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 3.9/5.0 **Total Reviews:** 18 ## About Epicor Eagle Elevate Your Business with Epicor Eagle Epicor offers the most comprehensive, scalable, and proven point-of-sale and retail management solutions on the market. Backed by over 50 years of retail and technology experience, retailers in over 8,000 locations choose Epicor to help grow their business, increase revenue and profits, boost operational efficiencies, and accelerate customer retention. ## Epicor Eagle Reviews ### 1. Lots of great functionalities **Rating:** 2.5/5.0 stars **Reviewed by:** Michelle Y. | Senior CRM Program Manager - Global Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Epicor Eagle?** Epicor POS system has lots of great functionalities, reports, and fairly easy to use **What do you dislike about Epicor Eagle?** it's really pricey, and everything you need is charged. Support team does not always know the answers, and is slow to get back to help **What problems is Epicor Eagle solving and how is that benefiting you?** great reporting tools, tracking customers ### 2. Good for communication **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Epicor Eagle?** Is great for communication between employees and the interface is easy to use. **What do you dislike about Epicor Eagle?** There's nothing really wrong with the program. **What problems is Epicor Eagle solving and how is that benefiting you?** We're utilizing it to hold customer information, communication between employees and a POS. ### 3. Great Record Keeping and Documents but expensive. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2017 **What do you like best about Epicor Eagle?** I really like the record keeping that Epicor Offers. And being able to create all the documents you need is great. Customization without disrupting other functions is good too. **What do you dislike about Epicor Eagle?** This software is expensive. monthly maintenance fees so unless this product will bring you an increase in profits by being used stay away. Not every business needs this. **Recommendations to others considering Epicor Eagle:** Look at your costs and see if this product will add profits, if not look elsewhere **What problems is Epicor Eagle solving and how is that benefiting you?** Mostly now am using Epicor ERP currently which functions well and fulfils out accounting and document needs. ## Epicor Eagle Discussions - [What is Epicor Eagle used for?](https://www.g2.com/discussions/what-is-epicor-eagle-used-for) - [View Epicor Eagle pricing details and edition comparison](https://www.g2.com/products/epicor-eagle/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+17%3A51%3A29+-0500&secure%5Bsession_id%5D=3ca9485d-0a99-41f4-b1df-81479963b5f8&secure%5Btoken%5D=0adbc943fdb0108eec4fa8d5a5fcaa4374428e36e05938124628350e1557af09&format=llm_user) ## Epicor Eagle Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Reporting** - Reports & Analytics - Data Transfer Tools **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling - Access Controls/Permissions - Job Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency **Omnichannel Features ** - Retail Management - POS Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration ## Top Epicor Eagle Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 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