Jenny B.
JB
Jenny B.
Business Analyst
Enterprise (> 1000 emp.)
"A tool easy to use but yet powerful."
4.5/5
What do you like best about Epicor CPQ?

It allows non-developers the ability to create a configurator product. The snap blocks make it easy to setup and understand. It was made so you don’t always need heavy IT resources and it can easily be maintained by the business users. The real-time updates are amazingly fast. The company is also great to work with and their support team are extremely responsive when problems arises. Review collected by and hosted on G2.com.

What do you dislike about Epicor CPQ?

Not having the ability to track revisions well. We can create copies of configurators and make sure that everyone is following the proper procedures in place with making changes to the configurators, but the tool doesn’t allow you to look back at all the revisions made to the configurators or be able to revert back to previous versions. So, you have to be really careful about saving and communicating when you are working on the configurators with your peers to avoid any issues with saving over each other’s work. On the plus side, you have the three environments to work with. Dev, Test and Prod. As long as you don’t deploy the bad copy to your production site, you should be ok. Copy and pasting between configurators could also be improved. The other is not having enough documentation or tutorials (video) available. Although, they are constantly adding to their wiki page, it’s very limited today. Review collected by and hosted on G2.com.

Verified User in Machinery
EM
Verified User in Machinery
Small-Business (50 or fewer emp.)
"Lead to Order Streamlining"
5/5
What do you like best about Epicor CPQ?

Configuration and the dynamic CAD capabilities. Review collected by and hosted on G2.com.

What do you dislike about Epicor CPQ?

We have found no downside, since they have trained our team in development and maintenancee. Review collected by and hosted on G2.com.

Lauren M.
LM
Lauren M.
IT / Data Analytics Consultant
Mid-Market (51-1000 emp.)
"A great product easy to use and very flexible."
4.5/5
What do you like best about Epicor CPQ?

This product is very good and flexible and, above all I like its ease of use with its design, it has many capacities for different types of packages, in short, it has a variety of suppliers, it is good to interact with customers and it is software very agile and efficient to grow in a business. Review collected by and hosted on G2.com.

What do you dislike about Epicor CPQ?

I would like it to be a little faster, since sometimes it takes a long time to finalize a file, in addition to server failures, I would also like to see a more complete system full of options and details, since I would say that the software follows the right path although it lacks more. Review collected by and hosted on G2.com.

HP
Harnish P.
Enterprise (> 1000 emp.)
"KBMax is the Best for Product Visualization and Real-time Pricing"
5/5
What do you like best about Epicor CPQ?

The perfect software for real-time pricing is KBMax.

The features of KBMax are all understandable.

The reliability of this real-time pricing software is one aspect that makes me feel satisfied.

Setting up KBMax has always made things easy and amazing.

It is the best tool for product visualization. Review collected by and hosted on G2.com.

What do you dislike about Epicor CPQ?

KBMax is brilliant to use.

It is the best for 3D scenes.

With KBMax, no flaws are experienced at all.

I admire its reliability. Review collected by and hosted on G2.com.

Christine M.
CM
Christine M.
Arquitecto
Enterprise (> 1000 emp.)
"Amazing packages which comes with Understanding of Engineering concepts."
5/5
What do you like best about Epicor CPQ?

-KBMaz is a Cloud base package with both online training and support and it has a unique and wonderful understanding of drawing and also various design Engineering concepts.

-Customizable product, especially for those users who their product channels variation requires 2D documentation and 3D models.

-KBMax is also an excellent on different product configuration package and its also a real-time pricing and even the best CAD automation platform. Review collected by and hosted on G2.com.

What do you dislike about Epicor CPQ?

-Nothing to complain about on this platform usability and performance, with a well experienced user KBMax is ready to do the rest. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Launching a dynamic catalog."
4/5
What do you like best about Epicor CPQ?

Our clients are able to configure their products in a dynamic way that our paper catalog would not have permitted. They know better now what options are compatible or mutually exclusive.

They also have access to more technical informaiton now with PDF documents that are updated as soon as made available so the information contained on KBMax is always live. The feedback we are getting is that there is an interesting efficiancy gain for them. Review collected by and hosted on G2.com.

What do you dislike about Epicor CPQ?

When we update an element in the configurator, it happens to many times that it affects what has been programed elsewhere and causes errors. Therefore, we have to start retesting operations or options that used to work beforehand.

Also, we find that pricing management is not suited for long term projects with adds to a project that can take place after a price list may have been updated. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Very good and flexible platform with excellent support team"
5/5
What do you like best about Epicor CPQ?

Support - They are always available to help, whether it is a support ticket or whether you need help with development questions. You don't get bounced around between support techs, it's the same 2 or 3 people we've worked with from the start of the project.

Product - Extremely flexible and quick to make adjustments. Love the 3D scene. The code is very intuitive vs competitors who are using Javascript. Review collected by and hosted on G2.com.

What do you dislike about Epicor CPQ?

Could use a little more flexibility on the 'Customer' screen when placing a quote or order. Review collected by and hosted on G2.com.

IW
Ivy W.
Enterprise (> 1000 emp.)
"The Greatest of All Time(GOAT) CPQ platform."
4.5/5
What do you like best about Epicor CPQ?

With KBMax,our customers are able configure,price and buy products online thus facilitating greate ecommerce.

It's simple adjust pricing based on our sales group.

This software keeps track and manage all our leads.

CAD automation is another benefits of this software. Review collected by and hosted on G2.com.

What do you dislike about Epicor CPQ?

All our organization requirements and objectives are meet easily by KBMax thus I have nothing to criticize. Review collected by and hosted on G2.com.

KW
Kelsey W.
Enterprise (> 1000 emp.)
"KBMax for digital sales and marketing ."
5/5
What do you like best about Epicor CPQ?

It has dimensional control on sales on complex business which needs diagramming in 3D or 2D.

Great features for documentation and with latest version always available.

Great figures to automate and quote prices .

Configuration of products in the company is more accurate.

Perfect in managing proposals and projects. Review collected by and hosted on G2.com.

What do you dislike about Epicor CPQ?

It is just effective i have nothing to dislike . Review collected by and hosted on G2.com.

EE
Ekinya E.
Account Manager
Mid-Market (51-1000 emp.)
"What an amazing and easiest way to handle the marketing industry."
5/5
What do you like best about Epicor CPQ?

Its a dimensional control in CAD diagram .

Quality in configuring products in a company.

It manages industry proposals with less errors hence great in handling projects.

It also figures how to automate price quotes.

There is also a great customer support in case of any need. Review collected by and hosted on G2.com.

What do you dislike about Epicor CPQ?

I'll say nothing so far the experience is amazing . It really serves a variety of tasks . Review collected by and hosted on G2.com.