Rick C.
RC
Rick C.
System Administrator
Information Technology and Services
Mid-Market (51-1000 emp.)
"The best ERP system for LMB companies"
4.5/5
What do you like best about Epicor BisTrack?

The versatility to manage every aspect of our business and the support to make sure everything runs smooth Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

There isn't much to dislike. Being in the IT department, the upgrade process can get troublesome, but that is to be expected for such a powerful program. Review collected by and hosted on G2.com.

ES
Ehren S.
President
Small-Business (50 or fewer emp.)
"Powerful and customizable software"
3/5
What do you like best about Epicor BisTrack?

Pricing options are robust and able to be made as complex as you want.

Electronic attachments and notes are great for record keeping.

inventory and costing are powerful and easy to use Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Lag time when changing screens and inputting data is significant.

Direct orders need work, they are difficult to work with throughout the process. Review collected by and hosted on G2.com.

MW
Mike W.
Operations Manager
Small-Business (50 or fewer emp.)
"Complex, but capable. "
4/5
What do you like best about Epicor BisTrack?

Inventory and document management are great. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Order processing options for staging and complete shipping orders could be better (options to automatically print a pick ticket on a given day for fulfillment, or lock down an order as 'ship complete' to prevent picking if the entire order is not fillable). Review collected by and hosted on G2.com.

MS
Matthew S.
Operations Manager
Small-Business (50 or fewer emp.)
"Wonderful Experience"
4.5/5
What do you like best about Epicor BisTrack?

Just how much is to offer with the platform that has been developed. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

The lay out looks a little dated. Could uses some updating making it look more modern to the newer users. Review collected by and hosted on G2.com.

TB
Thomas B.
Training & Development
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great experience. Really helped me see the depth of BisTrack and how I can use it more effectively."
5/5
What do you like best about Epicor BisTrack?

The round tables. Listening to the other similar companies and how they use Bistrack in their business. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Some of the classes were a little stale that did not involve group discussions. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Bistrack Training and Reporting"
4.5/5
What do you like best about Epicor BisTrack?

I do like that the reporting utilizes Crystal Reports and SQL which allows us customization from the boxed reports we'd usually get in Falcon. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Though the interface is easy for an admin to get use to it can be information overload for a new user use to Procomm but that's an easy tradeoff for what we can do with Bistrack. Review collected by and hosted on G2.com.

RM
Rob M.
System Administrator
Mid-Market (51-1000 emp.)
"Better Every Year"
4/5
What do you like best about Epicor BisTrack?

The information changes each year. This justified the need to attend annually to management. The keynote speaker this year was better than years past. I feel like his message was possible and upbeat. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Topics could be detailed better in description of what areas the classes are covering. Also a better idea of what classification the job area the topic would be covering. I.E. Accounting, Administration, Sales, ect. Review collected by and hosted on G2.com.

CG
Chad G.
Mid-Market (51-1000 emp.)
"Still getting things rolling"
4/5
What do you like best about Epicor BisTrack?

How everything is tied together. Being able to scan documents. Mobile apps. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

Some things don't work like they should when they are rolled out. Some reports aren't polished, seem more like they are in development. Review collected by and hosted on G2.com.

JM
Jonathan M.
President
Small-Business (50 or fewer emp.)
"Stages of an Order Keep Us on the Same Page"
4.5/5
What do you like best about Epicor BisTrack?

BisTrack order stages beautifully keep us on the same page, engaged in one digital conversation, Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

User experience is kind of raw and ugly. Essential functionality, like printing or updating the stage/status is often found by right clicking. But in all, the functionality is very robust and works great! Review collected by and hosted on G2.com.

JM
Jeff M.
Small-Business (50 or fewer emp.)
"Great experience and information!"
5/5
What do you like best about Epicor BisTrack?

We most appreciate the The comradely and info of fellow users. Some very good instructors. Review collected by and hosted on G2.com.

What do you dislike about Epicor BisTrack?

A few of us got a little lost in the BI boot camp. Instructor was monotone. Review collected by and hosted on G2.com.