Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Best EMR available"
5/5
What do you like best about Epic?

The EMR is extremely easy to use and the most intuitive. The RCM capabilities are second to no and will automatically create needed accruals. The system also has easy-to-digest automated executive dashboards. Review collected by and hosted on G2.com.

What do you dislike about Epic?

The product is the highest cost on the market by a significant margin and doesn't have many customization options, but that is part of its success. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"PT"
4/5
What do you like best about Epic?

Copy forward for notes, precharting for future notes saves a lot of time throughout the week Review collected by and hosted on G2.com.

What do you dislike about Epic?

Too many steps to complete a single note. Review collected by and hosted on G2.com.

Margit G.
MG
Margit G.
Registered Nurse
Small-Business (50 or fewer emp.)
"Good Program with Many Functions"
4/5
What do you like best about Epic?

What I find to be the most useful feature in EPIC is the ability to see all notes from many different facilities in one place. It makes doing chart reviews much more seamless and it enables us to provide better care for our patients since we're being given the most information possible. Review collected by and hosted on G2.com.

What do you dislike about Epic?

So many clicks. It seems like every task you want to complete in EPIC takes at least 5 clicks. I understand the importance of the function of each click but it does seem like there could be a way to streamline it to be a bit quicker and less cumbersome. Review collected by and hosted on G2.com.

Amir M.
AM
Amir M.
General Internal Medicine Fellow
Mid-Market (51-1000 emp.)
"Easy search but still clunky for live patient care."
4/5
What do you like best about Epic?

The omni search capability to search for any medication, lab, imaging test, or consultation/referral service is the best part of Epic. This makes it easy to just order what you want without having to remember where a specific order is to be found. The new Storyboard feature on the side has an immense amount of information that is readily accessible, which is helpful. CareEverywhere functionality allows me to see a patient's medical records from outside my health system's network, as long as Epic is used. Also being able to search for anything related to the patient is very helpful. I can search for "colonoscopy" and it will bring up notes, encounters, medications, etc related to that keyword search and I can easily document the result into my notes. Review collected by and hosted on G2.com.

What do you dislike about Epic?

It is still somewhat clunky to use while caring for a patient in the clinic setting. The updated interface is nice but it still seems inefficient and does not reflect how patient care actually is delivered. Billing is still not easy but better than in previous iterations. The tabs are customizable but sometimes it's too customizable and I want more simplicity (think if Apple designed an EHR). Also sometimes it seems slow to load and it slows me down during patient care. Review collected by and hosted on G2.com.

Ryan K.
RK
Ryan K.
HIV Pharmacist
Enterprise (> 1000 emp.)
"Epic"
5/5
What do you like best about Epic?

Prescription order entry & charting documentation Review collected by and hosted on G2.com.

What do you dislike about Epic?

Inter-personnel messaging is challenging. Doesn't create & save single threads the same way current email platforms do. Bunch of individual messages to read rather than clicking once on a single thread Review collected by and hosted on G2.com.

Nathan R.
NR
Nathan R.
Follow up Rep
Enterprise (> 1000 emp.)
"Good EHR"
5/5
What do you like best about Epic?

I like the layout of the program. It is very easy to find patient records via the patient's name or by account number. It is very easy to navigate as well. Review collected by and hosted on G2.com.

What do you dislike about Epic?

There is nothing that I dislike about epic. Review collected by and hosted on G2.com.

AW
Amber W.
CSR II
Enterprise (> 1000 emp.)
"EPIC insight"
4/5
What do you like best about Epic?

I like how everything can be documented in EPIC; from phone calls, to interactions with patients, etc. All of it is accessible under encounter or notes. So anyone in your facility who has access to EPIC will be able to see all the notes in the chart. This is helpful when you run a large company and not everyone is in the same office space or even building, but it keeps everyone informed on what is going on with this particular patient. Review collected by and hosted on G2.com.

What do you dislike about Epic?

That there is no where to document patient interactions that are not part of their medical records history. Sometimes staff needs to be able to communicate issues with a patient without it being a part of their medical records file. Also, reports can be vague when you run them. It's not easy or a very good use of time to pull reports for specific tasks, such as how many people were scheduled by a particular staff member etc. You have to go in and manually click on each chart that employee accessed to determine further details. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Enterprise (> 1000 emp.)
"Most comprehensive medical record system"
5/5
What do you like best about Epic?

Epic is very comprehensive in that it has so many options and different categories to view charts and history and information of patients. The program’s design allows for a lot of detail to be held in the charts. The sections are categorized well and the software itself is easy to click through all the categories. Scheduling and note writing is simple and thorough! Also, the backgrounds on the log in page change every time you log on and they are very nice pictures to look at!! Review collected by and hosted on G2.com.

What do you dislike about Epic?

It was challenging to learn how to use in the beginning, but after training and using for a month you get the hang of it and it is pretty simple. Review collected by and hosted on G2.com.

Leire Diez H.
LH
Leire Diez H.
Departamento de Control - Industrial projects
Enterprise (> 1000 emp.)
"Epic is an essential contribution to the health insurance industry"
4.5/5
What do you like best about Epic?

.Epic certainly helps you to configure your map view, history, screenshot. Users can see all of the medical, mental and financial information between one curriculum. Whether a nurse, psychiatrist or other service professional you will have anybody's observations embedded in it. It might encourage in coordinating care for a patient. You will have the right to set up templates ideally for your billing company. This takes less time to retype instructions increasing time. Review collected by and hosted on G2.com.

What do you dislike about Epic?

I don't really like that I might access just 4 health records at a rate, I wish teachers 'd let me open up more and there's more capacity on the screen. At least 5 I 'd say, but possibly 6'd be a decent amount. This is irritating because after you open 4 patient sheets, it asks you to remove them before opening another tab. Also, everything always takes awhile to create / close pages within the Epic platform I would want the above went way faster. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Epic is unstoppable"
5/5
What do you like best about Epic?

The capacity and capabilities and ability to edit and modify (wrench) your platforms Review collected by and hosted on G2.com.

What do you dislike about Epic?

sometimes very small and wordy, however it's imperative to fit all the information in....somewhat of a learning curve depending on person Review collected by and hosted on G2.com.