Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Progressive EMR"
4/5
What do you like best about Epic?

Epic allows patients to view medical records such as laboratory results, diagnostics - x-rays, MRIs, after-visit summaries, prescriptions, etc. in one place. If the patient has seen multiple providers regardless of their location, country, state or city, if they're using Epic, then the information is all accessible to the patient and the providers. Continuity of care is extremely beneficial for the patient and saves a tremendous amout of time for clinicians. Review collected by and hosted on G2.com.

What do you dislike about Epic?

There are many features and functionalities with Epic that are not consistent. There are often workflows that are not intuitive or logical for the end user. Epic has its own vocabulary. If the user is unfamiliar with Epic, then the learning curve can be time-consuming. Epic is truly unlike other EMR applications. Frequent quarterly Epic updates are tedious and tiresome requiring a lot of time to review, build, test and implement. Frustrations for users can run high as changes in functionality are sometimes poorly articulated. Review collected by and hosted on G2.com.

ZB
Zarina B.
Facilitator
Mid-Market (51-1000 emp.)
"Very helpful and efficient!"
5/5
What do you like best about Epic?

The most helpful thing about Epic is that it compiles all the information that you and the physician require in an efficient manner! I am able to easily look at past visits and create new entries smoothly. Review collected by and hosted on G2.com.

What do you dislike about Epic?

The one downside with the Epic system is that sometimes if other providers do not use the Epic system, they will not be in the system, so we have to manually enter that information. Review collected by and hosted on G2.com.

SI
Selina I.
Physician Assistant
Enterprise (> 1000 emp.)
"Lots to learn, but once you get the hang of it - a great EMR"
4.5/5
What do you like best about Epic?

I love the ease of accessing patient charts and trending lab values. The chart review function is great and allows the user to view pictures, outside records, imaging from outside facilities, just to name a few. Filtering notes by service or specialty is a time saver. The smartphrase function for "dot phrases" is also a very helpful tool when writing notes. Review collected by and hosted on G2.com.

What do you dislike about Epic?

Epic has a lot of functions, gadgets and tools - it feels overwhelming. Despite being trained multiple times by epic specialists, I still do not know how to use many of these functions. Additionally, there is not a good way to filter keywords, so you end up going through an excess of information and wasting time. It is definitely not an easy EMR to use because there are lots of details that are easy to miss and overlook. Review collected by and hosted on G2.com.

HN
Heather N.
Senior Administrative Assistant Department of Pediatric Newborn Medicine
Enterprise (> 1000 emp.)
"Epic Scheduling Software is excellent for my business"
5/5
What do you like best about Epic?

The variability of reports and data I can obtain with a couple of clicks is very easy to use. When I need to see who was called in and how many times based on the patient flow for quarterly updates, Qgenda provides all this information concisely and in just a few clicks . Review collected by and hosted on G2.com.

What do you dislike about Epic?

Sometimes I find that the Rules presented skew the tallies in the end, but it is an easy fix by excluding this in my data pull. Perhaps having an specific report able to generate based on the rules I wanted to " override" Review collected by and hosted on G2.com.

Valencia W.
VW
Valencia W.
Senior Patient Affairs/Provider Specialist
Enterprise (> 1000 emp.)
"User friendly and easy to navigate"
3.5/5
What do you like best about Epic?

User friendly and easy to navigate. I thought after 7 years of not working this system that it would be hard to understand. I caught on in just over a weeks times and didn't need any assistance. Most of it is self explanatory. This system and most of the EHR are very easy. Review collected by and hosted on G2.com.

What do you dislike about Epic?

I don't like have to go completely out of the patients account in order to see the changes come up. I work so many accounts in a day that it's hard to pick back up because it doesn't give you a field for accounts that were recently worked. Review collected by and hosted on G2.com.

Julie P.
JP
Julie P.
Remote Anesthesia Coder
Enterprise (> 1000 emp.)
"The best laid out EHR I have used."
4.5/5
What do you like best about Epic?

There are a lot of tabs, but they take me where I need to, and I can switch back quickly. I can find the information in need, including orders, infusions, etc. Review collected by and hosted on G2.com.

What do you dislike about Epic?

There is not much I don't like. Occasionally I have problems finding info, like immunization info, but can usually find things with looking around the tabs. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"The future dominant marketshare leader in healthcare systems"
4/5
What do you like best about Epic?

Epic seems to have the best overall EHR and they have devoted time and resources towards API's that allow integrators to unlock more value from the data stored in Epic. Review collected by and hosted on G2.com.

What do you dislike about Epic?

The App Orchard portal is a disaster to deal with when you need access and it takes forever to get assistance with gaining access. This is a huge issue for the organizations that need it most because its common to need access to another organization's App Orchard. Review collected by and hosted on G2.com.

Heather H.
HH
Heather H.
Operations Manager
Enterprise (> 1000 emp.)
"Epic Review"
4/5
What do you like best about Epic?

Epic is a great way to communicate with not only patients but with other providers. Review collected by and hosted on G2.com.

What do you dislike about Epic?

Epic can be intimidating at first. But after some use it becomes very second nature. Review collected by and hosted on G2.com.

EP
Emma P.
Clinical services assistant
Enterprise (> 1000 emp.)
"It has been a big upgrade for our company"
3.5/5
What do you like best about Epic?

Being able to view everything in one place for my client. I am able to see updates from the providers in real time. I can find everything I need in an organized place. Review collected by and hosted on G2.com.

What do you dislike about Epic?

We use this for a behavioral health setting. Epic is really set up for more of a medical setting. So we are having to work out the kinks and having to work with epic writers to name adjustments as we have needed. Review collected by and hosted on G2.com.

Gabriella W.
GW
Gabriella W.
Certified Peer Recovery Coach
Enterprise (> 1000 emp.)
"Confusing but, Useful"
4/5
What do you like best about Epic?

Epic definitely allows you to customize your view of the patient's chart, history, snapshot, etc... You are able to see medical, mental health and financial information all from one program. As a nurse, doctor or other healthcare provider you can see the notes put in by anyone. This can help with coordinating a patient's care. You also have the option to setup formats in a way your billing provider prefers. This reduces the amount of time it takes to retype instructions each time. Review collected by and hosted on G2.com.

What do you dislike about Epic?

It is difficult to learn and navigate at first. It is not an easy system to figure out without quite a bit of instruction first. You definitely need an IT ready to assist with troubleshooting and setting someone up in the beginning. Make sure you are prepared with exactly what you want. You need to ensure you can tell Epic what formats you want, what you would like the templates to look like and then decide whether or not you want the templates the same for all workers in the same category. Review collected by and hosted on G2.com.