Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"EPIC is one of the best EMRs"
5/5
What do you like best about Epic?

EPIC in my opinion is one of the best full EMR offering on the market today, it provides a large range of options and is fully customizable. Review collected by and hosted on G2.com.

What do you dislike about Epic?

Users have full control of the software. This makes it almost impossible to have enterprise report since users make copies and save as private. When we need changes and users have private reports they will not see them and call in issues as the system is broken. Review collected by and hosted on G2.com.

Barbara Ramirez N.
BN
Barbara Ramirez N.
Project Manager
Enterprise (> 1000 emp.)
"Really user friendly, easy to customise. Complete alerts"
4.5/5
What do you like best about Epic?

EPIC is much superior than all other EHR device that I have come across. Whereas some still tend to sound cumbersome and clunky, Awesome intuitively streamlines practical devices. I enjoy flow maps, and depend on the resuc copilot through codes on a daily basis. More critically, new changes focused on customer reviews are easy to understand, and continuously deliver. I just need to use any program again because I have used EPIC. Review collected by and hosted on G2.com.

What do you dislike about Epic?

I don't like too much needing to go on various windows. So I don't like the choices I have to press when I have needless typos applied. Personally I react to all of that. They do have a lot of All that problems for users logging in. And occasionally admission will only sign in as a "inpatient" to an outpatient if they are still in the hospital, so if the mate is adolescent. Review collected by and hosted on G2.com.

KS
Kathleen S.
C
Enterprise (> 1000 emp.)
"Epic Review"
5/5
What do you like best about Epic?

I like how easy Epic is to use! It really does look like a paper folder and I like all the tab options on the side. If I need to find a pathology report, it is very easy to do so. I also like that Epic is MAC or PC friendly. Since, most people have started working from home I've noticed that Epic is very work from home friendly. Review collected by and hosted on G2.com.

What do you dislike about Epic?

I really don't like that I can only open 4 patient charts at a time, I wish they would let me open more because there's more room on the page. I'd say at least 5, but probably 6 would be a good number. This is annoying because after opening 4 patient pages, it tells you that you have to close them before you open up another chart. Also, within the Epic platform, it takes a long time to open/close pages I wish this went a little faster. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
"Powerful tool, but should be easier to customize"
4.5/5
What do you like best about Epic?

Able to see electronic medical records from multiple devices and across different hospitals Review collected by and hosted on G2.com.

What do you dislike about Epic?

It is hard to learn how to customize the different tabs and has a steep learning curve for new users. The medications screen is disorganized and hard to follow. I especially dislike the medications page because it's easy to lose track of a medication (if the dosage or frequency is changed, it shows up as a new line item). Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing Claim System"
5/5
What do you like best about Epic?

Easy to use, always upgrading to provide the best service possible Review collected by and hosted on G2.com.

What do you dislike about Epic?

Sometimes the upgrades can create a whole new flow on how to do things and that makes it hard Review collected by and hosted on G2.com.

RL
Ryan L.
Registered Nurse
Enterprise (> 1000 emp.)
"Great charting system and easy to use"
4/5
What do you like best about Epic?

Epic is easy to use and navigate. Lots of I formation in many different areas. Review collected by and hosted on G2.com.

What do you dislike about Epic?

Sometimes provides too much information and makes it hard to find things. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Best EMR I’ve ever used"
4.5/5
What do you like best about Epic?

It’s very easy to learn and use. The flags at the top are often very helpful (for medication allergies, alerts, etc.) Review collected by and hosted on G2.com.

What do you dislike about Epic?

There is often more than one way to do something or to view certain information. Although this can be helpful at times, it is also confusing. Also, sometimes the home screen is overwhelming because there is so much to look at. Review collected by and hosted on G2.com.

Rahul K.
RK
Rahul K.
Resident Physician
Hospital & Health Care
Enterprise (> 1000 emp.)
"The best electronic medical record for hospital-based practice"
4.5/5
What do you like best about Epic?

Fairly intuitive software with multiple ways to view results, documentation, and enter orders. Being able to pull old notes and visit diagnoses forward and amend is useful. I also like being able to create "favorites" for medications and orders. The search feature works well. I also appreciate that it is customizable and has features unique to specialty. Within ophthalmology, the exam features (previous vision, intraocular pressures, etc) are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Epic?

There are many individual clicks and checkboxes to close a single encounter, which can be tedious when repeated dozens of times per day. There are some built-in shorcuts like "mark all as reviewed", but these function in only certain instances and could be modified to save time in other fashions. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Best EMR around"
4.5/5
What do you like best about Epic?

Easy to navigate between different sections of patient's chart. Review collected by and hosted on G2.com.

What do you dislike about Epic?

Hard to answer. Very easy to use and upgrades are available quarterly. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"We are now implementing this in all of our offices."
4.5/5
What do you like best about Epic?

The fact that we can access so many different hospitals and clinics through one system is completely amazing. We are even getting other physicians who are under our umbrella company to sign on with Epic as well. The system we are using now just does not compare to the competence of Epic so it was a no-brainer to make the change. Review collected by and hosted on G2.com.

What do you dislike about Epic?

I do dislike that there are so many features, that it does take a substantial amount of training to learn everything. We had a team of IT featured users come in and walk us through everything. We needed them for a total of three sessions and still probably need them in the future for additional help with extra features that we may want to implement in the future. I also did not like that we had to undergo an untimely training process online where you had to view a number of training modules and take a test at the end. This was extremely time consuming when it came to work load and patient care in between. Review collected by and hosted on G2.com.