--- title: Epic Reviews meta\_title: 'Epic Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 938 reviews by the users' company size, role or industry to find out how Epic works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 938 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### Epic Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **exceptional data security** of Epic, ensuring their healthcare information remains safe and compliant. [(3 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953366&qs=pros-and-cons#reviews) Users highlight the **intuitive ease of use** of Epic, making it accessible for both patients and medical professionals. [(3 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1554969&qs=pros-and-cons#reviews) Users highly value the **enhanced patient care** features of Epic, facilitating better communication and streamlined workflows. [(3 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556550&qs=pros-and-cons#reviews) Users value the **easy access** that Epic provides, facilitating improved patient care and streamlined workflows. [(2 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2002289&qs=pros-and-cons#reviews) Users value the **excellent communication** facilitated by the patient portal, enhancing engagement and care transitions. [(1 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2309104&qs=pros-and-cons#reviews) Users find the **interface overwhelming and unintuitive** , particularly noting its complexity and outdated feel for new staff. [(2 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953361&qs=pros-and-cons#reviews) Users face a **steep learning curve** with Epic, finding the interface overwhelming and requiring extensive training. [(2 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556019&qs=pros-and-cons#reviews) Users find the **interface overwhelming and unintuitive** , requiring extensive training for comfort and efficiency. [(2 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1555155&qs=pros-and-cons#reviews) Users report **slow performance** during high-volume usage, leading to frustrations and occasional freezing in the system. [(2 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2025379&qs=pros-and-cons#reviews) Users find the **confusing features** of Epic frustrating, comparing the UI to outdated systems from 2007. [(1 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556799&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Epic ##### 1. Data Security Users value the **exceptional data security** of Epic, ensuring their healthcare information remains safe and compliant. [ See 3 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953366&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you like about Epic? Comprehensive patient record management across inpatient and outpatient settings. Excellent interoperability with other systems, making care transiti ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex but secured - One of a kind product in US Healthcare" What do you like about Epic? For any company working in US would know that if your healthcare data is in EPIC it is best secured and there couldn't be possibly any better EHR in t ##### 2. Ease of Use Users highlight the **intuitive ease of use** of Epic, making it accessible for both patients and medical professionals. [ See 3 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1554969&qs=pros-and-cons#reviews) See Related User Reviews KH Kevin H. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive and Powerful EMR That Delivers Exceptional Results" What do you like about Epic? EPIC is probably the best EMR I have ever used. I worked with it for around three years and found it to be very intuitive, as well as a powerful solut ![Josiah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah B.") JB Josiah B. Small-Business (50 or fewer emp.) 3.5/5 "Epic is a great tool for managing out clients" What do you like about Epic? The ease of use. Once I learned my way around it is great how accessbile it is ##### 3. Patient Care Users highly value the **enhanced patient care** features of Epic, facilitating better communication and streamlined workflows. [ See 3 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556550&qs=pros-and-cons#reviews) See Related User Reviews KH Kevin H. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive and Powerful EMR That Delivers Exceptional Results" What do you like about Epic? EPIC is probably the best EMR I have ever used. I worked with it for around three years and found it to be very intuitive, as well as a powerful solut ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you like about Epic? Comprehensive patient record management across inpatient and outpatient settings. Excellent interoperability with other systems, making care transiti ##### 4. Easy Access Users value the **easy access** that Epic provides, facilitating improved patient care and streamlined workflows. [ See 2 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2002289&qs=pros-and-cons#reviews) See Related User Reviews ![Josiah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah B.") JB Josiah B. Small-Business (50 or fewer emp.) 3.5/5 "Epic is a great tool for managing out clients" What do you like about Epic? The ease of use. Once I learned my way around it is great how accessbile it is SC Scott C. Enterprise (\> 1000 emp.) 5.0/5 "Epic Review" What do you like about Epic? It helps Improve patient care, streamline workflows, and enhance data access. I like the easy integration with other systems through its cloud-based a ##### 5. Communication Users value the **excellent communication** facilitated by the patient portal, enhancing engagement and care transitions. [ See 1 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2309104&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you like about Epic? Comprehensive patient record management across inpatient and outpatient settings. Excellent interoperability with other systems, making care transiti ### 5 Cons or Disadvantages of Epic ##### 1. Interface Issues Users find the **interface overwhelming and unintuitive** , particularly noting its complexity and outdated feel for new staff. [ See 2 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953361&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you dislike about Epic? User interface can be overwhelming and unintuitive, especially for new staff. Requires extensive training before users feel comfortable. System perf ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex but secured - One of a kind product in US Healthcare" What do you dislike about Epic? Bad UI, gives 2007 window feels Complex interface and outdated also ##### 2. Learning Curve Users face a **steep learning curve** with Epic, finding the interface overwhelming and requiring extensive training. [ See 2 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556019&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you dislike about Epic? User interface can be overwhelming and unintuitive, especially for new staff. Requires extensive training before users feel comfortable. System perf SC Scott C. Enterprise (\> 1000 emp.) 5.0/5 "Epic Review" What do you dislike about Epic? It doesn't have historical data to come up with trends. There is a steep learning curve to build some of the reports. ##### 3. Not User-Friendly Users find the **interface overwhelming and unintuitive** , requiring extensive training for comfort and efficiency. [ See 2 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1555155&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you dislike about Epic? User interface can be overwhelming and unintuitive, especially for new staff. Requires extensive training before users feel comfortable. System perf ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex but secured - One of a kind product in US Healthcare" What do you dislike about Epic? Bad UI, gives 2007 window feels Complex interface and outdated also ##### 4. Slow Performance Users report **slow performance** during high-volume usage, leading to frustrations and occasional freezing in the system. [ See 2 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2025379&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you dislike about Epic? User interface can be overwhelming and unintuitive, especially for new staff. Requires extensive training before users feel comfortable. System perf ![Josiah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah B.") JB Josiah B. Small-Business (50 or fewer emp.) 3.5/5 "Epic is a great tool for managing out clients" What do you dislike about Epic? Somtimes features like adding a file or attaching a email do not work properly. We occasionally experience slowness and freezing. ##### 5. Confusing Features Users find the **confusing features** of Epic frustrating, comparing the UI to outdated systems from 2007. [ See 1 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556799&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex but secured - One of a kind product in US Healthcare" What do you dislike about Epic? 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The ease of use, detailed information, and different applications all within epic Review collected by and hosted on G2.com. What do you dislike about Epic? There is not anything I dislike about epic Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? We recently acquired a business that was on a very old, not easy to audit system. Getting them on epic is going to be our first goal. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sarah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah H.") SH Sarah H. Senior Meetings Consultant Small-Business (50 or fewer emp.) 3/17/2021 "The biggest health record program" 4.5/5 What do you like best about Epic? Surely Epic allows you to set up your radar altimeter, history, and screenshot. Between one course, the users can display all health, cognitive and financial information. You would have the experience of someone working in it, be it a doctor, therapist and other support providers. It could motivate a patient to manage treatment. For your accounting firm, you are entitled to set models perfectly. It takes less effort to change the instruction more frequently. Review collected by and hosted on G2.com. What do you dislike about Epic? I don't like that, I can only access 4 health information at one time, I would like instructors to encourage me to open even more on the computer. I would say at least 5, but maybe 6 would be a good number. This is frustrating when you ask us to delete them when introducing a small tab after they select 4 patient files. It takes also time to build / remove posts and within Epic framework, I'd like to see this done more quickly. Review collected by and hosted on G2.com. Recommendations to others considering Epic: Quite comprehensive for checking patient records. Any initial registration and air traffic control training is useful. It is also helpful to adjust the gui. I really like fact they see various tabs/areas data. And the labs are shown, and you can then pick labs. However, this can also be done through the study of the findings which provides a closer look at the finished studies, dates and effects. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Epic conducts rapid monitoring of medication order with encouraging alerts and all specifics (often also) are continuously shown. Epic also allows me to track to answer calls to the fellow patients waiting for them. We would have a new messenger feature recently that improves compatibility with many other vendors Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 12/11/2021 "Epic Charting" 4/5 What do you like best about Epic? It's well organized and easily customizable to your preferences. Review collected by and hosted on G2.com. What do you dislike about Epic? Things you cannot shut off/disable (orders in the brain) that you have to just skip. Can be hard to find certain things sometimes. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? User friendly charting, makes it easy to get through tedious charting quicker. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 12/14/2021 "Great EHR" 4.5/5 What do you like best about Epic? Very customizable, it can be specifically tailored to each customers needs Review collected by and hosted on G2.com. What do you dislike about Epic? The training we received was not updated to the version we use Review collected by and hosted on G2.com. Recommendations to others considering Epic: Try to obtain in depth training Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? We now use one EHR compared to several separate solutions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 8/10/2021 "Great EHR system" 4.5/5 What do you like best about Epic? I like best how easy the software program is to use. Also, the ability to create your own templates to make for faster charting by medical providers. Review collected by and hosted on G2.com. What do you dislike about Epic? I dislike the training program required prior to first use in the office. It would be more beneficial to have a trainer in the office during real time to hell better acclimate myself to the system. Review collected by and hosted on G2.com. Recommendations to others considering Epic: I recommend spending some time working with the system to create your own templates for easier use. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? I'm solving the time it takes to hand write notes in clinic so now I'm able to see more patients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 8/24/2021 "Easy to use" 4/5 What do you like best about Epic? Easy to navigate within epic when needing to verify a patient location or verify a order for the pharmacy Review collected by and hosted on G2.com. What do you dislike about Epic? It's format is changed constantly which means you have to adapt to the updates Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? I use epic to bill patients when they are released from their surgery until the cvor in the hospital. Review collected by and hosted on G2.com. Show More 8/25/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Yaswini M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yaswini M.") YM Yaswini M. Senior Software Engineer Enterprise (\> 1000 emp.) 1/19/2021 "The largest system of health records" 4.5/5 What do you like best about Epic? I like how user-friendly Epic is! It looks like a paper directory and on the page I like most of the header possibilities. It is very convenient to do this if I have to seek a biopsy results. I like Epic too... it's friendly to MAC or PC. Since the majority of people initiated working in an office, I realized which Epic is really sociable from household. Review collected by and hosted on G2.com. What do you dislike about Epic? I don't even like something which, because there's a more room to be opened on the page, I could only activate four patient charts at once. At least 5, I'd say, but 6 would probably be a good lot. This is frustrating because you'll have to shut down 4 patient pages before introducing a small chart when opening. Also, it takes awhile to access chapters on the Epic channel, and I wish this could go a bit quicker. Review collected by and hosted on G2.com. Recommendations to others considering Epic: I'd suggest Epic for EMR rather than Powerchart, but stay in touch that only four patient charts may be opened at a moment. And it works brilliantly apart from this! Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? The problems with Epic which I solve are so convenient from parent's house to use. Sometimes applications that you mostly use on a working PC don't exchange very well parent's house, and yet Epic has become so user friendly! It's a big advantage. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/15/2021 "Only familiar with Epic Hyperspace in a Healthcare setting" 3/5 What do you like best about Epic? Pretty standard as a patient charting tool. Review collected by and hosted on G2.com. What do you dislike about Epic? It can be glitchy and not so userfriendly Review collected by and hosted on G2.com. Recommendations to others considering Epic: I don't know what Epics direct competitor would look like but it has dominated the healthcare space for awhile. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Mostly patient charting, creating insurance files (MVA claims were the worst), and ICD codes for visits. Review collected by and hosted on G2.com. Show More 10/22/2021 Validated ReviewerIncentivizedSource: G2 invite ![Deepthi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepthi A.") DA Deepthi A. Assistant Engineer Enterprise (\> 1000 emp.) 1/5/2021 "In the health insurance industry Epic is an important addition" 4.5/5 What do you like best about Epic? Epic definitely helps you to set your digital map, history and screenshot. All medical, psychological and economic information can be accessed between a single curriculum. You would have the inferences of anyone in it, be it a clinician, therapist or other provider. It could motivate a patient to coordinate care. You do have power to establish templates for your accounting company preferably. It requires less time to change the instructions more time. Review collected by and hosted on G2.com. What do you dislike about Epic? I really don't like that, I could only have access to four health information at quite a percentage, I would like teachers to open ever more capabilities mostly on camera. I would say, at least 5, but perhaps 6 would be a considerable bit. That's also annoying, because you ask that 4 patient sheets be removed before opening a further tab after you have opened. It takes time to create/close pages and within Epic platform, too, that I want this to go much more quickly. Review collected by and hosted on G2.com. Recommendations to others considering Epic: Very comprehensive for checking patient information. Some initial enrollment and control training is useful. It is often helpful that the interface can be changed. I like with the time you look at various results in various apps / sectors. Then you'll see the labs, and then you can choose the labs. This could also be achieved with the results of the analysis, however, which provides a better overview of the experimentation, dates and results done. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Epic conducts fast pharmaceutical order control with supportive advertisements and simultaneously shows every detail you need (almost always). Epic also allows me to monitor patient problems and leave my colleagues with messages. We previously had a further messenger feature that helps increase interoperability with other services. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 4/26/2021 "Complex and helpful documentation software" 4/5 What do you like best about Epic? Epic has so many options and is a very advanced system. They now offer a video conferencing service directly through their software which is very convenient. It is very easy to view patient charts from all providers across the hospital system. Review collected by and hosted on G2.com. What do you dislike about Epic? It is difficult sometimes to remember the features and how to use them. It takes some training and time to get used to. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Video conferencing is one of the problems that has recently been solved with Epic as it now connects the patient's chart on their end, with their chart on the provider's end, to the video software. It's great to have everything in one place. Adjusting to telehealth changes during the pandemic has been difficult so this is very helpful. Review collected by and hosted on G2.com. 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