--- title: Epic Reviews meta\_title: 'Epic Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 938 reviews by the users' company size, role or industry to find out how Epic works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 938 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### Epic Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **exceptional data security** of Epic, ensuring their healthcare information remains safe and compliant. [(3 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953366&qs=pros-and-cons#reviews) Users highlight the **intuitive ease of use** of Epic, making it accessible for both patients and medical professionals. [(3 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1554969&qs=pros-and-cons#reviews) Users highly value the **enhanced patient care** features of Epic, facilitating better communication and streamlined workflows. [(3 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556550&qs=pros-and-cons#reviews) Users value the **easy access** that Epic provides, facilitating improved patient care and streamlined workflows. [(2 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2002289&qs=pros-and-cons#reviews) Users value the **excellent communication** facilitated by the patient portal, enhancing engagement and care transitions. [(1 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2309104&qs=pros-and-cons#reviews) Users find the **interface overwhelming and unintuitive** , particularly noting its complexity and outdated feel for new staff. [(2 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953361&qs=pros-and-cons#reviews) Users face a **steep learning curve** with Epic, finding the interface overwhelming and requiring extensive training. [(2 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556019&qs=pros-and-cons#reviews) Users find the **interface overwhelming and unintuitive** , requiring extensive training for comfort and efficiency. [(2 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1555155&qs=pros-and-cons#reviews) Users report **slow performance** during high-volume usage, leading to frustrations and occasional freezing in the system. [(2 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2025379&qs=pros-and-cons#reviews) Users find the **confusing features** of Epic frustrating, comparing the UI to outdated systems from 2007. [(1 mentions)](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556799&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Epic ##### 1. Data Security Users value the **exceptional data security** of Epic, ensuring their healthcare information remains safe and compliant. [ See 3 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953366&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you like about Epic? Comprehensive patient record management across inpatient and outpatient settings. Excellent interoperability with other systems, making care transiti ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex but secured - One of a kind product in US Healthcare" What do you like about Epic? For any company working in US would know that if your healthcare data is in EPIC it is best secured and there couldn't be possibly any better EHR in t ##### 2. Ease of Use Users highlight the **intuitive ease of use** of Epic, making it accessible for both patients and medical professionals. [ See 3 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1554969&qs=pros-and-cons#reviews) See Related User Reviews KH Kevin H. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive and Powerful EMR That Delivers Exceptional Results" What do you like about Epic? EPIC is probably the best EMR I have ever used. I worked with it for around three years and found it to be very intuitive, as well as a powerful solut ![Josiah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah B.") JB Josiah B. Small-Business (50 or fewer emp.) 3.5/5 "Epic is a great tool for managing out clients" What do you like about Epic? The ease of use. Once I learned my way around it is great how accessbile it is ##### 3. Patient Care Users highly value the **enhanced patient care** features of Epic, facilitating better communication and streamlined workflows. [ See 3 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556550&qs=pros-and-cons#reviews) See Related User Reviews KH Kevin H. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive and Powerful EMR That Delivers Exceptional Results" What do you like about Epic? EPIC is probably the best EMR I have ever used. I worked with it for around three years and found it to be very intuitive, as well as a powerful solut ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you like about Epic? Comprehensive patient record management across inpatient and outpatient settings. Excellent interoperability with other systems, making care transiti ##### 4. Easy Access Users value the **easy access** that Epic provides, facilitating improved patient care and streamlined workflows. [ See 2 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2002289&qs=pros-and-cons#reviews) See Related User Reviews ![Josiah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah B.") JB Josiah B. Small-Business (50 or fewer emp.) 3.5/5 "Epic is a great tool for managing out clients" What do you like about Epic? The ease of use. Once I learned my way around it is great how accessbile it is SC Scott C. Enterprise (\> 1000 emp.) 5.0/5 "Epic Review" What do you like about Epic? It helps Improve patient care, streamline workflows, and enhance data access. I like the easy integration with other systems through its cloud-based a ##### 5. Communication Users value the **excellent communication** facilitated by the patient portal, enhancing engagement and care transitions. [ See 1 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2309104&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you like about Epic? Comprehensive patient record management across inpatient and outpatient settings. Excellent interoperability with other systems, making care transiti ### 5 Cons or Disadvantages of Epic ##### 1. Interface Issues Users find the **interface overwhelming and unintuitive** , particularly noting its complexity and outdated feel for new staff. [ See 2 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953361&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you dislike about Epic? User interface can be overwhelming and unintuitive, especially for new staff. Requires extensive training before users feel comfortable. System perf ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex but secured - One of a kind product in US Healthcare" What do you dislike about Epic? Bad UI, gives 2007 window feels Complex interface and outdated also ##### 2. Learning Curve Users face a **steep learning curve** with Epic, finding the interface overwhelming and requiring extensive training. [ See 2 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556019&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you dislike about Epic? User interface can be overwhelming and unintuitive, especially for new staff. Requires extensive training before users feel comfortable. System perf SC Scott C. Enterprise (\> 1000 emp.) 5.0/5 "Epic Review" What do you dislike about Epic? It doesn't have historical data to come up with trends. There is a steep learning curve to build some of the reports. ##### 3. Not User-Friendly Users find the **interface overwhelming and unintuitive** , requiring extensive training for comfort and efficiency. [ See 2 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1555155&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you dislike about Epic? User interface can be overwhelming and unintuitive, especially for new staff. Requires extensive training before users feel comfortable. System perf ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex but secured - One of a kind product in US Healthcare" What do you dislike about Epic? Bad UI, gives 2007 window feels Complex interface and outdated also ##### 4. Slow Performance Users report **slow performance** during high-volume usage, leading to frustrations and occasional freezing in the system. [ See 2 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=2025379&qs=pros-and-cons#reviews) See Related User Reviews ![Dr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr A.") DA Dr A. Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive EMR system with powerful integration but steep learning curve" What do you dislike about Epic? User interface can be overwhelming and unintuitive, especially for new staff. Requires extensive training before users feel comfortable. System perf ![Josiah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah B.") JB Josiah B. Small-Business (50 or fewer emp.) 3.5/5 "Epic is a great tool for managing out clients" What do you dislike about Epic? Somtimes features like adding a file or attaching a email do not work properly. We occasionally experience slowness and freezing. ##### 5. Confusing Features Users find the **confusing features** of Epic frustrating, comparing the UI to outdated systems from 2007. [ See 1 mentions ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556799&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex but secured - One of a kind product in US Healthcare" What do you dislike about Epic? Bad UI, gives 2007 window feels Complex interface and outdated also ## Top-Rated Alternatives [ ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(260) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![Cerner](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f60ffee4888b1f35e19d83df284386e3/cerner.png "Cerner") Cerner 3.5/5(239) ](https://www.g2.com/products/cerner/reviews) [ View All Alternatives ](https://www.g2.com/products/epic/competitors/alternatives) ![Shaunna W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaunna W.") SW Shaunna W. Emergency Medical Scribe Enterprise (\> 1000 emp.) 9/8/2023 "Very user friendly" 4/5 What do you like best about Epic? I like how user friendly it is. I was previously using Cerner and the switch from Cerner to epic was quite seamless. I also like how you are able to customize the viewer/interface to your liking and what you use most. Review collected by and hosted on G2.com. What do you dislike about Epic? I dislike how sometimes the system will not let you move on without acknowledging the "hardstops" especially when you are in a hurry. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Being able to easily document and chart patient care effortlessly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Stephanie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie A.") SA Stephanie A. Intake Coordinator Enterprise (\> 1000 emp.) 6/13/2023 "This EMR has many tools to help ensure patient records are kept safe." 5/5 What do you like best about Epic? Using EPIC helped ensure that hospital/medical staff had access to see all information regarding patient and their care. If I was looking for fiscal information, I never had to do digging. Patient information was always so easy to access. Review collected by and hosted on G2.com. What do you dislike about Epic? Sometimes there were many subcategory groups. So if we had to access something specific like the patients medication list, it would be a lot of clicking until we got to the particular category. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? EPIC is organizing all information pertaining to patients and their care. It simplifies accessing records by making it very streamlined. It allows for document scanning so many times images are taken from EPIC. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 2/5/2024 "Epic" 3.5/5 What do you like best about Epic? Easy to navigate but sometimes shutdowns hang Review collected by and hosted on G2.com. What do you dislike about Epic? Hanging always, you are using suddenly frozen Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Easier to assess patients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SZ Sophia Z. Small-Business (50 or fewer emp.) 6/2/2023 "Epic is good softword" 5/5 What do you like best about Epic? We can use client's first name and last name, mailing address, phone # to search the client info, it is very good for searching the client's information, aslo the reminding memo is good for our work. Review collected by and hosted on G2.com. What do you dislike about Epic? We can't use the client's location address to find the client information, this point I don't like it, Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Epic help our agcent to set up the client home and auto information, also we can set up the client's business information, it can help our renewal department to call the client for renewal. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DJ Danielle J. Enrollment Coordinator Enterprise (\> 1000 emp.) 9/9/2022 "Epic: A Vital System for Effective Patient Healthcare Management" 4.5/5 What do you like best about Epic? Epic is a comprehensive record that is relatively easy to navigate (considering the volume of complex information it stores). The interface with other platforms (like Tableau, CipherHealth, and CarePort) is good. Also, creating customized reports to gather data or identify a specific patient population is good. Review collected by and hosted on G2.com. What do you dislike about Epic? Sometimes it is difficult to find particular features even when typing in keywords. Also, CareEverywhere pulls in outside hospital records that are hard to glean helpful information (like discharge summary or what happened during the course of the OSH stay). Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Epic is a tool that contains comprehensive patient information across the continuum of their healthcare (labs, outpatient appointments, hospitalizations, ED visits, x-rays, orders, medications, etc). It seems to continue to try and interact with other systems to pull in even more information from outside hospitals, clinics, (and even skilled nursing facilities now) which will help providers have an even better picture of their patients, i.e. provide even better care. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Fatoumata D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fatoumata D.") FD Fatoumata D. Registered Nurse Small-Business (50 or fewer emp.) 7/4/2023 "RN-BSN" 4/5 What do you like best about Epic? Easy to use, and allow me to sign progress notes at my convenient Review collected by and hosted on G2.com. What do you dislike about Epic? their multiple pages to navigate through. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Recording patients' information, rooming, progress notes, booking appointments, and managing medication administration. Also adding new patient to the system. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Enterprise (\> 1000 emp.) 4/18/2023 "Very Powerful EHR" 5/5 What do you like best about Epic? I love the variety of features and the ability to automate and pre-populate things when documenting encounters. Review collected by and hosted on G2.com. What do you dislike about Epic? With all of the features, it can take some time to learn how to be efficient with Epic. There are classes for this that can help though. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Epic is allowing me to provide high quality and efficient care. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 8/1/2019 "Epic review" 5/5 What do you like best about Epic? Care everywhere allows chart access from different hospitals Review collected by and hosted on G2.com. What do you dislike about Epic? Too many clicks to find certain information Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More 6/17/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 4/17/2023 "it works great" 5/5 What do you like best about Epic? smart phrases and customization make documentation a breeze. Review collected by and hosted on G2.com. What do you dislike about Epic? Database search and the nonsensical way things are set up are not intuitive. Perhaps have a medical professional work with an engineer for more streamlined use. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Documentation and patient record filing. Makes it easy to find most things, especially when all synched in. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 9/6/2022 "Excellent if all features are included and initial training is done well" 4/5 What do you like best about Epic? Creating lists of patients and organizing how you need them is very helpful. I also like the synopsis/summary page, which gives a quick overview of the patients. Review collected by and hosted on G2.com. What do you dislike about Epic? Changing to Epic from another EMR system is a hassle; not everything moves over correctly. The roles that people are assigned to limit their access based on the "standard" of the role, and each time you need to get access to something you don't already have, you need to request access to it. Review collected by and hosted on G2.com. What problems is Epic solving and how is that benefiting you? Epic has allowed multiple parts of a patient's care team to work simultaneously and see in real-time what visits, labs, imaging, etc., the patient has had done. Review collected by and hosted on G2.com. 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