---
title: Epic Reviews
meta_title: 'Epic Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 938 reviews by the users' company size, role or industry
  to find out how Epic works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 938
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---


# Epic Reviews
**Vendor:** Epic Systems  
**Category:** [EHR Software](https://www.g2.com/categories/ehr)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 938
## About Epic
Founded in a basement in 1979, Epic develops software to help people get well, help people stay well, and help future generations be healthier.



## Epic Pros & Cons
**What users like:**

- Users value the **exceptional data security** of Epic, ensuring their healthcare information remains safe and compliant. (3 reviews)
- Users highlight the **intuitive ease of use** of Epic, making it accessible for both patients and medical professionals. (3 reviews)
- Users highly value the **enhanced patient care** features of Epic, facilitating better communication and streamlined workflows. (3 reviews)
- Users value the **easy access** that Epic provides, facilitating improved patient care and streamlined workflows. (2 reviews)
- Users value the **excellent communication** facilitated by the patient portal, enhancing engagement and care transitions. (1 reviews)
- Comprehensive Features (1 reviews)
- Users value the **customizable dashboards and templates** of Epic, enhancing specialty needs and user efficiency. (1 reviews)
- Users value the **comprehensive document management** capabilities of Epic, enhancing organization and productivity in healthcare settings. (1 reviews)
- Users find EPIC to enhance **efficiency** , streamlining data entry and improving productivity through its intuitive design. (1 reviews)
- Innovation (1 reviews)

**What users dislike:**

- Users find the **interface overwhelming and unintuitive** , particularly noting its complexity and outdated feel for new staff. (2 reviews)
- Users face a **steep learning curve** with Epic, finding the interface overwhelming and requiring extensive training. (2 reviews)
- Users find the **interface overwhelming and unintuitive** , requiring extensive training for comfort and efficiency. (2 reviews)
- Users report **slow performance** during high-volume usage, leading to frustrations and occasional freezing in the system. (2 reviews)
- Users find the **confusing features** of Epic frustrating, comparing the UI to outdated systems from 2007. (1 reviews)
- Expensive (1 reviews)
- Users report **file management issues** with Epic, as adding files or attaching emails can malfunction or lag. (1 reviews)
- Inefficient Workflow (1 reviews)
- Insufficient Training (1 reviews)
- Lack of Customization (1 reviews)

## Epic Reviews
  ### 1. Comprehensive EMR system with powerful integration but steep learning curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr A. | Assistant Consultant NICU, Enterprise (> 1000 emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about Epic?**

Comprehensive patient record management across inpatient and outpatient settings.
Excellent interoperability with other systems, making care transitions smoother.
Strong decision-support tools that improve clinical accuracy.
Customizable dashboards and templates tailored for specialty needs.
Secure, reliable, and regulatory-compliant with frequent updates.
Patient portal (MyChart) enhances patient engagement and communication.

**What do you dislike about Epic?**

User interface can be overwhelming and unintuitive, especially for new staff.
Requires extensive training before users feel comfortable.
System performance can slow during high-volume usage.
Customization is powerful but often requires IT intervention.
Cost of licensing and maintenance is high, especially for smaller organizations.
Alerts can be excessive, leading to “alert fatigue.”

**What problems is Epic solving and how is that benefiting you?**

pic solves the problem of fragmented healthcare data by bringing clinical, administrative, and financial workflows into one system. It improves communication between care teams, reduces duplication of work, and minimizes errors. The integrated reporting and decision-support tools help with regulatory compliance and support better patient outcomes.

  ### 2. The Fastest, Most Straightforward Way to Obtain Medical Records!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mileydis A. | Health Information Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Epic?**

Working for medical records is the best and fastest resource for obtaining medical records. It’s very effective and makes the process straightforward.

**What do you dislike about Epic?**

Sometimes can't pick all records with a lot of media

**What problems is Epic solving and how is that benefiting you?**

Has the tool filter information and easy to find the information needed

  ### 3. Review uchart and epic ride

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fernando (Fendi) C. | Customer Service Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Epic?**

At my previous employer we used u chart and in my current employer we use epic ride .

**What do you dislike about Epic?**

Software is useful and resourceful and efficient .

**What problems is Epic solving and how is that benefiting you?**

I no longer use it but previously was useful for scheduling doctors appointments. also is good for scheduling transportation rid on the epic ride side

  ### 4. Intuitive and Powerful EMR That Delivers Exceptional Results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin H. | Director of Quality, Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Epic?**

EPIC is probably the best EMR I have ever used. I worked with it for around three years and found it to be very intuitive, as well as a powerful solution that is friendly to both patients and nurses.

**What do you dislike about Epic?**

I have no complaints about EPIC. I consider it to be an excellent product.

**What problems is Epic solving and how is that benefiting you?**

Documenting in the EMR can be a challenge for clinicians, but I found EPIC to be the most intuitive EMR I have ever used. Its real-time, secure messaging feature, which is HIPAA compliant, is particularly impressive and has a significant positive impact on clinicians' workflow. I believe that any medical service line could easily adopt EPIC as their EMR solution. The system is designed to be user-friendly, making it accessible and efficient for users.

  ### 5. Best software ever. This is still the best software i have used. It’s so smart

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2019

**What do you like best about Epic?**

This program is def top of the line in every way possible! 

**What do you dislike about Epic?**

A lot of classes/sims. It is very advanced so classes were necessary but ran into daily work time. 

**Recommendations to others considering Epic:**

Do it. It is very logical and super accelerated 

**What problems is Epic solving and how is that benefiting you?**

A lot of tickets are being made. 

  ### 6. EPIC SYSTEM REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** John Dave P. | Utilization Review Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2025

**What do you like best about Epic?**

Epic allows for complete documentation of a patient’s medical history, lab results, medications, procedures, and visit notes , all in one unified platform. With Epic's Care Everywhere feature, patient data can be securely exchanged with other healthcare providers who also use Epic or compatible systems, improving continuity of care.

**What do you dislike about Epic?**

New users often find Epic complex at first. Initial training is essential, and it can take time to master the workflows.

**What problems is Epic solving and how is that benefiting you?**

Problem: Paper-based or siloed digital records often led to missing information or duplicated efforts.
Epic’s Solution: Epic centralizes all patient data, from visit notes and lab results to medications and allergies, in one secure, easy-to-access system.
Benefit to Me: I can quickly access a patient’s complete history, which improves clinical decision-making and reduces errors.

  ### 7. Best EHR available,

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frank  C. | VP/CIO, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Epic?**

Comprehensive EHR and very easy to use and improves patient outcomes.

**What do you dislike about Epic?**

There is nothing about the Epic EHR that we dislike..

**What problems is Epic solving and how is that benefiting you?**

Reducing caregiver burnout and improving clinical worlflow.

  ### 8. Epic Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott C. | Process Improvement Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Epic?**

It helps Improve patient care, streamline workflows, and enhance data access. I like the easy integration with other systems through its cloud-based architecture

**What do you dislike about Epic?**

It doesn't have historical data to come up with trends. There is a steep learning curve to build some of the reports.

**What problems is Epic solving and how is that benefiting you?**

Epic can help track important revenue cycle KPIs.  Our hospital has used some of the reporting to try to decrease certain types of denials.

  ### 9. Epic Integration with Reputation Automates My Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah R. | Director of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Epic?**

As a medical clinic, we use Epic daily to manage our patients protected health information and facilitate communication between our clinical teams. In regard to the integration with Reputation, it is a time saver for me! In the past, I had to manually download a file from Epic and then upload it into my reputation management software. I was not able to be consistent with  gaining survey information and online reviews as this process didn't take place daily. Now the whole process is automated with the integration between Reputation and Epic so I don't need to check on this or even think about it happening. I can see the results in my dashboard every day. This has given us much needed patient feedback and has increased our online reviews significantly.

**What do you dislike about Epic?**

In regard to the integration between Reputation and Epic there is nothing that I dislike. Clean, simple and easy. In regard to Epic in general, often the upgrades change our clinic work flow which is frustrating for staff. The communication about these changes does not always take into account how we use the platform.

**What problems is Epic solving and how is that benefiting you?**

One example of how Epic is benefiting our group is Epic work queues. They make our the process of obtaining and tracking information for priorauthorizations simple. Our team has all the information they need in one place rather than having to touch a chart multiple times. This increases efficiency, as well as patient experience.

  ### 10. Great always reliable useful information

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Epic?**

How reliable the resources are and how many different resources that are available

**What do you dislike about Epic?**

Epic is perfect I don't have any dislikes

**What problems is Epic solving and how is that benefiting you?**

Helping bridge gaps in my community

  ### 11. Of all the EMR's I have used, EPIC is by far the best.

**Rating:** 4.5/5.0 stars

**Reviewed by:** April S. | Travel Registered Nurse, Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Epic?**

Ease of use. Information is pulled over from different catagories so It doesn't haver to be entered multiple times.

**What do you dislike about Epic?**

There are some features IK would like to see to help work flow.

**What problems is Epic solving and how is that benefiting you?**

Saves time comopared to other programs.

  ### 12. Simply put: the best EHR software out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2024

**What do you like best about Epic?**

Organization and ability to customize tabs, and most importantly steal productivity tips/smart phrases from my colleagues that allowed me to hit the ground running in my new job.

**What do you dislike about Epic?**

Sometimes there are too many options and it can become convoluted and confusing to find things I need

**What problems is Epic solving and how is that benefiting you?**

Streamlining patient care in the hospital and bridging it to outpatient services as well makes this a superior product.

  ### 13. great with intregration

**Rating:** 5.0/5.0 stars

**Reviewed by:** kateri b. | biller, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2024

**What do you like best about Epic?**

The ease of use is incredible. It is implemented easily with other programs. Great customer support. Has numerous features that are frequency of use for the system.

**What do you dislike about Epic?**

Having to learn a new system if you have never used it.

**What problems is Epic solving and how is that benefiting you?**

Being able to get care everywhere records, easily imports records from facilities, as they use epic as well.

  ### 14. Very user-friendly, so many features!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenna J. | Fiscal Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about Epic?**

So many features, for each kind of service your providing, to the medical billind side of things, it is great!! To customize it to work for your facility, to when you need help there is great customer service to help you!
 10/10 loved EPIC. I now have a new job that uses Carepaths, and it makes me miss EPIC!!

**What do you dislike about Epic?**

EPIC is difficult to learn as there are so many features and many ways to do things. They also do many updates that change things around and then it takes awhile to get the hang of things again.

**What problems is Epic solving and how is that benefiting you?**

They are constantly doing updates, which is helping things, but also causing a challenge due to having to learn how to find things again.

  ### 15. This EMR has many tools to help ensure patient records are kept safe.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie A. | Intake Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Epic?**

Using EPIC helped ensure that hospital/medical staff had access to see all information regarding patient and their care. If I was looking for fiscal information, I never had to do digging. Patient information was always so easy to access.

**What do you dislike about Epic?**

Sometimes there were many subcategory groups. So if we had to access something specific like the patients medication list, it would be a lot of clicking until we got to the particular category.

**What problems is Epic solving and how is that benefiting you?**

EPIC is organizing all information pertaining to patients and their care. It simplifies accessing records by making it very streamlined. It allows for document scanning so many times images are taken from EPIC.

  ### 16. Epic is good softword

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophia  Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Epic?**

We can use client's first name and last name, mailing address, phone # to search the client info, it is very good for searching the client's information, aslo the reminding memo is good for our work.

**What do you dislike about Epic?**

We can't use the client's location address to find the client information, this point I don't like it,

**What problems is Epic solving and how is that benefiting you?**

Epic help our agcent to set up the client home and auto information, also we can set up the client's business information, it can help our renewal department to call the client  for renewal.

  ### 17. Epic: A Vital System for Effective Patient Healthcare  Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Danielle J. | Enrollment Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2022

**What do you like best about Epic?**

Epic is a comprehensive record that is relatively easy to navigate (considering the volume of complex information it stores). The interface with other platforms (like Tableau, CipherHealth, and CarePort) is good. Also, creating customized reports to gather data or identify a specific patient population is good.

**What do you dislike about Epic?**

Sometimes it is difficult to find particular features even when typing in keywords. Also, CareEverywhere pulls in outside hospital records that are hard to glean helpful information (like discharge summary or what happened during the course of the OSH stay).

**What problems is Epic solving and how is that benefiting you?**

Epic is a tool that contains comprehensive patient information across the continuum of their healthcare (labs, outpatient appointments, hospitalizations, ED visits, x-rays, orders, medications, etc). It seems to continue to try and interact with other systems to pull in even more information from outside hospitals, clinics, (and even skilled nursing facilities now) which will help providers have an even better picture of their patients, i.e. provide even better care.

  ### 18. Very Powerful EHR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Epic?**

I love the variety of features and the ability to automate and pre-populate things when documenting encounters.

**What do you dislike about Epic?**

With all of the features, it can take some time to learn how to be efficient with Epic. There are classes for this that can help though.

**What problems is Epic solving and how is that benefiting you?**

Epic is allowing me to provide high quality and efficient care.

  ### 19. Epic review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2019

**What do you like best about Epic?**

Care everywhere allows chart access from different hospitals

**What do you dislike about Epic?**

Too many clicks to find certain information

**What problems is Epic solving and how is that benefiting you?**

None

  ### 20. it works great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2023

**What do you like best about Epic?**

smart phrases and customization make documentation a breeze.

**What do you dislike about Epic?**

Database search and the nonsensical way things are set up are not intuitive.  Perhaps have a medical professional work with an engineer for more streamlined use.

**What problems is Epic solving and how is that benefiting you?**

Documentation and patient record filing.  Makes it easy to find most things, especially when all synched in.

  ### 21. Very helpful and efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zarina  B. | Facilitator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about Epic?**

The most helpful thing about Epic is that it compiles all the information that you and the physician require in an efficient manner! I am able to easily look at past visits and create new entries smoothly.

**What do you dislike about Epic?**

The one downside with the Epic system is that sometimes if other providers do not use the Epic system, they will not be in the system, so we have to manually enter that information.

**What problems is Epic solving and how is that benefiting you?**

Epic helps us keep record of all patient information and history in one place so that it is easy and efficient to access. We don't have to struggle to keep physical copies of patient notes.

  ### 22. Lots to learn, but once you get the hang of it - a great EMR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Selina I. | Physician Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2022

**What do you like best about Epic?**

I love the ease of accessing patient charts and trending lab values. The chart review function is great and allows the user to view pictures, outside records, imaging from outside facilities, just to name a few. Filtering notes by service or specialty is a time saver. The smartphrase function for "dot phrases" is also a very helpful tool when writing notes.

**What do you dislike about Epic?**

Epic has a lot of functions, gadgets and tools - it feels overwhelming. Despite being trained multiple times by epic specialists, I still do not know how to use many of these functions. Additionally, there is not a good way to filter keywords, so you end up going through an excess of information and wasting time. It is definitely not an easy EMR to use because there are lots of details that are easy to miss and overlook.

**What problems is Epic solving and how is that benefiting you?**

For problem-solving, epic is such a valuable tool. I work in infectious disease and tracking someone's white count, fever chart, and what medications they are on (specifically antibiotics) aids in the detective work of figuring out what the diagnosis is. Additionally, comparing microbiology results from previous visits is a huge benefit.

  ### 23. Epic  Scheduling  Software is excellent for my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather  N. | Senior Administrative Assistant Department of Pediatric Newborn Medicine, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2022

**What do you like best about Epic?**

The variability of reports and data I can obtain with a couple of clicks is very easy to use.  When I need to see who was called in and how many times based on the patient flow for quarterly updates, Qgenda provides all this information concisely and in just a few clicks .

**What do you dislike about Epic?**

Sometimes I find that the Rules  presented skew the tallies in the end, but it is an easy fix by excluding this in my data pull.  Perhaps having an specific report able to generate based on the rules I wanted to  " override"

**What problems is Epic solving and how is that benefiting you?**

Scheduling has always been tough because although the staff is full-time, their schedules are particular, and the way they round on babies varies from month to month and season to season.  Most of the team have young families at home, which their schedules have to work through.

  ### 24. The best laid out EHR I have used.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Julie P. | Remote Anesthesia Coder, Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about Epic?**

There are a lot of tabs, but they take me where I need to, and I can switch back quickly.   I can find the information in need, including orders, infusions, etc.

**What do you dislike about Epic?**

There is not much I don't like. Occasionally I have problems finding info, like immunization info, but can usually find things with looking around the tabs.

**What problems is Epic solving and how is that benefiting you?**

Hopefully, they are fixing EAP codes.  Some CPT descriptions are wrong.

  ### 25. EPIC review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2019

**What do you like best about Epic?**

Easy to use layout with many options- I love how you can set up and view the OR schedule. It is color-coded based on patient status and has a ton of detailed information, such as where they are in the process (pre-op, in surgery, post-op, etc.). Easy to use and beneficial search function to look for keywords within the chart.

**What do you dislike about Epic?**

Sometimes the number of options and tabs and customization can be challenging to sort through. It is best to have an EPIC trainer go through and set it up for your needs before using it. It takes a while to get used to and then is very quick to navigate.

**Recommendations to others considering Epic:**

Very comprehensive for reviewing patient information. Some training is helpful for initial setup and navigation. The ability to customize the layout is useful, allowing one to see imaging, notes, media/pictures, etc., with the click of a tab. I like how you can see different results from different tabs/areas. If you want to see labs, you can select labs. However, this can also be accessed from the results review, which gives you a different look at performed labs, dates, and results.

**What problems is Epic solving and how is that benefiting you?**

Epic allows me to get a thorough examination of a patient's chart and organize my homepage with the most critical information I need access to. This, in turn, allows me to spend less time looking for what I need.

  ### 26. Best EMR I've worked with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nate B. | Physician Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about Epic?**

Care everywhere, quick chart completion, interface is very customizable. There is more than one way to do everything  which at times is a downside but often an advantage. Many parts are customizable and you can show/hide many different options. I like that you can take away what you don't use. Epic will generate info you likely won't need however is usefull when you acutally need it. You are able to pull up results review without having to enter the patient chart, but expanding this to be able to enter more information on the side screen would improve the ability to complete an entire chart without having to go through the loading time of opening a chart and also allow you to keep an eye on the list or tracker without having to click back into it.

**What do you dislike about Epic?**

Slow to load charts and leave charts, especially since you can only have a certain number of charts open at a time. Can have lots of clicks to perform simple tasks which can be quite annoying. There is also a lot of variation between how different users interact with Epic which makes it hard to identify where something should be on someone else's screen. At times there is too much information and despite having a large screen at my workspace it seems like I need a bigger one due to having to resize windows.

**What problems is Epic solving and how is that benefiting you?**

Quick patient charting and seamless results integration lead to seeing more patients in a given shift. At times there is too much information and despite having a large screen at my workspace it seems like I need a bigger one due to having to resize windows.

  ### 27. Efficient and User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2018

**What do you like best about Epic?**

I enjoy the ease of use with Epic as opposed to the Soarian system our hospital used to utilize. It’s much more user friendly, the formatting isn’t intimidating and anyone with a basic knowledge of computer software can manage to use the system effectively. 

**What do you dislike about Epic?**

I can honestly say there is nothing about this program that I can think of that I dislike. It’s made a huge difference in how we treat our patients. 

**Recommendations to others considering Epic:**

There is training that you will need in order to effectively use the system and to integrate correctly from whatever system you are currently using now but it is definitely worth the cost and the tutoring time that it takes.

**What problems is Epic solving and how is that benefiting you?**

With epic we are solving the issues of real-time communication with charts and doctors orders that are needed to efficiently treat patients. The benefits are definitely that our patient care numbers in Press Ganey are higher as a result of faster service to those we care for. 

  ### 28. A healthcare platform for everyone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Epic?**

Every user can customize which pages and tools are present on their toolbar. This allows for much greater ease of use.

**What do you dislike about Epic?**

Certain actions require a lot more clicking than other healthcare platforms I've used. This does add a measure of security because it's a lot harder to do something accidentally but it can also slow you down significantly when you're busy.

Also, the blood bank department had to make use of a secondary software because Epic was not equipped to handle all of their needs.

**What problems is Epic solving and how is that benefiting you?**

Being able to implement one software program across all departments of the hospital is extremely beneficial. As a laboratory employee, I have access to view the patient's chart for the purpose of being able to corroborate certain test results with their condition or medications they're receiving without having to call the nurse. This has greatly improved the workload for both parties.

  ### 29. Very user friendly interface.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about Epic?**

Very easy to look up patient charts without any difficulty compared to other health softwares. I like how each patient has clear specific subsections like follow-up and medications so that you cannot miss those.

**What do you dislike about Epic?**

I am not sure if this is the cause of Epic or the wifi connection but clicking a particular section on the patient has a slight delay. Sometimes it would stop responding and inevitably crash. It also prevents you from opening multiple patient charts at the same time.

**What problems is Epic solving and how is that benefiting you?**

I am transcribing patient notes into the system through the use of EMR. The benefits include sharing health records (HIPAA compliant) with other health systems to help tackle the patient's disease and provide efficient care. Using EPIC ensures that the patient does not have any missing important health information when seeing other doctors from different subspecialties.

  ### 30. End User Engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Epic?**

The ease of usage and the logical flow of the information as it pertains to every aspect of the patient or the physicion(s) involved with the record keeping.

**What do you dislike about Epic?**

Sometimes you would like to review information associated with particular profiles and you can't unless you have the right access to the historical data. Slight frustration, but not serious.

**Recommendations to others considering Epic:**

This system is the full package. You want to be at the forefront of the technology in this space so I would highly recommend that you strongly consider this product in order to scale your business going forward and not have to worry about this record management space. It pays for itself in time gained, and accuracy as it also is aligned with the required standards of the industry.

**What problems is Epic solving and how is that benefiting you?**

The ability to have all the historical data associated with the care of an individual at your fingertips is fanominal. You can schedule appointments, cancel appointments, correspond with your providers and view all pertainent lab data, test, etc. at an instant. Having this information integrated into one location saves so much time.

  ### 31. Epic is a competent and capable EMR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2021

**What do you like best about Epic?**

Easy to maneuver and provides extended information pertinent to a patient

**What do you dislike about Epic?**

It could be more intuitive and integrate with email

**Recommendations to others considering Epic:**

User ease and accessibility could improve. Integration with other platforms is slow-moving and tedious at times, so it is essential to know what you would like to do and clear strategies. Epic has many special functions, but they are often difficult to find.

**What problems is Epic solving and how is that benefiting you?**

We manage our patient population and document encounters and medical history for them.

  ### 32. Very beneficial to providing patient care

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah L. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about Epic?**

I appreciate the fact that I can look up patient information from previous visits in addition to looking up future ideas about how we will care for the patient. In addition, I can do all my charting in one place with the quick tabs. I can also customize how I want my screen to pop up every day. 

**What do you dislike about Epic?**

I can't delete certain features that I will never use. This takes up space. But, at least I know these features are always there. 

**Recommendations to others considering Epic:**

much better than other EMRs!

**What problems is Epic solving and how is that benefiting you?**

Easier to have patient-centered care when I can chart in the same room as them. Epic allows for fast and efficient charting. 

  ### 33. Very patient and physician friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sapir T. | T, Enterprise (> 1000 emp.)

**Reviewed Date:** December 30, 2021

**What do you like best about Epic?**

Very user friendly. Makes the whole experience much easier. Can save .phrases and make everything a breeze when it comes to patient care. Competitions can't compete

**What do you dislike about Epic?**

I dislike that notifications sometimes are hidden and it's hard to find certain messages when wanting to respond to colleagues or patients. Maybe making a mailbox that is accessible.

**What problems is Epic solving and how is that benefiting you?**

Patient care is much more efficient and streamlined. I am an employee but my hospital benefits. Yes I am more productive yes the business performance has increased

  ### 34. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about Epic?**

I love smart phrases. These make charting so easy and my time is not wasted re-typing the same content!

**What do you dislike about Epic?**

There are so many features to learn to use that sometimes during updates if difficult to make time to teach myself the right tools to continue being efficient with a busy caseload!

**What problems is Epic solving and how is that benefiting you?**

I am working on a way to better track timing of treatment plan signatures & discharges. I love the "wrench" concept that allows me to change my screen to use the most relevant tools.

  ### 35. Very convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2018

**What do you like best about Epic?**

Epic is very fast, reliable, and always easy to use. Everything is straight forward. The in basket makes tasks easier to see for everyone in your pool. I like the intake portion best.

**What do you dislike about Epic?**

Sometimes epic will randomly go down for a few hours. Also, some tasks can be found in multiple areas and it could be confusing on where to find things. Messages to providers can be difficult to send and see when they reply

**What problems is Epic solving and how is that benefiting you?**

I would say the benefits are the details used in epic. I learned to document as much as possible everywhere in the chart to make it accessible for providers and staff. I think our communication has improved office wide

  ### 36. Epic, easy to use.  Quick to learn.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Epic?**

It's user friendly.  Simple to use.  I'm a beginner in a new role and it has been easy to catch on to.  I use the reporting and billing functions a lot.  As well as chart review.

**What do you dislike about Epic?**

So far, nothing.  I do get times out quite often.

**What problems is Epic solving and how is that benefiting you?**

I use epic for research billing and charges.  To ensure things are properly charged to the correct clinical trial.  That duplicate labs weren't ordered.

  ### 37. Great EMR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohamad  C. | D, Enterprise (> 1000 emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about Epic?**

Order sets, templates, smartphrases and order panels

**What do you dislike about Epic?**

Best practices alerts are an over do; an alert will pop up for illogical reasons

**Recommendations to others considering Epic:**

Do the training before starting using it

**What problems is Epic solving and how is that benefiting you?**

Patient care is a lot easier, rounding and checking patients' records

  ### 38. Epic is User Friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about Epic?**

What I like best about Epic is that it is user-friendly because Epic is role-specific. When a nurse logs into Epic she will see her workflow exclusively, which makes documentation simpler and workflow specific.

**What do you dislike about Epic?**

One of the downsides of Epic is that if an end-user uses EPIC at various facilities, their personalized notes, orders, etc. can't be integrated and or shared. It's time consuming for end-users to have to set up personalization for each facility where they work manually.

**What problems is Epic solving and how is that benefiting you?**

Epic is great because it paints the true picture of a patient's health record. Thiscan be lifesaving information.

  ### 39. Nurse using Epic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Epic?**

Epic is pretty user friendly. I like that you can wrench in flow sheets and frequently used columns and make it completely customizable to your needs.

**What do you dislike about Epic?**

It can initially be a little intimidating because there are SO many things to click on, but after you get the hang of it it's pretty easy to use.

**What problems is Epic solving and how is that benefiting you?**

I don't really solve problems with epic, I'm a nurse so we use epic for our patient charts

  ### 40. Epic Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Erica D.

**Reviewed Date:** March 04, 2021

  ### 41. The best option for electronic health record software!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about Epic?**

This electronic medical record program is extremely customizable. The best thing is that Epic is linked across multiple health care systems, regardless of geography. When a patient from out-of-town has no details about their medical history, recent surgery, medications and allergies, Epic has you covered. Also, the mobile app is great for checking results on the go or when you are out of the hospital/office.

**What do you dislike about Epic?**

There is a pretty steep learning curve with Epic and mastery requires working with Epic for a while before you learn all of the in's and out's. There are a lot of error messages and sometimes irrelevant alerts fire randomly.

**What problems is Epic solving and how is that benefiting you?**

As mentioned previously, the app is wonderful and Epic is widely used by hospitals and outpatient practices alike. We truly need a comprehensive electronic medical record that is available wherever a patient goes and Epic is an excellent resource for this.

  ### 42. The most customizable EHR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2021

**What do you like best about Epic?**

The versatility and adaptability of the platform to be customized to each hostipal/heathcare system needs

**What do you dislike about Epic?**

The slow process it takes to build order sets and apply the functionality

**Recommendations to others considering Epic:**

Must have a team of programmers to learn how to write code to update epic and make it functional for your hospital system.

**What problems is Epic solving and how is that benefiting you?**

One-stop shop for each patient's complete electronic health record that greatly decreases error

  ### 43. Best EMR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about Epic?**

I love the user interface and usability with EPIC. Everything you need is on one page with Epic, and anything that you need to find can easily be searched for using the search feature.

**What do you dislike about Epic?**

To be honest, not much. There are frustrating things like "Epic downtime", but I also recognize that every software is going to need updates.

**Recommendations to others considering Epic:**

Spend time practicing and getting familiar with everything that Epic can do. It is the most functional when you explore the different features.

**What problems is Epic solving and how is that benefiting you?**

We currently do not have many problems with Epic.

  ### 44. We were already rolling this out this process through every one of our locations.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jamie W. | Vice President, Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2021

**What do you like best about Epic?**

It's so easy to use that I'm completely in love with it! There's no doubt that it looks like such a paper directory; and I especially like all the side tabs. I have a perfect track record of pathology findings in my files; if I'm ever in a situation where I need to search for a biopsy results, it is also very convenient for me to find. I like that the fact that Epic is Mac and PC compatible. As it's been the trend for most people to work towards home, it's easier to interact with Epic nowadays.

**What do you dislike about Epic?**

I don't like the fact which I can only view four medical records at a moment. It will probably be at least five, but I think six or seven. After you open the first four patient pages, the system says you must close the pages first before opening the graph. Also, in the Epic forum, opening and closing pages is extremely slow. It looks like it's creeping.

**What problems is Epic solving and how is that benefiting you?**

The type of issues I'm dealing with while using Epic is that it's too simple to be using. Often, computer-specific applications don't carry through well to use from home, but the fact that it's so easy to use makes up for it! It is indeed a big advantage.

  ### 45. Epic is the best system I’ve ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** December 29, 2021

**What do you like best about Epic?**

The ease of use, detailed information, and different applications all within epic

**What do you dislike about Epic?**

There is not anything I dislike about epic

**What problems is Epic solving and how is that benefiting you?**

We recently acquired a business that was on a very old, not easy to audit system. Getting them on epic is going to be our first goal.

  ### 46. The biggest health record program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarah H. | Senior Meetings Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2021

**What do you like best about Epic?**

Surely Epic allows you to set up your radar altimeter, history, and screenshot. Between one course, the users can display all health, cognitive and financial information. You would have the experience of someone working in it, be it a doctor, therapist and other support providers. It could motivate a patient to manage treatment. For your accounting firm, you are entitled to set models perfectly. It takes less effort to change the instruction more frequently.

**What do you dislike about Epic?**

I don't like that, I can only access 4 health information at one time, I would like instructors to encourage me to open even more on the computer. I would say at least 5, but maybe 6 would be a good number. This is frustrating when you ask us to delete them when introducing a small tab after they select 4 patient files. It takes also time to build / remove posts and within Epic framework, I'd like to see this done more quickly.

**Recommendations to others considering Epic:**

Quite comprehensive for checking patient records. Any initial registration and air traffic control training is useful. It is also helpful to adjust the gui. I really like fact they see various tabs/areas data. And the labs are shown, and you can then pick labs. However, this can also be done through the study of the findings which provides a closer look at the finished studies, dates and effects.

**What problems is Epic solving and how is that benefiting you?**

Epic conducts rapid monitoring of medication order with encouraging alerts and all specifics (often also) are continuously shown. Epic also allows me to track to answer calls to the fellow patients waiting for them. We would have a new messenger feature recently that improves compatibility with many other vendors

  ### 47. Great EHR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Epic?**

Very customizable, it can be specifically tailored to each customers needs

**What do you dislike about Epic?**

The training we received was not updated to the version we use

**Recommendations to others considering Epic:**

Try to obtain in depth training

**What problems is Epic solving and how is that benefiting you?**

We now use one EHR compared to several separate solutions.

  ### 48. Great EHR system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Epic?**

I like best how easy the software program is to use. Also, the ability to create your own templates to make for faster charting by medical providers.

**What do you dislike about Epic?**

I dislike the training program required prior to first use in the office. It would be more beneficial to have a trainer in the office during real time to hell better acclimate myself to the system.

**Recommendations to others considering Epic:**

I recommend spending some time working with the system to create your own templates for easier use.

**What problems is Epic solving and how is that benefiting you?**

I'm solving the time it takes to hand write notes in clinic so now I'm able to see more patients.

  ### 49. The largest system of health records

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yaswini M. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 19, 2021

**What do you like best about Epic?**

I like how user-friendly Epic is! It looks like a paper directory and on the page I like most of the header possibilities. It is very convenient to do this if I have to seek a biopsy results. I like Epic too... it's friendly to MAC or PC. Since the majority of people initiated working in an office, I realized which Epic is really sociable from household.

**What do you dislike about Epic?**

I don't even like something which, because there's a more room to be opened on the page, I could only activate four patient charts at once. At least 5, I'd say, but 6 would probably be a good lot. This is frustrating because you'll have to shut down 4 patient pages before introducing a small chart when opening. Also, it takes awhile to access chapters on the Epic channel, and I wish this could go a bit quicker.

**Recommendations to others considering Epic:**

I'd suggest Epic for EMR rather than Powerchart, but stay in touch that only four patient charts may be opened at a moment. And it works brilliantly apart from this!

**What problems is Epic solving and how is that benefiting you?**

The problems with Epic which I solve are so convenient from parent's house to use. Sometimes applications that you mostly use on a working PC don't exchange very well parent's house, and yet Epic has become so user friendly! It's a big advantage.

  ### 50. In the health insurance industry Epic is an important addition

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deepthi A. | Assistant Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 05, 2021

**What do you like best about Epic?**

Epic definitely helps you to set your digital map, history and screenshot. All medical, psychological and economic information can be accessed between a single curriculum. You would have the inferences of anyone in it, be it a clinician, therapist or other provider. It could motivate a patient to coordinate care. You do have power to establish templates for your accounting company preferably. It requires less time to change the instructions more time.

**What do you dislike about Epic?**

I really don't like that, I could only have access to four health information at quite a percentage, I would like teachers to open ever more capabilities mostly on camera. I would say, at least 5, but perhaps 6 would be a considerable bit. That's also annoying, because you ask that 4 patient sheets be removed before opening a further tab after you have opened. It takes time to create/close pages and within Epic platform, too, that I want this to go much more quickly.

**Recommendations to others considering Epic:**

Very comprehensive for checking patient information. Some initial enrollment and control training is useful. It is often helpful that the interface can be changed. I like with the time you look at various results in various apps / sectors. Then you'll see the labs, and then you can choose the labs. This could also be achieved with the results of the analysis, however, which provides a better overview of the experimentation, dates and results done.

**What problems is Epic solving and how is that benefiting you?**

Epic conducts fast pharmaceutical order control with supportive advertisements and simultaneously shows every detail you need (almost always). Epic also allows me to monitor patient problems and leave my colleagues with messages. We previously had a further messenger feature that helps increase interoperability with other services.


## Epic Discussions
  - [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) - 2 comments, 1 upvote
  - [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) - 2 comments, 1 upvote
  - [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) - 1 comment
  - [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) - 2 comments
  - [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) - 1 comment

- [View Epic pricing details and edition comparison](https://www.g2.com/products/epic/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A47%3A52+-0500&secure%5Bsession_id%5D=5f82d059-2ba9-463e-856d-9ad5acbfbaa4&secure%5Btoken%5D=1ea2ac74146e0bc2710dde01ea49e642c7fb2a8a01b37f12f7dfcefe4dd2d955&format=llm_user)
## Epic Integrations
  - [SailPoint](https://www.g2.com/products/sailpoint/reviews)

## Epic Features
**Clinical Workflow Management**
- Multiple Medical Provider Access
- Ancillary Care Provider Access
- Meaningful Use Reporting
- Clinical Documentation
- Mobile Access
- Historical Reporting
- For Primary Care
- For Urgent Care
- Clinical Care

**Operations Management**
- Administrative Processes
- Back Office Processes
- Workflow Coordination
- Practice Specialty Support

**Decision Analysis**
- Discussion Archive
- Roadmapping
- Artificial Intelligence
- Decision Tracking

**Clinical Care - Long Term Post Acute Care**
- Care Plan Management
- Rehab Progress Tracking
- Care & Discharge Planning
- Point‑of‑Care Documentation
- Transaction Management
- Client Management
- Communication Management
- User Management
- Reimbursement Management
- Rehabilitation Management
- Assessment Management
- Appointment Management
- Calendar Management
- Claims Management
- Employee Management
- Home Health Care Management
- CNA Tracking
- Nursing Forms Tracking
- Geriatric Care
- Clinical Care
- Activity Planning
- For Long Term Care
- Patient Records Management
- Incident Management
- Document Management
- Spend Management
- Compliance Management

**Patient Communication & Engagement**
- Personalized Patient Outreach
- Intelligent Chatbots & Virtual Assistants
- Two-Way Patient Messaging
- AI-Powered Appointment Reminders

**Patient Health Information Management**
- ePHI Storage
- Interoperability
- Patient Workflow Management
- Telemedicine Integration
- Claims Management
- Documentation Management
- Revenue Management
- Patient Records Management
- Document Management
- Invoice Management
- Medication Management
- Task Management
- Care Plan Management
- Calendar Management
- Communication Management
- Prescription Management
- Inventory Management
- Forms Management
- Image Management
- Practice Management
- Intake Management
- Appointment Management
- Lab Order Management
- Configurable Workflow
- Formulary Management
- EMR/EHR
- Clinic Interoperability
- Compliance Management
- Records Management
- Template Management
- Registration Management
- Referral Management
- Case Management
- For Pain Management
- Escalation Management
- Queue Management
- In-Patient Management

**Added Efficiencies**
- EMR/EHR
- Compliance
- Medical Billing
- Patient Information Management
- Medical Billing
- Third-Party Integrations
- Data Integration
- Tax Management
- Expense Management
- Claims Management
- Fixed Asset Management
- Materials Management
- Cash Management
- Workflow Management
- Subscription Management
- Invoice Management
- Audit Management
- Availability Management
- Employee Management
- Insurance Management
- Practice Management
- Care Plan Management
- Appointment Management
- Compliance Management
- Records Management
- Document Management
- Calendar Management
- Assessment Management
- Template Management
- Patient Records Management
- Inventory Management
- Communication Management
- EMR/EHR
- Forms Management
- Contact Management
- Accounting Integration
- Out-Patient Management
- Payroll Management
- Physician Management
- Registration Management
- Task Management
- Policy Management
- Revenue Management
- In-Patient Management
- Lab Information Management
- Bed Management
- Patient Flow Management
- Vaccine Management
- Financial Management
- Telemedicine Integration

**Integration**
- Data
- Applications

**Financial / Revenue Cycle - Long Term Post Acute Care**
- Claim Submission & Scrubbing

**Scheduling & Access Optimization**
- Self-Service Appointment Scheduling
- Digital Intake & Pre-Visit Forms
- AI-Based Scheduling Optimization
- Waitlist & Cancellation Management

**Additional Functionality**
- Compliance Tracking
- Self Service Portal
- Document Storage
- Activity Tracking
- Charting
- Reporting & Statistics
- API
- HIPAA Compliant
- Activity Dashboard
- Appointment Scheduling
- Customizable Reports
- Real-Time Updates
- E-Prescribing
- Scheduling
- Pharmacy
- Generative AI
- AI Copilot
- Real-Time Data
- Data Import/Export
- Client Portal
- Real-Time Reporting
- Automated Scheduling
- Multi-Location
- Alerts/Notifications
- Order Entry
- Access Controls/Permissions
- Customizable Templates
- Reminders
- Project Accounting
- Medical Coding
- Payment Processing
- Payment Reconciliation
- Approval Process Control
- Revenue Recognition
- Resource Allocation & Planning
- General Ledger
- Mobile Access
- Purchasing & Receiving
- For Medical Purposes
- Secure Data Storage
- Financial Reporting
- Accounts Payable
- Accounts Receivable
- Budgeting/Forecasting
- Financial Analysis
- Electronic Payments
- Patient Scheduling
- Live Chat
- Patient Engagement
- Physician Scheduling
- Multi-Physician
- Patient Portal
- Telemedicine
- Insurance Eligibility Verification
- Claims Scrubbing
- Patient Intake
- Clinic Interoperability
- SOAP notes
- Billing & Invoicing
- Task Scheduling
- Chat/Messaging
- Goal Setting/Tracking
- For Occupational Therapists
- Progress Tracking
- Progress Reports
- Mobile Alerts
- Customizable Forms
- Drag & Drop
- Waiting Time Tracking
- Document Templates
- Patient Monitoring
- Customer Database
- Real-Time Notifications
- Monitoring
- Patient Location Tracking
- SMS Messaging
- Contact Database
- Surveys & Feedback
- Real-Time Monitoring
- Clinical Notes
- Credit Card Processing
- Growth Charts
- Scheduled/Automated Reports
- Immunization & Allergy Tracking
- Medical History Records
- Treatment Planning
- Coding Assistance
- Email Reminders
- Availability Indicator
- For Podiatrists
- Online Intake Forms
- Customizable Fields
- Imaging and X-rays
- Calendar Sync
- Customizable Branding
- Facility Scheduling
- Referral Tracking
- For Speech Therapists
- Historical Reporting

**Management**
- Catalog
- Collaboration

**Agentic AI - EHR**
- Autonomous Task Execution

**Analytics & Quality / Compliance - Long Term Post Acute Care**
- Quality Measures & Outcomes Tracking
- Predictive Risk Stratification

**Care Coordination & Automation**
- Risk Stratification & Patient Prioritization
- Automated Care Pathway Guidance
- Referral Management

**Additional Functionality**
- Quality Assurance
- For Anesthesiologists
- Data Collection
- AI Copilot
- Preoperative Modules
- Generative AI
- ICD-10 Compliance
- Intraoperative Charting
- EHR/EMR Integration
- Templates
- Patient Communications
- Reporting & Statistics
- Compliance Tracking
- Customizable Templates
- Customizable Forms
- Multi-Location
- Voice Recognition
- API
- Activity Dashboard
- E-Prescribing
- Billing & Invoicing
- ONC-ATCB Certified
- Referral Tracking
- Claims Scrubbing
- Electronic Payments
- Insurance Eligibility Verification
- Coding Assistance
- Meaningful Use Certified
- Live Chat
- HIPAA Compliant
- Treatment Planning
- Charting
- Patient Portal
- For Cardiologists
- Reminders
- Customizable Reports
- Appointment Scheduling
- Third-Party Integrations
- Monitoring Device Integration
- Patient Intake
- Decision Support
- Progress Notes
- For Dermatologists
- Data Import/Export
- Lab Integration
- Telemedicine
- Medical Billing
- Reporting/Analytics
- Audit Trail
- Medication Database
- Clinical Notes
- Handwriting Recognition
- Imaging and X-rays
- File Sharing
- Patient Scheduling
- Immunization & Allergy Tracking
- Order Entry
- Outcome Assessment Tools
- Alerts/Notifications
- Initial Assessments
- Family History Tracking
- Annotations
- Diagnostic Reports
- Growth Charts
- Customizable Tests
- Patient Engagement
- EDI
- For Family Medicine
- Medication History
- For Substance Abuse Therapy
- For Mental/Behavioral Health
- Confirmations/Reminders
- Medication Alerts/Warnings
- Mobile App
- Therapy Notes
- Electronic Signature
- For Group Therapy
- For Neurologists
- Speech Recognition
- Hardware Integration
- For Obstetrics & Gynecology
- Diagnostic Imaging
- Patient Education
- Patient Questionnaires
- Patient Monitoring
- Task Scheduling
- For Ophthalmologists
- SOAP notes
- 3D Imaging
- For Orthopedics
- PACS Integration
- Electronic Prior Authorization
- Analytics
- Vitals Tracking
- For Podiatrists
- Medical History Records
- Automatic Transcription
- Case Notes
- Self Service Portal
- Access Controls/Permissions
- Third-Party Integration
- Scheduling
- For Psychiatrists
- Self Check-In/Check-Out
- Urgent Care Templates
- Digital Signature
- Lab Results
- Payment Processing
- Data Security
- Drug Reference Database
- Accounting
- For Urologists
- Collaboration Tools
- Web-based Deployment

**Analytics**
- Impact analysis
- Simulation
- Risk Factors

**Operations & Workforce - Long Term Post Acute Care**
- Scheduling & Staffing Optimization
- Task & Workflow Management

**Operational Intelligence & Integration**
- Predictive No-Show Analytics
- EHR & Practice Management Integration
- Operational Performance Dashboards

**Additional Functionality**
- API
- For Nursing Homes
- Self Service Portal
- Customizable Forms
- Generative AI
- Point of Care System
- Billing & Invoicing
- Customizable Reports
- Activity Dashboard
- Access Controls/Permissions
- HIPAA Compliant
- AI Copilot
- Charting
- MDS Review
- EMR/EHR
- Third-Party Integrations
- Scheduling
- Alerts/Escalation
- For Home Care Providers
- Reminders
- Reporting & Statistics

**Agentic AI - Clinical Decision Support**
- Autonomous Task Execution

## Top Epic Alternatives
  - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)
  - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews)
  - [Cerner](https://www.g2.com/products/cerner/reviews) - 3.5/5.0 (224 reviews)

