Ephesoft Reviews & Product Details

Ephesoft Overview

What is Ephesoft?

Ephesoft provides intelligent document processing solutions with industry-leading technology to help enterprises maximize their productivity. Using AI and patented machine learning technology, Ephesoft’s platform captures data from documents, enriches it with context and amplifies the power of that data, adding intelligence to accelerate any business process and drive successful digital transformation. Once the data is unlocked, Ephesoft classifies it and easily export the data into any ERP, Content Services, RPA, Workflow or other repository. Customers who have a high volume of valuable documents like invoices, records, contracts, mail, claims or loans, can benefit by accelerating and streamlining processes, eliminating manual data entry and boosting productivity. It’s time to automate your processes and get work done faster.

Ephesoft Details
Website
Languages Supported
German, English, French, Italian, Dutch, Spanish, Thai, Chinese (Simplified)
Product Description

Ephesoft document capture solutions help businesses run more efficiently and respond to changes in a cost effective manner by automatically classifying, separating, sorting and extracting data from documents in paper, fax and electronic formats.

How do you position yourself against your competitors?

Ephesoft helps organizations maximize productivity with our leading intelligent document processing solutions and exceptional customer experience. Ephesoft introduced the industry’s first cloud-based and Capture-as-a-Service (CaaS) platform, making it simple for any sized organization to increase efficiency, boost productivity and streamline business processes.

While legacy document capture companies rely on costly client server architecture with no provision for alternatives, Ephesoft uses open source, flexible architecture with fast, easy implementations on both Windows and Linux operating systems. This flexibility helps to improve scalability, speed and accuracy, giving companies a competitive advantage by providing improved service, lower costs and deeper insights into customers and trends.


Seller Details
Seller
Ephesoft
Company Website
Year Founded
2010
HQ Location
Irvine, CA
Twitter
@Ephesoft
2,516 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Ephesoft Transact has a great balance of simple and advanced ways to Automate the processing of digital and scanned documents.

The company is innovative and regularly updates their products. They have great support and a great set of support partners like Zia Consulting.

Some of the tools are available out of the box, like Machine Learning, Key/value extraction and document classification learning on a very small amount of templates. For more advanced users or processes scripts and modules can be developed to further expand Transact's features. Scripts and modules are written in java, the scripts are compiled on the fly and can be edited through the UI if needed.

The machine learning allows our operators to easily help train documents for classification and extraction. During the 2020 Covid-19 pandemic, were were well positioned to adjust to remote working, and still assist other internal departments transition their processes to be remote friendly. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes there are web UI inconsistency's, but the product is constantly improving. The Installer could use some help, but I've seen way worse! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have helped tons of internal departments move to a paperless process. Not just "paperless", but transforming the process in which documents "flow"

Previously our department was titled "Document Scanning" because of Ephesoft, we were able to transition in function and title to "Document Solutions". Our work has transitioned from mainly scanning paper to business process evaluation of formerly paper processes. Review collected by and hosted on G2.com.

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Technical Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

What really impressed me about the product is it's no-nonsense packaging or licensing.

All modules / features of the product are available as part of the basic license itself and there's no hidden surprises which Ephesoft / partner will bring your way once you have made the initial investment.

Secondly since its a subscription based model, the customer has the liberty of starting small and then scaling the license up based on requirements / product success which makes the buying decision so much more faster.

The ease with which a 3rd party integration can be accomplished really makes the implementation so much more peaceful. There's no nightmares when it comes to getting the product to fit into your current software infra. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really, the product is growing and really looking forward to upcoming releases Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When compared to other products available in the market we felt the ease of setting up Ephesoft Transact and the fact that they don't promise the moon and are straight forward in telling you what can be done and what's not currently possible with the tool yet can be accomplished by integrating with other tools makes them stand out. Ephesoft Transact is a Smart Capture tool and it does what's expected of it and more wonderfully Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Accounts Payable

Sales Order Processing

Extracting Data from Legal Agreements / Contracts Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Ephesoft is a great Capture software that provides a deep list of functionality; Simplicity is key value. The detailed configuration ability provides a many ways to approach various Document Capture solutions.

The different classification and extraction functions provide an extended list of configurations that really help in providing a complete and comprehensive solution Review collected by and hosted on G2.com.

What do you dislike?

There isn't much really, Maybe an interface lift would be helpful also more guides will help. Other than the interface I believe adding a configuration assessment tool might be helpful while building solutions, in other words, incorporate best practices in the software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I will without a doubt recommend Ephesoft for other organizations and I would encourage them to look at the unique workflow features within Ephesoft and the details behind each step in the workflow Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mailroom Automation and Payment Processing

While not in production yet, I think that the solution will accelerate the process by at least 75% and provide a wealth of data for analytics and reporting purposes. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

* Customer support is best and effective.

* Easy to understand easy to configure

* Comparatively better accuracy in terms of data.

* One can go live with this solution in less than a month.

* Machine learning is one of the key features.

* Affordable product and professional services charges Review collected by and hosted on G2.com.

What do you dislike?

* should bring in inhouse RPA bot to help with basic automation

* There isnt much to mention about a great product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take a trail and evaluate the product to experience the advanced Machine learning enabled data capture solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Within 2 months our customers were able to go live with large volume.

Customer is really happy with the ease process and data accuracy Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ephesoft is easy to learn and understand. As it is a completely web-based user interface, Ephesoft is also easily accessible and configurable. The functionality of the various modules and the support for multiple OCR engines is a huge advantage as well. Review collected by and hosted on G2.com.

What do you dislike?

The UI could be updated to look a little more modern but this is more of a nitpick rather than an actual complaint. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ephesoft is good for extracting data in volume. Might not be as conducive for use cases involving a few documents per year. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In our organization, we use Ephesoft to extract data from Invoices as well as data from Financial Statements such as P&L's and Balance Sheets. Ephesoft has allowed us to integrate our data extraction, data entry, and data validation steps into a single system so that there is seamless integration with our data transformation workflows downstream. Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The speed of how documents get processed, and the excellent support from their Sales and Support Team. A lot of time is being trimmed when compared to the manual process of getting data from the PDFs. Review collected by and hosted on G2.com.

What do you dislike?

Certain things such as building the configuration from scratch takes a while to get used to. However, Ephesoft offers a lot of tips and are always willing to help and guide us along the way. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ephesoft provides intelligent document processing solutions help companies improve their efficiency and maximize their productivity. It is able to handle high-volumes of documents, and a lot of their features such as the auto-classification makes document processing a seamless experience for the end user. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The time taken to manually classify, manipulate and extract data from a variety of invoices. Benefits include the speed and efficiency once everything is in place. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ephesoft is very useful and helpful in data extraction. It provides most of the accurate data ad less use manual intervention. Ephesoft is not complicated, easy to learn and and it have wide information to learn. It has the customization benefit so that user can add additional things in the project. Review collected by and hosted on G2.com.

What do you dislike?

In my prospective, I did not find any negative point for Ephesoft as i have worked on this transact for 2 years. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have resolved so many problem in Ephesoft.

In my point of view the main benefit is customization option. Review collected by and hosted on G2.com.

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CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The option of deployment - Cloud or on Premise - while maintaining the same level of functionality. Review collected by and hosted on G2.com.

What do you dislike?

Ephesoft architecture allows for a great deal of flexibility when designing capture solutions. This breadth of options can sometimes create their own problems of choice. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When looking at all products in the capture market, it is worth considering all elements of what makes a successful capture solution. Deployment methodology, development flexibility and operational robustness are all areas where Ephesoft excels. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving customers problems around document capture and business process automation. Ephesoft enables us to help customers automate and standardise formerly manual process, thus allowing our customers to do more, facilitating scaling while making processes more robust. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The customization. Being able to customize Ephesoft the way we need it to work. Review collected by and hosted on G2.com.

What do you dislike?

UI speed is sometimes an issue when dealing with large batch classes. Also, BI's that error out could be re-attempted automatically. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Data Capture purely. The benefits have been in the flexibility of the development looking for ways to improve the product. That has been a game-changer. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The use of OCR (Optical Character Recognition) so that we don't have to have "forms" processing. Review collected by and hosted on G2.com.

What do you dislike?

There are times that the system doesn't pick up the correct information and doesn't "learn" from certain invoices so the errors are consistent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ephesoft works seamlessly with our Tungsten piece of the process and utilizing that information to process Accounts Payable transactions with our ERP System (JD Edwards). We are completely satisfied with the product and the results it produces for our business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

At this time the only thing we are looking at is an upgrade to the latest version. Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The ease of use and implementation has been what I've liked best about Ephesoft. Review collected by and hosted on G2.com.

What do you dislike?

Performance can be sluggish at times depending on the number of users accessing the system and whether or not there is a separate user interface server available. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I've been using Ephesoft for 5 years in accounts payable. We use it to OCR our invoices, as well as some other payment related documents. It has allowed us to automate a lot of record retention processes as well as speed up the procure to pay process. Review collected by and hosted on G2.com.

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CB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The system can be learned by IT folks pretty easily to allow people to self-manage their installation and continue to grow the training set. There is a high level of complexity that can be unlocked the more you learn about the system and if you have access to Java programming resources. Intelligently thought through workflow enables the human exception handlers to be efficient. The system performs really well out of the box with simple documents with low variability (think invoices, purchase orders, etc.). Review collected by and hosted on G2.com.

What do you dislike?

The system is slow, especially compared to some simplified online classification & extraction systems. There are a lot of "features" that Ephesoft's own professional services/support will tell you not to use. To properly optimize the solution takes a lot of hard earned knowledge. The updating process can be cumbersome. The system performs very poorly out of the box for highly complex documents (think legal contracts & bank statements) and complicated extractions. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You'll need to have a fairly technical user who also understands your documents deeply to manage the system almost as a full time job. Don't wait to get everything perfect before deploying it's best to get the system exposed to data in the wild so that you can refine as you go. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is worlds faster than doing manual classification & extraction allowing you to process more data with less people. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

fuzzy document can be clean, synonim can be add Review collected by and hosted on G2.com.

What do you dislike?

The capability to read document from dot matrix printer is still low Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

claim document processing, efficient to analyze the document for end user Review collected by and hosted on G2.com.

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AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ephesoft's Smart Capture platform aids in process automation by eliminating manual intervention in document centric workflows.

Document capture processing time is typically reduced by close to 70% and labor costs reduces to 30%-50%. Review collected by and hosted on G2.com.

What do you dislike?

Cons."Editing,updating and setting up changes is bit difficult" Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

1)AI in Financial Services:Mortgage Document problem.

2) Provides a document intelligence toolbelt for Global Consultancies and system integrators Review collected by and hosted on G2.com.

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Web Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy to use to extract multi variation templates Review collected by and hosted on G2.com.

What do you dislike?

dot matrix printing and inkjet printing still cannot be extracted due to image low quality Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

can extract so many invoice template from hospital, which our system use to do an account manager analysist Review collected by and hosted on G2.com.

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IW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The Transact system is flexible for us to process invoices from 2000+ suppliers with speed and accuracy. Review collected by and hosted on G2.com.

What do you dislike?

It has taken some time to learn Regedit but we are hopeful that future products will enable us to train less and have it learn more on its own. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Volume and then more volume. We are not in production yet but have high expectations. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's easy to use and has accurate extraction results. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the processing is a little slow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The newer versions of Ephesoft have drastically improved the features for filtering and reporting on batches that are processing through. Review collected by and hosted on G2.com.

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Senior Information Technology Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

* Machine Learning

* User-Friendly Software

* Web-Based application

* Easy to customize

* Easy to integrate

* Cost-Effective Review collected by and hosted on G2.com.

What do you dislike?

* No Direct support from Ephesoft, always need to depend on Partners for support.

* No Machine Learning for Line items

* No Factory Reset option Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great OCR application available in the OCR industry which can digitalize all your documents regardless of its formats Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We had a customer requirement to digitalize their financial documents, after evaluating multiple software. We finally opted for Ephesoft since its cost-effective and very much user-friendly.

We completed the project within a few weeks of time and the customer was very much happy with the outcome. Review collected by and hosted on G2.com.

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IT Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The most helpful features are OCR/ICR and the document ingestion points. It makes it very easy to get documents in to the system and with the recent enhancements allows for greater document processing efficiencies per department/document specific. Review collected by and hosted on G2.com.

What do you dislike?

Not that its the least useful but it can be tricky to use the Fuzzy DB search function. Sometimes you have to search multiple times before finding the correct vendor, etc. This could be improved upon in later iterations of Ephesoft software releases. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use this application as a digital transformation catalyst to help an organization realize the full potential of the application. Integrations with such vendors in RPA, etc. allow this software to be leveraged beyond horizontal and/or vertical use cases. Unlike other competitors offering's, such as FlexiCapture and the multiple AP offerings that Kofax has. Ephesoft Transact allows an organization to purchase one application and then leverage it for multplie documents such as BOLs, Claims, Invoices and Cntracts. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has made document processing way more efficient in multiple departments. Using it to process documents is very simple.

AP Automation

Contracts

Lease

Vendor Management such as W9, MSA and Insurance Certs

Are a few of the areas that we leverage this software for. Review collected by and hosted on G2.com.

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Software Support Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I had been using Ephesoft Enterprise for several years, and Transact adds some great features like a more intuitive interface, the ability to download logs and batch folders without having to access the server, and more accurate extraction. Review collected by and hosted on G2.com.

What do you dislike?

I haven't found anything I don't like yet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The extraction accuracy is much better than other software we've used before Ephesoft. I like how the interface allows you to select multiple batches simultaneously for restart or deletion. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

People who need to extract data, they can go for Ephesoft transact, by using this product we can extract structured and unstructured data from pages, by using column headers and Regex we can extract the data from any kind of line item table and we can verify the extracted data by using line item matching table. Like this we have so many amazing things we have in Ephesoft Transact. Review collected by and hosted on G2.com.

What do you dislike?

Still now I didn't face any critical problem to dislike this software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

NA Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

By using this, Iam extracting the data within few minuets for bulk documents, really its performance awesome. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It can validate 100+ documents in less than a minute . The best thing is user cab write a custom script that can be integrated in this software to add more features in this. Review collected by and hosted on G2.com.

What do you dislike?

Installation and upgrade is a tiresome process. There are lot to manual files updates when upgrading. Some random errors come daily that need to be manually fixed or often end up restarting the software Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This product is very easy to use. you can easily add and delete modules depending on your customer needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is used to process the customer invoices and warranty claims. The best part is it can analyze hundreds of documents really quick and extract the meaningdul data Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Being able to split documents and gather metadata. The user Gui is better than other products I have seen. Review collected by and hosted on G2.com.

What do you dislike?

That there is no way for a validator or business manager to flag a document for administrator review. IF documents need to be added to the sample set the business takes screenshots, then we have to find the doc, import the doc, then add to sample set. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are extracting data from for our acquisitions and doing a data compare on those fields. The for a 2nd department we are just splitting a huge PDF into separate documents. We started with ACE but since made many modifications for your company. Review collected by and hosted on G2.com.

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account auditor
Accounting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Ephesoft is the open source software where customer can write a custom script and same can be integrated with Ephesoft which allows user to try new features Review collected by and hosted on G2.com.

What do you dislike?

Some it take's time to upload document. But still the best to me Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Its a good software you can always trust Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makevmy work easy and fast Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Being able to Automate classification & extraction for some types of batch classes. Review collected by and hosted on G2.com.

What do you dislike?

The high technical knowledge and experience required to produce the results desired making the application cumbersome for a business outsource company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Manual classification and extraction as well as reducing the number of separator sheets required for high volumes, but small page quantity per document. Review collected by and hosted on G2.com.

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Do you work for Ephesoft?