EPAY IS VERY EASY TI USE FOR BOTH ME AND MY CLIENTS. The fees and monthly costs is best in the industry as well as we shopped the ACH solution with different companies. Highly recommended. Review collected by and hosted on G2.com.

Takes too long to get funds.Wish we could get funds in few days. Review collected by and hosted on G2.com.

The ePay system is user friendly, easy to navigate and Customer Service has always been extremely helpful anytime we have needed them! Review collected by and hosted on G2.com.

We do not have any dislikes at this time. Review collected by and hosted on G2.com.

Ease of use for both agency and client. Dashboard is great to track payments and funding times. Review collected by and hosted on G2.com.

Fees charged to the agency and higher payment processing fees charged to clients. Review collected by and hosted on G2.com.

ePay is such a breeze for clients and merchants to use. Simple straight forward platform that leaves no questions on how to utilize. It is also very inexpensive for the merchant. Review collected by and hosted on G2.com.

I don't really have anything negative to say about the program. Review collected by and hosted on G2.com.

Ease of obtaining payments from our client Review collected by and hosted on G2.com.

Sometimes account does not match up to our clients and management system and they are not able to make payment on their end. Review collected by and hosted on G2.com.

The dashboard is easy to follow and the customer service is great! Also the fact that it links with our CRM is VERY convenient. Review collected by and hosted on G2.com.

I wish that we had more options to use the system! Review collected by and hosted on G2.com.

Its user friendly, no additional integration needed. You can also customize the portal to meet your needs. Review collected by and hosted on G2.com.

ACH payments take too long to be deposited to account Review collected by and hosted on G2.com.

Are able to do invoices, very user friendly for our customers & receive the receipts & the batches Review collected by and hosted on G2.com.

The problem that we are running into is if the policy/reference/quote number is not put in the notes we have a very difficult time figuring out which policy the payment is for, especially when they have multiple policies. Not sure if there could be a line for Policy/Reference/Quote number. Concern on receiving notice that the client has paid. Review collected by and hosted on G2.com.

We have cut back so much on payment processing times waiting for checks thanks to ePayPolicy. The convenience for both clients and us personally is unbeatable. Our previous payment system was not as convenient and was also more expensive than ePayPolicy. Review collected by and hosted on G2.com.

We haven't had any issues to date with ePayPolicy. Review collected by and hosted on G2.com.

We have been using EPayPolicy for years now. The cost has stayed steady and it continues to be easy to work with. We don't run into any issues, and they integrate with our other technology. I can't speak to their customer support because I never have to use it, but implementation was easy. Review collected by and hosted on G2.com.

I haven't run into a downside of fusing ePayPolicy. Review collected by and hosted on G2.com.