Epay has been an incredibly efficient tool for my agency. It has significantly streamlined our payment process, making it easy for both clients and staff to complete transactions in under five minutes. The platform’s simplicity and speed have saved us valuable time and eliminated unnecessary payment delays.

Whether you're running a business or managing a team, Epay offers a hassle-free solution to handle payments quickly and securely. I highly recommend it to anyone looking to simplify their payment systems and improve operational efficiency. Review collected by and hosted on G2.com.

The fee for using a card right now is 3.5% which is a bit elevated in my opinion, but having the ACH option at 1% makes it easier on the client. Review collected by and hosted on G2.com.

The convenience and ease of use with being able to offer processing payments that are not within the insurance companies website has been the most helpful feature of our experience. When customers are out of town or live in other areas of the state, the convenience has made it a very customer service friendly service to offer. Also the implantation process was so very easy! My contact has always been easy to reach, talk to and follows up regularly. Review collected by and hosted on G2.com.

We have not found any downsides to ePayPolicy to date. Our experience has been fantastic! Review collected by and hosted on G2.com.

I love that ePay automatically uploads the batch into Applied Epic and applies the debits to credits. Review collected by and hosted on G2.com.

The only downside is that there isn't a full streamline of premium payables yet that would match items in the premium reconciliation. Review collected by and hosted on G2.com.

ePay provides a significant benefit to our clients allowing them not to write and send us a check (especially when a payment may be late because of mail time) They also have the option to use a credit card to submit payment. Since I am the only person in our company that processes payments, I can now be out of the office for an extended period of time :) It is easy to use. We can provide a payment link in our billing invoices making it convenient for our clients. It provides a receipt directly to our client for every payment made. Review collected by and hosted on G2.com.

I do not see one downside for using ePay. I am so grateful for ePay! Review collected by and hosted on G2.com.

The ease of use is great as is the convivence of making payments to those who accept Epay and receiving payments from our clients. Straight forward and easy to find what you are looking for. The communication from Epay is wonderful, they are always on top of any issue that comes up. Review collected by and hosted on G2.com.

I am not a fan of the large ribbon/text at the top of the site when making payments to our companies that accept Epay. It takes up a lot of space and is confusing, since it is not required to log in, or create a log in. It is just confusing. Review collected by and hosted on G2.com.

Being able to allow my clients a secure easy payment process helps me bind policies faster. ePay also allows for me to send a refund back safely and timely if needed. Review collected by and hosted on G2.com.

I have found nothing I dislike about ePayPolicy so far. Review collected by and hosted on G2.com.

The most helpful thing about ePayPolicy is that it is easy for customers to securely enter their payment info. The link on our invoices is easy to access and simple to use. Review collected by and hosted on G2.com.

We love everything about ePayPolicy! So far there has been no downside to having it. Review collected by and hosted on G2.com.

ePay makes our renewal and new business binding process much more streamline. Instead of having to wait days or weeks on an unreliable postal service for checks to arrive we are able to simply send a link to our client, have them click to pay, then we have a receipt in our inbox. Super easy to learn and implement this system in our agency. We use it daily. Customer support has been great on the rare occasion that we need help. Review collected by and hosted on G2.com.

There are 3% credit card fees and $10 ACH fees. Clients don't mind too much as i have seen clients pay either way. Review collected by and hosted on G2.com.

I love how easy it is for our customers to use ePayPolicy. It's also easy for them to see what the fee will be if they choose between ACH and credit card. We use ePayPolicy every day in our business. Review collected by and hosted on G2.com.

With the rising costs of insurance, we're getting more and more customers that need to submit higher payments. They have to submit multiple payments for anything above the per-transaction limit, and for some reason that seems to be confusing for customers. Review collected by and hosted on G2.com.

How simple it is to use for clients, and how easy it is to reconcile statements. It was simple to implement into our process. ePay's customer support team has been great to work with! Review collected by and hosted on G2.com.

We have not encountered any issues at this time. Review collected by and hosted on G2.com.