--- title: ePayPolicy Reviews meta\_title: 'ePayPolicy Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 159 reviews by the users' company size, role or industry to find out how ePayPolicy works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 159 scale: '5' date\_modified: '2026-08-01' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # ePayPolicy Reviews & Product Details Visit Website Over 10,000 insurance companies trust ePayPolicy to speed up inefficient payments with an easy-to-use, connected platform. Secure, online ACH and credit card payments, daily check collection and payables network tools, all within a single dashboard. Time-saving management system integrations ensure your accounting team is just as delighted as your customers. * * * Product Website ePayPolicy Seller [ePayPolicy](https://www.g2.com/sellers/epaypolicy) Discussions [ePayPolicy Community](https://www.g2.com/products/epaypolicy/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Anamaria Cifuentes Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months [ View More Pricing Information ](https://www.g2.com/products/epaypolicy/pricing) ## Top-Rated Alternatives [ ![FileHandler Enterprise](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FileHandler Enterprise") FileHandler Enterprise 4.4/5(36) ](https://www.g2.com/products/filehandler-enterprise/reviews) [ ![Duck Creek Billing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Duck Creek Billing") Duck Creek Billing 4.3/5(16) ](https://www.g2.com/products/duck-creek-billing/reviews) [ ![BriteCore](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BriteCore") BriteCore 4.3/5(24) ](https://www.g2.com/products/britecore/reviews) [ View All Alternatives ](https://www.g2.com/products/epaypolicy/competitors/alternatives) ## User Insights Average based on 159 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ePayPolicy Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AMS360 ](https://www.g2.com/products/ams360/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Applied Epic ](https://www.g2.com/products/applied-epic/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Managed Services (AMS) Integration App ](https://www.g2.com/products/aws-managed-services-ams-integration-app/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EZLynx ](https://www.g2.com/products/ezlynx-ezlynx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HawkSoft ](https://www.g2.com/products/hawksoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 6/13/2024 "Simple cloud based software to accept payments, specific to the insurance industry" 4/5 What do you like best about ePayPolicy? Simple to send a payment link, add it to my email signature, or customize a link and send it directly to a client with a pre-filled invoice. Payment reconciles quickl.y Simple to put in force, from demo to accepting my first payment took just a couple days. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? Fees a tad high - you're paying for simplicity though. While the front end user experience is great, the back end admin experience can be slow to respond. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? it allows me to accept payment without keeping client payment details on file, or transmitting them over insecure connections. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Owner Small-Business (50 or fewer emp.) 6/24/2024 "We LOVE ePayPolicy!" 5/5 What do you like best about ePayPolicy? The ease of use for ePayPolicy is unmatched. Quick and easy setup with ease of use that anyone can understand in a second. We use it every day. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? We haven't experienced any downsides at all. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Before ePayPolicy we didn't have an easy and centralized location to process client payments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Diane T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diane T.") DT Diane T. Owner Small-Business (50 or fewer emp.) 6/24/2024 "Wow! Great technology that works!" 5/5 What do you like best about ePayPolicy? I love the ease of use for accepting credit card and electronic check payments. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? I'm not a fan of the new login requirement for authentication. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Before we started working with Epay in 2018, we either swiped the card through the machine or manually entered it in. Now, we use our Epay link to text or email the insured so they can process their payment, and we receive an instant email when they do. The amount of time we save equals more than 150 hours per year. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bernie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bernie N.") BN Bernie N. Councilman 4th District Small-Business (50 or fewer emp.) 6/13/2024 "Effective and easy to use" 5/5 What do you like best about ePayPolicy? The integration with my AMS and other vendors. The process makes it easy for my clients to make a payment and link transaction into their file. You skip a lot of uncessary steps with EpayPolicy. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? No able to direct text the invoice to a customer. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? integration to my AMS and clients billing file. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Krystal H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krystal H.") KH Krystal H. Agency Principal Small-Business (50 or fewer emp.) 6/20/2024 "Helps Our Agency move QUICKLY!" 5/5 What do you like best about ePayPolicy? I really enjoy how it has automated our agency process. It allows our clients to instantly make a payment on their time, which they really appreciate. We also put a link within our email signature, which makes it even easier for everyone. For example, when a client calls in, we tell them, click on the link within the email we sent you. They love the ease of use. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? I wish deposits were a little quicker, but it's still the best! Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Time...gives us back time to be productive. Review collected by and hosted on G2.com. Show More 12/23/2024 Validated ReviewerSource: Organic ![Franci L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Franci L.") FL Franci L. accounitng manager / owner Small-Business (50 or fewer emp.) 6/27/2024 "RELIABLE AND AGILE TOOL" 5/5 What do you like best about ePayPolicy? We have been using this tool for several years, it has been very agile, it gives us a good image in front of our clients and the most important thing is that its rate allows us to do business in a timely manner. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? In general it is an easy tool to use. Maybe I suggest renewing your image, Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Good reputation and trust with our clients, allows an agile payment taking process, we receive clear and timely information on approved income. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AH Amanda H. Agency Owner Small-Business (50 or fewer emp.) 6/11/2024 "Easy Pay" 5/5 What do you like best about ePayPolicy? I love that I can process payments through ACH and CC and assign fees to my customers. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? My least favorite thing about the system is that it does not send reminders or alerts on if payments are on hold still or they are done processing. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Needing the use of ACH Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CE clark e. ACCOUNTANT Small-Business (50 or fewer emp.) 6/25/2024 "GREAT INTEGRATION AND EASY TO USE" 5/5 What do you like best about ePayPolicy? I LOVE THAT EPAY INTEGRATES WITH MY ACCOUNTING SOFTWARE MAKING PROCESSING THEIR PAYMENTS SIMPLE. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? I WISH THEIR PAYMENT PORTAL WAS MORE MODULARE AND CUSTOMIZABLE. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? IT ALLOWS AGENTS TO PROCESS PAYMENTS THEMSELVES AND GIVES SMALL AGENCIES WITHOUT PAYMENT PROCESSING THE ABILITY TO PROCESS PAYMENTS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic YS Yue S. Accountant Small-Business (50 or fewer emp.) 6/13/2024 "Accountant" 5/5 What do you like best about ePayPolicy? Secure and easy online payment for agency bills. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? When receving funds, in case of funds bounce back. it make it look as if we received it correctly, but then, ePay credit the uncerficient fund back, so it's a bit difficult to track. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Faster payment and easy online payment Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VP Vicky P. Bookkeeper Small-Business (50 or fewer emp.) 5/16/2024 "Epay" 5/5 What do you like best about ePayPolicy? You don't have to process paper checks, you recieve notices of payments made & when they are funded. Easy to use. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? There is no dislike. It's simple to use. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? There are no problems. It is easy to use and look up information. Review collected by and hosted on G2.com. Show More 6/24/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about ePayPolicy? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ePayPolicy ](https://www.g2.com/products/epaypolicy/discussions/new) GU Guest User • Last activity almost 3 years ago What is ePayPolicy used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-epaypolicy-used-for) [ View all Discussions ](https://www.g2.com/products/epaypolicy/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/epaypolicy/pricing) ##### Categories on G2 [Insurance Billing](https://www.g2.com/categories/insurance-billing) ##### Explore More [Best video conferencing app for small business](https://www.g2.com/discussions/what-s-the-best-video-conferencing-app-for-small-businesses)[Is a dedicated hybrid cloud storage platform worth it for a mid-size company?](https://www.g2.com/discussions/is-a-dedicated-hybrid-cloud-storage-platform-worth-it-for-a-mid-size-company)[Which identity resolution platform has the strongest privacy and consent management for a financial services company that needs to be careful about how customer data gets linked?](https://www.g2.com/discussions/which-identity-resolution-platform-has-the-strongest-privacy-and-consent-management-for-a-financial-services-company-that-needs-to-be-careful-about-how-customer-data-gets-linked) [Which ETO ERP options have good mobile access for shop floor and field service teams who need to update job status without going back to a desktop?](https://www.g2.com/discussions/which-eto-erp-options-have-good-mobile-access-for-shop-floor-and-field-service-teams-who-need-to-update-job-status-without-going-back-to-a-desktop)[Which unified workspace platforms integrate cleanly with Microsoft 365 and Google Workspace so employees access everything without leaving the tools they already use?](https://www.g2.com/discussions/which-unified-workspace-platforms-integrate-cleanly-with-microsoft-365-and-google-workspace-so-employees-can-access-everything-without-leaving-the-tools-they-already-use%20)[Pros and Cons Details](https://www.g2.com/products/epaypolicy/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)