--- title: ePayPolicy Reviews meta\_title: 'ePayPolicy Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 159 reviews by the users' company size, role or industry to find out how ePayPolicy works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 159 scale: '5' date\_modified: '2026-08-01' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # ePayPolicy Reviews & Product Details Visit Website Over 10,000 insurance companies trust ePayPolicy to speed up inefficient payments with an easy-to-use, connected platform. Secure, online ACH and credit card payments, daily check collection and payables network tools, all within a single dashboard. Time-saving management system integrations ensure your accounting team is just as delighted as your customers. * * * Product Website ePayPolicy Seller [ePayPolicy](https://www.g2.com/sellers/epaypolicy) Discussions [ePayPolicy Community](https://www.g2.com/products/epaypolicy/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Anamaria Cifuentes Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months [ View More Pricing Information ](https://www.g2.com/products/epaypolicy/pricing) ## Top-Rated Alternatives [ ![FileHandler Enterprise](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FileHandler Enterprise") FileHandler Enterprise 4.4/5(36) ](https://www.g2.com/products/filehandler-enterprise/reviews) [ ![Duck Creek Billing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Duck Creek Billing") Duck Creek Billing 4.3/5(16) ](https://www.g2.com/products/duck-creek-billing/reviews) [ ![BriteCore](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BriteCore") BriteCore 4.3/5(24) ](https://www.g2.com/products/britecore/reviews) [ View All Alternatives ](https://www.g2.com/products/epaypolicy/competitors/alternatives) ## User Insights Average based on 159 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ePayPolicy Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AMS360 ](https://www.g2.com/products/ams360/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Applied Epic ](https://www.g2.com/products/applied-epic/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Managed Services (AMS) Integration App ](https://www.g2.com/products/aws-managed-services-ams-integration-app/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EZLynx ](https://www.g2.com/products/ezlynx-ezlynx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HawkSoft ](https://www.g2.com/products/hawksoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More TS Todd S. Owner Small-Business (50 or fewer emp.) 8/25/2025 "Ease of Use" 4/5 What do you like best about ePayPolicy? Like it that we can collect money and pay to our MGA's the premium with less money than a stamp Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? Wish we could get paid faster on ACH payments Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? we can accept CC payments in our office now. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mike K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike K.") MK Mike K. Producer Small-Business (50 or fewer emp.) 8/26/2025 "What a fantastic company, Everything is made easy to use." 5/5 What do you like best about ePayPolicy? Integration and simple to use. Customer service a 100 Plus... Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? Nothing, Its that simple. The time you start to the time your done setting up invoice is Great!! Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Making invoicing and keeping track of payment very easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Oscar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar A.") OA Oscar A. VP Small-Business (50 or fewer emp.) 9/9/2025 "Life is made easy!" 5/5 What do you like best about ePayPolicy? The ease of use, the service, and support! Easy set up, right out of the box. We use it daily, it's that easy. We appreciate being able to send out professional invoices with our branding. The integration into your business is fantastic! Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? Not everyone uses them, and should! We need to get the word out! Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Taking payments, no one uses cash anymore. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Joash B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joash B.") JB Joash B. Agency owner Small-Business (50 or fewer emp.) 8/25/2025 "Epay makes it easy to run my business" 4.5/5 What do you like best about ePayPolicy? Epay make taking payment from client easy regardless of what payment method the client is using Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? Not able to send link to client to make payments Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Taking payment in office Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![F M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "F M.") FM F M. Agency Owner Small-Business (50 or fewer emp.) 9/9/2025 "They make payments EZ! They work with many MGA's and their direct pay system is also seamless." 5/5 What do you like best about ePayPolicy? Best thing is it is easy to use and easy to understand. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? The amount of times you have to verify when logging in. I understand why but thats probably the only thing. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? They are solving the payment processing for our agency. They really developed a system that is easy to use for us and the clients. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KT Kiera T. Vice President of Agency Small-Business (50 or fewer emp.) 9/9/2025 "Customer & agent friendly" 5/5 What do you like best about ePayPolicy? Simple and easy for my clients to use. No logins required and I don’t have to fight the robots to use it. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? Wish I could assign an email to notify me when a customer makes a payment. Not the end of the world though. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Credit card down payments and payments for policies. Not otherwise available. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 8/26/2025 "It's an easy way to make payment with a small fee." 5/5 What do you like best about ePayPolicy? Its user friendly, easy to navigate and you can customize your page with a fee. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? The fees, no chat feature in case you need help or no customer service dept. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Working in the insurance industry, epay has come a long way. Now it offers invoices for your customer can pay directly. Its also integrating with most carriers in the insurance industry. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 9/2/2025 "Good and Bad" 4/5 What do you like best about ePayPolicy? I love the ease and flexibility of creating an invoice. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? I do not like nor do my clients the $10 fee for an ACH payment. Given the rate for a CC payment, all of my clients have said Absolutely Not. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Giving me an opportunity to allow my customers to pay online. However, the fee is an issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 9/10/2025 "ePay Makes Things Easier" 5/5 What do you like best about ePayPolicy? Ease of use - from logging to the MFS to receiveing confirmations. Everything is quick and easy. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? Not being able to log into multiple carriers with a single log in. Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? ePay centralizes our payments to carriers. We don't have to cut checks and worry about items getting lost in the mail. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic EL Eric L. Agency owner/broker Small-Business (50 or fewer emp.) 9/9/2025 "Low cost, easy to use" 5/5 What do you like best about ePayPolicy? It made collecting payments a lot easier. The system automatically calculated and applied credit fee. Also, it explained the fee is not charged by our agency. which avoid a lot of customer confusions. Review collected by and hosted on G2.com. What do you dislike about ePayPolicy? Hope Ebay can find a way to lower the credit transaction fee Review collected by and hosted on G2.com. What problems is ePayPolicy solving and how is that benefiting you? Collecting premium payments Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about ePayPolicy? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ePayPolicy ](https://www.g2.com/products/epaypolicy/discussions/new) GU Guest User • Last activity almost 3 years ago What is ePayPolicy used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-epaypolicy-used-for) [ View all Discussions ](https://www.g2.com/products/epaypolicy/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/epaypolicy/pricing) ##### Categories on G2 [Insurance Billing](https://www.g2.com/categories/insurance-billing) ##### Explore More [NexHealth vs Iguana: which healthcare integration engine is better for HL7 and FHIR data transformation between clinical systems?](https://www.g2.com/discussions/nexhealth-vs-iguana-which-healthcare-integration-engine-is-better-for-hl7-and-fhir-data-transformation-between-clinical-systems)[Rockbot vs Atmosphere TV vs Spectrio for a multi-location business evaluating business entertainment platforms: which is worth deploying across 10 or more sites without constant content management overhead?](https://www.g2.com/discussions/rockbot-vs-atmosphere-tv-vs-spectrio-for-a-multi-location-business-evaluating-business-entertainment-platforms-which-is-worth-deploying-across-10-or-more-sites-without-constant-content-management-overhead)[Which healthcare integration engines provide visual interface tracing and real-time message monitoring?](https://www.g2.com/discussions/which-healthcare-integration-engines-provide-visual-interface-tracing-and-real-time-message-monitoring) [What salary benchmarking software is easiest to set up for an HR team that wants clean dashboards without a lengthy onboarding process?](https://www.g2.com/discussions/what-salary-benchmarking-software-is-easiest-to-set-up-for-an-hr-team-that-wants-clean-dashboards-without-a-lengthy-onboarding-process)[Which idea management software has the best combination of price and features for a startup that wants a structured innovation process without paying enterprise rates?](https://www.g2.com/discussions/which-idea-management-software-has-the-best-combination-of-price-and-features-for-a-startup-that-wants-a-structured-innovation-process-without-paying-enterprise-rates)[Pros and Cons Details](https://www.g2.com/products/epaypolicy/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)