EPAY HCM Reviews & Product Details

The fast response in fixing the errors I was receiving. The ability to keep track of all employees coming and goings. User friendly and the ability to schedule all employees currently on payroll. Ability to prove that employees are being payed correctly or to make additional pay as in sick pay and holiday pay. Review collected by and hosted on G2.com.

I do not have a dislike for this system. The system currently works as intended. Review collected by and hosted on G2.com.

As a Senior Accountant / Accounting Manager using EPay HCM for a year now, I like the following:

1. I like that the payroll reporting is available and customizable to create and manage our multiple companies' payroll postings.

2. I like that payrolls are produced accurately and timely for our companies located in multiple states in the U.S.

3. I like that Epay HCM takes the responsibility of filing federal, state, and local tax returns and making timely and accurate tax payments on behalf of our companies.

4. It offers the best prices for the best payroll service. Review collected by and hosted on G2.com.

I would like to explore the payroll journal entries offered by Epay HCM and see what additional options Epay offers regarding the creation of customized payroll journal entries based on our companies needs by mapping the payroll earnings, taxes, deductions, etc from each payroll pay date to our companies' accounting software's chart of accounts and our job costing to maximize the use and minimize the time creating the payroll entries. Review collected by and hosted on G2.com.

Its interface is quite simple and easy to use, which allows me to do a fairly simple navigation through the entire system, entering the system for the first time is quite simple and practical, the customer service team is quite responsive when it comes to solving any type of unforeseen event that comes our way. Review collected by and hosted on G2.com.

I have had little time to use it, but so far I have not gotten any weight to complain about Review collected by and hosted on G2.com.

The flexibility of the system is pretty amazing when you consider their cross section of clients and the varying requirements. When we have a new requirement we can work directly with their development team to get the work done as needed. They are quick to respond and assist in anyway. Just as amazing is the low cost of having them create the custom. Very happy with their efforts and responses. Review collected by and hosted on G2.com.

There is nothing really to dislike. We have not had an instance when EPay did not come to the table to help us through an issue. Review collected by and hosted on G2.com.

EPAY representative returned my call in a timely manner. He asked me to describe my concern. He reset my password but I still could not log on. He tried to log in for me and was unsuccessful until he changed his keyboard to not be on all caps. He was very knowledgeable and solved my problem. Review collected by and hosted on G2.com.

Occasionally my computer shuts down and I cannot log in to EPAY. Review collected by and hosted on G2.com.

The auto shift rounding feature saves time and effort when doing payroll edits, I love that I am able to pre-enter my teams schedule and Epay takes care of most adjustments! Review collected by and hosted on G2.com.

Mismatched finger prints are often the cause of a lot of payroll review. It only happens to certain associates and we he tried re-finger printing several times but nothing seems to solve the issue. Review collected by and hosted on G2.com.

Epay offer flexibility and a very user friendly environment. Review collected by and hosted on G2.com.

I probably pass on this one since I am very happy with it. Review collected by and hosted on G2.com.

There are many benefits to using the Epay HcM if your company utilizes them. Employees can change their address, print W-2s, keep track of PTO, adjust exemptions, among many other tasks should they choose to utilize. This takes a lot of trivial tasks of of the HR department and allows employees to be in charge of their own personal info and in the know now. Review collected by and hosted on G2.com.

Website need to be available in multiple languages in order to meet employers across the board. Review collected by and hosted on G2.com.

Easy to use, Great customer service, everything needed is easily accessible and fast. Review collected by and hosted on G2.com.

On the mobile app I can't access the "punches" tab like on the desktop version to track my total weekly/pay period hours. Review collected by and hosted on G2.com.

They have always been very helpful, the few times I have had an issue they always respond in a timely manner. And they make short work of fixing the problem. Very friendly and professional. Review collected by and hosted on G2.com.

I can't really think of anything that has been a dislike. i have had no bad experience with them. Review collected by and hosted on G2.com.

EPAY HCM has made my life easier to evaluate the labor for all my locations. The detailed reports make it easy to figure out where issues may be coming from. Easy to navigate, and make corrections.

Every week, I realize more benefits of utilizing the tools on here. It has enabled me to teach my managers to become more effective in controlling labor and meeting their budgets Review collected by and hosted on G2.com.

Nothing, it was easy to use and like most systems, it takes a little time to realize all the tools that you can use. Review collected by and hosted on G2.com.

The Blueforces team responded quickly on my demand I really appreciate because I was able to login and give answers to my client. Review collected by and hosted on G2.com.

Nothing to report so fare will let you know in the futur Review collected by and hosted on G2.com.

I use Blueforce 7 by EPAY Systems for our payroll. The new update offers a cleaner, smoother layout, while still having the same helpful customer service staff available when you need them. Review collected by and hosted on G2.com.

2 things I would change:

1. When editing the payroll of a staff member, it would be easier (and faster) to edit all staff / entries vertically, instead of horizontally.

2. Improve page refreshing times. On some devices I use, such as a phone, refresh fimes can be slow for my liking (30s - 1 min). The root of the problem may be my device though.

Other than that, solid program. Review collected by and hosted on G2.com.

I like how easy is to keep track of employees' hours. Paying Holidays, vacation or sick days are easy to add. Review collected by and hosted on G2.com.

I don't like that whenever I want to add massivo PTO, I can not choose different amount of hours for the employees. For example I have full time and part time employees, so I have to do first all the full times and then come back for the PT. Review collected by and hosted on G2.com.

I emailed about creating an account with EPAY and before noon the account was verified and created. I am very happy with the ease of communication and how quickly I received responses . I am very pleased with the way the company handled the matter. Review collected by and hosted on G2.com.

Nothing, everything was handled perfectly. Review collected by and hosted on G2.com.

EPAY HCM provides streamlined employee onboarding which simplifies the hiring process and saves us time (and paper!) The integrated Time & Labor software facilitates payroll processing and gives us the tools to budget and manage labor hours easily with smart checks and balances built-in. Additional resources provided through HR360 are also invaluable to managing risk in our organization. But EPAY's support team is what makes the difference- knowledgeable and competent staff are always ready to assist with any changes or troubleshooting. Review collected by and hosted on G2.com.

EPAY HCM software has a lot of "canned" reports with ability to make minimal adjustments to fit most needs, but it can be a little challenging to generate customized reports tailored for specific needs. Thankfully they have support staff to help. Review collected by and hosted on G2.com.

I enjoy working with the Customer Support Team. They are polite and patient, even if you ask the same question over again. The responses usually include screen print and examples, or they will call you and walk you through the functionality, which is helpful as it allows you to ask questions as you go. They truly do get to know the client and the business practices of the client which gives you confidence that your answer is the correct one the first time. As long as the underlying functionality already exists you can change the way the tools work with a few clicks. They have delivered a custom report writer which is a helpful tool. Review collected by and hosted on G2.com.

Like any SAAS model, you have to go through development and wait in a que for any customization. Review collected by and hosted on G2.com.

Online application is quite easy to use. Review collected by and hosted on G2.com.

Only issue with the service are the password reset requirements. Sometimes it seems that when I change my password the system doesn't accept the new one, but deactivates the old one. Review collected by and hosted on G2.com.

very helpful. and quick response time to getting the help i needed. i forgotten my password and there were fast to respond. then when i didn't understand the process they were quick to help by calling me and walking me threw the process until i got the situation handle. Review collected by and hosted on G2.com.

There are no dislikes at this time. great work! the only thing i would change is how love a review this was. it was very long and not fun to have to type up all the procedures and protocol it would have been more simple to ask yes and no question then all the typing to get a better score on this review thank you have a great day Review collected by and hosted on G2.com.

When on the rare occasion I do have to call in I am greeted by well trained individuals who know exactly how to fix my issue. Review collected by and hosted on G2.com.

Although there the most proficient people I have had the pleasure to work with. I find it hard to communicate, at times,understanding them. Review collected by and hosted on G2.com.

Epay is pretty user friendly - after being trained for 3 days, I was ready to jump in and start using it. We use Epay primarily for associates to clock in and out and manage the payroll process. The customer support is definitely better than average. I submitted a help ticket and received a response back within an hour. One quick phone call and my issue was resolved successfully. I like that I can pull a report very quickly showing all of my active employees - this has come in handy for a lot of different applications. Review collected by and hosted on G2.com.

The user interface could be a little better designed - for example, in the time cards section, there should be an arrow button to scroll through the pages of punches at the top of the page as well as the bottom. It would also be helpful to be able to have 2 screens open at once - I often need to look at an employee's time card and time sheet at the same time, but cannot currently do that. It would also be helpful to be able to change the date range while looking at an employees time sheet. Review collected by and hosted on G2.com.

It's almost like doing business with a small, family-owned business. Customer service reps are engaged, responsive and knowledgeable. I rolled my eyes when I saw that it was going to be a call back but my phone rang less than 5 minutes later and a few minutes after that my problem was solved. Thank you. Review collected by and hosted on G2.com.

The most recent customer service rep I talked to seem to be trying to stay on script. Occasionally we would both start talking at the same time because he had his lines written out for him so it was less like an organic, natural conversation. Review collected by and hosted on G2.com.

helpful part about epay is you log in and all your employee time and overtime if any is right there it does all your adding and show who is there and who is not you can also go back to your last pay log very helpful .employee id numbers are also there. Review collected by and hosted on G2.com.

so far i haven't came across a down side yet for me and my staff Review collected by and hosted on G2.com.

I like the ease of use, it is very easy to find and use, everything is presented in a very logical manner. Review collected by and hosted on G2.com.

There are no dislikes, as stated earlier it is easy to use, I can't think of anything about it that I don't like. Review collected by and hosted on G2.com.