Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great product that continues to evolve with the customer."
5/5
What do you like best about Envoy Workplace?

We’ve been impressed with how Envoy continues to evolve alongside our needs. What started as a simple visitor management solution has grown into an essential part of our daily operations. We’ve expanded to using it for deliveries, desk booking, and attendance tracking—all thanks to the team’s willingness to listen to customer feedback and build new features that add real value. It’s been great to see our usage grow as the platform continues to innovate. Its very easy easy to setup and use. The support is quick to respond to questions or issues as well. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

It would be great to have an idea tracker where customers can submit and upvote feature requests, giving you clearer insight into which enhancements have the most demand. Review collected by and hosted on G2.com.

SM M.
SM
SM M.
Sr. Specialist
Mid-Market (51-1000 emp.)
"Envoy Workplace Review"
2.5/5
What do you like best about Envoy Workplace?

-Comprehensive features that simplify workplace management

- Ease of use for both employees and administrators,

- Ability to integrate with various tools and

- Focus on data-driven insights also stand out

- Customer / Technical support is very good Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

- Navigation could be improved

- Sometimes the app is slow

- Generating reports feature needs to be added with flexible filter option

- implementation could be improved Review collected by and hosted on G2.com.

Shreyas P.
SP
Shreyas P.
Content QA Associate
Internet
Mid-Market (51-1000 emp.)
"Review of Envoy"
5/5
What do you like best about Envoy Workplace?

I use Envoy to book my seat whenever I go to the office. Since I have a WFH role, this has been instrumental in helping the office manager get a head count of who was present on that day. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Only nitpick is that I booked the seat in a different location office initially and had to sift around to see where the option was to change the location. Review collected by and hosted on G2.com.

Marc J.
MJ
Marc J.
Office Services Leader
Enterprise (> 1000 emp.)
"Great Produst"
5/5
What do you like best about Envoy Workplace?

Envoy provides an easy solution to our visitor and delivery management for our sites large and small Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Would like more reminders to individuals about picking up their packages Review collected by and hosted on G2.com.

Jessica M.
JM
Jessica M.
Office Services Coordinator
Small-Business (50 or fewer emp.)
"If only everyone would actually use it"
4.5/5
What do you like best about Envoy Workplace?

Functionality. I can see who is all in the office and visitors coming. Although not everyone is using it which is frustrating. I don't know how to send out reminders through the app to get them to log in. If there was a function to remind employees with a link attached then they could just hit that link and log in. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

If I wasn't an administrator I would be able to see as much. When I try to help others they have a whole other view. It would be nice to know what views others have. A manager asked why they couldn't review their own team log-in status. I didn't know how to answer. Maybe I just don't know the system as well as I should to be able to help others, Review collected by and hosted on G2.com.

Response from Suzi Hiza of Envoy Workplace

Hi Jessica - Thanks for sharing your feedback! Adoption always takes time, and we have a number of tools to help your team get up to speed.

For sending reminders, this Zapier integration for Envoy Desks may be helpful: https://envoy.help/en/articles/5650726-zapier-envoy-for-desks.

Non-admin users do have access to see which employees are scheduled in the office. And as an admin, you can also send reports for visitor data: https://envoy.help/en/articles/6024514-schedule-reports.

If you're looking for more support to help your team succeed with Envoy, we're here to help! Please reach out to your CSM or contact Support here: https://envoy.com/contact-support/.

LE
Lara E.
Marketing Assistant
Enterprise (> 1000 emp.)
"Easy software to handle seat booking on hybrid workspace"
4.5/5
What do you like best about Envoy Workplace?

We love using this software to manage seat and room booking directly from our mobile phone application. Since our worker are mostly working off-site, hybrid workspace is the best option to implement on our workspace and user will need to register and book the office facility that they want to use. We also can find room information and shhedule easily from the software. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Fast customer support that help with any problem that we had with the software. I use it weekly to book meeting room with my client and giving them access before entering our premises. Review collected by and hosted on G2.com.

OS
Omar S.
Marketing Director
Small-Business (50 or fewer emp.)
"Make office space flexible"
4.5/5
What do you like best about Envoy Workplace?

The best tools of this platform are with its ability and flexibility in arranging workers desk and store the logs of meeting room users and duration. We now able to use our workspace resouce to the maximum even when we have a small space to cater everyone needs. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

The biggest issues is with the slow or interrupted internet connection. Since the apps only work if they are connected to the internet, no offline operation can be done. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
AR
Verified User in Renewables & Environment
Mid-Market (51-1000 emp.)
"Offers Flexibility and Customization"
4/5
What do you like best about Envoy Workplace?

Envoy is a great program forr a lot of companies looking to optimize their scheduling process. We use Envoy for guest desks and to keep tracking of who is in the office. This promotes safety and attendence reporting, with reports being easy to access. We are looking to use it every day for convenience and tracking. Customer service has been extremely helpful and has allowed us to customize the application to fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

The issue we've run into with Envoy is that it is hard to mandate given our current office structure. We cannot force anyone to use it, even with the app making it really simple and convenient to log in. Review collected by and hosted on G2.com.

HA
Henry A.
System Developer
Mid-Market (51-1000 emp.)
"Interactive office design and desk arrangement system"
4.5/5
What do you like best about Envoy Workplace?

Find room information and availibility from the system quickly and easily has helped our worker to schedule their working time better and make meeting room booking ahead of time. Cost-effective with our leasing budget and ensure our limited working space is utelized fully without having to rent other spaces. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Easy to implement and has no dislike for now. We use it every week and book the desk and meeting room before we have our weekly meeting session. Review collected by and hosted on G2.com.

GS
Giacomo S.
Customer Support Assistant
Mid-Market (51-1000 emp.)
"Program to book seat on hybrid workspace"
4.5/5
What do you like best about Envoy Workplace?

I love the interactive dashboard designs of the platform that give live-feed insights on my office space like how many worker is present today and if any availibility on the work desk that I can book. I also can use the platform to give access to client that want to have a meet at office. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

It is easy to use and I have no dislike for now. Any proble with the software will be remedy quickly by the customer support after we report it. Review collected by and hosted on G2.com.