---
title: Envoy Workplace Reviews
meta_title: 'Envoy Workplace Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 163 reviews by the users' company size, role or industry
  to find out how Envoy Workplace works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 163
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Office Management Software
  url: https://www.g2.com/categories/office-management-software
---


# Envoy Workplace Reviews
**Vendor:** Envoy  
**Category:** [Desk Booking Software](https://www.g2.com/categories/desk-booking)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 163
## About Envoy Workplace
Envoy Workplace is the platform that helps you run every part of the office experience clearly, securely, and without the complexity. From desk and room booking to delivery management and occupancy insights, and trusted by over 16,000 businesses worldwide, Envoy brings people, spaces, and data together in one system built to scale. With intuitive tools employees actually enjoy using, Envoy Workplace makes it easy to navigate the office, find coworkers, and get work done while giving you the visibility to optimize space, automate tasks, and keep every location compliant and secure. Unlike disconnected tools or patchwork systems, Envoy delivers accurate, unified data across all your spaces—so you can make smarter decisions, support your teams, and power a workplace where people thrive. Learn more at envoy.com.



## Envoy Workplace Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Envoy Workplace, enabling quick check-ins and streamlined access to workspace information. (46 reviews)
- Users value the **ease of booking and managing spaces** with Envoy Workplace, enhancing scheduling and collaboration efficiency. (25 reviews)
- Users value the **booking ease** of Envoy Workplace, enhancing scheduling efficiency and maximizing workspace utilization. (18 reviews)
- Users appreciate the **fast and user-friendly reservation process** of Envoy Workplace, enhancing overall office efficiency and planning. (16 reviews)
- Users value the **efficiency of room booking** in Envoy Workplace, enhancing scheduling and collaboration while optimizing space utilization. (15 reviews)
- Easy Booking (14 reviews)
- Reservation Management (14 reviews)
- Users appreciate the **extensive customization** options in Envoy Workplace, enhancing the experience for various visitor types. (13 reviews)
- Desk Management (13 reviews)
- Users value the **comprehensive features** of Envoy Workplace, enhancing scheduling efficiency and seamless visitor management. (13 reviews)

**What users dislike:**

- Users note the **limited functionality** of Envoy Workplace, particularly in reporting and customization, hindering their experience. (11 reviews)
- Users feel that the **missing features** in Envoy Workplace limit engagement and hinder deeper insights into space usage. (8 reviews)
- Users find the **limited customization options** in Envoy Workplace hinder their ability to tailor the experience to their needs. (7 reviews)
- Users face issues with **limited offline functionality** and a mobile app that lacks features and syncing reliability. (7 reviews)
- Users find the **inconvenience of time limit notifications** disruptive and face challenges with booking modifications. (6 reviews)
- Limited Features (6 reviews)
- Poor Customer Support (6 reviews)
- Users often experience **slow performance** with Envoy Workplace, causing frustration during basic operations like booking desks. (6 reviews)
- Difficult Setup (5 reviews)
- Inadequate Reporting (5 reviews)

## Envoy Workplace Reviews
  ### 1. Envoy desks is easy to set up and use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy P. | Senior Manager | Site Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2022

**What do you like best about Envoy Workplace?**

Ease of set-up.
Professional and intuituve appearance.
Continuous stream of useful enhancements. It keeps getting better.
Integration with other Envoy components like Rooms and Visitors makes it one less App for our teams to have.

**What do you dislike about Envoy Workplace?**

Does not currenly allow for partial day booking of desks, but that has been promised in a future release.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Envoy desks is allowing us to utilize our space more fully. We have been able to repurpose dead office space for other uses.

  ### 2. Simply amazing what is given away for free!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colin P. | Senior consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2022

**What do you like best about Envoy Workplace?**

The amount of functionality that is available without any cost

I looked for a long time on the internet for a desk booking solution that would avoid us using Excel spreadsheets - this has answered all of my wishes and more.

There is a desktop site and mobile - perfect for our users who need quick and easy access to information or ability to book a desk
We use the health check to guide our team, before coming to the office, that they are fit and well and are in with the current pandemic guidelines
We use functionality to invite other team members to the office
We are starting to use analytics to get an idea of office use

**What do you dislike about Envoy Workplace?**

Occasionally a desk is not reflected as available, but this has not been booked, so there might be the odd glitch somewhere

**What problems is Envoy Workplace solving and how is that benefiting you?**

There are loads!

- Firstly we have a way for people to book a desk at the office without fear of turning up and not having space

- We are also saving our managing director receiving calls to ask if he will be in the office / is there space. This is all done online or via the app

- The main driver for having this solution was that one of the employees said (due to the pandemic) that it would be good to see who was in the office and when so that they could perhaps schedule a desk at the same time/day and catch up with people and have that human interaction

- We have also included the health check functionality to help employees understand the pandemic restrictions before coming to the office.

- It has been fantastic to have Envoy in place for the pandemic and it removes a lot of adminstrative burden on checking who is and who can come to the office

  ### 3. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Envoy Workplace?**

The upside of using this platform is that it is very user-friendly. I have rarely had any issues but the times that I have resolved the problem was pretty easy to use.

**What do you dislike about Envoy Workplace?**

I do not have any downsides to using this platform. We have been using it for a couple of months now, and the only issues are things that you would expect working with technology overall.

**What problems is Envoy Workplace solving and how is that benefiting you?**

The problem that Envoy is solving is keeping track of any visitors that enter the building, mainly because this is a secured property, so that is very important.

  ### 4. Awesome Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrice E. | First Impression Coordinator (Receptionist), Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2022

**What do you like best about Envoy Workplace?**

I like how is easy to sign in through the app now. Also, the system complies with the rules and safety guidelines for Covid-19. It gives me the capacity of people that should be here in our building. The system is just great.

**What do you dislike about Envoy Workplace?**

Nothing. The system is perfect...as far as I'm concerned.

**Recommendations to others considering Envoy Workplace:**

None.

**What problems is Envoy Workplace solving and how is that benefiting you?**

It keeps me updated (when I'm not in the office) on who is here in the building, how many people are in the building, and whether or not a student or staff has to submit a new covid-19 test or submit proof of vaccination, etc.

  ### 5. Useful for busy offices!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Envoy Workplace?**

Easy to use my phone to scan delivery labels that match up in the system to our employee directory! The browser dashboard makes it easy to search as well. Support respons quickly.

**What do you dislike about Envoy Workplace?**

Envoy helps us receive and log packages in our system; but when you're on the front desk team and faced with a mountain of unclaimed packages (because employees are willfully ignoring the notification emails, which isn't Envoy's fault)... it would be great to be able to prioritize which boxes have been there the longest. A wishlist item would be: if Envoy automatically printed out a sticker or something that says "Received on (date)" maybe with different colors each week. This way we could know, at a glance, which packages have been there for X number of weeks, and prioritize bugging the owners of those packages to claim them. Less of an issue in the pandemic but as our offices reopen it's on my mind.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Streamlines package receiving and tracking! Imperative to have this for office managers whose employees send a high volume of packages to the office!

  ### 6. Rooms for USC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily W. | Operations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about Envoy Workplace?**

I like the possibility of having ease of use.

**What do you dislike about Envoy Workplace?**

I'm unable to use it because of firewall issues within our institution.  I'm trying to find a workaround for it now.

**What problems is Envoy Workplace solving and how is that benefiting you?**

It is helping us solve our hoteling and self-service booking concerns.

  ### 7. Envoy is the best, its helps keep track of what my memory cannot.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marquis D. | senior facilities coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2021

**What do you like best about Envoy Workplace?**

I love how easy it is to check-in pages.  You merely scan and it finds people in your system by site, which is great because we have a lot of locations.

**What do you dislike about Envoy Workplace?**

I don't particularly appreciate that employees cannot change their info to reflect how they want it in the system. For example, if a VP gets a package delivered and scanned,  instead of them getting a message, I would rather it go to their assistant's email rather than page their email about a package.

**Recommendations to others considering Envoy Workplace:**

Use your phone or tablet for ease of tracking shipments.

**What problems is Envoy Workplace solving and how is that benefiting you?**

We are no longer losing packages that arrive onsite. No matter how long it's been on site, we can now keep track of when it came and save a photo that confirms who picked it up.

  ### 8. Very Good experience with the envoy and it makes things much easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Envoy Workplace?**

I feel much more comfortable using it because its shows ID option which is good to remember to check it practically.

**What do you dislike about Envoy Workplace?**

There is no such thing which i dislike about envoy.

**What problems is Envoy Workplace solving and how is that benefiting you?**

It solves so many things, but I like covid questions aking by the envoy.

  ### 9. Excellent visitors control and easy to manage devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gilmar S. | Senior IT Systems Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2022

**What do you like best about Envoy Workplace?**

Excellent visitors control and easy-to-manage devices

**What do you dislike about Envoy Workplace?**

None really I can tell, all good, great experience

**What problems is Envoy Workplace solving and how is that benefiting you?**

First is the visitors control, the previous log was messing and inacurate

  ### 10. Excellent Hybrid Office Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2022

**What do you like best about Envoy Workplace?**

Envoy Desks is a highly intuitive application that allows a streamlined approach to booking desks and spaces. For employees we booking is easily done through their phone using an interactive map. From an administrative point of view, Desks offers flexibility to adapt and modify floor plans and Desk analytics help to optimize floor layouts.

**What do you dislike about Envoy Workplace?**

The software is geared towards the phone app and not all features are available through their weblink, however, they are constantly updating and adding features for a more robust solution.

**What problems is Envoy Workplace solving and how is that benefiting you?**

We originally used Envoy Desks (And Visitors) to help manage our return to the office (COVID tracking) and subsequently expanded its use for hotel desking as we continued to reconfigure our spaces to meet our new space requirements.

  ### 11. Envoy Rooms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Envoy Workplace?**

Envoy Rooms  is so easy to use and easy to deploy to all the users with in the Org. Support is so good. love it .

**What do you dislike about Envoy Workplace?**

The App neds icons to indicate what is there on the desk ( ie. desk with screen and desk with two screens or desk with no screen )

**What problems is Envoy Workplace solving and how is that benefiting you?**

hot desking and meeting room booking and guest logs.

  ### 12. Very practical to use and very curious about the native integration with Access Management systems

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about Envoy Workplace?**

I like how simple is the UI and the experience from the user perspective, but also from the admin perspective. Booking desk is so easy and to create new floors and add the map as well.

**What do you dislike about Envoy Workplace?**

Would have appreciated more features like touch screens that mix the meeting room and desk experience at the same time, very helpful to put in common areas like elevators or cafeterias to display the floor plan and orient the people.

**Recommendations to others considering Envoy Workplace:**

Be informed about the roadmap plan, they will continue to add new features!

**What problems is Envoy Workplace solving and how is that benefiting you?**

The problem of desk booking is something that we will face in the future, so better to be prepared now to face less problems later. Now we have a slow occupancy rate that sooner or later will ramp up when people will start to come more and more to the office.

  ### 13. Envoy Rooms - Great Tool for monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando Z. | D, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2022

**What do you like best about Envoy Workplace?**

Availability, ease of use, convenience in scheduling, no scheduling conflicts

**What do you dislike about Envoy Workplace?**

Some very small problems, but not really affecting general usage, once in a while it will disconnect

**Recommendations to others considering Envoy Workplace:**

Would highly recommend the Envoy Desks System

**What problems is Envoy Workplace solving and how is that benefiting you?**

Once in a while, it will disconnect

  ### 14. Envoy is very user friendly and easy to navigate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica N. | Senior Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2022

**What do you like best about Envoy Workplace?**

I like how easy it is to find any functionality you can access. Again, it is very user-friendly and effortless to access what you are looking to do. Coworkers of mine use it daily.

**What do you dislike about Envoy Workplace?**

At times, there is a lag in connection or updating the deliveries. However, there is a solution: a simple refresh or restart of the program will do the trick. Envoy is awesome!

**What problems is Envoy Workplace solving and how is that benefiting you?**

Using Envoy deliveries has been easier to keep a list of parcels/packages. It has been a lifesaver when trying to locate a parcel for an employee. Then it is very simple to clear the name once the parcel/s have been picked up.

  ### 15. My Envoy Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clay K. | Facilities Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about Envoy Workplace?**

The ease of navigation. It is very intuitive.
It also allows us not to have someone sitting at the front desk.

**What do you dislike about Envoy Workplace?**

So far, I have not found anything that I dislike

**What problems is Envoy Workplace solving and how is that benefiting you?**

Benefits are, as I stated above, we do not have to have someone sit at the front desk to accept visitors.
We also know in advance who is planning an office visit and what visitors they will bring.
Another benefit is no one can access our office without completing the health cert.

  ### 16. I highly recommend Envoy, it's system always helps me find out who is in the office & who isn't.

**Rating:** 5.0/5.0 stars

**Reviewed by:** tatiana m. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2022

**What do you like best about Envoy Workplace?**

What I most like about envoy is the capacity to help staff's jobs easier throughout the day.

**What do you dislike about Envoy Workplace?**

At the moment to be sincere I haven't found a problem yet with the envoy page or the app.

**Recommendations to others considering Envoy Workplace:**

My only recommendation is to no doubt of the wonderful service.

**What problems is Envoy Workplace solving and how is that benefiting you?**

I used to never know who will come in or not to the office, therefore envoy helped a lot to have a correct office count of staff.

  ### 17. Envoy is a really useful tool for office management for visitors.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Audrey M. | office Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2022

**What do you like best about Envoy Workplace?**

The easy-to-use software makes it easy to look up upcoming and past visitors for your office. Moreover, a wonderful tool to have in an office for office management team.

**What do you dislike about Envoy Workplace?**

Nothing is wrong with Envoy, The only thing I dislike is that ir=t is easy to disconnect with other devices very quickly, and the sign-in part for most visitors with out QR code is a little too long.

**Recommendations to others considering Envoy Workplace:**

No recommendations, it is a great addition to Envoy Visitors.

**What problems is Envoy Workplace solving and how is that benefiting you?**

The only problem I am solving is to keep the name tag printer constantly connected to envoy software.

  ### 18. Simple, intuitive, and clean!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Envoy Workplace?**

Envoy Rooms allows the ability to both reserve specific rooms and hold other rooms to prevent them from being reserved.

**What do you dislike about Envoy Workplace?**

The analytics are a nice feature, but not one that we use or dig into.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Crowding, free-for-alls for rooms - this is benefitting us by having our time be used more judiciously and predictably.

  ### 19. Easy and convience, great for our building, thank you envoy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shaun Q. | f, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2022

**What do you like best about Envoy Workplace?**

ease of use, greatly appreciated by all users here.

**What do you dislike about Envoy Workplace?**

I have no dislikes, envoy happens to be one of those systems that are well designed for you not to have a negative though being as well designed as it is.

**Recommendations to others considering Envoy Workplace:**

try it, you'll love it

**What problems is Envoy Workplace solving and how is that benefiting you?**

Conflicting room booking, lack of room booking system previously.

  ### 20. It is a great tool to keep a good record of all our packages

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about Envoy Workplace?**

I like the record-keeping capabilities and the real-time alerts

**What do you dislike about Envoy Workplace?**

Sometimes the package scan doesn't work, or I must scan twice.

**What problems is Envoy Workplace solving and how is that benefiting you?**

It helps us to keep track of all our deliveries. We have a huge package room, and it has been vital to our organization,

  ### 21. very convenient and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about Envoy Workplace?**

being able to book a room without any hassles.

**What do you dislike about Envoy Workplace?**

sometimes it can glitch and say a rooms busy and booked when it hasnt

**What problems is Envoy Workplace solving and how is that benefiting you?**

being able to have a great resource to book a room.

  ### 22. Envoy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2022

**What do you like best about Envoy Workplace?**

the app allows us to properly monitor our office capacity and it has an easy to use interface

**What do you dislike about Envoy Workplace?**

no filter for specific people having booked office visit

**What problems is Envoy Workplace solving and how is that benefiting you?**

attendance monitoring and office capacity management

  ### 23. Great for Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about Envoy Workplace?**

Makes it easy to accept Deliveries and send notifications to our employees once they have their package

**What do you dislike about Envoy Workplace?**

Would love to add how many packages are together instead of having to scan each one.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Making organizing the delivery room

  ### 24. Envoy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2022

**What do you like best about Envoy Workplace?**

it's on point with all that I need I can find out when and where my package is going to be Deliver to and the time i need it to be there envoy is the best that happen in a long time ....

**What do you dislike about Envoy Workplace?**

I think it's when the link crashes when it goes down and there is nothing to log in to, and what's going on that when it gets to a point when there is nothing we can do bout it but wait for it to let us back? in...

**What problems is Envoy Workplace solving and how is that benefiting you?**

The problem im having with Envoy is to get the technolgy down to a point where i can understand it that the only problom i having as we speak anything other then that im pretty much golden... thank you

  ### 25. Easy to setup and manage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2021

**What do you like best about Envoy Workplace?**

Envoy is easy to set up and deploy with a minimum amount of time involved, especially if you can leverage SSO and SCIM provisioning.

**What do you dislike about Envoy Workplace?**

The functionality between the mobile app and the web portal is very different. There is some overlap, but some tasks can only be performed on mobile, and vice versa. For example, adding a vaccination record could not be done via the web browser on the computer--you had to use the mobile app. It would be better to ensure this and other actions can be done from either type of device.

**Recommendations to others considering Envoy Workplace:**

Have SSO and SCIM provisioning in place before you get started--it will take a lot of extra work off your place (but this is true of any application that supports SSO and SCIM).

**What problems is Envoy Workplace solving and how is that benefiting you?**

Contact tracing, vaccine verification, managing office capacity

  ### 26. Amazing Rooms application that I used ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2022

**What do you like best about Envoy Workplace?**

integration with office365 easy and nice

**What do you dislike about Envoy Workplace?**

the application is very good and easy ..

**What problems is Envoy Workplace solving and how is that benefiting you?**

supporting student to easy find the classrooms from reading the Ipad on the door

  ### 27. nice to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dinesh Kumar K. | Payment Services Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2022

**What do you like best about Envoy Workplace?**

Easy to organize guests. No more confusions with the guests.

**What do you dislike about Envoy Workplace?**

Everything seems good with this application.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Records every person entry and exit.

  ### 28. Envoy is a great way to Keep track

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 27, 2022

**What do you like best about Envoy Workplace?**

The way Envoy keeps track of the office Space

**What do you dislike about Envoy Workplace?**

there is absolutely nothing I dislike about Envoy

**Recommendations to others considering Envoy Workplace:**

This is a great tool for any company for keeping track in office

**What problems is Envoy Workplace solving and how is that benefiting you?**

Allowing us to know who's in and out of office, and who's been in and out

  ### 29. Great product.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about Envoy Workplace?**

I like how easy it is to use the system. Check-In as well.

**What do you dislike about Envoy Workplace?**

Book through tablet the meeting. That would be helpful.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Booked meeting rooms which are not used.

  ### 30. It's a good app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael B. | Family Nurse Practitioner, Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about Envoy Workplace?**

It's a good way to screen people for covid19 infection. Very useful. Easy to change the screening questions. It allows for multiple sets of questions for different types of visitors. Sync with OpenPath is reasonably fast. Is easy to reset profiles for people who have made mistakes, so they are not kept out of the building for too long.

**What do you dislike about Envoy Workplace?**

The app developers have not been receptive to any requests for changes. I've reached out to them 2 or 3 times to request that things be changed, and the responses are not helpful.

**Recommendations to others considering Envoy Workplace:**

It's an excellent way to screen people for infection who may not be up to date on requirements for wellness required to be around others. I understand it can alert people if there is an emergency in the building, and so we hope to be able to set up that feature for future use.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Has effectively kept people out of the office who have active infection and would have possibly infected other people. Allows for those people who are more risk averse to not touch entry points.

  ### 31. Great Feature

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kody C. | Global Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2021

**What do you like best about Envoy Workplace?**

I like how Desks provides you the freedom to upload your own data and map to be tailored to your organization. I also enjoyed how easy it was for a task that seemed like it would take some time. Desks is a great addition to the Envoy sign in, especially in the age of social distancing. I look forward to them expanding the desk feature even further!

**What do you dislike about Envoy Workplace?**

I did find it hard to reset your desk data if you messed up, as well as adding employee names and desks later on was not as smooth. Also if you do not have a map of your office, there is no way to digitally create one or edit on this feature.

**Recommendations to others considering Envoy Workplace:**

Give it a try and see if it can make your office flow more convienent.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Problems solved with Envoy Desks are the dispursement of "Hot Desks" and informing employees of new seating locations.The benefits realized is the easy flow and bypass of searching for desks.

  ### 32. Love how easy and quick it is to use the Envoy app for incoming deliveries!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derek M. | Facilities Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Envoy Workplace?**

Unlike scanning labels, with Envoy you just take the pic and it sends it to the recipient automatically!

**What do you dislike about Envoy Workplace?**

Can't say i really dislike anything, it's pretty spot on

**What problems is Envoy Workplace solving and how is that benefiting you?**

It makes it alot faster to deal with deliveries. Envoy is also easy and convenient to have people sign in during this pandemic

  ### 33. Very clean and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about Envoy Workplace?**

Looks Great.  Easy to use as an administrator.  Easy to use as a user.

**What do you dislike about Envoy Workplace?**

I would like to have the ability to toggle desk users on and off using the directory.  I currently have to spend lots of time setting up neighborhoods.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Return to work.  Alos current desk shortage as we are hiring more staff than we have office space.

  ### 34. A great desk management system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris T. | Facilities Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about Envoy Workplace?**

Simple and  effective  to  monitor usage

**What do you dislike about Envoy Workplace?**

Limited to 100 desks regardless of plan.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Its allowing us to monitor desks in use and allowing us to ensure that we clean and maintain a covid safe workplace. It also allow us to limit or increase availabilty as restrictions ease. We can also keep people in certain areas be assigning a permenant desk and dedicateed certain areas to allow hotel desk. The ability to customise the desk names is a great advantage and adding th emap feature means that should someone need a desk that it height adjustable or adapatable for needs they can be assigned that and given a location before arriving.

With the desk app being linked with the signin system th enotification that you have been assigned a desk is a good addition however it could do with being clearer. ideally it would be nice to have it display up under the green approved icon rather than be displayed after you have signed in and below the sign out button on the app.

When it comes to cost its a difficult one. It's a big price to ask for a small addition but the support from Envoy is fantastic, as it's a new product maybe as more people sign up the price may come down but for our current usage for our small satalite site it's too costly. However we do benefit from the free option so again its a difficult comparison, if you are a medium size bussiness I think you would be between a rock and a hard place to decide.

One little sting in the tail is that if you are a company with more than 100 desks or multiple sites then desks could be very expensive for you, if you are a small company with less then its free. It can be a very useful tool in the current climate and going forward can be useful for hybrid working companies

  ### 35. Makes My Job Easier Daily

**Rating:** 5.0/5.0 stars

**Reviewed by:** James M. | R, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Envoy Workplace?**

How accurate & Organized the system is. It helps make the signing-in process so much easier.

**What do you dislike about Envoy Workplace?**

I don't particularly appreciate that I can't see the action of our other locations from my desk.

**What problems is Envoy Workplace solving and how is that benefiting you?**

It truly helps keep an accurate count of visitors and their scheduled visits.

  ### 36. Envoy Desks is easy to start using and ideal for desk management.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2021

**What do you like best about Envoy Workplace?**

Favorite part of using Envoy Desks is being able to upload a png file and number the spots to use to book. So easy to get started. Thrilled that it's all part of the same software.

**What do you dislike about Envoy Workplace?**

At times, locating the fields you would like to change can be challenging. Otherwise, pretty user-friendly and easy to navigate.  Would like to see Desks available on the ipad rather than just the desktop and mobile app.

**What problems is Envoy Workplace solving and how is that benefiting you?**

We're trying to manage visits to the office by making certain desks available. Sharing when people are attending has been good for those coordinating attendance and meetings.

  ### 37. Great product!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2022

**What do you like best about Envoy Workplace?**

Very convenient with lots of features that could really build up even more. Companies like mine rely on these tools, especially during the pandemic, to protect our team members and visitors while simultaneously allowing for workplace efficiency.

**What do you dislike about Envoy Workplace?**

Lots of room for growth by adding more features. Companies and people are not the same, so adapt to every situation.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Health screening, contact tracing, booking workstations.

  ### 38. Time saver and it does the work for me.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 26, 2021

**What do you like best about Envoy Workplace?**

Allows employees to reserve a desk and insure the office doesn't exceed capacity. It also allows employees to invite guests and have them register ahead of time.

**What do you dislike about Envoy Workplace?**

So far so good. We also use Envoy Visitor and Protect so my only complaint would be the additional costs.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Freeing up my time from management of office capacity and sign in process has been beneficial. It allows for self service!

  ### 39. Envoy Desks and a safe to office return

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robin O. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2021

**What do you like best about Envoy Workplace?**

The desks feature allows us to pre-assign desks to certain employees, like managers who have their own office. The others have any desk automatically assigned or they can pick one from the floor plan manually.

The neighborhoods function allows us to have our teams seated together automatically which greatly enhances the collaboration and team atmosphere.

**What do you dislike about Envoy Workplace?**

It would be great to be able to create new desk assignments without re-importing a CSV file.

**What problems is Envoy Workplace solving and how is that benefiting you?**

The desks feature is a great addition to the already great Envoy platform. It allowed us to return to the office safely while maintaining a great team atmosphere by being seated together.

  ### 40. Envoy: A Great Way to Check in to Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Envoy Workplace?**

The app is straightforward to use and has a friendly interface for reserving your spot at the workplace! It also gives the user a health screening before entering the office.

**What do you dislike about Envoy Workplace?**

Envoy hasn't given me any issues; it's been very straightforward.

**What problems is Envoy Workplace solving and how is that benefiting you?**

We are using Envoy to ensure everyone who decides to go into the office can reserve a seat where they want.

  ### 41. Great way to streamline the delivery process!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea R. | Office Services Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2022

**What do you like best about Envoy Workplace?**

Envoy automatically emails the recipient of the package, which saves me time

**What do you dislike about Envoy Workplace?**

I wish there were a way to add multiple packages to one delivery notification

**What problems is Envoy Workplace solving and how is that benefiting you?**

Keeping track of all the incoming packages rather than write down each tracking number

  ### 42. Getting it done!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about Envoy Workplace?**

I like the ease of use . Its very user-friendly given how I use it. I like that is easy to see and manage people coming into our office. and I know we have used it for accessing our building and ensuring we stick to Pandemic Safety protocols.

**What do you dislike about Envoy Workplace?**

I don't like that the product doesn't do time zone conversions. The product should be giving people information in the time zone they are in and not the one it is being sent from. Maybe we are doing something wrong but I think its important for those types of things to match for candidate experience.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Not sure how to anwser this question

  ### 43. User friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about Envoy Workplace?**

Application was user friendly, no0t very complicated to use.

**What do you dislike about Envoy Workplace?**

Lack of online tutorials, or maybe I just missed where I should be clicking to get the help/info I need.

**What problems is Envoy Workplace solving and how is that benefiting you?**

Monitoring space capacity.

  ### 44. Very customers centrists so we experience in simple way to book the desk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tanzil M. | General Affairs Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2021

**What do you like best about Envoy Workplace?**

Very simple to use so we can book the desk directly

**What do you dislike about Envoy Workplace?**

Everything it's already OK but need to improve how the super admin just upload the manual layout and envoy can describe the layout directly without any manual set up at envoy apps

**Recommendations to others considering Envoy Workplace:**

It's really customer or user centrists so it's really simple to use it

**What problems is Envoy Workplace solving and how is that benefiting you?**

We can solve how we create agile workplace and digitize it. So users can choose where they will work and close with their buddy. On the other side it is better way to have tracing in this pandemic situation.

  ### 45. Great product , easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Envoy Workplace?**

Once the back end is set up , which is really easy,  its almost hands off.  Does all the work for you.   Realy efficient!

**What do you dislike about Envoy Workplace?**

so far, nothing we dislike.   It functions really well for us!

**What problems is Envoy Workplace solving and how is that benefiting you?**

Contact tracing is taken care of.   Teammates and visitors can easily book a desk in hybrid working environment.  Health checks, vaccine records are all taken care of inside the app.

  ### 46. Visitor Registration and staff posts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad S. | R, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2021

**What do you like best about Envoy Workplace?**

All of the easy to use features ensure that guests are properly processed by an intuitive and simple to use ipad interface. Staff member's posts and delivery management tools Envoy are huge plus, phenominal service overall ,

**What do you dislike about Envoy Workplace?**

A hourly reminder tool for visitor's sign out might be helpful

**What problems is Envoy Workplace solving and how is that benefiting you?**

Posts and deliveries managementtools are very helpful and time savings , managing of visitors and vendors visits are also of a great help

  ### 47. Envoy Deliveries has been THE BEST It keeps track of all my packages and employees pick them up.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2021

**What do you like best about Envoy Workplace?**

Notifying recipients is the best—no lingering packages. I appreciate the count feature.

**What do you dislike about Envoy Workplace?**

Not much I dislike. Very useful. Nothing missing. Everything works properly.

**What problems is Envoy Workplace solving and how is that benefiting you?**

We have resolved any lost packages or miss-delivered packages.

  ### 48. Envoy Desks make it easy to return to work and coordinate with other team members

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2021

**What do you like best about Envoy Workplace?**

Desks make it easy to sit with other team members and book desks for multiple days in a row.

**What do you dislike about Envoy Workplace?**

Nothing as it continues to grow for use.

**Recommendations to others considering Envoy Workplace:**

Easy to use and setup product, worth looking into for returning to the office safely.

**What problems is Envoy Workplace solving and how is that benefiting you?**

This safely allowing team members to book and sit together. Allows for a clear understanding of space being utilized and ease of use for team members to book out desks together.

  ### 49. excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2021

**What do you like best about Envoy Workplace?**

the convenience to do multiple tasks in one place

**What do you dislike about Envoy Workplace?**

that there isnt a location services enabled to automatically sign employees in

**What problems is Envoy Workplace solving and how is that benefiting you?**

Covid Compliance, Delivery notifications, alerting employees, and we just realized we can schedule meeting rooms!

  ### 50. Amazing feature to Envoy,

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2021

**What do you like best about Envoy Workplace?**

Easy to use and edit when required. I love the floor plan part as a visual for the end users.

**What do you dislike about Envoy Workplace?**

Only side i would love for this feature to be live on the desktop for when people to sign in.

**What problems is Envoy Workplace solving and how is that benefiting you?**

We do not need to plan where staff sit. We can place a rule so they can sit in neighbors.


## Envoy Workplace Discussions
  - [Participation from company employees](https://www.g2.com/discussions/participation-from-company-employees) - 1 comment, 1 upvote
  - [How I can maximize envoy to digitize my workplace?](https://www.g2.com/discussions/51660-how-i-can-maximize-envoy-to-digitize-my-workplace) - 1 comment, 1 upvote
  - [How do you use envoy delivery?](https://www.g2.com/discussions/how-do-you-use-envoy-delivery) - 1 comment
  - [How do you use envoy desk?](https://www.g2.com/discussions/how-do-you-use-envoy-desk) - 1 comment
  - [What is Envoy software used for?](https://www.g2.com/discussions/what-is-envoy-software-used-for) - 2 comments

- [View Envoy Workplace pricing details and edition comparison](https://www.g2.com/products/envoy-workplace/reviews?filters%5Bnps_score%5D%5B%5D=5&page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A52%3A07+-0500&secure%5Bsession_id%5D=3f3d8e53-5e35-4912-a124-bb90785b7af2&secure%5Btoken%5D=762e16a43757daa5a1db903747325b5035274603fed374db82ecbfb559ec876f&format=llm_user)
## Envoy Workplace Integrations
  - [Aruba Disaster Recovery](https://www.g2.com/products/aruba-disaster-recovery/reviews)
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  - [Avigilon Unity](https://www.g2.com/products/avigilon-unity/reviews)
  - [Brivo](https://www.g2.com/products/brivo/reviews)
  - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews)
  - [DataWatch911](https://www.g2.com/products/datawatch911/reviews)
  - [Datawatch DirectAccess](https://www.g2.com/products/datawatch-directaccess/reviews)
  - [Genetec](https://www.g2.com/products/genetec-genetec/reviews)
  - [Genetec Security Center SaaS](https://www.g2.com/products/genetec-security-center-saas/reviews)
  - [HPE Aruba Networking SSE](https://www.g2.com/products/aruba-a-hewlett-packard-enterprise-company-hpe-aruba-networking-sse/reviews)
  - [Kisi](https://www.g2.com/products/kisi/reviews)
  - [OnGuard Connext](https://www.g2.com/products/onguard-connext/reviews)
  - [OnGuard Visitor](https://www.g2.com/products/onguard-visitor/reviews)
  - [Protege](https://www.g2.com/products/protege/reviews)

## Envoy Workplace Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Interaction Tracking
- Geolocation
- Two-Way Communication
- Scenario Planning
- Generative AI
- Incident Management
- SMS Messaging
- Activity Dashboard
- Real-Time Notifications
- Chat/Messaging
- Multi-Language Alerts
- Reporting/Analytics
- Templates
- Mobile Access
- Campus Notifications
- Mobile Alerts
- User Management
- Contact Management
- Email Alerts
- Access Controls/Permissions
- Event Triggered Actions
- Mass Notifications
- Scheduling
- Reminders
- Contact Database
- Real-Time Monitoring
- API
- AI Copilot
- Risk Alerts
- Third-Party Integrations
- Multi-Channel Communication
- Communication Management
- Push Notifications

**Booking**
- Calendar Scheduling
- Room Booking
- Room Information
- Desk Booking
- Automated Scheduling
- Event Calendar
- Event Scheduling
- Facility Scheduling
- Third Party Booking
- Single Sign On

**Facility Booking**
- Desk Booking
- Meeting Room Booking
- Common Space Booking
- AI Copilot
- Real-Time Availability

**Seating Options**
- Amenities
- Automatic Grouping
- Predefined Neighborhoods
- Recurring Reservations
- Space Reservation
- Desk Reservation

**Notifications**
- Reminders
- Custom Notifications
- Summaries

**Generative AI**
- AI Text-to-Image
- AI Image-to-Text
- AI Text-to-Video
- AI Text-to-3D
- Generative AI

**Agentic AI - Package Tracking**
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Meeting Room Booking Systems**
- Proactive Assistance

**Space Intelligence & Analytics - Smart Spaces**
- Environmental Monitoring
- Space Utilization Insights
- Occupancy Analytics

**Platform tools**
- Room Search
- Room Usage Insights
- Availability Management
- Reservations Management
- Internal Meetings
- Email Management
- Space Management
- Resource Management
- Visitor Management
- Booking Management
- Calendar Management
- Vendor Management
- User Management

**Office Maps**
- Interactive Office Maps
- Employee Locator
- Team Neighborhoods
- For Offices

**Tech Stack**
- Moble App Offering
- Employee Communications Integrations
- Calendar Integrations
- SSO Compatible
- Third-Party Integrations

**IoT & Device Integration - Smart Spaces**
- Smart Device Management
- API & System Integrations
- IoT Sensor Integration
- Edge Data Processing

**Administration**
- Hardware
- Wayfinding
- Mobile Booking
- Online Booking

**Workplace Analytics**
- Space Usage
- Trends & Preferences
- Forecasting

**Collaborative Features**
- Team Chats

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Text-to-3D
- AI Image-to-Text
- Generative AI

**Space Management & Experience - Smart Spaces**
- Digital Wayfinding
- Visitor & Access Management
- Workplace Experience Insights
- Workspace & Room Booking

**Additional Functionality**
- AI Copilot
- Access Controls/Permissions
- User Management
- Email Reminders
- Visitor Management
- Contact Tracing
- Reporting/Analytics
- Email Management
- Wayfinding
- Surveys & Feedback
- QR Codes
- Desk Availability Schedule
- Floor Plans & Maps
- Online Booking
- Booking Management
- Hot Desking
- Meeting Room Booking
- Occupancy Management
- Utilization Reporting
- Drag & Drop
- Single Sign On
- API
- Employee Self Service
- Calendar Management
- Payment Processing
- Availability Indicator
- Employee Directory
- Scheduling
- Calendar Sync
- Search/Filter

**Additional Functionality**
- Customizable Reports
- Access Controls/Permissions
- Utilization Reporting
- AI Copilot
- Room Availability Schedule
- Third-Party Integrations
- Alerts/Notifications
- Resource Allocation & Planning
- Calendar Sync
- Activity Tracking
- Usage Tracking/Analytics
- Real-Time Updates
- Approval Process Control
- Categorization/Grouping
- Payment Processing
- Reminders
- Availability Indicator
- API
- Drag & Drop
- Microsoft Outlook Integration
- iCalendar Support
- Real-Time Data
- SSL Security
- Search/Filter
- Data Import/Export
- Digital Signage
- Activity Dashboard
- Multi-Location
- Customizable Branding
- Email Reminders
- Reporting & Statistics

**Administrative Tools**
- Compacity Planning
- Meeting Cancellation Protection
- Amenity Labels
- Shelf Planning
- Resource Allocation & Planning

**Generative AI**
- Generative AI

**Agentic AI - Space Management**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations

**Additional Functionality**
- Work Order Management
- Workflow Management
- User Management
- API
- Activity Dashboard
- Email Management
- For Retail
- Visual Analytics
- Occupancy Management
- Space Reservation
- Asset Lifecycle Management
- Planogramming
- Inventory Management
- Fixed Asset Management
- Drag & Drop
- Multi-Location
- Customizable Reports
- Data Import/Export
- Calendar Management
- Access Controls/Permissions
- Usage Tracking/Analytics
- Real-Time Updates
- Alerts/Notifications
- Reporting & Statistics
- Maintenance Scheduling
- Customizable Branding
- Resource Management
- Real-Time Data
- Facility Scheduling

## Top Envoy Workplace Alternatives
  - [Tactic](https://www.g2.com/products/tactic/reviews) - 4.6/5.0 (553 reviews)
  - [Robin](https://www.g2.com/products/robin/reviews) - 4.4/5.0 (206 reviews)
  - [Eptura Engage](https://www.g2.com/products/eptura-engage/reviews) - 4.3/5.0 (175 reviews)

