It is very important to our organization, and it has become one of the pillars of our workings. Review collected by and hosted on G2.com.
No improvements needed, and it is still the best! Review collected by and hosted on G2.com.
It is very important to our organization, and it has become one of the pillars of our workings. Review collected by and hosted on G2.com.
No improvements needed, and it is still the best! Review collected by and hosted on G2.com.
Guests usually always are able to check in without issue Review collected by and hosted on G2.com.
It would be great to be able to use the desk features in a less manual way - to be able to set it up and not have to manually place all the desks Review collected by and hosted on G2.com.

I love that we are able to invite guests and limit touchpoints by using Envoy integrations. We can send bulk information out to visitors, and they can register in advance to make their visit much more smooth. It is incredibly helpful to be able to see the invitations of multiple people, and check in and out from both the portal and the kiosk. Review collected by and hosted on G2.com.
Nothing so far! We love it and haven’t run into any issues. Review collected by and hosted on G2.com.
Overall very good. Sometimes it can be difficult to run particular reports/extract data. Review collected by and hosted on G2.com.
Make it easier to generate specific reports and pull data from the analytics dashboard. Review collected by and hosted on G2.com.

Envoy Visitors has been an amazing addition to our client check in process. It allows us the control necessary to tailor the experience for our visitors. Review collected by and hosted on G2.com.
There really aren't any things that I can say that I dislike about Envoy Visitors. Review collected by and hosted on G2.com.
Flexibility to build, thorough training materials, and intuitive nature for our end users. Review collected by and hosted on G2.com.
Was tough at setup. We had a glitch that never converted our free trial, so launch was delayed after all end users were trying to log in. Once that was fixed. it has been pretty smooth. It is more costly than some other solutions but includes more features we need - preregistration's being the biggest priority. It's cheaper than some others. Review collected by and hosted on G2.com.
Know people inside and out, people, visitor,s and all employees Review collected by and hosted on G2.com.
That is not flexible about names and last names ( example: entered first name and next last name. But when I try to find the person entered last name, it won't come out. because they entered their first names. Review collected by and hosted on G2.com.
Envoy allows visitors to know that they are about to be connected to a staff member and show cases our professional environment. Review collected by and hosted on G2.com.
I really don't have anything that I dislike about Envoy Visitors, it has meant the world to us as we are often short-staffed. Review collected by and hosted on G2.com.

Envoy helps me manage visitors, making the process more agile and practical. Review collected by and hosted on G2.com.
There is nothing I dislikThere are no points I consider negative or dislike about envoy managemente. Review collected by and hosted on G2.com.
Batch input all the names and companies
Data pulling is quick and easy
Service request / customer support is very responsive
As a heavy user, this tool is very helpful to manage the site visits. Review collected by and hosted on G2.com.
Not really. Some features were missing during upgrades but customer support resolved very quickly. Review collected by and hosted on G2.com.