--- title: Envoy Visitors Reviews meta_title: 'Envoy Visitors Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 437 reviews by the users' company size, role or industry to find out how Envoy Visitors works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 437 scale: '5' date_modified: '2026-08-13' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Envoy Visitors Reviews **Vendor:** Envoy **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 437 ## About Envoy Visitors Envoy Visitors creates a warm welcome for guests while safeguarding people, property, and ideas. Envoy makes it easy with touchless sign-in, badge printing, legal documents, granting wifi access, and notifying hosts. Envoy Protect confirms everyone walking through your door is healthy with a health screen before they leave home, and allows you to set capacity limits and conduct contract tracking. ## Envoy Visitors Pros & Cons **What users like:** - Users appreciate the **ease of use** of Envoy Visitors, enjoying its intuitive interface and straightforward deployment. (20 reviews) - Users value the **flexible multi-site management** and customization features of Envoy Visitors for efficient operations. (8 reviews) - Users praise the **convenience** of Envoy Visitors, appreciating its ease of use and efficiency in managing visitor check-ins. (6 reviews) - Users find the **helpful features** of Envoy Visitors essential for managing visits and enhancing safety protocols. (6 reviews) - Users appreciate the **ease of use** of Envoy Visitors, ensuring a smooth and efficient front desk experience. (6 reviews) - Efficiency (4 reviews) - Flexibility (4 reviews) - Users value the **intuitive design** of Envoy Visitors, making check-ins smooth and effortless for everyone involved. (4 reviews) - Customer Engagement (3 reviews) - Easy Integrations (3 reviews) **What users dislike:** - Users are disappointed by the **lack of customization** options, making features less efficient and sometimes confusing. (4 reviews) - Users express frustration with the **limited customization** of Envoy Visitors, impacting user experience and efficiency during check-ins. (4 reviews) - Users find the **high costs** of Envoy Visitors concerning, especially for limited host capabilities and upgrades. (3 reviews) - Users note the **heavy internet dependency** of Envoy Visitors, as system performance falters with weak connectivity. (3 reviews) - Users report **insufficient information** regarding visitor images not matching names, complicating the experience and data accuracy. (2 reviews) - Users find the **limited features** of Envoy Visitors restrictive, hindering effective scheduling and employee management. (2 reviews) - Unnecessary Features (2 reviews) - Users face frequent **update issues** with Envoy Visitors, notably needing re-authentication after each upgrade. (2 reviews) - Connection Issues (1 reviews) - Difficult Learning (1 reviews) ## Envoy Visitors Reviews ### 1. Efficient Tracking with Custom Flows **Rating:** 3.5/5.0 stars **Reviewed by:** Michael B. **Reviewed Date:** November 11, 2025 **What do you like best about Envoy Visitors?** I appreciate that Envoy Visitors allows me to view multiple sites from one location, which helps streamline operations and ensure consistent oversight across various data center locations. This feature enhances my ability to manage and monitor visitor activities efficiently without being confined to a single site, giving me greater flexibility and control. Additionally, I enjoy the ability to customize the flows within Envoy Visitors, which allows me to tailor the visitor check-in process to meet the specific requirements of each site. This customization means I can adapt the sign-in experience to better align with our operational environment, ensuring smoother and more efficient visitor management. I also value the feature that allows data input to be moved to the user, as it reduces the administrative burden on our staff and empowers visitors to enter their own information, thereby improving accuracy and efficiency in the data capture process. **What do you dislike about Envoy Visitors?** I am disappointed that the ID scanner doesn't autofill the user's information, which could save time and reduce errors during visitor check-ins. Additionally, it's frustrating that we can't get the system to recapture the signature on each visit, which is essential for maintaining accurate and up-to-date records. The initial setup was also challenging, as the sign-in flows seemed to be designed for a different environment, which made customization and adjustment to our specific needs more cumbersome. **What problems is Envoy Visitors solving and how is that benefiting you?** I use Envoy Visitors for tracking who enters and escorts visitors at data centers, with the added benefit of viewing multiple sites from one location and customizing flows. ### 2. General Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Envoy Visitors?** We’ve been using the Envoy Visitors Program for our residence, and it’s been an excellent addition to our front desk operations. The system is easy to use, professional, and has made guest registration and tracking much more efficient. Visitors appreciate the quick and seamless check-in process, and our staff love how organized it keeps our records. **What do you dislike about Envoy Visitors?** Overall, I’ve had a positive experience using Envoy Visitors — it’s a reliable, user-friendly system that makes managing guest check-ins and visitor records simple and professional. The platform streamlines our front desk operations and adds an extra layer of security for everyone entering the building. That said, I’ve noticed a couple of limitations worth mentioning. The customization options can feel somewhat restricted unless you’re on a higher-tier plan, as advanced features like branded interfaces, enhanced directory management, and sign-out tools require an upgrade. Additionally, the system is heavily dependent on a strong internet connection — when connectivity is weak, performance can slow down, which occasionally disrupts the flow of check-ins. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors has made a huge difference in how we manage guests, vendors, and contractors. The digital check-in system is quick, professional, and easy to use, helping us replace manual processes with accurate, secure visitor tracking. Automatic notifications, real-time reporting, and strong privacy controls make front desk operations smoother and safer. The integration options are great for managing access and improving communication. It’s been especially valuable for our residence and conference operations, ensuring consistency and professionalism year-round. Envoy is a reliable, user-friendly system that delivers exactly what modern facilities need. ### 3. Effortless Visitor Management, But Costs Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Tristan C. | Sr. Enterprise Applications Manager **Reviewed Date:** December 18, 2025 **What do you like best about Envoy Visitors?** I like how easy it was to manage and set up Envoy Visitors. The notifications work okay, and the registration for visitors is pretty easy. The fact that there's an Outlook plugin is also something I appreciate. **What do you dislike about Envoy Visitors?** I think the cost is somewhat high and also the ability to tie into building systems would be great for visitors when we rent from a managed building. It would be nice if a building that you are renting a floor from would integrate with the company system so visitors have to register in one portal rather than several. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors helps register visitors, keeps things organized, allows us to know who's on campus, and easily alerts employees when someone arrives. ### 4. Makes Managing Visitors Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Envoy Visitors?** It’s easy to use, reliable, and looks good. The notifications are instant and it keeps our front desk running smoothly. **What do you dislike about Envoy Visitors?** We spend a fair bit of time keeping the printers connected. This may be more of an issue with the Epson printers, but their are limited models supported. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors replaced our old paper sign-in sheet and manual check-in process. It keeps everything digital, so we always know who’s in the building, and it automatically notifies the right person when a guest arrives. It saves time and helps with security and record-keeping. ### 5. User-Friendly and Highly Convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Katheryn T. **Reviewed Date:** December 09, 2025 **What do you like best about Envoy Visitors?** I use Envoy Visitors for site check-ins, and I really like how it enables us to keep track of headcount electronically. It’s very user-friendly, which makes the process easy for everyone involved. The convenience it offers is a significant advantage for us, and the initial setup was very easy. **What do you dislike about Envoy Visitors?** Nothing **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors enables us to keep track of headcount electronically during site check-ins. ### 6. Envoy has been a learning and futuristic experience to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Envoy Visitors?** Quick secure Sign in and database of visitors is saved for future references. **What do you dislike about Envoy Visitors?** Images of visitors are not matching with the visitors' names. Seems after signing in the images randomly appear on other names. **What problems is Envoy Visitors solving and how is that benefiting you?** Writing on paper and managing list of banned visitors that are not allowed in the work place. ### 7. Can be very useful but also needs some work in minor aspects. **Rating:** 4.0/5.0 stars **Reviewed by:** Mariah V. | Office Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Envoy Visitors?** One of the key benefits of using Envoy Visitors is the ability for guests to register in advance and check in using their QR code at reception, allowing for a smooth and efficient entry into our space. I'm not entirely sure what the visitor experience looks like, but if Envoy provides temporary access to view our office map, that would definitely be a helpful feature. **What do you dislike about Envoy Visitors?** One limitation we've experienced with Envoy Visitors is that, even with admin access, I'm unable to schedule a visit on behalf of someone else, if I send the invitation, I'm automatically listed as the host, which can create confusion at times. It would be helpful to have the option to designate which employee the visitor is here to see when scheduling the visit. So that the employee receives a Slack message from Envoy, when their guest arrives, instead of me. **What problems is Envoy Visitors solving and how is that benefiting you?** The option to register in advance is beneficial for group visits. ### 8. Great Visitor Check-in System **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Envoy Visitors?** The features we needed were all present. The software for the user check-in was stable. Active Directory integration worked extremely well. **What do you dislike about Envoy Visitors?** The cost was high though I don't know if it was any higher than the competion. **What problems is Envoy Visitors solving and how is that benefiting you?** We needed a way to let employees know that a visitor had arrived and was waiting in the vestibule. Envoy allowed us to integrate our Active Directory to the customer facing iPad so that contacts are always current. No user management for Envoy is needed. Another thing this allows us to do is print guest name badges so they are ready just as soon as they come into the office. ### 9. Envoy Review **Rating:** 4.0/5.0 stars **Reviewed by:** Michael N. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Envoy Visitors?** Overall very good. Sometimes it can be difficult to run particular reports/extract data. **What do you dislike about Envoy Visitors?** Make it easier to generate specific reports and pull data from the analytics dashboard. **What problems is Envoy Visitors solving and how is that benefiting you?** Simplifies and streamlines our guest management experience ### 10. BSO **Rating:** 4.0/5.0 stars **Reviewed by:** jovita G. | Security - working front office. we entered all people work or visitors or contractors, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Envoy Visitors?** Know people inside and out, people, visitor,s and all employees **What do you dislike about Envoy Visitors?** That is not flexible about names and last names ( example: entered first name and next last name. But when I try to find the person entered last name, it won't come out. because they entered their first names. **What problems is Envoy Visitors solving and how is that benefiting you?** Benifit is we know who's entered. we conted all visitor, contractors and vendors ### 11. Easy Interface - Price Tiers are frustrating **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Envoy Visitors?** Interface and ease of deployment. Not much maintenance required beyond turning it on and go. **What do you dislike about Envoy Visitors?** The standard tier limits you to 50 employees listings which is silly considering that its just a lookup. Also that enterprise is required for the SSO offering. **What problems is Envoy Visitors solving and how is that benefiting you?** Tracking all visitors and having them complete required forms ### 12. Envoy is a helpful system for ITAR needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Allison L. | Sales Admin and Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Envoy Visitors?** I like the simplicity and options to change questions as a adminstrator. Customer support is usually helpful. **What do you dislike about Envoy Visitors?** I do not like the process of reconnecting Wi-Fi or Bluetooth, as it is not user-friendly or easy. **What problems is Envoy Visitors solving and how is that benefiting you?** Solving the needs of ITAR policies and the ability to track visitors. ### 13. I have had a good experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** It gives me many options to add multiple people **What do you dislike about Envoy Visitors?** I do not really dislike much. It covers my needs. **What problems is Envoy Visitors solving and how is that benefiting you?** it is giving me the ability to add more people to the system. This helps track who is visiting ### 14. The program is responsive, I would change the future visitor view, however it has served us well **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Envoy Visitors?** User friendly and quick response time. What I do not like is how expensive / costly it has become. **What do you dislike about Envoy Visitors?** The cost and the way it does not show who the visitor is associated with in the text message. **What problems is Envoy Visitors solving and how is that benefiting you?** Record keeping and pre registration of future visitors ### 15. Easy to use and update **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Envoy Visitors?** Envoy is easy to use, easy to read and clear. **What do you dislike about Envoy Visitors?** The main gripe with Envoy is the app requiring re-authentication every time it updates, other than that it works well. **What problems is Envoy Visitors solving and how is that benefiting you?** We have no reception staff, Envoy effectively does the task for us. ### 16. Pretty decent, with room to improve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Envoy Visitors?** I really like the web portal that is able to show how many visitors are currently at your location or signed in. This is helpful for tracking vendors and contractors, in the event of an emergency, or to use as a quasi-time keeping software as well, in the event of any discrepancy. Customer support is also incredibly easy to deal with and very friendly and prompt. If anything does go wrong with the system, customer service has always been on top of things immediately. **What do you dislike about Envoy Visitors?** I think it would be incredible for administrators to be able to see ID's that are scanned in. On more than one occasion we have found someone using a false/incorrect ID, and have not been able to verify until we saw them the next time. It also would be extremely helpful if the system would remember previous visitors, and instead of making them take new photos or scan their ID's again, if it would just recognize the visitor as the name is typed in. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy allows our company to sign in visitors and contractors, without the need to assign them permanent badges. It also allows us to track when folks are coming in (what times are busiest, etc.) and how many visitors on average an employee is bringing in. This benefits us like any other metric we can track really, but the main thing is being able to determine who is in our facility, and who is in charge of them. In the event of some kind of issue with a visitor, we can immediately contact their POC to deal with it. ### 17. Perfect for small offices **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Envoy Visitors?** I like having the host the ability to be contacted directly from the panel and not have meet with a receptionist to coordinate the meeting. Also, the application is simple to configure from the website. You can be up and running in a matter of minutes. **What do you dislike about Envoy Visitors?** What I like the least about Envoy Visitors is there in no Android compatible app. I would utilize more visitor panels, if that was the case. **What problems is Envoy Visitors solving and how is that benefiting you?** No one is needed to monitor the visitors area. ### 18. Envoy is getting better with each update **Rating:** 3.5/5.0 stars **Reviewed by:** Sage A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Envoy Visitors?** I like that Envoy allows for visitors to complete necessary steps ahead of time; also the integration features with badging systems. Additionally, the analytics are super helpful. **What do you dislike about Envoy Visitors?** I wish that Envoy allowed for approval to be given by administrators before having a user "check in" since random people can just come in as long as someone puts their email on envoy or they have access to the check-in ipad at our entrance. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Vistors allows us to make sure visitors are signing NDA agreements necessary within our industry and lets us track analytics for all users, guest and employee, in terms of headcounts for weekly meals, events, and daily usage of the office space. ### 19. Great Idea, Mediocre Implementation Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Envoy Visitors?** It just makes sense, from txting/emailing/slacking all required parties to keeping logs and implementations, Envoy is a great platform. **What do you dislike about Envoy Visitors?** The roll-out of our system has been painfully slow, with constant need to poke them to keep them on track. **What problems is Envoy Visitors solving and how is that benefiting you?** Better records keeping of visitors. Better notification of staff of guests onsite and planning of visits. ### 20. Overall good visitor management tool with some growing pains for enterprise-level features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Envoy Visitors?** Pros of working with a smaller company - *direct access to dev teams *dedicated account rep *ability to submit feature requests that might actually get implemented *ability to request new integrations get developed right away (sometimes at a cost) *genuinely responsive and seem to care about their customers *overall good UX for end-users (although I think they need to be careful as they keep adding more and more features (some of which don't apply to certain customers - and admin/configuration area could be more intuitive) *good SCIM integration for SSO and autoprovisioning/deprovisioning *quick response from support live chat **What do you dislike about Envoy Visitors?** *Sometimes seems to run too lean - can take a long time to get issues resolved; some issues with integration with building systems *Lacks internationalization *Lacks some enterprise features (no customer support portal - only chat; customer-visible audit trail) *Lack of ad-hoc reporting (but good dashboards) *Can't whitelabel portal or emails **What problems is Envoy Visitors solving and how is that benefiting you?** Invite visitors, check-in visitors, integrate with building's visitor management systems or access control systems. ### 21. Envoy Visitors **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Envoy Visitors?** Easy setup and management. Customer Success Manager is easily available to assist with any questions or issues we've run into. Navigating the platform is very user friendly even without a formal introduction to the application. **What do you dislike about Envoy Visitors?** Having multiple locations, it would be easier if we could easily apply different attributes to different locations without having to set them all up individually. This would help streamline the management process without having to update each location. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors allows our offices to easily track visitor traffic flow as well as the ability for employees to schedule their own visitors to the office without having to get any additional help involved. This platform allows our employees to self service their visitations, as well as the ability for our security team to help monitor visitors in our office. ### 22. I'm a fan of Envoy **Rating:** 4.0/5.0 stars **Reviewed by:** Eric N. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Envoy Visitors?** Flexibility of workflow, ease of use, variety of platforms **What do you dislike about Envoy Visitors?** Honestly, I have no complaints at the moment **What problems is Envoy Visitors solving and how is that benefiting you?** It relieves the need for a receptionist in our lobby. ### 23. Envoy has been extremely helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Envoy Visitors?** Seeing who plans on coming into the office, how many people are currently in the office, and the option to add your covid vaccination information. **What do you dislike about Envoy Visitors?** No issues as of today. I've been using Envoy since the pandemic for a return to office pilot. **What problems is Envoy Visitors solving and how is that benefiting you?** It helps to know when a vendor has arrived. Envoy will send you a message when your guest has arrived. ### 24. Use t work to capture visitor information **Rating:** 3.5/5.0 stars **Reviewed by:** John K. | IT Infrastructure Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Envoy Visitors?** Easy for the visitor to sign in to the system **What do you dislike about Envoy Visitors?** THere are issue that i have run into the have either taken weeks to fix or there is no fix at all. **What problems is Envoy Visitors solving and how is that benefiting you?** it help us meet corporate compliance objectives ### 25. Very Intuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Oscar A. | Sr. Workplace Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Envoy Visitors?** Instant analytics of the staff inside my office. **What do you dislike about Envoy Visitors?** It does not integrate well with access management systems. **What problems is Envoy Visitors solving and how is that benefiting you?** Having a photo of the visitor is extremely helpful. **Official Response from Suzi Hiza:** > We're glad to hear Visitors has been a helpful addition to your workplace! If you're running into trouble with integrating with your access management system, we'd be happy to help. We have 100+ supported integrations currently available: https://envoy.com/integrations/#access-control. And if you don't see your access management system on that list, or need help getting set up, please feel free to contact our support team for help: https://envoy.com/contact-support/. ### 26. Envoy has been a great addition to our company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Envoy Visitors?** The simplicity of the interface and how things work. It's not obscured. **What do you dislike about Envoy Visitors?** Some features weren't available at launch, but Envoy listens and implements what is provided from feedback, much love. **What problems is Envoy Visitors solving and how is that benefiting you?** Solves the manual paper signing in and out, now everything is in the digital world. ### 27. Some flaws **Rating:** 3.5/5.0 stars **Reviewed by:** Noel J. L. | Director of Security, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Envoy Visitors?** Easy to display for the visitor. No longer use paper and pen to sign in **What do you dislike about Envoy Visitors?** After every entry, the user is there wondering what to do next. Instead of an arrow, the tab should read next. We have to come out from our desks to show the visitor the next step. We should be able to filter the visitors a bit better. We are a school and need to create a filter by grade. We can't t do that. **What problems is Envoy Visitors solving and how is that benefiting you?** Eliminates the use of paper sign in ### 28. Simple app to utilize for employees during the hybrid work setting **Rating:** 4.0/5.0 stars **Reviewed by:** Emm P. | Director of Product Design, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2022 **What do you like best about Envoy Visitors?** Self-registering oneself whenever you might have to go into the office to work in person during the Covid-19 pandemic and the hybrid work settings. **What do you dislike about Envoy Visitors?** The UX design on a few UI screen(s) still appears a bit ambiguous and not always contextually clear. **What problems is Envoy Visitors solving and how is that benefiting you?** The app enables the employees to register themselves via the Envoy app whenever they need to come into the office to work in person instead of simply working remotely from home without spending money or wasting time commuting. ### 29. Envoy is a great tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Envoy Visitors?** The QR code sent to scan in is one of the best features. It is great that it helps keep all inforamtion in one area so we can review if needed. I am unaware of any competitors for envoy. I also envoy that you can schedule your visits to the office in advance. **What do you dislike about Envoy Visitors?** The least helpful aspect would be the disadvantage it has for our international guests. They are unable to leave a international contact number and we are left using the office number. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy has helped us in tracking the guests and people we have in the building. It is esepcaily helpful now, with COVID being an issue globally we can help with contact tracing and know when our guests are here to visit. **Official Response from Suzi Hiza:** > We're so glad to hear that Envoy Visitors is working well for your workplace! And I have good new. The Visitors app does allow guests to enter international phone numbers when checking in. Our support team would be happy to help you with that if you submit a request: https://envoy.com/contact-support/. Thanks for your feedback! ### 30. Organized system, useful tools **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Envoy Visitors?** Best features: Ability to send pre-registration forms out (via email) ahead of time, with our NDA and Covid-screening questions baked in. Ability to immediately see the list of visitors who have 1) signed in for the day, and 2) got invites and have yet to sign in. **What do you dislike about Envoy Visitors?** It is confusing for guests when they have pre-registered online prior to their visit, then they still need to pull up their QR code and go through a couple of steps to register (and when they click sign in, the keyboard pops up covering the "I have a QR code" button). What we sometimes end up doing is asking guests to show us their ID first so we can see if they even need to do that. **What problems is Envoy Visitors solving and how is that benefiting you?** Definitely saves time and streamlines the visitor sign-in experience, and makes it easy for the office team and security team to look up guests. ### 31. envoy admin user **Rating:** 4.0/5.0 stars **Reviewed by:** Becca A. | System Operations Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2022 **What do you like best about Envoy Visitors?** reminders (when they work) to fill out your health screening. CS rep! **What do you dislike about Envoy Visitors?** no admin dashboard on mobile app. getting into the office is a 3-step process which many users mess up. integration with kisi continues to get errors. **What problems is Envoy Visitors solving and how is that benefiting you?** keeping track of where employees are. no more manual contact tracing ### 32. Good and very practical with the slack integration **Rating:** 4.0/5.0 stars **Reviewed by:** Stefano T. | IT project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Envoy Visitors?** I like the product's usability and the easy configuration, it`s practically plug and play! Very easy to use in case you have a busy reception in medium/big buildings! **What do you dislike about Envoy Visitors?** Nothing so far on the delivery module and the integration with Slack, would be very interesting to know if there are the same capabilities also with Microsoft Office integration (receiving a message on Teams when a visitor is coming) or not **What problems is Envoy Visitors solving and how is that benefiting you?** Problem solved is the time by the receptionist to welcome visitors and print badges + informing the host. With Envoy he/she will only have to tell to the visitor to follow the procedure, and everything will be done automatically. ### 33. For most people Envoy Visitors is really straight forward. **Rating:** 4.0/5.0 stars **Reviewed by:** Briadi D. | Receptionist, Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Envoy Visitors?** It is very hands off from the admin side of things **What do you dislike about Envoy Visitors?** Toggeling to the next page is not obvious to some people. **What problems is Envoy Visitors solving and how is that benefiting you?** For our company it is making the sign in process more efficient. ### 34. It's a good a complete solution **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea A. | I, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about Envoy Visitors?** Plug and play solution with ready to use features. The main need was to eliminate the old-fashioned sign-in visitor book. No more paper forms. Plus the support team is ready to help by chat, email or phone call. **What do you dislike about Envoy Visitors?** I notice that guests that have already registered, don't understand that they don't need to fill in all the registration form but they can recall their data simply trough theiremail address. The free edition is a little bit limited but... That's part of the game. **What problems is Envoy Visitors solving and how is that benefiting you?** Removing paper visitors register and centralization of information. Plus being able to reference back to who was in the office and when. Easy peasy lemon squeezy ### 35. Seamless HR Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Pamela C. | Vp cpo, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Envoy Visitors?** Ease of use for staff and visitors. The process is quick. The email prompts to the administrator are really helpful. **What do you dislike about Envoy Visitors?** The dashboard landing page. All visitors are logged together. Would like the information readily apparent by type (employee versus visitor). Would like to drill down by department. this will allow more fruitful conversations about what we are tracking with the tool. **What problems is Envoy Visitors solving and how is that benefiting you?** COVID tracing; work hours; traffic during the day to minimize COVID interactions; PTO fraud ### 36. Pluralsight **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Envoy Visitors?** I like how you can proactively send invites to planned visitors so badges can be pre-printed for a quick and seamless check in when they arrive. I also like how unplanned visitors can check in as they arrive. **What do you dislike about Envoy Visitors?** The sticker badges seem cheap and unprofessional so we have been placing them in a plastic card holder on a lanyard to improve their presentation quality. I understand they have to be on a sticker if you are going to print them from a roll on a printer. **What problems is Envoy Visitors solving and how is that benefiting you?** We look much more prepared as visitors arrive. It helps visitors feel welcome and important and the host of each visitor know they will be notified when the time of arrival comes. ### 37. Envoy Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Envoy Visitors?** Envoy is easy to use. Efficient. As the point of contact at my place of business, it has streamlined the process of checking in visitors. I am enjoying it thouroughly. **What do you dislike about Envoy Visitors?** There is not much to dislike! Maybe a database of all the visitors and their info would be useful. **What problems is Envoy Visitors solving and how is that benefiting you?** Faster checking in contractors! ### 38. Envoy will be good for your Business **Rating:** 4.0/5.0 stars **Reviewed by:** Maria V. | Office Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2021 **What do you like best about Envoy Visitors?** When your Visitor comes in, Envoy emails the Staff Member that their Guest has signed in and is in the Office waiting. **What do you dislike about Envoy Visitors?** Our system keeps disconnecting from the computer. **Recommendations to others considering Envoy Visitors:** I recommend envoy for your Business, helps when Guests come to your Business. **What problems is Envoy Visitors solving and how is that benefiting you?** Staff Members know when their Guests are here. Greeting Guests are Great for your Business. ### 39. Amazing Visitor Management **Rating:** 4.0/5.0 stars **Reviewed by:** James G. | Data Center Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Envoy Visitors?** Ease of use for both visitor and technician. **What do you dislike about Envoy Visitors?** Nothing comes to mind. This is a great product that continues to evolve. **What problems is Envoy Visitors solving and how is that benefiting you?** Expeditious entry for visitors, vendors, and contractors. ### 40. Envoy Review **Rating:** 4.0/5.0 stars **Reviewed by:** Tammy W. | Production Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Envoy Visitors?** Having the on time dashboard on my computer. **What do you dislike about Envoy Visitors?** Having to reboot the label printer frequently. **What problems is Envoy Visitors solving and how is that benefiting you?** Visual pictures of vistors. Having a good watch on visitors incoming and outgoing times. ### 41. Envoy is helpful! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about Envoy Visitors?** That visitors can be checked in easily and even in advance, and that I can add users with ease. Also that we can use it for more than once space **What do you dislike about Envoy Visitors?** When visitors register in advance the QR codes or "tickets" don't work **What problems is Envoy Visitors solving and how is that benefiting you?** Helping keep track of all visitors in our spaces ### 42. User friendly and intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Envoy Visitors?** Ease of use on front end and back end...mobile technology **What do you dislike about Envoy Visitors?** Would be great to build in features to recognize additional requirements to enter - vax status, etc. **Recommendations to others considering Envoy Visitors:** We would recommend this product. **What problems is Envoy Visitors solving and how is that benefiting you?** Safe access to our building for employees and third parties, ability to know who is in the building and when, ability to convey health and safety requirements. ### 43. We alway used Envoy when visitors come to office, it is very friendly and great help to our work. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Envoy Visitors?** When Visitors came, there was an email sent to my email box. **What do you dislike about Envoy Visitors?** For some reason, the printer was offline. I had to reset the printer and bluetooth. **What problems is Envoy Visitors solving and how is that benefiting you?** I could review how many visitors in the past. Envoy help me to solve this problem and left the clear record. ### 44. Its interface is quite simple and easy to handle. **Rating:** 3.5/5.0 stars **Reviewed by:** Galina B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2020 **What do you like best about Envoy Visitors?** Its interface is quite simple and easy to handle, which allows me to use the application without major complications, its initial setup is quite easy to perform, it only takes a few minutes and the system is perfectly configured for use, the system is cross-platform, which allows me to use it from any device, as long as I have a good internet connection. Envoy provides an excellent option to address the problems of receiving new clients and packages in our organization, as its system is responsible for notifying the people who are requested at the reception, this allows me to reduce personnel expenses by saving on receptionist costs. Additionally, thanks to this system, I have been able to maintain a detailed record of daily visits made to my company, which is quite practical when I want to contact a client and do not have their information at hand, I simply access the visit history and look for the information of the client I need to speak with. **What do you dislike about Envoy Visitors?** Your customer service is quite slow when it comes to responding to existing problems in the program. If you don't have an internet connection, you won't be able to use the system. **What problems is Envoy Visitors solving and how is that benefiting you?** I decided to use it in my company after seeing that it was necessary for someone to handle tasks related to reception, and not having enough capital to hire someone to take care of this indefinitely, Envoy seemed like a good alternative after hearing a friend's recommendation. I must say he was absolutely right; my company is now quite organized thanks to the use of Envoy to improve client reception. Appointments can be channeled through it, and it allows the professional who will attend to them and the client to meet at a specific time when both have availability for the appointment and to conduct their business, which I find quite efficient. ### 45. Very efficient but with a few minor flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Envoy Visitors?** The interface is simple and easy to navigate, both on desktop and mobile applications. Each different category is clearly shown on the toolbar. I like that envoy and envoy deliveries are different applications, so once I open up deliveries, it cuts straight to the chase. I like that it's simple to edit packages that need attention when the image wasn't super clear. **What do you dislike about Envoy Visitors?** On the mobile app. There is a latency when taking pictures to scan incoming packages. I've noticed in some instances where the initial picture I took looked fine, but upon reviewing a "package that needs attention", the picture was blurry, as if it was taken too late. It would also be nice if there was a more responsive "nickname" option when scanning in packages for people that order under different names. We had a problem where people on our team that had recently downloaded the application were unable to see guests that had previously signed in before their login. I'm not sure if this was a security feature or if that is something that could be changed in the future. I will occasionally get messages from employees that say they have marked their package as picked up but envoy keeps reminding them that they still have a new package. Not sure if that's an error on their behalf but it has come up more that a couple times so I thought I should bring it up. **Recommendations to others considering Envoy Visitors:** Be prepared to get lots of notifications! **What problems is Envoy Visitors solving and how is that benefiting you?** We get a wide range of packages daily and It cuts my time down to a minimum when using the envoy deliveries app. ### 46. we use envoy and we love it! **Rating:** 3.5/5.0 stars **Reviewed by:** David L. | TechGYRLS/3D Instructor, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2018 **What do you like best about Envoy Visitors?** I like how clean the the user experience is. I like the app functionality on personal devices. **What do you dislike about Envoy Visitors?** I wish that the export system had more granular control. the offline functionality should remind admins that the device is offline more forcefully. really would like more integration with social media accounts, eventbrite, meetup. once signed in, the app shouldn't recognize my device before I sign out. I would like to have a video play at sign in not just a static image. I've never used the sign out but if there was a way to email our current visitors automatically at the end of the work day to remind them to sign out that might make that feature useful to me. **Recommendations to others considering Envoy Visitors:** stress to your clients how secure and anonymous the data entry will be. encourage clients to download the app on their personal devices to speed sign-in. older clients will need to reassured to handle the change. the offline functionality is almost identical to online usage just remember to get the device online as soon as possible. while there isn't much social media account integration, there is an opportunity to incentivize adoption by your clientele. I've never had an occasion to use the sign out feature, not sure how that would effect the functionality of the service. **What problems is Envoy Visitors solving and how is that benefiting you?** this is a better, more efficient way to know quickly who has interacted with any other the any services that we offer. tracking our visitors electronically allows me to quickly determine how many people I've served during a given time. ### 47. Janice's Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Envoy Visitors?** I like that I can add guest for multiple day and weeks. That the picture are saved in the system. **What do you dislike about Envoy Visitors?** I do not the like not having the function to switch from a chronological to alphabetical. Also that the printers do not always print. **Recommendations to others considering Envoy Visitors:** something the printers do not work **What problems is Envoy Visitors solving and how is that benefiting you?** One problem that Envoy has helped with is that we are able to have workers pre-register and answer Covid-19 symptoms question. ### 48. Very Helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Kandace G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Envoy Visitors?** The process for visitors to login through Envoy is so simple, yet effective. And then I have all my visitors in one place! **What do you dislike about Envoy Visitors?** The user features of the security accounts are too limited. **What problems is Envoy Visitors solving and how is that benefiting you?** Not being able to see all our visitors in one place is not a problem anymore. It’s much easier to track who is in our school. And that is crucial for security! ### 49. Good system for tracking visitors on site. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Dairy | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Envoy Visitors?** The ability to send an invite and have the visitor complete check-in prior to arriving on site. **What do you dislike about Envoy Visitors?** There's no confirmation on the iPad when someone signs in indicating that they're an expected visitor so the guards need to call in anyway. **What problems is Envoy Visitors solving and how is that benefiting you?** Knowing exactly who is on site at all times. ### 50. Envoy: Concierge Service for Your Visitors **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Envoy Visitors?** Envoy has been an helpful visitor management system which allows the visitor to sign in via a kiosk, take a picture and automatically notifies via email the visitor that the visitor has arrived. In some sense, it can replace the traditional front desk personnel. I like that this process is quite seamless, do not require additional front desk resources, can receive a high volume of visitors, automatically records a visitor log, and pair up the appropriate visitors with the hosts. It also offers additional notifications such as deliveries and room booking. **What do you dislike about Envoy Visitors?** The process is mostly very streamlined and simple without much complaints. However given the amount of information requested of the visitor (name, email, company, purpose of visit, phone number), sometimes connecting the visitor to the host could take some additional time, especially since the notification to the host of the visitor arrival occurs after the visitor has completed filling out the information. **Recommendations to others considering Envoy Visitors:** Envoy is a great visitor management system and I can certainly would recommend it for companies who have to manage large volume of visitors. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy helps streamline visitor management process by digitally logging pertinent visitor information, ability to manage large volume of visitors at once (through multiple kiosks), and connecting visitors to the appropriate hosts via email notifications. Envoy connects the visitor to host safely and timely without requiring additional human resources. They in replace the phone line operators in the old days for in office visitors. ## Envoy Visitors Discussions - [Have any of you experienced issues with the badge printer bluetooth connection? I have one location that periodically stops printing badges, and when you go to the bluetooth settings on the iPad and printer, it says it's connected.](https://www.g2.com/discussions/34007-have-any-of-you-experienced-issues-with-the-badge-printer-bluetooth-connection-i-have-one-location-that-periodically-stops-printing-badges-and-when-you-go-to-the-bluetooth-settings-on-the-ipad-and-printer-it-says-it-s-connected) - 1 comment, 1 upvote - [Who uses Envoy?](https://www.g2.com/discussions/3478-who-uses-envoy) - 1 comment, 1 upvote - [What hardware do I need to use Envoy?](https://www.g2.com/discussions/what-hardware-do-i-need-to-use-envoy) - 1 comment, 1 upvote - [What is an envoy reception?](https://www.g2.com/discussions/what-is-an-envoy-reception) - 1 comment - [How much does Envoy cost?](https://www.g2.com/discussions/how-much-does-envoy-cost) - 1 comment - [View Envoy Visitors pricing details and edition comparison](https://www.g2.com/products/envoy-visitors/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A10%3A01+-0500&secure%5Bsession_id%5D=22fb6c33-b956-4d6c-98c9-005f3192971a&secure%5Btoken%5D=94cde3a6c8bd0abbbad636a4a607962b8fe7499480f67a1b4c724829e46bfe8e&format=llm_user) ## Envoy Visitors Integrations - [AMAG Symmetry Software](https://www.g2.com/products/amag-symmetry-software/reviews) - [Avigilon Alta](https://www.g2.com/products/avigilon-alta/reviews) - [Avigilon Unity](https://www.g2.com/products/avigilon-unity/reviews) - [Brivo](https://www.g2.com/products/brivo/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [DataWatch911](https://www.g2.com/products/datawatch911/reviews) - [Datawatch DirectAccess](https://www.g2.com/products/datawatch-directaccess/reviews) - [Genetec](https://www.g2.com/products/genetec-genetec/reviews) - [Genetec Security Center SaaS](https://www.g2.com/products/genetec-security-center-saas/reviews) - [HPE Aruba Networking SSE](https://www.g2.com/products/aruba-a-hewlett-packard-enterprise-company-hpe-aruba-networking-sse/reviews) - [Kisi](https://www.g2.com/products/kisi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [OnGuard Connext](https://www.g2.com/products/onguard-connext/reviews) - [OnGuard Visitor](https://www.g2.com/products/onguard-visitor/reviews) ## Envoy Visitors Features **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation - Workflow Management - Document Management - Registration Management - Contact Management - Compliance Management - Parking Management - Badge Management - Email Management - Access Management **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware - Emergency Notification **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support - Generative AI - Employee Directory - Security Gate Access Control - Biometric Recognition - Access Controls/Permissions - ID Scanning - Customizable Forms - SMS Messaging - Pre-Registration - Time Tracking - Reporting & Statistics - Facial Recognition - Multi-Language - Digital Signature - Authentication - Visitor Tracking - Multi-Location - Mobile Access - Watch List - Photo Capture - Wireless Internet Access Control - AI Copilot - User Profiles **Agentic AI - Visitor Management** - Decision Making ## Top Envoy Visitors Alternatives - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews) - [FacilityOS](https://www.g2.com/products/facilityos/reviews) - 4.7/5.0 (261 reviews)