# Envoy Visitors Reviews **Vendor:** Envoy **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 436 ## About Envoy Visitors Envoy Visitors creates a warm welcome for guests while safeguarding people, property, and ideas. Envoy makes it easy with touchless sign-in, badge printing, legal documents, granting wifi access, and notifying hosts. Envoy Protect confirms everyone walking through your door is healthy with a health screen before they leave home, and allows you to set capacity limits and conduct contract tracking. ## Envoy Visitors Pros & Cons **What users like:** - Users find Envoy Visitors to be **extremely easy to use** , appreciating its intuitive interface and minimal maintenance requirements. (20 reviews) - Users appreciate the **flexible customization features** of Envoy Visitors, enhancing visitor management and operational efficiency. (8 reviews) - Users enjoy the **convenience** of a seamless check-in process and organized visitor management with Envoy Visitors. (6 reviews) - Users find Envoy Visitors to be **extremely helpful** for managing visitor sign-ins and enhancing security protocols. (6 reviews) - Users love the **ease of use** and reliability of Envoy Visitors, enhancing their front desk experience. (6 reviews) - Efficiency (4 reviews) - Flexibility (4 reviews) - Users value the **intuitive design** of Envoy Visitors, making check-ins smooth and effortless for everyone involved. (4 reviews) - Customer Engagement (3 reviews) - Easy Integrations (3 reviews) **What users dislike:** - Users express frustration over the **lack of customization** options in Envoy Visitors, impacting user experience and efficiency. (4 reviews) - Users express frustration over the **limited customization** options, impacting efficiency and adaptability for specific needs. (4 reviews) - Users find the **cost to be somewhat high** , especially when considering limitations on host capacity and integration features. (3 reviews) - Users find that the system's **heavy internet dependency** poses risks, as performance declines with poor connectivity. (3 reviews) - Users report **insufficient information** regarding correct visitor image identification, making it hard to trust the system. (2 reviews) - Users find the **limited features** of Envoy Visitors restrictive, hindering effective scheduling and employee management. (2 reviews) - Unnecessary Features (2 reviews) - Users face frequent **update issues** with Envoy Visitors, notably needing re-authentication after each upgrade. (2 reviews) - Connection Issues (1 reviews) - Difficult Learning (1 reviews) ## Envoy Visitors Reviews ### 1. Visitor logs are so much easier with Envoy **Rating:** 5.0/5.0 stars **Reviewed by:** Marilee G. | Operations and Events Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Envoy Visitors?** One sleek location for all visitors to log in and out. Also appreciate the ability to do the same on the phone app. Looks very professional. Visitor logs are secure in the cloud and not something laying out on a desk. **What do you dislike about Envoy Visitors?** To keep the app running, we use Guided Access. We have to disable all automatic updates for the device and the app in order not to have Guided Access interrupted. We have to manually update. **What problems is Envoy Visitors solving and how is that benefiting you?** Our IT department requires a visitor log for PCI compliance. I did not want to have to keep track of a paper log. This also allows the IT department to have access to the visitors log at any time whether in the office or remote. ### 2. Streamlined, Secure QR Registration with Smooth Visitor Notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Alex A. | Workplace Operations Manager., Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Envoy Visitors?** Something that really impressed me is how streamlined and secure the registration process is through a QR code on my mobile phone. Furthermore, the system sends automatic notifications as soon as a visitor arrives, and the whole process is extremely smooth and intuitive. **What do you dislike about Envoy Visitors?** One weak point is the mobile app: it’s too limited and urgently needs an update to improve its functionality and overall user experience. **What problems is Envoy Visitors solving and how is that benefiting you?** The best part has been eliminating the chaos of paperwork and email; now everything is far more organized and works wonderfully. It also helps ensure greater privacy for user data, and it lets me check directly from my phone who is in the building in real time. ### 3. Powerful Contractor Management with Instant Audit Logs and Precise Excel Exports **Rating:** 4.5/5.0 stars **Reviewed by:** Jake C. | Facilities Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Envoy Visitors?** I like most of its features, especially the contractor management feature. It lets me make sure security personnel watch a video, and the audit log updates instantly. If an incident occurs, I can export an Excel file with names and exact times down to the second. **What do you dislike about Envoy Visitors?** What I didn’t like is that if the internet goes down, the reception system collapses, since there’s only one point of failure. **What problems is Envoy Visitors solving and how is that benefiting you?** It is widely used to solve problems, especially for visual identification of issues. It also helps with problem configuration and managing obligations. Using data to view days and overall progress is straightforward, and everything works smoothly, which saves time and improves the workflow. ### 4. Efficient Tracking with Custom Flows **Rating:** 3.5/5.0 stars **Reviewed by:** Michael B. **Reviewed Date:** November 11, 2025 **What do you like best about Envoy Visitors?** I appreciate that Envoy Visitors allows me to view multiple sites from one location, which helps streamline operations and ensure consistent oversight across various data center locations. This feature enhances my ability to manage and monitor visitor activities efficiently without being confined to a single site, giving me greater flexibility and control. Additionally, I enjoy the ability to customize the flows within Envoy Visitors, which allows me to tailor the visitor check-in process to meet the specific requirements of each site. This customization means I can adapt the sign-in experience to better align with our operational environment, ensuring smoother and more efficient visitor management. I also value the feature that allows data input to be moved to the user, as it reduces the administrative burden on our staff and empowers visitors to enter their own information, thereby improving accuracy and efficiency in the data capture process. **What do you dislike about Envoy Visitors?** I am disappointed that the ID scanner doesn't autofill the user's information, which could save time and reduce errors during visitor check-ins. Additionally, it's frustrating that we can't get the system to recapture the signature on each visit, which is essential for maintaining accurate and up-to-date records. The initial setup was also challenging, as the sign-in flows seemed to be designed for a different environment, which made customization and adjustment to our specific needs more cumbersome. **What problems is Envoy Visitors solving and how is that benefiting you?** I use Envoy Visitors for tracking who enters and escorts visitors at data centers, with the added benefit of viewing multiple sites from one location and customizing flows. ### 5. Streamlined Visitor Management with Custom Workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Kate P. **Reviewed Date:** November 06, 2025 **What do you like best about Envoy Visitors?** I love how Envoy Visitors revolutionized our visitor logging and tracking system, shifting us from cumbersome paper forms to a sophisticated, digital platform. This transformation is more efficient and reliable, seamlessly tracking logins, notifying hosts, and printing photo badges while providing important documentation like confidentiality agreements. I appreciate the customization Envoy Visitors offers, allowing us to tailor workflows and information for different visitor types, which is crucial for meeting our complex compliance requirements. The ability to categorize visitors streamlines the sign-in process and ensures we adhere to all necessary certifications and compliance standards. Additionally, setting up Envoy Visitors was incredibly easy, saving time and resources. We compared 8-10 different options, and Envoy Visitors stood out with the most features suited to our needs, making it an invaluable tool for our multi-site manufacturing facility. **What do you dislike about Envoy Visitors?** I wish when we invited visitors ahead of time, they could review our policies and additional information before arriving. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors revolutionizes our visitor logging, replacing paper forms, automating entry tracking, notifying hosts, and printing photo badges. It enhances compliance by categorizing visitors, streamlining the sign-in process, and ensuring adherence to certification requirements. ### 6. General Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Envoy Visitors?** We’ve been using the Envoy Visitors Program for our residence, and it’s been an excellent addition to our front desk operations. The system is easy to use, professional, and has made guest registration and tracking much more efficient. Visitors appreciate the quick and seamless check-in process, and our staff love how organized it keeps our records. **What do you dislike about Envoy Visitors?** Overall, I’ve had a positive experience using Envoy Visitors — it’s a reliable, user-friendly system that makes managing guest check-ins and visitor records simple and professional. The platform streamlines our front desk operations and adds an extra layer of security for everyone entering the building. That said, I’ve noticed a couple of limitations worth mentioning. The customization options can feel somewhat restricted unless you’re on a higher-tier plan, as advanced features like branded interfaces, enhanced directory management, and sign-out tools require an upgrade. Additionally, the system is heavily dependent on a strong internet connection — when connectivity is weak, performance can slow down, which occasionally disrupts the flow of check-ins. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors has made a huge difference in how we manage guests, vendors, and contractors. The digital check-in system is quick, professional, and easy to use, helping us replace manual processes with accurate, secure visitor tracking. Automatic notifications, real-time reporting, and strong privacy controls make front desk operations smoother and safer. The integration options are great for managing access and improving communication. It’s been especially valuable for our residence and conference operations, ensuring consistency and professionalism year-round. Envoy is a reliable, user-friendly system that delivers exactly what modern facilities need. ### 7. Seamless Integration and Effortless Badge Printing Enhance Visitor Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Alexander R. | Security Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Envoy Visitors?** What I appreciate most is the seamless integration and the positive experience it creates for visitors. The automatic badge printing feature is especially important, as it works directly with the registration process. This integration relieves the reception staff from having to perform repetitive manual tasks. **What do you dislike about Envoy Visitors?** What I find frustrating is that the notification system, unless it is configured very carefully, tends to create a lot of unnecessary noise, which often leads us to mute it altogether. It would be much better if there were more customization options available. **What problems is Envoy Visitors solving and how is that benefiting you?** One of the advantages is that I now present a modern and organized image, providing our clients with a consistent and high-quality experience. Additionally, this automation has eliminated any gaps in communication. Overall, it’s excellent and has proven to be a worthwhile investment. ### 8. Effortless Visitor Management, But Costs Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Tristan C. | Sr. Enterprise Applications Manager **Reviewed Date:** December 18, 2025 **What do you like best about Envoy Visitors?** I like how easy it was to manage and set up Envoy Visitors. The notifications work okay, and the registration for visitors is pretty easy. The fact that there's an Outlook plugin is also something I appreciate. **What do you dislike about Envoy Visitors?** I think the cost is somewhat high and also the ability to tie into building systems would be great for visitors when we rent from a managed building. It would be nice if a building that you are renting a floor from would integrate with the company system so visitors have to register in one portal rather than several. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors helps register visitors, keeps things organized, allows us to know who's on campus, and easily alerts employees when someone arrives. ### 9. Practical Software for a Business **Rating:** 4.5/5.0 stars **Reviewed by:** Tammy W. | Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Envoy Visitors?** We have had this software at our business for several years. It has many features that have proved very helpful for us. We have used the visitor sign-in information for fire and severe weather protocols to make sure everyone is accounted for, we have used the reports to determine how often a vendor is here, to track times that a vendor was here to confirm if they were involved in a questionable activity, to make sure after-hours delivery people showed up, and to find the exact name of a visitor to send them correspondence. As a front desk person, it is very helpful to identify the exact name of who is visiting, their company and let their sign-in info notify whom they are visiting. **What do you dislike about Envoy Visitors?** The only problem I find is having to keep an eye on things to make sure vendors are signed out if they fail to do so when they leave. I usually have to view the week and check for those that are still signed in and check them out. I don't like to keep them signed in forever. **What problems is Envoy Visitors solving and how is that benefiting you?** Tracking people (both employees from other locations and general visitors) for security purposes and letting employees know that someone is here to see them. ### 10. A Great Tool for Visitor Management **Rating:** 4.5/5.0 stars **Reviewed by:** Edwin E. | Desktop Support Lead, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** We've been using Envoy at my workplace to check in walk-in customers, and it's been a fantastic addition to our workflow. One of the things I really appreciate about Envoy is how customizable it is—you can tailor the check-in experience to fit your specific business needs. Another great feature is the ability to sign users out from multiple devices, whether it's a phone, tablet, or computer. This flexibility is super helpful, especially in a busy environment where different team members are using different platforms. The user interface is clean and intuitive, making it easy for both staff and customers to use without confusion. Overall, Envoy has made our visitor management process much smoother and more professional. I would definitely recommend it to any business looking for a modern and efficient check-in system. **What do you dislike about Envoy Visitors?** One small downside is that it does require a stable Wi-Fi connection to function properly, which can be a limitation in areas with unreliable internet. That said, as long as your connection is solid, it works seamlessly. **What problems is Envoy Visitors solving and how is that benefiting you?** In our IT department, Envoy Visitors is solving the problem of managing on-site guests—especially vendors, clients, or employees from other departments—in a secure, trackable, and efficient way. Before Envoy, check-ins were done manually, which made it difficult to maintain accurate visitor records or quickly verify who was in the building. With Envoy, we can now digitally track visitor activity, get real-time notifications when someone arrives, and even remotely sign users in or out from a phone, tablet, or computer. This is especially helpful when supporting multiple offices or working in hybrid setups. It also benefits us by improving compliance, security, and professionalism, which is critical in IT, where data protection and access control matter. The customizable workflows are a big plus, allowing us to tailor the experience for different visitor types (like contractors vs. internal staff). Overall, it's helping us save time, reduce human error, and improve visitor experience—all while keeping our environment secure. ### 11. Makes Managing Visitors Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Envoy Visitors?** It’s easy to use, reliable, and looks good. The notifications are instant and it keeps our front desk running smoothly. **What do you dislike about Envoy Visitors?** We spend a fair bit of time keeping the printers connected. This may be more of an issue with the Epson printers, but their are limited models supported. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors replaced our old paper sign-in sheet and manual check-in process. It keeps everything digital, so we always know who’s in the building, and it automatically notifies the right person when a guest arrives. It saves time and helps with security and record-keeping. ### 12. Visitors consistently tell us how much they like our signing in process with Envoy! **Rating:** 5.0/5.0 stars **Reviewed by:** Janet P. | Office and AP Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Envoy Visitors?** There are two of us at reception and we both have the Envoy dashboard app on our computers. It makes it so easy to keep track of who is in the building and who they're here to see. **What do you dislike about Envoy Visitors?** The only downside that I've experienced is the the 50 employee cap on how many can be in the system to be a host. There is an option to upgrade to have more hosts, but the cost, in my opinion is pretty high. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors is very user friendly for guests signing in. They have so many other things on their minds that they don't need to deal with a clunky signing in process too. I also really like the feature of Envoy emailing the visitor a short email, which I customized, providing them with locations of washrooms, emergency exits and our guest WIFI password. ### 13. Envoy, the right tool to organize your workplace **Rating:** 4.5/5.0 stars **Reviewed by:** Joel B. | Infraestructure Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Envoy Visitors?** It allows for timely and orderly access to the offices. **What do you dislike about Envoy Visitors?** A simpler and easier-to-use interface. **Recommendations to others considering Envoy Visitors:** A good tool if you want to organize and schedule office workplaces easily. **What problems is Envoy Visitors solving and how is that benefiting you?** A well-organized scheduled workplace that controls the number of people who come to the office and provides the option to inform employees if there are available spots. ### 14. Easy to implement, users love it **Rating:** 4.5/5.0 stars **Reviewed by:** Tommy E. | Sr. Manager, Strategic Sourcing, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Envoy Visitors?** The integration to our employee database was fast and easy and it ensures that only employees can invite and manage their guests. **What do you dislike about Envoy Visitors?** Setting up workflows can be a little challenging but as long as you've got a responsive account manager and solutions consultant, you'll be in good hands. **What problems is Envoy Visitors solving and how is that benefiting you?** Ensures compliance with reporting for audits. Enables us to track and manage visitors ### 15. User-Friendly and Highly Convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Katheryn T. **Reviewed Date:** December 09, 2025 **What do you like best about Envoy Visitors?** I use Envoy Visitors for site check-ins, and I really like how it enables us to keep track of headcount electronically. It’s very user-friendly, which makes the process easy for everyone involved. The convenience it offers is a significant advantage for us, and the initial setup was very easy. **What do you dislike about Envoy Visitors?** Nothing **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors enables us to keep track of headcount electronically during site check-ins. ### 16. Envoy has been a learning and futuristic experience to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Envoy Visitors?** Quick secure Sign in and database of visitors is saved for future references. **What do you dislike about Envoy Visitors?** Images of visitors are not matching with the visitors' names. Seems after signing in the images randomly appear on other names. **What problems is Envoy Visitors solving and how is that benefiting you?** Writing on paper and managing list of banned visitors that are not allowed in the work place. ### 17. Envoy Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** I am able to customize the visitor experience. For example, during COVID, we added a check-in process to remind visitors of our mask policy. We are a makers space and have a lot of prototypes. We are able to add a NDA to our visitor check-in process to protect the privacy of our members. We are also able to add in visitor info after they visited, which is great because we track foot traffic. **What do you dislike about Envoy Visitors?** Some messaging could be repetitive and not user-friendly. For example, we use Envoy for packages and mail pick up. There are constant reminders that confuse our members to make them think they have multiple packages whereas they just did not mark their packages as 'picked up' from before. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy Visitors helps us track who is coming into the building. We use this data to determine which day of the week is busiest so we plan accordingly. For example, our busiest day is Wednesday. We build upon this data and have events on Wednesdays so we get the most engagement. We use Envoy Visitors to put into place a NDA to protect our members and prototypes. We use the messaging system to remind visitors of our photo policy. Great tool for communicating all in one place. ### 18. Can be very useful but also needs some work in minor aspects. **Rating:** 4.0/5.0 stars **Reviewed by:** Mariah V. | Office Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Envoy Visitors?** One of the key benefits of using Envoy Visitors is the ability for guests to register in advance and check in using their QR code at reception, allowing for a smooth and efficient entry into our space. I'm not entirely sure what the visitor experience looks like, but if Envoy provides temporary access to view our office map, that would definitely be a helpful feature. **What do you dislike about Envoy Visitors?** One limitation we've experienced with Envoy Visitors is that, even with admin access, I'm unable to schedule a visit on behalf of someone else, if I send the invitation, I'm automatically listed as the host, which can create confusion at times. It would be helpful to have the option to designate which employee the visitor is here to see when scheduling the visit. So that the employee receives a Slack message from Envoy, when their guest arrives, instead of me. **What problems is Envoy Visitors solving and how is that benefiting you?** The option to register in advance is beneficial for group visits. ### 19. Great Visitor Check-in System **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Envoy Visitors?** The features we needed were all present. The software for the user check-in was stable. Active Directory integration worked extremely well. **What do you dislike about Envoy Visitors?** The cost was high though I don't know if it was any higher than the competion. **What problems is Envoy Visitors solving and how is that benefiting you?** We needed a way to let employees know that a visitor had arrived and was waiting in the vestibule. Envoy allowed us to integrate our Active Directory to the customer facing iPad so that contacts are always current. No user management for Envoy is needed. Another thing this allows us to do is print guest name badges so they are ready just as soon as they come into the office. ### 20. The phenomenal world of Envoy! **Rating:** 5.0/5.0 stars **Reviewed by:** Derrick R. | Bailiff, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Envoy Visitors?** It is very important to our organization, and it has become one of the pillars of our workings. **What do you dislike about Envoy Visitors?** No improvements needed, and it is still the best! **What problems is Envoy Visitors solving and how is that benefiting you?** We have a lot of visitors to our court everyday and this has helped us tremendously in keeping track of everyone and sharing with the rest of the staff. ### 21. Easy to use and good features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Envoy Visitors?** Guests usually always are able to check in without issue **What do you dislike about Envoy Visitors?** It would be great to be able to use the desk features in a less manual way - to be able to set it up and not have to manually place all the desks **What problems is Envoy Visitors solving and how is that benefiting you?** Makes registering and having our guests sign NDAs much easier, as well as solving for when someone is not at the reception desk by sending hosts notifications. The online interface is pretty easy to use and update our settings as we need to. ### 22. Envoy helps streamline visitor protocols and sign in. **Rating:** 4.5/5.0 stars **Reviewed by:** Kate L. | Senior Administrative Assistant II, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** I love that we are able to invite guests and limit touchpoints by using Envoy integrations. We can send bulk information out to visitors, and they can register in advance to make their visit much more smooth. It is incredibly helpful to be able to see the invitations of multiple people, and check in and out from both the portal and the kiosk. **What do you dislike about Envoy Visitors?** Nothing so far! We love it and haven’t run into any issues. **What problems is Envoy Visitors solving and how is that benefiting you?** Communicating visitors with mutiple staff onsite. ### 23. Envoy Review **Rating:** 4.0/5.0 stars **Reviewed by:** Michael N. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Envoy Visitors?** Overall very good. Sometimes it can be difficult to run particular reports/extract data. **What do you dislike about Envoy Visitors?** Make it easier to generate specific reports and pull data from the analytics dashboard. **What problems is Envoy Visitors solving and how is that benefiting you?** Simplifies and streamlines our guest management experience ### 24. Wonderful experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica W. | Commmunity Services Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Envoy Visitors?** Envoy Visitors has been an amazing addition to our client check in process. It allows us the control necessary to tailor the experience for our visitors. **What do you dislike about Envoy Visitors?** There really aren't any things that I can say that I dislike about Envoy Visitors. **What problems is Envoy Visitors solving and how is that benefiting you?** Our agency sees an average of 100 visitors per day. This system allows us to streamline the process of clients being seen in a timely fashion. ### 25. Envoy is rich in data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Envoy Visitors?** Flexibility to build, thorough training materials, and intuitive nature for our end users. **What do you dislike about Envoy Visitors?** Was tough at setup. We had a glitch that never converted our free trial, so launch was delayed after all end users were trying to log in. Once that was fixed. it has been pretty smooth. It is more costly than some other solutions but includes more features we need - preregistration's being the biggest priority. It's cheaper than some others. **What problems is Envoy Visitors solving and how is that benefiting you?** Streamlining visitor entry and management. We are a lab that legally has to restrict access. Envoy gives us useful tools and excellent reporting when required. ### 26. BSO **Rating:** 4.0/5.0 stars **Reviewed by:** jovita G. | Security - working front office. we entered all people work or visitors or contractors, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Envoy Visitors?** Know people inside and out, people, visitor,s and all employees **What do you dislike about Envoy Visitors?** That is not flexible about names and last names ( example: entered first name and next last name. But when I try to find the person entered last name, it won't come out. because they entered their first names. **What problems is Envoy Visitors solving and how is that benefiting you?** Benifit is we know who's entered. we conted all visitor, contractors and vendors ### 27. Professional User Experience with Efficient Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** Envoy allows visitors to know that they are about to be connected to a staff member and show cases our professional environment. **What do you dislike about Envoy Visitors?** I really don't have anything that I dislike about Envoy Visitors, it has meant the world to us as we are often short-staffed. **What problems is Envoy Visitors solving and how is that benefiting you?** Being short staffed and not always having a staff member available to greet visitors is a problem that Envoy has helped solve for us. Visitors use a professional interface to indicate their reason for visiting and what they need so that the appropriate staff member can be notified. ### 28. Practicality and agility **Rating:** 5.0/5.0 stars **Reviewed by:** Michele A. | Facilities Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Envoy Visitors?** Envoy helps me manage visitors, making the process more agile and practical. **What do you dislike about Envoy Visitors?** There is nothing I dislikThere are no points I consider negative or dislike about envoy managemente. **What problems is Envoy Visitors solving and how is that benefiting you?** With envoy I can schedule the arrival of visitors and registration has become easier and quicker. ### 29. Easy to use, quick to respond, quick to pull data summary **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** Batch input all the names and companies Data pulling is quick and easy Service request / customer support is very responsive As a heavy user, this tool is very helpful to manage the site visits. **What do you dislike about Envoy Visitors?** Not really. Some features were missing during upgrades but customer support resolved very quickly. **What problems is Envoy Visitors solving and how is that benefiting you?** Manage all internal and external site visits. Help us to get head counts and accountability very quickly and precisely when/if an emergency is declared or practiced. ### 30. Glitchy at times **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Envoy Visitors?** Envoy is still easy to use. It’s easy to teach others how to use it and get visitors submitted and checked in seamlessly **What do you dislike about Envoy Visitors?** Glitches haven’t happened as often. Updates have made it better. **What problems is Envoy Visitors solving and how is that benefiting you?** Problems solved with envoy is that we are able to add visitors from our phone if we are not in the office. This benefits admins who are working from home and need to assist their executive. ### 31. My digital Partner at work **Rating:** 5.0/5.0 stars **Reviewed by:** Elijah F. | SO reception BN SNAPCHAT INC, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Envoy Visitors?** it' like my private secretary at work especially when you are dealing with ingress at reception, easy to figure out, very timely in notifying the host, and i love the picture taking selfie bit, minimal important information in the form, **What do you dislike about Envoy Visitors?** nothing comes to mind, i have had no problem so far ever since **What problems is Envoy Visitors solving and how is that benefiting you?** helps out in time management with visitors interaction ; up to date facilitation of informing the host party ### 32. Easy Interface - Price Tiers are frustrating **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Envoy Visitors?** Interface and ease of deployment. Not much maintenance required beyond turning it on and go. **What do you dislike about Envoy Visitors?** The standard tier limits you to 50 employees listings which is silly considering that its just a lookup. Also that enterprise is required for the SSO offering. **What problems is Envoy Visitors solving and how is that benefiting you?** Tracking all visitors and having them complete required forms ### 33. Envoy is a helpful system for ITAR needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Allison L. | Sales Admin and Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Envoy Visitors?** I like the simplicity and options to change questions as a adminstrator. Customer support is usually helpful. **What do you dislike about Envoy Visitors?** I do not like the process of reconnecting Wi-Fi or Bluetooth, as it is not user-friendly or easy. **What problems is Envoy Visitors solving and how is that benefiting you?** Solving the needs of ITAR policies and the ability to track visitors. ### 34. Amazing service **Rating:** 5.0/5.0 stars **Reviewed by:** Callum D. | Assistant head of boarding, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** It’s the ease of use and how accessible it is for visitors really sells it to me **What do you dislike about Envoy Visitors?** Nothing really all works as it should woo **What problems is Envoy Visitors solving and how is that benefiting you?** It has saved us a lot on paperwork as we used to do it on paper. It was becoming a real hassle ### 35. I have had a good experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** It gives me many options to add multiple people **What do you dislike about Envoy Visitors?** I do not really dislike much. It covers my needs. **What problems is Envoy Visitors solving and how is that benefiting you?** it is giving me the ability to add more people to the system. This helps track who is visiting ### 36. Envoy fir Indirect Receiving **Rating:** 5.0/5.0 stars **Reviewed by:** Robert C. | Indirect Receiving Lead, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** Envoy has been great for us. With Proprietary Secrets, it allows us to communicate Factory wide. **What do you dislike about Envoy Visitors?** There was a glitch where we couldn't connect our iPads however it was quickly resolved by your Engineers. **What problems is Envoy Visitors solving and how is that benefiting you?** N/A ### 37. Very straight forward layout. Pages are easily accessible for a faster workflow. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Envoy Visitors?** The site is very organized. Tabs are easy to follow and maneuver. **What do you dislike about Envoy Visitors?** Certain controls are limited unless you're an admin but overall its a great app. **What problems is Envoy Visitors solving and how is that benefiting you?** Access Control in Security ### 38. Envoy-Easily Customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Envoy Visitors?** I love that I can create custom logins for multiple visitor types. I also love that we can automatically print sign in badges for our visitors. **What do you dislike about Envoy Visitors?** I'd love to see more printer models supported **What problems is Envoy Visitors solving and how is that benefiting you?** Knowing who is in the plant at all times particularly in the event of an emergency. Our EHS team can sign into the app remotely to confirm who is in the building at all times. ### 39. Good Track for the students packages **Rating:** 5.0/5.0 stars **Reviewed by:** Subash B. | Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** The way it scans package and sends the reminder **What do you dislike about Envoy Visitors?** all the info gathered. the way its taking picture for ids for extra security an dphoto **What problems is Envoy Visitors solving and how is that benefiting you?** number of guest count ### 40. Easy way to let our clients meet with our partners **Rating:** 5.0/5.0 stars **Reviewed by:** julian n. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Envoy Visitors?** Easy system to use straight forward no complaints **What do you dislike about Envoy Visitors?** Nothing it’s a great system never have an issue **What problems is Envoy Visitors solving and how is that benefiting you?** I haven’t had a problem ### 41. The program is responsive, I would change the future visitor view, however it has served us well **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Envoy Visitors?** User friendly and quick response time. What I do not like is how expensive / costly it has become. **What do you dislike about Envoy Visitors?** The cost and the way it does not show who the visitor is associated with in the text message. **What problems is Envoy Visitors solving and how is that benefiting you?** Record keeping and pre registration of future visitors ### 42. Easy to use and update **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Envoy Visitors?** Envoy is easy to use, easy to read and clear. **What do you dislike about Envoy Visitors?** The main gripe with Envoy is the app requiring re-authentication every time it updates, other than that it works well. **What problems is Envoy Visitors solving and how is that benefiting you?** We have no reception staff, Envoy effectively does the task for us. ### 43. Excellent Visitor Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2020 **What do you like best about Envoy Visitors?** Our employees receive a text on their mobile device and an email in their Inbox immediately when their guest arrives and checks in. When the receptionist is not available at the lobby entrance, the Envoy device can easily notify hosts of their guests with no delay. It's a perfectly seamless solution for our company's needs. **What do you dislike about Envoy Visitors?** We wish the iPad had a 100% touchless QR feature. As of now, it requires a touch to initiate the QR code. We wish the app had a timeout feature for long periods of inactivity, so that the iPad is not locked with the app open 24/7 and can be given the opportunity to timeout. **Recommendations to others considering Envoy Visitors:** Consider using both the Pre-Registration option and also the mobile app for employee check-in, it's a great extra tool to have. **What problems is Envoy Visitors solving and how is that benefiting you?** It is now a natural part of our visitor check in process. It's a faster and more efficient method of notifying hosts of their visitors. We're not quite sure how we ever survived without it. Gone forever is the paper and pen check-in method and we are grateful for that! ### 44. helpful site and very good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Envoy Visitors?** Very easy to manage and find the things that you need **What do you dislike about Envoy Visitors?** it takes a while to log in sometimes and very slow sometimes **What problems is Envoy Visitors solving and how is that benefiting you?** prepare and know what is happening in the office ### 45. Pretty decent, with room to improve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Envoy Visitors?** I really like the web portal that is able to show how many visitors are currently at your location or signed in. This is helpful for tracking vendors and contractors, in the event of an emergency, or to use as a quasi-time keeping software as well, in the event of any discrepancy. Customer support is also incredibly easy to deal with and very friendly and prompt. If anything does go wrong with the system, customer service has always been on top of things immediately. **What do you dislike about Envoy Visitors?** I think it would be incredible for administrators to be able to see ID's that are scanned in. On more than one occasion we have found someone using a false/incorrect ID, and have not been able to verify until we saw them the next time. It also would be extremely helpful if the system would remember previous visitors, and instead of making them take new photos or scan their ID's again, if it would just recognize the visitor as the name is typed in. **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy allows our company to sign in visitors and contractors, without the need to assign them permanent badges. It also allows us to track when folks are coming in (what times are busiest, etc.) and how many visitors on average an employee is bringing in. This benefits us like any other metric we can track really, but the main thing is being able to determine who is in our facility, and who is in charge of them. In the event of some kind of issue with a visitor, we can immediately contact their POC to deal with it. ### 46. Awsome Vistor Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Chandan R. | SOC Officer, Security and Investigations, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Envoy Visitors?** Evnvoy is a well organised and systematic way of keeping the visitor in track It has multiple features and is very much user friendly. **What do you dislike about Envoy Visitors?** Still I dont have faced any. Sometimes we do face some network issue but its ok **What problems is Envoy Visitors solving and how is that benefiting you?** Envoy cutted of the old tradional way of Manual entry of the visitor pass. I can get the insights of all the visitor who are coming all day. ### 47. Nucraft visitor Kiosk **Rating:** 5.0/5.0 stars **Reviewed by:** Terry C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Envoy Visitors?** It helps Nucraft look like a professional organization. Getting rid of the pen and paper check process helps improve our image to interviewees and suppliers. **What do you dislike about Envoy Visitors?** Some visitors have said they have to provide a lot of information. **What problems is Envoy Visitors solving and how is that benefiting you?** We know who is on complex at all times. This helps us from a security perspective. If there is an incident, we know who could be impacted besides our own team members. ### 48. envoy is a breeze to use **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Envoy Visitors?** it enables me to track my temporary badges and visitors easily so my boss is happy that we get back our temp badges to keep our building secure. **What do you dislike about Envoy Visitors?** I do not have any dislikes.the system is flawless. **What problems is Envoy Visitors solving and how is that benefiting you?** it emails directly my employees so they are aware that they have a visitor at the front desk/which allows me to be free to answer phones and service other issues. ### 49. This takes off so much stress **Rating:** 5.0/5.0 stars **Reviewed by:** Kemi E. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Envoy Visitors?** Envoy allows me to remove the extra hassle of having to constantly be at the front desk to ensure all visitors get in safe. With Envoy, I am able to multi-task and can receive all alerts from my phone. **What do you dislike about Envoy Visitors?** I wish envoy allowed the desk booking to be permanent. **What problems is Envoy Visitors solving and how is that benefiting you?** Being in two places at once. ### 50. VMS in Steroids **Rating:** 5.0/5.0 stars **Reviewed by:** August B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Envoy Visitors?** As a company with mulitple sites across the states Envoy give us the flexibility of automating delivery , visitors and alerts. **What do you dislike about Envoy Visitors?** Badge printer sometimes fails and i already submit a case for support. **What problems is Envoy Visitors solving and how is that benefiting you?** Eliminating the typical having a front desk and save cost to our company by automation and seeing the footprint of visitors with signed NDA etc. ## Envoy Visitors Discussions - [Have any of you experienced issues with the badge printer bluetooth connection? I have one location that periodically stops printing badges, and when you go to the bluetooth settings on the iPad and printer, it says it's connected.](https://www.g2.com/discussions/34007-have-any-of-you-experienced-issues-with-the-badge-printer-bluetooth-connection-i-have-one-location-that-periodically-stops-printing-badges-and-when-you-go-to-the-bluetooth-settings-on-the-ipad-and-printer-it-says-it-s-connected) - 1 comment, 1 upvote - [Who uses Envoy?](https://www.g2.com/discussions/3478-who-uses-envoy) - 1 comment, 1 upvote - [What hardware do I need to use Envoy?](https://www.g2.com/discussions/what-hardware-do-i-need-to-use-envoy) - 1 comment, 1 upvote - [What is an envoy reception?](https://www.g2.com/discussions/what-is-an-envoy-reception) - 1 comment - [How much does Envoy cost?](https://www.g2.com/discussions/how-much-does-envoy-cost) - 1 comment - [View Envoy Visitors pricing details and edition comparison](https://www.g2.com/products/envoy-visitors/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+15%3A06%3A56+-0500&secure%5Bsession_id%5D=5c453a22-2af4-46e1-8103-57ffaa65f344&secure%5Btoken%5D=94f911bb4fd136a87f8f938e19854b7310dab3eb0b5553ecef65ffa489b6b895&format=llm_user) ## Envoy Visitors Integrations - [AMAG Symmetry Software](https://www.g2.com/products/amag-symmetry-software/reviews) - [Avigilon Alta](https://www.g2.com/products/avigilon-alta/reviews) - [Avigilon Unity](https://www.g2.com/products/avigilon-unity/reviews) - [Brivo](https://www.g2.com/products/brivo/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [DataWatch911](https://www.g2.com/products/datawatch911/reviews) - [Datawatch DirectAccess](https://www.g2.com/products/datawatch-directaccess/reviews) - [Genetec](https://www.g2.com/products/genetec-genetec/reviews) - [Genetec Security Center SaaS](https://www.g2.com/products/genetec-security-center-saas/reviews) - [HPE Aruba Networking SSE](https://www.g2.com/products/aruba-a-hewlett-packard-enterprise-company-hpe-aruba-networking-sse/reviews) - [Kisi](https://www.g2.com/products/kisi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [OnGuard Connext](https://www.g2.com/products/onguard-connext/reviews) - [OnGuard Visitor](https://www.g2.com/products/onguard-visitor/reviews) ## Envoy Visitors Features **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Visitor Management** - Decision Making ## Top Envoy Visitors Alternatives - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews) - [Robin](https://www.g2.com/products/robin/reviews) - 4.4/5.0 (206 reviews)