# Best Package Tracking Software

## How Many Package Tracking Software Products Does G2 Track?

**Total Products under this Category:** 77

### Category Stats (Jul 2026)

- **Average Rating:** 4.32/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** parcelLab (+0.24%) - Among all products in this category, parcelLab recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Package Tracking Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,500+ Authentic Reviews
- 77+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Package Tracking Software
 ![G2 Grid® for Package Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/package-tracking/grids.png?focus%5B%5D=118608&focus%5B%5D=8299&focus%5B%5D=110924&focus%5B%5D=85468&focus%5B%5D=1284656&focus%5B%5D=60664&focus%5B%5D=129431&focus%5B%5D=96055)

Highlighted products: parcelLab, Narvar, Sendcloud, TrackingMore, CWILL Order Tracking, AfterShip, Building Logistics, and Parcel Perform.

Underlying data: [Grid® JSON](https://www.g2.com/categories/package-tracking/grids.json?focus%5B%5D=parcellab&focus%5B%5D=narvar&focus%5B%5D=sendcloud&focus%5B%5D=trackingmore&focus%5B%5D=cwill-order-tracking&focus%5B%5D=aftership&focus%5B%5D=building-logistics&focus%5B%5D=parcel-perform)

**Sponsored**

### Shipduo

Shipduo is an all-in-one shipping platform built for ecommerce businesses that want to simplify parcel and LTL freight shipping. Merchants can compare carrier rates, book shipments, generate labels in bulk, schedule freight pickups, manage orders, and track deliveries from one dashboard. Shipduo connects with platforms including Shopify, eBay, Etsy, and WooCommerce, helping businesses reduce manual work and manage their entire shipping process more efficiently. Key features include: • Real-time parcel and LTL carrier rate comparisons • Bulk shipping label generation • LTL freight booking, pickup scheduling, and pallet management • Real-time shipping rates at checkout • Centralized order and shipment management • Returns, tracking, and delivery updates • Support for negotiated carrier rates and discounted shipping options Shipduo is ideal for ecommerce brands shipping large, heavy, oversized, palletized, or high volumes of products that need better rates, more visibility, and fewer manual shipping tasks.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1242&secure%5Bchosen_at%5D=2026-07-29T10%3A39%3A49Z&secure%5Bdisplayable_resource_id%5D=374&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=374&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1462589&secure%5Bresource_id%5D=1242&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpackage-tracking&secure%5Btoken%5D=5a0649dbb65d8958dcf9540cc8bbce0e31c5a758d902f1448feb741341df03ec&secure%5Burl%5D=https%3A%2F%2Fshipduo.com%2F&secure%5Burl_type%5D=company_website)

### [parcelLab](https://www.g2.com/products/parcellab/reviews)

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience.

**Average Rating:** 4.6/5.0

**Total Reviews:** 270

#### How Do G2 Users Rate parcelLab?

- **Ease of Setup:** 9.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind parcelLab?

- **Seller:** [parcelLab](https://www.g2.com/sellers/parcellab)
- **Company Website:** parcellab.com
- **Year Founded:** 2015
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @parcellab\_en  
1,011 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=783a4f3ac4b2b5b4cc392e3ae82226830b0ae8c462817c0403a3e8ef2831cf48&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fparcellab&secure%5Burl_type%5D=linkedin_company_website)  
163 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer service agent, Customer Service Agent
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 55% Medium, 26% Large

#### What Do G2 Reviewers Say About parcelLab?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of parcelLab, highlighting its simple navigation and organized return processes.
- Users appreciate the **real-time tracking efficiency** of parcelLab, enhancing transparency and customer satisfaction seamlessly.
- Users love the **real-time tracking updates** from parcelLab, enhancing transparency and customer satisfaction throughout the delivery process.
- Users love the **organized post-purchase communication** of parcelLab, enhancing customer experience and ease of management.
- Users love the **transparency and seamless tracking** of parcelLab, enhancing post-purchase communication and satisfaction.

##### Cons

- Users experience **tracking issues** , facing logouts, limited order information, and access problems that hinder support.
- Users note the **limited functionality** in advanced personalization and analytics, which hampers optimization of customer communication.
- Users desire **missing features** like advanced personalization and deeper analytics to enhance their experience with parcelLab.
- Users find **limited customization** options in parcelLab, seeking more advanced features for improved communication efficiency.
- Users find parcelLab's **complexity** overwhelming, making it difficult to navigate and customize without assistance.

#### What Are Recent G2 Reviews of parcelLab?

**["Efficient tracking, but improvable customer service"](https://www.g2.com/survey_responses/parcellab-review-10394266)**

**Rating:** 4.0/5.0 stars

_— Matthias G._

[Read full review](https://www.g2.com/survey_responses/parcellab-review-10394266)

**["Fantastic Email Tracking and Management"](https://www.g2.com/survey_responses/parcellab-review-13089005)**

**Rating:** 5.0/5.0 stars

_— Clair M._

[Read full review](https://www.g2.com/survey_responses/parcellab-review-13089005)

#### What Are G2 Users Discussing About parcelLab?

- [What is ParcelLab used for?](https://www.g2.com/discussions/what-is-parcellab-used-for) - 1 comment

### [Narvar](https://www.g2.com/products/narvar/reviews)

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.

**Average Rating:** 4.3/5.0

**Total Reviews:** 174

#### How Do G2 Users Rate Narvar?

- **Ease of Setup:** 7.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Narvar?

- **Seller:** [Narvar Inc.](https://www.g2.com/sellers/narvar-inc)
- **Company Website:** www.narvar.com
- **Year Founded:** 2012
- **HQ Location:** San Mateo, US
- **Twitter:** @narvarinc  
1,444 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85dc5105678903bee83da3b88cee5a07dfbe58dca090b26e1b01da0a48a739ab&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnarvar&secure%5Burl_type%5D=linkedin_company_website)  
367 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 40% Medium, 25% Small

#### What Do G2 Reviewers Say About Narvar?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless integration and user-friendliness** of Narvar, enhancing customer satisfaction and support efficiency.
- Users find Narvar to be **very user-friendly** , with seamless integration and effortless access to essential features.
- Users love the **easy tracking system** of Narvar, which enhances customer satisfaction and reduces service inquiries.
- Users appreciate the **tracking efficiency** of Narvar, facilitating seamless order management and enhancing the post-purchase experience.
- Users value the **customization options** in Narvar, enhancing brand experience and communication throughout the order process.

##### Cons

- Users desire **greater customization options** in Narvar, often frustrated by reliance on support for simple adjustments.
- Users find the **limited functionality** of Narvar's marketing capabilities and tracking pages frustrating, affecting their overall experience.
- Users express frustration with **poor customer support** , often needing lengthy ticket processes for troubleshooting and issue resolution.
- Users find the **difficult setup** of Narvar challenging, requiring significant time and effort to navigate effectively.
- Users note the **complexity of the setup** process for Narvar, requiring significant time and effort to utilize fully.

#### What Are Recent G2 Reviews of Narvar?

**["Essential for Streamlining Returns & Reporting"](https://www.g2.com/survey_responses/narvar-review-8270287)**

**Rating:** 5.0/5.0 stars

_— Vipul C._

[Read full review](https://www.g2.com/survey_responses/narvar-review-8270287)

**["Good customer service, needs better EDD calculations when estimates are not provided by carriers."](https://www.g2.com/survey_responses/narvar-review-12071619)**

**Rating:** 4.5/5.0 stars

_— German R._

[Read full review](https://www.g2.com/survey_responses/narvar-review-12071619)

#### What Are G2 Users Discussing About Narvar?

- [Is Narvar a SaaS?](https://www.g2.com/discussions/is-narvar-a-saas) - 2 comments, 1 upvote

### [Sendcloud](https://www.g2.com/products/sendcloud/reviews)

Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.

**Average Rating:** 4.5/5.0

**Total Reviews:** 149

#### How Do G2 Users Rate Sendcloud?

- **Ease of Setup:** 8.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sendcloud?

- **Seller:** [Sendcloud](https://www.g2.com/sellers/sendcloud)
- **Year Founded:** 2012
- **HQ Location:** Eindhoven, North Brabant
- **Twitter:** @Sendcloud  
1,531 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0410a0b955e29e558fbcff2a709bf966e9edbaadde09fa5e1047fc48fff44001&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsendcloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
433 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 94% Small, 6% Medium

#### What Do G2 Reviewers Say About Sendcloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Sendcloud to be **extremely user-friendly** , making daily shipping tasks easy and efficient.
- Users value the **shipping efficiency** of Sendcloud, enjoying seamless integration and simplified label creation.
- Users value the **seamless carrier integration** of Sendcloud, enhancing efficiency and simplifying multi-carrier shipping management.
- Users value the **efficiency** of Sendcloud, gaining more time and easier shipping through integrated carrier solutions.
- Users appreciate the **easy label creation** with Sendcloud, streamlining logistics and improving shipping operations effortlessly.

##### Cons

- Users express frustration over **limited functionality** , including customization and support issues that hinder their shipping experience.
- Users experience **poor customer support** , facing delays and inadequate assistance when seeking help or resolving issues.
- Users face **poor support communication** , characterized by slow response times and unresolved issues affecting their experience.
- Users find Sendcloud to be **expensive** due to the high costs associated with advanced features and subscriptions.
- Users experience **integration issues** with Sendcloud, particularly regarding Dynalogic, Amazon Vendor Central, and Odoo.

#### What Are Recent G2 Reviews of Sendcloud?

**["Definitive solution for Shopify orders: professional picking list and dedicated support"](https://www.g2.com/survey_responses/sendcloud-review-13048482)**

**Rating:** 5.0/5.0 stars

_— Cristian D._

[Read full review](https://www.g2.com/survey_responses/sendcloud-review-13048482)

**["Simplified omnichannel shipping management"](https://www.g2.com/survey_responses/sendcloud-review-13076448)**

**Rating:** 4.0/5.0 stars

_— Fernando L._

[Read full review](https://www.g2.com/survey_responses/sendcloud-review-13076448)

#### What Are G2 Users Discussing About Sendcloud?

- [What is Sendcloud used for?](https://www.g2.com/discussions/what-is-sendcloud-used-for)

### [TrackingMore](https://www.g2.com/products/trackingmore/reviews)

TrackingMore is the best shipment tracking API service for e-commerce and logistics businesses. Choose TrackingMore, and you can easily embed our powerful shipment tracking capability into your systems to get real-time tracking updates across 1,500+ carriers and 90+ airlines via a single API and improve the post-purchase experience. Since 2014, we've been dedicated to being the #1 enterprise-grade shipment tracking API service provider. Up till now, we have earned the trust of over 10K+ brands. Our clientele includes industry leaders such as SHEIN, DJI, Kaufland, EBANX, YunExpress, Flowspace, Wish, etc. With TrackingMore, you can enhance shipment visibility at all levels of operations and boost logistics efficiency while keeping customers informed at every step to reduce WISMO tickets and lower customer support costs. At TrackingMore, we don't just provide accurate tracking information—we also prioritize the reliability, security, and high performance of our tracking API and Webhook, going the extra mile to ensure your peace of mind. TrackingMore's tracking API and Webhook are: - Reliable: Seamless integrations with 1,500+ carriers worldwide, Webhook notifications, 99.99% API uptime, and 24/7 support - Accurate: Get dependable tracking information in 8 main statuses and 28 sub-statuses in real-time - Fast: Unrivaled rate limit of up to 100 QPS and SDKs in multiple programming languages for quick implementation - Secure: ISO 27001 certification and data encryption Apart from package tracking API, TrackingMore also offers AWB tracking API and Webhook, helping you enhance the visibility of air cargo movements and streamline your supply chain operations. We've also built a full-featured cloud-based package tracking software and a popular Shopify app—TrackingMore Order Tracking. Both equip you with a complete suite of necessary tools, including: - Shipment dashboard - Branded tracking page - Shipping notifications (email & SMS) - Analytics & reporting, etc. If you want to learn more about TrackingMore, please visit trackingmore.com. Schedule a demo to see how we can help.

**Average Rating:** 4.8/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate TrackingMore?

- **Ease of Setup:** 9.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TrackingMore?

- **Seller:** [TrackingMore](https://www.g2.com/sellers/trackingmore)
- **Year Founded:** 2014
- **HQ Location:** Dover, US
- **Twitter:** @TrackingMore9  
58 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca519a6089715aa63768ac093b84f5afb4632eb3d74fca679f70209a42f3b557&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrackingmore-official%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Logistics and Supply Chain
- **Company Size:** 82% Small, 13% Medium

#### What Do G2 Reviewers Say About TrackingMore?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **excellent customer support** of TrackingMore, enhancing their overall experience with the service.
- Users appreciate the **ease of use** of TrackingMore, highlighting quick setup and helpful customer support.
- Users value the **tracking efficiency** of TrackingMore, enjoying seamless multi-carrier tracking and quick, accurate updates.
- Users highlight the **exceptional customer service** of TrackingMore, noting their quick responses and practical solutions.
- Users value the **exceptional customer support** of TrackingMore, appreciating their quick and helpful assistance whenever needed.

##### Cons

- Users find the **pricing structure expensive** , making it less accessible for smaller projects and quick testing.
- Users find the **UX improvement** necessary, citing the mobile interface and design as challenging and less intuitive.
- Users find **difficult usability** in TrackingMore, especially in the mobile interface and translation section.
- Users find **limited customization** options in TrackingMore, affecting their ability to tailor notifications and app themes.
- Users find the **limited functionality** of TrackingMore problematic, affecting the overall effectiveness and user experience.

#### What Are Recent G2 Reviews of TrackingMore?

**["A game-changer for international e-commerce shippingopify Integration"](https://www.g2.com/survey_responses/trackingmore-review-12715586)**

**Rating:** 5.0/5.0 stars

_— Makiko H._

[Read full review](https://www.g2.com/survey_responses/trackingmore-review-12715586)

**["Effortless Multi-Courier Tracking with Stellar Support"](https://www.g2.com/survey_responses/trackingmore-review-12976726)**

**Rating:** 5.0/5.0 stars

_— Kevin J._

[Read full review](https://www.g2.com/survey_responses/trackingmore-review-12976726)

#### What Are G2 Users Discussing About TrackingMore?

- [What is Trackingmore used for?](https://www.g2.com/discussions/what-is-trackingmore-used-for) - 1 comment

### [CWILL Order Tracking](https://www.g2.com/products/cwill-order-tracking/reviews)

CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.

**Average Rating:** 4.8/5.0

**Total Reviews:** 132

#### How Do G2 Users Rate CWILL Order Tracking?

- **Ease of Setup:** 9.4/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind CWILL Order Tracking?

- **Seller:** [CWILL](https://www.g2.com/sellers/cwill)
- **Company Website:** www.cwill.com
- **Year Founded:** 2014
- **HQ Location:** 201 Commonwealth Ct Cary, NC 27511 United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d3f0e919d9faebb599677dbec61f335e6770983e333125ea7cf506bcc65f68b1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchannelwill%2F&secure%5Burl_type%5D=linkedin_company_website)  
95 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 71% Small, 1% Medium

#### What Do G2 Reviewers Say About CWILL Order Tracking?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **fast and helpful customer support** of ParcelWILL, enhancing their overall experience and security.
- Users praise the **quick and easy setup** of ParcelWILL, appreciating its minimal effort for integration.
- Users find ParcelWILL's **ease of use** exceptional, streamlining order tracking and enhancing the customer experience effortlessly.
- Users appreciate the **automated tracking with branded notifications** , enhancing customer experience while minimizing support inquiries.
- Users value the **automated tracking efficiency** of ParcelWILL, reducing support inquiries and enhancing customer satisfaction.

##### Cons

- Users find ParcelWILL to be **expensive** , especially when budget constraints limit their options for upgrades and features.
- Users desire **more extensive customization options** for reports and tracking pages to enhance their overall experience.
- Users report issues with **tracking updates** , requiring staff intervention to resolve courier discrepancies and translation problems.
- Users find the **inadequate reporting** features of ParcelWILL limiting, desiring more customization and advanced analytics options.
- Users experience **inefficient shipping processes** , often facing issues with incorrect carrier assignments and lack of estimated delivery dates.

#### What Are Recent G2 Reviews of CWILL Order Tracking?

**["A highly efficient and user-friendly order tracking solution"](https://www.g2.com/survey_responses/cwill-order-tracking-review-12711397)**

**Rating:** 4.5/5.0 stars

_— Store H._

[Read full review](https://www.g2.com/survey_responses/cwill-order-tracking-review-12711397)

**["User-Friendly Order Tracking with Great Value"](https://www.g2.com/survey_responses/cwill-order-tracking-review-12818075)**

**Rating:** 4.0/5.0 stars

_— Steve G._

[Read full review](https://www.g2.com/survey_responses/cwill-order-tracking-review-12818075)

### [AfterShip](https://www.g2.com/products/aftership/reviews)

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more

**Average Rating:** 4.7/5.0

**Total Reviews:** 309

#### How Do G2 Users Rate AfterShip?

- **Ease of Setup:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind AfterShip?

- **Seller:** [AfterShip](https://www.g2.com/sellers/aftership)
- **Year Founded:** 2012
- **HQ Location:** Singapore
- **Twitter:** @aftership  
4,018 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f81bb9b7397a9c969272f27577593c034d35f466c7637c0a74e527b195ece260&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2498164%2F&secure%5Burl_type%5D=linkedin_company_website)  
407 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 86% Small, 12% Medium

#### What Do G2 Reviewers Say About AfterShip?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend AfterShip for its **exceptional customer support** , highlighting timely help and effective communication during challenges.
- Users find AfterShip to be **very helpful** for organizing logistical needs and automating client updates effectively.
- Users value the **intuitive integrations** of AfterShip, enhancing organizational efficiency and client communication seamlessly.
- Users value the **easy integrations** of AfterShip, enhancing order tracking efficiency and streamlining workflows.
- Users find AfterShip to be **easy to use** , streamlining order tracking and enhancing the overall experience.

##### Cons

- Users find AfterShip's pricing **too high** , especially for small businesses with lower shipping volumes.
- Users report **tracking issues** with AfterShip that hinder business operations and lead to frustrating experiences with support.
- Users note a **lack of smaller carriers** and some syncing issues with their Shopify accounts as downsides.
- Users report **poor customer support** , highlighting ineffective assistance, unresolved technical issues, and unsatisfactory billing resolutions.
- Users report **poor support** from AfterShip, facing unresolved technical issues and inadequate help through the ticketing system.

#### What Are Recent G2 Reviews of AfterShip?

**["1,100 Carriers and Branded Tracking Pages That Deliver"](https://www.g2.com/survey_responses/aftership-review-12703213)**

**Rating:** 5.0/5.0 stars

_— SANDILE N._

[Read full review](https://www.g2.com/survey_responses/aftership-review-12703213)

**["Clean, Intuitive Shipment Tracking with Strong Branded Notifications"](https://www.g2.com/survey_responses/aftership-review-12725506)**

**Rating:** 5.0/5.0 stars

_— Lee P._

[Read full review](https://www.g2.com/survey_responses/aftership-review-12725506)

#### What Are G2 Users Discussing About AfterShip?

- [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) - 1 comment
- [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) - 1 comment, 1 upvote
- [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) - 1 comment
- [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) - 1 comment

### [Building Logistics](https://www.g2.com/products/building-logistics/reviews)

PackageX Building Logistics is an AI-powered platform built to automate and simplify inbound package management across buildings and campuses. By digitizing label data at intake, it eliminates manual work, reduces errors, and speeds up delivery, creating a more efficient operation and a better experience for recipients. Building Logistics is Perfect for: - Office Buildings - Corporate Campuses - Coworking Spaces - Commercial Real Estate Operators - Residential Property Management (e.g., multifamily buildings) - Universities & Higher Education Institutions - Hotels & Hospitality Providers - Medical and Healthcare Facilities - Government Buildings & Public Sector Campuses - Stadiums & Entertainment Venues - Conference & Event Centers - Retail Store Back-of-House Operations - Distribution Centers Attached to Commercial Buildings - Logistics Hubs within Mixed-Use Developments - Warehouse-Adjacent Offices - Auxiliary Service Departments in Higher Education (Mail & Logistics) - Building Services & Facilities Management Teams And more Why Choose Building Logistics? Eliminate manual package intake and the headaches that come with it AI-powered scanning digitizes label data in seconds, replacing error-prone manual entry and speeding up every step of receiving. Streamline your operations without disrupting your systems Unlike rigid legacy tools, Building Logistics integrates seamlessly with your existing workflows. No retraining, no operational slowdown. Deliver a world-class recipient experience without extra work Real-time email and SMS notifications keep recipients informed and satisfied, reducing inquiries and freeing up your staff. Key Features: Advanced AI Scanning: Captures all text, QR codes, and barcodes on package labels with up to 99% accuracy, ensuring precise data intake. Contact Matching: Automatically matches package information to your contact database, handles alternate names, and allows you to set matching thresholds for reliable processing. Customizable Notifications: Provides advanced email and SMS notification settings to keep recipients informed in real time. Storage Management: Offers flexible storage assignment workflows, including automatic assignments, bulk processing with vision scanning, and manual options. Chain of Custody Tracking: Maintains a detailed log of each package’s movement within the facility, enhancing visibility and accountability. Benefits: Save time and reduce manual work. Digitize package label data instantly with AI-powered scanning. No more slow, error-prone data entry. Maintain operational flow with zero disruption. Seamlessly integrates with your existing systems and tools, so your team can keep moving without retraining or process overhauls. Deliver a better recipient experience. Keep recipients informed with real-time, customizable email and SMS notifications that reduce confusion and improve satisfaction. By choosing PackageX for your Building Logistics, you can automate and streamline your delivery management workflows. While ensuring efficiency, accuracy, and an enhanced recipient experience.

**Average Rating:** 4.9/5.0

**Total Reviews:** 131

#### How Do G2 Users Rate Building Logistics?

- **Ease of Setup:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Building Logistics?

- **Seller:** [PackageX Inc](https://www.g2.com/sellers/packagex-inc)
- **Company Website:** packagex.io
- **Year Founded:** 2018
- **HQ Location:** New York
- **Twitter:** @packagexio  
162 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6cbdb21e5a56e22b5741bbeedc48e12c668bca574c813cbed263cae01ea7f982&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpkgxapp&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Mailroom Supervisor, Facility Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 58% Small, 36% Medium

#### What Do G2 Reviewers Say About Building Logistics?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficiency in shipment tracking** and streamlined processes thanks to barcode scanning in Building Logistics.
- Users value the **time-saving capabilities** of Building Logistics, enhancing efficiency and streamlining package processing.
- Users value the **tracking efficiency** of Building Logistics, enjoying precise updates and time-saving package management.
- Users value the **simple interface** of Building Logistics, making tracking packages and learning easy for the entire team.
- Users love the **ease of use** in Building Logistics, enjoying efficient navigation and reduced manual entry errors.

##### Cons

- Users desire **more customization options** for reporting and notifications to enhance their overall experience.
- Users find the **complex setup** process challenging and often need support for effective implementation.
- Users face **difficult setup** challenges initially, though customer care is quick and effective in resolving issues.
- Users feel that a **lack of integrations** with existing inventory management software hinders workflow efficiency.
- Users seek **advanced reporting features** in Building Logistics to enhance their overall experience and functionality.

#### What Are Recent G2 Reviews of Building Logistics?

**["Tracking Easy movement with Good Performance."](https://www.g2.com/survey_responses/building-logistics-review-11744206)**

**Rating:** 5.0/5.0 stars

_— Sarah A._

[Read full review](https://www.g2.com/survey_responses/building-logistics-review-11744206)

**["Fluent Logistics Experience"](https://www.g2.com/survey_responses/building-logistics-review-11723235)**

**Rating:** 5.0/5.0 stars

_— Fatema J._

[Read full review](https://www.g2.com/survey_responses/building-logistics-review-11723235)

#### What Are G2 Users Discussing About Building Logistics?

- [What is your primary use case for PackageX Receive, and how has it streamlined your package management?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-packagex-receive-and-how-has-it-streamlined-your-package-management)
- [What is PackageX Receive used for?](https://www.g2.com/discussions/what-is-packagex-receive-used-for)
- [What does Packagex Mailroom do?](https://www.g2.com/discussions/what-does-packagex-mailroom-do)
- [What is envoy deliveries?](https://www.g2.com/discussions/packagex-receive-what-is-envoy-deliveries)
- [What is mailroom management?](https://www.g2.com/discussions/what-is-mailroom-management) - 1 comment

### [Parcel Perform](https://www.g2.com/products/parcel-perform/reviews)

Parcel Perform is the leading AI Delivery Experience Platform, enabling brands to win AI Commerce by connecting a brand's visibility across AI shopping agents to it's actual delivery performance. Built on the industry's most comprehensive logistics data, the platform offers a full suite of solutions: AI Commerce Visibility, Checkout Experience, Post-Purchase Experience, Returns Experience, and Logistics Experience— all powered by our central intelligence layer, AI Decision Intelligence. With its AI-native approach, Parcel Perform empowers businesses worldwide to create a delivery experience of the highest standards, master proactive logistic control, and lead by becoming the preferred choice for AI and shoppers.

**Average Rating:** 4.7/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate Parcel Perform?

- **Ease of Setup:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Parcel Perform?

- **Seller:** [Parcel Perform](https://www.g2.com/sellers/parcel-perform)
- **Company Website:** www.parcelperform.com
- **Year Founded:** 2016
- **HQ Location:** Singapore
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c6861855e06cab9ff3affafdc213d3ddd9ec2dfc28b1e57b241afa74e29eb99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fparcel-perform%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
193 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Logistics and Supply Chain
- **Company Size:** 53% Medium, 30% Large

#### What Do G2 Reviewers Say About Parcel Perform?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive customer support** of Parcel Perform, appreciating quick resolutions and attentive assistance.
- Users value the **helpful customer support** of Parcel Perform, ensuring seamless integration and proactive assistance.
- Users find Parcel Perform's **ease of use** exceptional, appreciating quick implementation and responsive customer support.
- Users appreciate the **quick and accurate tracking updates** from Parcel Perform, enhancing their shipping operations significantly.
- Users commend the **exceptional service quality** of Parcel Perform, benefiting from attentive support and accurate tracking updates.

##### Cons

- Users report **poor reporting** features, finding them difficult to understand and lacking necessary details for optimization.
- Users find the **inadequate reporting** features of Parcel Perform limiting, impacting their ability to optimize communication strategies.
- Users find the **initial integration process time-consuming** , often requiring additional support for a smoother setup experience.
- Users struggle with the **lack of clarity** in Parcel Perform's reporting functions and variable field names.
- Users find the **limited customization** options in Parcel Perform restrict their ability to tailor the platform to specific needs.

#### What Are Recent G2 Reviews of Parcel Perform?

**["Best-in-Class Customer Service: Responsive, Proactive Support"](https://www.g2.com/survey_responses/parcel-perform-review-13029232)**

**Rating:** 4.5/5.0 stars

_— Henrik A._

[Read full review](https://www.g2.com/survey_responses/parcel-perform-review-13029232)

**["A Comprehensive Solution for Global Shipment Management"](https://www.g2.com/survey_responses/parcel-perform-review-10865491)**

**Rating:** 5.0/5.0 stars

_— Evel L._

[Read full review](https://www.g2.com/survey_responses/parcel-perform-review-10865491)

#### What Are G2 Users Discussing About Parcel Perform?

- [What is Parcel Perform used for?](https://www.g2.com/discussions/what-is-parcel-perform-used-for)

### [Envoy Workplace](https://www.g2.com/products/envoy-workplace/reviews)

Envoy Workplace is the platform that helps you run every part of the office experience clearly, securely, and without the complexity. From desk and room booking to delivery management and occupancy insights, and trusted by over 16,000 businesses worldwide, Envoy brings people, spaces, and data together in one system built to scale. With intuitive tools employees actually enjoy using, Envoy Workplace makes it easy to navigate the office, find coworkers, and get work done while giving you the visibility to optimize space, automate tasks, and keep every location compliant and secure. Unlike disconnected tools or patchwork systems, Envoy delivers accurate, unified data across all your spaces—so you can make smarter decisions, support your teams, and power a workplace where people thrive. Learn more at envoy.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 163

#### How Do G2 Users Rate Envoy Workplace?

- **Ease of Setup:** 8.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Envoy Workplace?

- **Seller:** [Envoy](https://www.g2.com/sellers/envoy)
- **Company Website:** envoy.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, California
- **Twitter:** @envoy  
3,930 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=77350d8a8d5f95a7e6cbcf186ed60989902b8c4138e833a8574ba2d8faff439c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3554116%2F&secure%5Burl_type%5D=linkedin_company_website)  
447 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 61% Medium, 24% Large

#### What Do G2 Reviewers Say About Envoy Workplace?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Envoy Workplace, enabling quick check-ins and streamlined access to workspace information.
- Users value the **ease of booking and managing spaces** with Envoy Workplace, enhancing scheduling and collaboration efficiency.
- Users value the **booking ease** of Envoy Workplace, enhancing scheduling efficiency and maximizing workspace utilization.
- Users appreciate the **fast and user-friendly reservation process** of Envoy Workplace, enhancing overall office efficiency and planning.
- Users value the **efficiency of room booking** in Envoy Workplace, enhancing scheduling and collaboration while optimizing space utilization.

##### Cons

- Users note the **limited functionality** of Envoy Workplace, particularly in reporting and customization, hindering their experience.
- Users feel that the **missing features** in Envoy Workplace limit engagement and hinder deeper insights into space usage.
- Users find the **limited customization options** in Envoy Workplace hinder their ability to tailor the experience to their needs.
- Users face issues with **limited offline functionality** and a mobile app that lacks features and syncing reliability.
- Users find the **inconvenience of time limit notifications** disruptive and face challenges with booking modifications.

#### What Are Recent G2 Reviews of Envoy Workplace?

**["User-Friendly with Insightful Reporting"](https://www.g2.com/survey_responses/envoy-workplace-review-12074173)**

**Rating:** 4.0/5.0 stars

_— Justin A._

[Read full review](https://www.g2.com/survey_responses/envoy-workplace-review-12074173)

**["Effortless Access and Registration with Envoy Workplace"](https://www.g2.com/survey_responses/envoy-workplace-review-11957583)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/envoy-workplace-review-11957583)

#### What Are G2 Users Discussing About Envoy Workplace?

- [What means hot desking?](https://www.g2.com/discussions/what-means-hot-desking)
- [What is an envoy account?](https://www.g2.com/discussions/what-is-an-envoy-account)
- [Why is it called a hot desk?](https://www.g2.com/discussions/why-is-it-called-a-hot-desk)
- [How do you use envoy delivery?](https://www.g2.com/discussions/how-do-you-use-envoy-delivery) - 1 comment
- [How do you use envoy desk?](https://www.g2.com/discussions/how-do-you-use-envoy-desk) - 1 comment

### [Parcel Tracker Mailroom](https://www.g2.com/products/parcel-tracker-mailroom/reviews)

Parcel Tracker makes parcel, mail, and delivery management easy in any building. It’s a smart cloud app that uses AI to cut your parcel handling time by up to 70% and improve how your team works. Over 500,000 people and businesses trust Parcel Tracker to log more than a million parcels every year. It’s the go-to tool for: ✅Student accommodation ✅ Residential buildings ✅Coworking and corporate offices ✅Universities ✅Hotels and restaurants ✅Hospitals ✅Small and medium businesses ✅Enterprise teams How Parcel Tracker Works 1. Scan parcels at the front desk or mailroom with your phone. Parcel Tracker sends an email and text to the recipient with a QR code. 2. Recipients pick up their parcels by showing their QR code. This QR code is proof that the parcel was collected. Features You’ll Love ✅Works with all couriers and even handwritten labels ✅Sends automatic reminders to recipients ✅No manual typing needed ✅Easy to use from day one ✅Full tracking and accountability, start to finish ✅Great for managing lots of parcels or many buildings

**Average Rating:** 4.7/5.0

**Total Reviews:** 181

#### How Do G2 Users Rate Parcel Tracker Mailroom?

- **Ease of Setup:** 9.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Parcel Tracker Mailroom?

- **Seller:** [Deepfinity LTD](https://www.g2.com/sellers/deepfinity-ltd)
- **Company Website:** www.parceltracker.com
- **Year Founded:** 2016
- **HQ Location:** London
- **Twitter:** @deepfinity  
43 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c9926d1128bb3cb5a654ee63e93ebae356c66f691be8772b6da4c0f6f4936a2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepfinity&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** General Manager
- **Top Industries:** Hospitality, Real Estate
- **Company Size:** 53% Small, 42% Medium

#### What Do G2 Reviewers Say About Parcel Tracker Mailroom?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficiency** of Parcel Tracker Mailroom, which streamlines parcel tracking and improves overall workflow.
- Users find Parcel Tracker Mailroom to be **very user friendly and efficient** , greatly simplifying their parcel handling experience.
- Users value the **real-time notifications** that keep them updated on parcel deliveries, enhancing efficiency and convenience.
- Users value the **time-saving capabilities** of Parcel Tracker Mailroom, streamlining operations and enhancing delivery efficiency.
- Users value the **tracking efficiency** of Parcel Tracker Mailroom, streamlining deliveries and enhancing convenience across platforms.

##### Cons

- Users experience **tracking issues** that hinder delivery verification and rely heavily on the courier's data updates.
- Users express concern over **limited customization** options for notifications and tracking settings, affecting personal preferences.
- Users find the **manual processes** tedious, wishing for better integrations to reduce time and errors in handling data.
- Users experience **software instability** as the app freezes on older phones, necessitating frequent reboots.
- Users often face **connectivity issues** with Parcel Tracker Mailroom, requiring a strong Wi-Fi signal for proper functionality.

#### What Are Recent G2 Reviews of Parcel Tracker Mailroom?

**["Highly Recommended"](https://www.g2.com/survey_responses/parcel-tracker-mailroom-review-12672998)**

**Rating:** 4.5/5.0 stars

_— Cristina G._

[Read full review](https://www.g2.com/survey_responses/parcel-tracker-mailroom-review-12672998)

**["Parcel Tracker Makes Parcel Logging Accurate, Secure, and Effortless"](https://www.g2.com/survey_responses/parcel-tracker-mailroom-review-12955819)**

**Rating:** 5.0/5.0 stars

_— Dom E._

[Read full review](https://www.g2.com/survey_responses/parcel-tracker-mailroom-review-12955819)

#### What Are G2 Users Discussing About Parcel Tracker Mailroom?

- [What is Parcel Tracker Mailroom used for?](https://www.g2.com/discussions/what-is-parcel-tracker-mailroom-used-for)

### [Outvio](https://www.g2.com/products/outvio/reviews)

Post-sales infrastructure for eCommerce. Online retailers of all sizes, from startups to large eCommerce champions, use Outvio to automate fulfillment and returns, optimise customer support, strengthen brand presence and facilitate post-sales marketing. Outvio powers thousands of online shops to deliver millions of euros worth of orders every month, while giving the best shopping experience possible to their customers. We do this by giving online shops the tools to pack, ship, track and return orders, as well as brand, communicate and market to their shoppers while doing it. We love to help our users grow!

**Average Rating:** 4.8/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Outvio?

- **Ease of Setup:** 9.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Outvio?

- **Seller:** [Outvio](https://www.g2.com/sellers/outvio)
- **Year Founded:** 2018
- **HQ Location:** Tallinn, EE
- **Twitter:** @outvio  
212 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1603687b842c4784610506c3a311ee2b1be355eed7ab1f22142f9a5d0c44489d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11076456&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 93% Small, 7% Medium

#### What Are Recent G2 Reviews of Outvio?

**["Perfect Integration and Intuitive Use, Support somewhat slow."](https://www.g2.com/survey_responses/outvio-review-12415441)**

**Rating:** 5.0/5.0 stars

_— José Antonio F._

[Read full review](https://www.g2.com/survey_responses/outvio-review-12415441)

**["Simplified Returns and Exchanges with Clear, Centralized Shipment Tracking"](https://www.g2.com/survey_responses/outvio-review-12952307)**

**Rating:** 4.5/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/outvio-review-12952307)

#### What Are G2 Users Discussing About Outvio?

- [What is Outvio used for?](https://www.g2.com/discussions/what-is-outvio-used-for)

### [USZoom](https://www.g2.com/products/uszoom/reviews)

USZoom provides a cloud-based technology platform that enables shipping stores and mail centers to deepen client generate new revenue stream

**Average Rating:** 4.6/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate USZoom?

- **Ease of Setup:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind USZoom?

- **Seller:** [US Zoom](https://www.g2.com/sellers/us-zoom)
- **Year Founded:** 2015
- **HQ Location:** Suffern, New York
- **Twitter:** @iPostal1  
723 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac403fee6eb4bde13696e0a6061dae15217cf12a67ed4e8b6152085a35771c25&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fuszoom%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 40% Large, 40% Small

#### What Are Recent G2 Reviews of USZoom?

**["Beats Teams - Use it everyday"](https://www.g2.com/survey_responses/uszoom-review-5253734)**

**Rating:** 5.0/5.0 stars

_— Sadie N._

[Read full review](https://www.g2.com/survey_responses/uszoom-review-5253734)

**["Zoom gets the job done and is quick with updates"](https://www.g2.com/survey_responses/uszoom-review-5079981)**

**Rating:** 5.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/uszoom-review-5079981)

#### What Are G2 Users Discussing About USZoom?

- [What is USZoom used for?](https://www.g2.com/discussions/what-is-uszoom-used-for)

### [FacilityOS](https://www.g2.com/products/facilityos/reviews)

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact. **Visitor Management** Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and company in compliance has never been easier. **Emergency and Evacuation Management** EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid costly penalties with digitized emergency alerts, evacuations and reporting. **Contractor Compliance Management** ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. **Asset and Logistics Management** Designed to optimize chain of custody processes, LogisticsOS combines user-friendly functionality with powerful tracking and clear audit trails to help eliminate lost items and improve accountability across your organization. **Physical Identity and Access Management** SecurityOS extends the benefits of Access Control to visitors, contractors and other temporary guests enabling you to securely issue, track and manage physical facility access. Streamline and automate permission provisioning while increasing control and visibility. Powered by proven technology, people and processes, FacilityOS is reimagining how organizations can keep their people and their facilities safe, secure and compliant.

**Average Rating:** 4.7/5.0

**Total Reviews:** 260

#### How Do G2 Users Rate FacilityOS?

- **Ease of Setup:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind FacilityOS?

- **Seller:** [FacilityOS](https://www.g2.com/sellers/facilityos)
- **Company Website:** www.facilityos.com
- **Year Founded:** 2014
- **HQ Location:** North York, Ontario
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7c07869c3a25590acc462f080fc067e61ff1c94df20a47e2f35290df0afffb3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Filobby-visitor-management%2F&secure%5Burl_type%5D=linkedin_company_website)  
208 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Security Manager
- **Top Industries:** Manufacturing, Food Production
- **Company Size:** 64% Medium, 25% Large

#### What Do G2 Reviewers Say About FacilityOS?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of FacilityOS, enjoying its user-friendly interface and seamless integration features.
- Users commend the **exceptional customer support** from FacilityOS, praising the helpfulness and customization provided by the team.
- Users appreciate the **ease of tracking office attendance** and simple guest sign-in process with FacilityOS.
- Users highlight the **ease of implementation** for FacilityOS, making it a user-friendly experience from start to finish.
- Users commend the **easy setup** of FacilityOS, highlighting its reliability and straightforward implementation process.

##### Cons

- Users find the **limited features** of FacilityOS inadequate for efficiently managing large groups during sign-in processes.
- Users find the **limited functionality** of FacilityOS challenging for managing large groups efficiently during sign-in processes.
- Users experience **access issues** with unclear sign-out buttons and occasional login difficulties, affecting the overall usability.
- Users experience **connectivity issues** with FacilityOS, affecting the reliability of printer and WiFi connections.
- Users find FacilityOS to be **expensive** , especially in high traffic areas requiring multiple kiosks for functionality.

#### What Are Recent G2 Reviews of FacilityOS?

**["Ease of Use!"](https://www.g2.com/survey_responses/facilityos-review-9401682)**

**Rating:** 5.0/5.0 stars

_— Dr. Billie J._

[Read full review](https://www.g2.com/survey_responses/facilityos-review-9401682)

**["iLobby meets ALL our needs!"](https://www.g2.com/survey_responses/facilityos-review-9364054)**

**Rating:** 5.0/5.0 stars

_— Chip S._

[Read full review](https://www.g2.com/survey_responses/facilityos-review-9364054)

### [TekTrack](https://www.g2.com/products/tektrack/reviews)

TekTrack is a comprehensive package tracking software designed to streamline the process of receiving, managing, and delivering packages within organizations. It offers a user-friendly interface that simplifies package handling, enhances accountability, and reduces processing time and costs. TekTrack is adaptable to various industries, including corporations, universities, residential complexes, and healthcare facilities, providing tailored solutions to meet diverse operational needs. Key Features and Functionality: - Multi-Platform Accessibility: Operate on desktops, laptops, smartphones, and tablets, supporting Windows, iOS, and Android devices. - Automated Notifications: Send customizable email and text alerts to recipients when packages are ready for pickup or have been delivered. - Proof-of-Delivery Capture: Record electronic signatures using signature pads, touchscreens, or ID card swipes to ensure secure and verifiable deliveries. - Customizable Workflows: Adapt package processing workflows to fit specific organizational requirements, including custom package fields and recipient information. - Integration Capabilities: Seamlessly integrate with existing systems such as ERPs, Active Directory, and locker systems, enhancing operational efficiency. - Advanced Reporting and Search: Utilize powerful search features and generate customizable reports to monitor package statuses and operational metrics. - Mobile Support: Process packages on-the-go with mobile devices, even in offline mode, ensuring continuous operations without network dependency. - Security and Compliance: Ensure data security with encrypted communications and maintain detailed chain-of-custody records for accountability. Primary Value and Solutions Provided: TekTrack addresses the challenges of manual package logging and tracking by automating and simplifying the entire process. It enhances operational efficiency by reducing errors, minimizing lost or misplaced packages, and providing real-time visibility into package statuses. The software's adaptability allows it to cater to various industries, ensuring that organizations can tailor the system to their specific needs. By integrating with existing systems and offering customizable workflows, TekTrack ensures a seamless and efficient package management experience, ultimately leading to improved customer satisfaction and reduced operational costs.

**Average Rating:** 4.4/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate TekTrack?

- **Ease of Setup:** 7.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TekTrack?

- **Seller:** [TekCore](https://www.g2.com/sellers/tekcore)
- **Year Founded:** 1998
- **HQ Location:** Pasadena, MD
- **Twitter:** @TekCore  
1 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=217677ab1db6b0834552fe41be9367a94799c1df8d8f59f3e1786802d5f15b0e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftekcore&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 47% Small, 41% Medium

#### What Do G2 Reviewers Say About TekTrack?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive support** from TekTrack, enabling quick setup and timely assistance for urgent needs.
- Users value the **quick setup** of TekTrack, enabling immediate access to necessary services for their business.
- Users find the **setup process easy and quick** , enabling rapid access to essential services for immediate needs.
- Users find TekTrack's setup **fast and simple** , ensuring quick access to necessary services for their business needs.

#### What Are Recent G2 Reviews of TekTrack?

**["Tremendously beneficial in servicing our residential and commercial communities."](https://www.g2.com/survey_responses/tektrack-review-4133661)**

**Rating:** 5.0/5.0 stars

_— Scott C._

[Read full review](https://www.g2.com/survey_responses/tektrack-review-4133661)

**["Great App and Easy Setup"](https://www.g2.com/survey_responses/tektrack-review-11232253)**

**Rating:** 5.0/5.0 stars

_— Duval V._

[Read full review](https://www.g2.com/survey_responses/tektrack-review-11232253)

#### What Are G2 Users Discussing About TekTrack?

- [What is TekTrack used for?](https://www.g2.com/discussions/what-is-tektrack-used-for)

### [PackageLog](https://www.g2.com/products/packagelog/reviews)

TURN PACKAGES INTO A COMMUICATION TOOL Recipients want their packages and you want to get rid of them. This package logging software with automated notifications will help you to leverage packages to better communicate and build better relationships, by including important information within each package alert. IT DOES ALL OF THE HEAVY LIFTING Simply manage packages, while notifying recipients of events, news or activities included within each of their package notifications. Or, use our parcel logging software as a separate mass-email and/or text blast service. This is the best package logging software available. WORKS ON ANY DEVICE With super-fast load times and secure data storage, be confident that your custom settings are always easily accessible from any device.

**Average Rating:** 4.0/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate PackageLog?

- **Ease of Setup:** 5.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 6.7/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind PackageLog?

- **Seller:** [Logware](https://www.g2.com/sellers/logware)
- **Year Founded:** 1997
- **HQ Location:** Orlando, FL
- **Twitter:** @LogwareHQ  
433 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d69546b73bb769a1ad7dbb55e2f1d9cd816054820636e4b700400f4d8411d507&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgroupe-logware%2F&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Real Estate
- **Company Size:** 62% Small, 23% Medium

#### What Are Recent G2 Reviews of PackageLog?

**["Very easy to use "](https://www.g2.com/survey_responses/packagelog-review-3019236)**

**Rating:** 4.5/5.0 stars

_— Verified User in Package/Freight Delivery_

[Read full review](https://www.g2.com/survey_responses/packagelog-review-3019236)

**["Packagelog Review"](https://www.g2.com/survey_responses/packagelog-review-1687106)**

**Rating:** 5.0/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/packagelog-review-1687106)

#### What Are G2 Users Discussing About PackageLog?

- [What is PackageLog used for?](https://www.g2.com/discussions/what-is-packagelog-used-for)

- ‹ Prev‹ Prev
- 1
- [2](/categories/package-tracking?order=g2_score&page=2#product-list)
- [3](/categories/package-tracking?order=g2_score&page=3#product-list)
- [4](/categories/package-tracking?order=g2_score&page=4#product-list)
- [5](/categories/package-tracking?order=g2_score&page=5#product-list)
- [6](/categories/package-tracking?order=g2_score&page=6#product-list)
- [Next ›Next ›](/categories/package-tracking?order=g2_score&page=2#product-list)

Spotlight Categories

[Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms)

[Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence)

[CRM Software](https://www.g2.com/categories/crm)

[Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)

[Contract Management Software](https://www.g2.com/categories/contract-management)

Similar Categories

- [Brokerage Management](/categories/brokerage-management)
- [Integrated Workplace Management Systems (IWMS)](/categories/integrated-workplace-management-systems-iwms)
- [Lease Administration](/categories/lease-administration)
- [Property Management](/categories/property-management)
- [Real Estate CRM](/categories/real-estate-crm)

- [Multiple Listing Service (MLS)](/categories/multiple-listing-service-mls)
- [Real Estate Marketing](/categories/real-estate-marketing)
- [Real Estate Activities Management](/categories/real-estate-activities-management)
- [AI Virtual Staging](/categories/ai-virtual-staging)
- [Community Association Management](/categories/community-association-management)

- [Home Inspection](/categories/home-inspection)
- [Lease Accounting](/categories/lease-accounting)
- [Other Real Estate](/categories/other-real-estate)
- [Property Access Management](/categories/property-access-management)
- [Property Intelligence](/categories/property-intelligence)

[Browse Package Tracking Themes](/categories/package-tracking/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated October 3, 2024

Package tracking software, also known as delivery management or mailroom management software, tracks personal packages and deliveries in an office space, shared building (e.g., [coworking space](https://www.g2.com/categories/coworking-spaces)), or residential building. Package tracking software streamlines the process of tagging delivered packages, notifying employees or residents of delivered packages, accepting digital signatures, and releasing of those packages. Package tracking software can provide asset and [inventory tracking](https://www.g2.com/categories/inventory-control) along with management capabilities, as well as create a history of delivered signatures and transactions. Ultimately, package tracking software ensures accountability of mail and packages throughout the entire delivery lifecycle. Package tracking software is specifically not for [courier delivery management](https://www.g2.com/categories/courier) or [supply chain management](https://www.g2.com/categories/supply-chain-suites), and while the solution streamlines package operations, it does not organize [delivery logistics or operations](https://www.g2.com/categories/distribution). Package tracking software can integrate with [property management systems](https://www.g2.com/categories/property-management) as well as with existing hardware, such as barcode scanners or label printers.

To qualify for inclusion in the Package Tracking category, a product must:

- Log the status of delivered packages
- Send out notifications about the status of delivered packages
- Provide inventory tracking capabilities
- Accept digital signatures
- Store package or client data relevant to transaction or signature history
- Remain separate from courier delivery management or supply chain management

Top Tools at a Glance

| 

 | 

Branded post-purchase tracking with carrier-unified notifications

 | 

User Review

"Efficient tracking, but improvable customer service"

 |
| 

 | 

Branded post-purchase tracking with self-service returns

 | 

User Review

"Essential for Streamlining Returns & Reporting"

 |
| 

 | 

Multi-carrier shipment tracking with e-commerce automation

 | 

User Review

"Simplified omnichannel shipping management"

 |
| 

 | 

Multi-carrier shipment tracking with unified API

 | 

User Review

"A game-changer for international e-commerce shippingopify Integration"

 |
| 

 | 

Shopify-native branded post-purchase order tracking

 | 

User Review

"User-Friendly Order Tracking with Great Value"

 |
| 

 | 

Branded post-purchase tracking with multi-carrier automation

 | 

User Review

"Clean, Intuitive Shipment Tracking with Strong Branded Notifications"

 |
| 

 | 

OCR-automated inbound package logging and recipient notification

 | 

User Review

"Tracking Easy movement with Good Performance."

 |
| 

 | 

Multi-carrier parcel tracking with unified visibility

 | 

User Review

"A Comprehensive Solution for Global Shipment Management"

 |
| 

 | 

Scan-to-notify office package tracking

 | 

User Review

"User-Friendly with Insightful Reporting"

 |
| 

 | 

Mailroom parcel logging with QR-code handover

 | 

User Review

"Highly Recommended"

 |

* * *

Show More