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UP

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

6/4/2025

"Enumerate has been helpful in HOA management overall, however, the glitches are adding up"

3.5/5

What do you like best about Enumerate?

readily available anywhere. The engage software is new and seems to be more user friendly. Enumerate has everything we need as HOA manager, if it is functioning properly. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

software will switch between communities while performing a task, throwing you off until you realize you're on a different community. When sending messages to the Owners, if you need to revise you cannot. You have to start all the way over, and I reported this a while back. No resolution has been provided and recreating the messages when you see an error can be very time consuming. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

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Thank you for your honest feedback. We're happy to hear that Enumerate and Engage have been useful in managing your HOA. We also appreciate you bringing your concerns to our attention—your input is important to us, and we’ll make sure it’s shared with the right teams to help improve your experience.

TM

Tammy M.

Director of Web Services

Mid-Market (51-1000 emp.)

4/8/2025

"Extremely Pleased With On-Boarding and Customer Support Services"

5/5

What do you like best about Enumerate?

I am very pleased with the on-boarding and customer support services provided! Both teams are professional, incredibly helpful and attentive to our needs. They address our concerns promptly and provided clear, effective solutions. Keep up the great work! Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

It is not a dislike as I believe this is an area currently being addressed/updated - Engage Support Videos. I look forward to the addition of overview/training videos designed specifically for Homeowners and/or Board use on the Engage website product. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

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Thank you for your kind words about our onboarding and support teams! We're thrilled to hear that Enumerate Engage is helping your associations improve communication and enhance their online presence.

We also appreciate your feedback on our support videos and want you to know we're actively working to expand and improve resources for both homeowners and board members.

In the meantime, here’s a link to our Homeowner videos on YouTube, which can help guide them through logging in and setting up payments.

See how Enumerate improved

JS

Julie s.

Executive Assistant / LCAM

Small-Business (50 or fewer emp.)

6/4/2025

"It was very informative. Well compiled."

4.5/5

What do you like best about Enumerate?

I like that fact that everything is automated. We love using Engage for all of our properties. Ease of integration and use. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

That there are certain things that do not sync back to Engage right now. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

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Thank you so much for your thoughtful review! We're glad to hear you find Enumerate informative and easy to use—especially that Engage has streamlined processes across your properties. We appreciate your feedback and are always working on improvements. Your support means a lot to us!

JL

Jared L.

Community Association Manager

Small-Business (50 or fewer emp.)

2/26/2025

"clean/modern interface, does what we need it to"

4.5/5

What do you like best about Enumerate?

the user interface is smooth and easy to use. What it may lack in detail/customization is made up for in ease of use. Also integrates with other systems we utilize. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

While I admit that I'm not our company's point of contact with Enumerate, but I get the feeling it is cumbersome to have additional features added, or to tailor to our specific needs. It certainly works, but would be nice if end users could tweak setup/tools to match needs. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

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Thank you for your feedback - we're glad to hear you find our interface smooth and easy to use! We understand the importance of customization and are continuously working to improve our system to better meet the specific needs of our users. Thanks for choosing Enumerate.

UA

Verified User in Accounting

Small-Business (50 or fewer emp.)

3/25/2025

"Enumerate & Engage"

4/5

What do you like best about Enumerate?

What I like the best of Enumerate is the global search, ability to link multiple properties for one owner, love the ability to right click to open multiple windows, and ability to provide restrictions for roles. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

I find it challenging that simple edits and voids aren't as flexible from an accounting standpoint. Tracking sent emails via Central could be improved with better reporting. Editing a single check within a batch isn't as seamless as it could be, and support response times can sometimes take up to a week. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

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Thank you for your feedback. We're glad you enjoy features like global search, multi-property linking, and role-based restrictions. We appreciate your insights on accounting flexibility, email tracking, check batch editing, and support response times—please feel free to reach out with any specific suggestions, as we’re always looking to improve your experience.

DC

danielle c.

REGISTERED NURSE

Enterprise (> 1000 emp.)

9/11/2025

"making life easier"

5/5

What do you like best about Enumerate?

I like that it gives a view of property performance. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

It can be difficult to navigate at times. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

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Thank you for sharing your feedback! We’re glad Enumerate is helping provide clear insights into property performance and supporting resident engagement. We appreciate your note on navigation and will continue working to make the platform even easier to use.

UH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

6/4/2025

"Very Helpful Software"

4.5/5

What do you like best about Enumerate?

You can get all the information you need either on the bookkeepers side or as a CAM. You can send out violation notices, eblasts notifications all in the program. I am positive there are things that I do not know how to use as well.....still learning. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

I do not like how some of the drop down menus are repetitive in Engage. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

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Thank you for your kind review. We're thrilled to hear that Enumerate is helping streamline your work. We appreciate your note about the drop-down menus—feedback like yours helps us improve. We look forward to continuing to support you!

AS

Araceli S.

Bank Teller

Small-Business (50 or fewer emp.)

3/26/2025

"Great support"

5/5

What do you like best about Enumerate?

The customer rep that helped me, literally helped me out in the best way he could. The task provided seem impossible to even us but he really did do everything he could and gave us all his time . Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

Sometimes I wont be able to get a rep to help me out until a few days later. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

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Thank you for your feedback! We're thrilled to hear about your positive experience with our support team and will pass along your feedback.

AE

Verified User in Education Management

Enterprise (> 1000 emp.)

3/24/2025

"Great reponsive support"

5/5

What do you like best about Enumerate?

It's always easy to get in touch with their support and resolve any issues you have. So easy our support team just sends our users to them. We don;t have to do much. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

I would like more options in layout design. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

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Thank you for your feedback—we're glad our support team has been helpful, appreciate your feedback on layout design options, and are happy to have resolved your SEO issues!

UF

Verified User in Facilities Services

Small-Business (50 or fewer emp.)

12/15/2020

"Tops for managing agents and homeowners"

5/5

What do you like best about Enumerate?

The search function and work order systems Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

The lack of a quick print for cash receipt Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

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Thank you for your feedback! We're glad you’re enjoying our search and work order systems, and we appreciate your suggestion about quick print for cash receipts—we’ll pass it along to our Product team.