Recommendations to others considering Enumerate:
Do the demo. The associate that helped us with the demo made a lot of the difference when selecting the product that we would use for our company. We talked to several vendors before settling on TOPS One. After we agreed to move forward, the staff was great about helping us get all of our information together to be entered. I'd also recommend utilizing the training sessions. This was of great help to our staff in learning the system. Of course the training can't teach you everything, so being invested in learning how to work in the system by using all of their on-line videos is also very helpful. Review collected by and hosted on G2.com.
What problems is Enumerate solving and how is that benefiting you?
Right off, I can think of three major ways that the system solves problems. 1.) The system allows you to keep better records. We have found less issues with address issues with mailings because everyone is working with the same information. In the past, we have had issues with a lot of mail being returned due to an address issue. This has been solved since owners can log-in and let us know if they need to temporarily change their address. 2.) It is also a time saver; people can log in and find the answers themselves without someone having to stop what they are doing to look up the information. It is especially helpful to our accounting department since homeowners can log-in to see their account balances and recent payments. This saves so much time where they are not answering the same question of how much I owe. 3.) Communication with the owners can be accomplished right from the system. The system allows us to send emails to specific groups right within the system. Review collected by and hosted on G2.com.
