--- title: Entuity Reviews meta\_title: 'Entuity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Entuity works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 102 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ### Entuity Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Entuity's **ease of use** remarkable, with a simple interface requiring no prior training for operations. [(11 mentions)](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266110&qs=pros-and-cons#reviews) Users value the **user-friendly interface** of Entuity, appreciating its simplicity and ease of use without prior training. [(8 mentions)](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1267382&qs=pros-and-cons#reviews) Users value the **intuitive interface** of Entuity, enhancing usability and simplifying management significantly. [(5 mentions)](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266835&qs=pros-and-cons#reviews) Users value the **exceptional customer support** from Entuity, enhancing usability and customization for their specific needs. [(4 mentions)](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1267241&qs=pros-and-cons#reviews) Users commend Entuity for its **real-time monitoring and alerts** , enhancing network performance and usability significantly. [(4 mentions)](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266469&qs=pros-and-cons#reviews) Users report **integration issues** with Entuity, finding the API and scripts less developer-friendly and confusing. [(4 mentions)](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=2092242&qs=pros-and-cons#reviews) Users find the **complexity of configuration management** in Entuity can make integration and usage awkward and unclear. [(3 mentions)](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1267316&qs=pros-and-cons#reviews) Users find the **configuration difficulty** in Entuity challenging, as it's not clear or user-friendly compared to other features. [(3 mentions)](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266368&qs=pros-and-cons#reviews) Users find **inadequate monitoring** due to limited support documents and insufficient device polling capabilities. [(3 mentions)](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266987&qs=pros-and-cons#reviews) Users find **configuration management** somewhat unclear and complicated compared to other features in Entuity. [(2 mentions)](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266604&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Entuity ##### 1. Ease of Use Users find Entuity's **ease of use** remarkable, with a simple interface requiring no prior training for operations. [ See 11 mentions ](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266110&qs=pros-and-cons#reviews) See Related User Reviews ![SHASHIKANT T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SHASHIKANT T.") ST SHASHIKANT T. Mid-Market (51-1000 emp.) 5.0/5 "User friendly tool I used so far" What do you like about Entuity? The layout and ease of access administrative modules ![Rishabh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishabh T.") RT Rishabh T. Enterprise (\> 1000 emp.) 4.5/5 "Is Entuity really worth it? A Hands-On Review" What do you like about Entuity? user interface if Entuity is its best asset which is very simple and easy to use. also event management and geographical google API are best feature ##### 2. User Interface Users value the **user-friendly interface** of Entuity, appreciating its simplicity and ease of use without prior training. [ See 8 mentions ](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1267382&qs=pros-and-cons#reviews) See Related User Reviews ![Rishabh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishabh T.") RT Rishabh T. Enterprise (\> 1000 emp.) 4.5/5 "Is Entuity really worth it? A Hands-On Review" What do you like about Entuity? user interface if Entuity is its best asset which is very simple and easy to use. also event management and geographical google API are best feature ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Entuity Honest Review" What do you like about Entuity? Simple reporting interface, less complexity in UI ##### 3. Features Users value the **intuitive interface** of Entuity, enhancing usability and simplifying management significantly. [ See 5 mentions ](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266835&qs=pros-and-cons#reviews) See Related User Reviews ![Rishabh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishabh T.") RT Rishabh T. Enterprise (\> 1000 emp.) 4.5/5 "Is Entuity really worth it? A Hands-On Review" What do you like about Entuity? user interface if Entuity is its best asset which is very simple and easy to use. also event management and geographical google API are best feature ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Entuity Honest Review" What do you like about Entuity? Simple reporting interface, less complexity in UI ##### 4. Customer Support Users value the **exceptional customer support** from Entuity, enhancing usability and customization for their specific needs. [ See 4 mentions ](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1267241&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Entuity Honest Review" What do you like about Entuity? Simple reporting interface, less complexity in UI ![Sean O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean O.") SO Sean O. Enterprise (\> 1000 emp.) 5.0/5 "Solid product backed by a very engaged company that wants our input and takes actions on it" What do you like about Entuity? The deployment of ENA has allowed us to retire multiple other products and reduce the number of management IPs we have to configure in SNMP from 7-9 d ##### 5. Monitoring Performance Users commend Entuity for its **real-time monitoring and alerts** , enhancing network performance and usability significantly. [ See 4 mentions ](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266469&qs=pros-and-cons#reviews) See Related User Reviews ![Ishan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishan N.") IN Ishan N. Mid-Market (51-1000 emp.) 5.0/5 "Entuity is the best tool for Network monitoring" What do you like about Entuity? Real-Time Monitoring & Alerts, Intuitive User Interface, Automated Network Discovery, Integrated Reporting and Analytics & Scalability are the ![JAFFAR K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JAFFAR K.") JK JAFFAR K. Mid-Market (51-1000 emp.) 5.0/5 "The best tool I used so far" What do you like about Entuity? Entuity is user friendly compared to other monitoring tools. ### 5 Cons or Disadvantages of Entuity ##### 1. Integration Issues Users report **integration issues** with Entuity, finding the API and scripts less developer-friendly and confusing. [ See 4 mentions ](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=2092242&qs=pros-and-cons#reviews) See Related User Reviews ![Rishabh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishabh T.") RT Rishabh T. Enterprise (\> 1000 emp.) 4.5/5 "Is Entuity really worth it? A Hands-On Review" What do you dislike about Entuity? entuity API are not that developer friendly , which makes integration awkward sometime. also sometime scripts is confusing sometime making interface ![Ramraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramraj S.") RS Ramraj S. Small-Business (50 or fewer emp.) 4.0/5 "My Entuity Review" What do you dislike about Entuity? Entuity needs improvements in standard reporting depth and ease of integration with network and applications. ##### 2. Complexity Users find the **complexity of configuration management** in Entuity can make integration and usage awkward and unclear. [ See 3 mentions ](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1267316&qs=pros-and-cons#reviews) See Related User Reviews ![Rishabh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishabh T.") RT Rishabh T. Enterprise (\> 1000 emp.) 4.5/5 "Is Entuity really worth it? A Hands-On Review" What do you dislike about Entuity? entuity API are not that developer friendly , which makes integration awkward sometime. also sometime scripts is confusing sometime making interface ![J k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "J k.") JK J k. Mid-Market (51-1000 emp.) 5.0/5 "The best ever network monitoring tool i used" What do you dislike about Entuity? I don't find much dislikes in the entuity but i could say configuration management could be a bit better. The reason behind this review is configurati ##### 3. Configuration Difficulty Users find the **configuration difficulty** in Entuity challenging, as it's not clear or user-friendly compared to other features. [ See 3 mentions ](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266368&qs=pros-and-cons#reviews) See Related User Reviews ![SHASHIKANT T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SHASHIKANT T.") ST SHASHIKANT T. Mid-Market (51-1000 emp.) 5.0/5 "User friendly tool I used so far" What do you dislike about Entuity? Switch configuration and port mangement features could be a bit better ![J k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "J k.") JK J k. Mid-Market (51-1000 emp.) 5.0/5 "The best ever network monitoring tool i used" What do you dislike about Entuity? I don't find much dislikes in the entuity but i could say configuration management could be a bit better. The reason behind this review is configurati ##### 4. Inadequate Monitoring Users find **inadequate monitoring** due to limited support documents and insufficient device polling capabilities. [ See 3 mentions ](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266987&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Does great for our purposes. I which it had better integration with BMC Helix" What do you dislike about Entuity? Some of the Support documents are lacking detail. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Entuity for Network Monitoring" What do you dislike about Entuity? Not being able to poll devices from multiple monitoring servers ##### 5. Complex Configuration Users find **configuration management** somewhat unclear and complicated compared to other features in Entuity. [ See 2 mentions ](https://www.g2.com/products/entuity/reviews?filters%5Bsentiment_snippet%5D=1266604&qs=pros-and-cons#reviews) See Related User Reviews ![J k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "J k.") JK J k. Mid-Market (51-1000 emp.) 5.0/5 "The best ever network monitoring tool i used" What do you dislike about Entuity? I don't find much dislikes in the entuity but i could say configuration management could be a bit better. The reason behind this review is configurati ![JAFFAR K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JAFFAR K.") JK JAFFAR K. Mid-Market (51-1000 emp.) 5.0/5 "The best tool I used so far" What do you dislike about Entuity? Some features like configuration Management are a little tricky. ![Maurizio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maurizio B.") MB Maurizio B. Monitoring Offer B.U. Manager Enterprise (\> 1000 emp.) 2/19/2021 "Entuity Network Analytics (ENA) really simplifies network monitoring" 5/5 What do you like best about Entuity? ENA is one of the most immediate and powerful product for network monitoring I've ever met. It's easy to deploy and configure, but it's easier to use. Our customer are able to use it after few hours of product training. After device discovery, it immediately enables inventory and monitoring, collecting informations about devices and generating incidents without any manual configuration. Almost all devices are supported and, if not, certification process via Entuity support takes few days to be completed. Its dahboard based interface is really intuitive and covers all monitoring and info needings (note that all dashlets in dashboards are exportable in most common formats or may be used for analisys). And it's fully configurable and modifiable. Features like netflow analysis, automatic map creation bewteen inventored devices, SurePath, resource trends, offer a complete perspective of network behavior. It also has a great out of the box reports set (about 100) covering the whole of the most common reporting needings, and if desired report is not present, there is a create report feature. OOTB data export makes integration towards other systems very simple to be implemented, and connectors for most common products are present. Review collected by and hosted on G2.com. What do you dislike about Entuity? It's almost impossibile to find something that I or our customer dislike about ENA. Review collected by and hosted on G2.com. What problems is Entuity solving and how is that benefiting you? We were able to monitor the whole of the network devices present in the networks of our customers (enterprise customers with a huge number of different network equipments). Monitoring is almost immediate and very accurate. Customer are almost immediately auto sufficient in use and perform normal product configuration (device group creation, threshold settings, event suppression, etc.). Review collected by and hosted on G2.com. Show More 4/13/2023 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RK Raghunandan K. Enterprise (\> 1000 emp.) 11/2/2023 "Excellent Support" 5/5 What do you like best about Entuity? Ease of use and Features of the tool. Easy to implement , excellent support team, easy to integrate with other tools all this leads to continious use Review collected by and hosted on G2.com. What do you dislike about Entuity? Nothing. Its an excellent tool and its getting better day by day Review collected by and hosted on G2.com. What problems is Entuity solving and how is that benefiting you? Network Monitoring Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nilesh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nilesh B.") NB Nilesh B. SCOM Engineer Small-Business (50 or fewer emp.) 8/18/2023 "Great Network Monitoring Tool" 5/5 What do you like best about Entuity? To monitor the supported network devices and cloud based software defined netwok technologies. Review collected by and hosted on G2.com. What do you dislike about Entuity? Still need to support few more OEM network devices. Ex- Barracuda Review collected by and hosted on G2.com. What problems is Entuity solving and how is that benefiting you? Day to day network devices monitoring and managing device configurations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![dipika t.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "dipika t.") DT dipika t. Technical Support Specialist Enterprise (\> 1000 emp.) 10/31/2023 "Excellent monitoring tool" 5/5 What do you like best about Entuity? It is user friendly and excellent tool . Review collected by and hosted on G2.com. What do you dislike about Entuity? Need to improve as per other monitoring tools Review collected by and hosted on G2.com. What problems is Entuity solving and how is that benefiting you? Alert of link down utilization and resources. Able to manage and stabilize the network Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rahul D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul D.") RD Rahul D. Netscout - ATAC Engineer Enterprise (\> 1000 emp.) 10/18/2023 "Best products for implementation network topology" 5/5 What do you like best about Entuity? Easy to use and manage services, lot's of features available Review collected by and hosted on G2.com. What do you dislike about Entuity? There is nothing to dislike. All UI are very impressive while using Review collected by and hosted on G2.com. What problems is Entuity solving and how is that benefiting you? All time monitoring network services and notifications Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RL Rajesh L. Small-Business (50 or fewer emp.) 11/2/2023 "IT is a matured Network device monitoring tool with add on features" 4.5/5 What do you like best about Entuity? Entuity provides fullfledge network monitoring view. Review collected by and hosted on G2.com. What do you dislike about Entuity? Should be more used friendly on product documents. Review collected by and hosted on G2.com. What problems is Entuity solving and how is that benefiting you? Provides clear cut monitoring views Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JN Jordan N. Store Manager Retail Enterprise (\> 1000 emp.) 7/27/2023 "Effectiveness in Single Page of IT Monitoring" 5/5 What do you like best about Entuity? Easy to map all devices and applications connections. Deep performance monitoring and observability as well as ability to trace troubleshooting and root causes. Deep insights into traffic networks. Review collected by and hosted on G2.com. What do you dislike about Entuity? So far it has done all security measures we acquired it fo,no dislike at all. Review collected by and hosted on G2.com. What problems is Entuity solving and how is that benefiting you? Perfect automation configuration backup and recovery on network devices. Perfect RAM,CPU,Temp etc,monitoring. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SC Sean C. Quality Control Associate III,Biotechnological QC Biotechnology Mid-Market (51-1000 emp.) 7/5/2023 "No More Compromise on IT Security" 4.5/5 What do you like best about Entuity? Single page with great monitoring capabilities on increasingly complex IT environment. AI-powered, full stack and completely automated. Complete visibility into whole system performance and log activities. Quick and easy customisation. Review collected by and hosted on G2.com. What do you dislike about Entuity? Nothing I can complain about on this platform. Review collected by and hosted on G2.com. What problems is Entuity solving and how is that benefiting you? It is effortless to manage entire network system,through real-time endpoints monitoring and health status regularly checking as well as security auditing. Review collected by and hosted on G2.com. Show More Response from Larry DeAngelis of Entuity [Editedit](https://www.g2.com/survey_responses/entuity-review-8285091/official_response/edit) Thanks for the love, Sean! Happy to hear Entuity is treating you well. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MP Mark P. Executive Vice President Research Enterprise (\> 1000 emp.) 7/5/2023 "Centralised Technology Management and Excellent Safeguarding" 5/5 What do you like best about Entuity? All-in-one combination of remote monitoring and management. Easy network mapping and configuration. Ability to monitor all activities in our IT systems connections. Efficiency and visibility across all devices and applications. Review collected by and hosted on G2.com. What do you dislike about Entuity? On IT security,this tool has never failed us,no dislike at all. Review collected by and hosted on G2.com. What problems is Entuity solving and how is that benefiting you? Effortless network management and monitoring via real-time visibility into log activities,system performance and health status issues. Review collected by and hosted on G2.com. Show More Response from Larry DeAngelis of Entuity [Editedit](https://www.g2.com/survey_responses/entuity-review-8286080/official_response/edit) Thanks for the review, Mark! Glad to hear that you're happy with Entuity. 12/3/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SH Steven H. Cybersecurity Analyst/Advisor Research Enterprise (\> 1000 emp.) 7/7/2023 "Streamlined IT Monitoring Solution Empowering Digital Effectiveness" 4.5/5 What do you like best about Entuity? Rich network visualisation and easy discovery and mapping. Real-time visibility into all network connections activities. Easy to customise and automate alerts. 24.7 customers support. Review collected by and hosted on G2.com. What do you dislike about Entuity? All functionalities and features are unquestionable. Review collected by and hosted on G2.com. What problems is Entuity solving and how is that benefiting you? Our all-in-one IT monitoring solution ensuring availability of service and applications running on real-time endpoints protection,performance monitoring,network management,health status updates and dark web termination. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Top-Rated Alternatives [ ![LogicMonitor](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LogicMonitor") LogicMonitor 4.5/5(644) ](https://www.g2.com/products/logicmonitor/reviews) [ ![SolarWinds Observability](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SolarWinds Observability") SolarWinds Observability 4.3/5(863) ](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) [ ![Progress WhatsUp Gold](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Progress WhatsUp Gold") Progress WhatsUp Gold 4.4/5(391) ](https://www.g2.com/products/progress-whatsup-gold/reviews) [ View All Alternatives ](https://www.g2.com/products/entuity/competitors/alternatives) ##### Categories on G2 [Network Monitoring](https://www.g2.com/categories/network-monitoring)[Enterprise Monitoring](https://www.g2.com/categories/enterprise-monitoring)[Network Management Tools](https://www.g2.com/categories/network-management-tools) [Network Monitoring](https://www.g2.com/categories/network-monitoring)[Enterprise Monitoring](https://www.g2.com/categories/enterprise-monitoring)[Network Management Tools](https://www.g2.com/categories/network-management-tools)[Network Automation Tools](https://www.g2.com/categories/network-automation-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which database DevOps software combines version control integration with automated rollback for production deployments?](https://www.g2.com/discussions/which-database-devops-software-combines-version-control-integration-with-automated-rollback-for-production-deployments)[What are the best public records management platforms for government agencies handling high-volume FOIA requests?](https://www.g2.com/discussions/what-are-the-best-public-records-management-platforms-for-government-agencies-handling-high-volume-foia-requests)[What is the best IT alerting tool for large-scale IT environments?](https://www.g2.com/discussions/what-is-the-best-it-alerting-tool-for-large-scale-it-environments) [Which Google Workspace academic tools help organizations achieve streamlined workflows and better operational insights?](https://www.g2.com/discussions/which-google-workspace-academic-tools-help-organizations-achieve-streamlined-workflows-and-better-operational-insights)[Which is the best AI customer support agent software?](https://www.g2.com/discussions/which-is-the-best-ai-customer-support-agent-software)[Pros and Cons Details](https://www.g2.com/products/entuity/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)