--- title: Entuity Reviews meta_title: 'Entuity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 102 reviews by the users' company size, role or industry to find out how Entuity works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 102 scale: '5' date_modified: '2026-08-12' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Entuity Reviews **Vendor:** Park Place Technologies **Category:** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) **Average Rating:** 4.6/5.0 **Total Reviews:** 102 ## About Entuity Imagine never having to worry about your IT infrastructure again. Entuity Software offers a comprehensive platform that provides real-time visibility and actionable insights into every aspect of your on-prem, cloud and hybrid infrastructures in real-time. With its intuitive interface and advanced analytics capabilities, Entuity enables organizations to proactively monitor and optimize network performance, enhance security measures, and maximize resource efficiency. Ideal for enterprises seeking to streamline operations and ensure seamless connectivity, Entuity Software stands out for its ability to deliver comprehensive network visibility and management solutions that empower IT teams to drive business success. ## Entuity Pros & Cons **What users like:** - Users find Entuity's **ease of use** remarkable, with a simple interface requiring no prior training for operations. (11 reviews) - Users value the **user-friendly interface** of Entuity, appreciating its simplicity and ease of use without prior training. (8 reviews) - Users value the **intuitive interface** of Entuity, enhancing usability and simplifying management significantly. (5 reviews) - Users value the **exceptional customer support** from Entuity, enhancing usability and customization for their specific needs. (4 reviews) - Users commend Entuity for its **real-time monitoring and alerts** , enhancing network performance and usability significantly. (4 reviews) - Users commend the **implementation ease** of Entuity, highlighting its straightforward setup and simplified reporting interface. (3 reviews) - Reporting (3 reviews) - Users praise the **intuitive reporting features** of Entuity, enabling effective real-time monitoring and streamlined network management. (3 reviews) - Alert Notifications (2 reviews) - Alerts (2 reviews) **What users dislike:** - Users report **integration issues** with Entuity, finding the API and scripts less developer-friendly and confusing. (4 reviews) - Users find the **complexity of configuration management** in Entuity can make integration and usage awkward and unclear. (3 reviews) - Users find the **configuration difficulty** in Entuity challenging, as it's not clear or user-friendly compared to other features. (3 reviews) - Users find **inadequate monitoring** due to limited support documents and insufficient device polling capabilities. (3 reviews) - Users find **configuration management** somewhat unclear and complicated compared to other features in Entuity. (2 reviews) - Users note that **configuration management can be unclear and challenging** , impacting the overall usability of Entuity. (2 reviews) - Confusing Interface (1 reviews) - Display Issues (1 reviews) - Documentation Issues (1 reviews) - Expensive (1 reviews) ## Entuity Reviews ### 1. Painful Setup and Costly Licensing Held Back Implementation **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Entuity?** It can be a good central repository for storing and monitoring network switch configurations if it knows how to talk to your switches. It can collect information about network congestion and hardware issues. It helped identify network loops / changed trunks. **What do you dislike about Entuity?** Painful to configure. It required hours and hours of work to try and collect information from our switches and was never fully set up. Licenses get consumed quickly and are not cost effective. Onboarding was long calls working with a technician to figure out how to communicate with each model switch. We never even got to working on monitoring servers before we gave up. Could never integrate monitoring of an Oracle enviroment the way we wanted. UI was not always intuitive. Had to hunt/remember where to set things up. Thank god it did not have AI. **What problems is Entuity solving and how is that benefiting you?** It's not. We gave up on the product and will be switching to another solution that is cheaper and should have more flexibility. **Official Response from John Reagan:** > Thank you for the feedback on Entuity. Onboarding and configuration should be smoother than that, and we're sorry that wasn't your experience. If you're still having trouble getting your devices monitored, we will help directly. Please open a ticket at support.entuity.com or email support@entuity.com and our team will pick it up. ### 2. Happy with the product, but the support is not quite good enough **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Entuity?** Product's capability, and technical capabilities **What do you dislike about Entuity?** Product/Technical Support - as it should be more prompt and should align with the timezone the customers are in. **What problems is Entuity solving and how is that benefiting you?** We have Entuity implemented in our environment to Manage the operations. It works well technically; but when there is an ongoing issue, I don't believe we are getting enough support. **Official Response from Susan George:** > Hello, Susan George from the Entuity Product Team – We would love to hear from you on how we can better support your Team. You may reach me at +1 440-947-5372 or sgeorge@parkplacetech.com and we can discuss further. Thank you! ## Entuity Discussions - [How to take backup for network devices in ENA 18.0](https://www.g2.com/discussions/42279-how-to-take-backup-for-network-devices-in-ena-18-0) - 1 comment, 1 upvote - [Cisco ACI monitoring with Entuity calling the APIs](https://www.g2.com/discussions/38576-cisco-aci-monitoring-with-entuity-calling-the-apis) - 2 comments, 1 upvote - [What is entuity network analytics?](https://www.g2.com/discussions/what-is-entuity-network-analytics) - 2 comments - [How does Entuity work?](https://www.g2.com/discussions/how-does-entuity-work) - 1 comment - [View Entuity pricing details and edition comparison](https://www.g2.com/products/entuity/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+01%3A18%3A13+-0500&secure%5Bsession_id%5D=be3ff436-9c81-4777-9092-fc57b64b6391&secure%5Btoken%5D=ec6e35ecff131af239710be54c467a1228c750dbf455628cc45dc504e3bcab6e&format=llm_user) ## Entuity Integrations - [BigPanda](https://www.g2.com/products/bigpanda/reviews) - [BMC Helix CMDB](https://www.g2.com/products/bmc-helix-cmdb/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Martini](https://www.g2.com/products/martini/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [TrueSight Automation for Servers](https://www.g2.com/products/truesight-automation-for-servers/reviews) ## Entuity Features **Configuration** - Compliance - Scheduling - Maintenance **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Functionality** - Diverse Systems Monitoring - Real-Time Analytics - Observability - AI/ML Integration **Management** - Network Automation - Network Traffic Analyzer - User Provisioning - Network Analytics - Resource Maintenance - Network Provisioning - Visual Analytics - Cost Tracking **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Agentic AI - Network Automation Tools** - Autonomous Task Execution - Cross-system Integration - Decision Making **Network** - Scalability - Inventory - Infrastructure - Remote Access **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Management** - Single Pane of Glass - Dashboards and Visualization - Performance Baselines - Alerting **Monitoring** - Network Monitoring - Network Discovery - Network Asset Mapping - Activity Monitoring - Incident Mapping - Data Mapping - On-Demand Mapping - Location-Based Mapping - Hierarchical Mapping - Visual Discovery - Server Monitoring - Continuous Monitoring **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Logistics** - Communication - Scripting - Workflows **Support** - Real-time alerting - Hybrid Infrastructure Support - API Integration - Third-Party Integration - Database Support **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Agentic AI - Enterprise Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security - Network Automation** - Change Management - Security Automation - User Authentication and Authorization - Monitoring and Alerts **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Network Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Intrusion Prevention System - Intrusion Detection System - Third-Party Integrations **Additional Functionality** - Configuration Management - Endpoint Protection - Network Analysis - Network Resource Management - IT Asset Management - Policy Management - Remote Access/Control - AI Copilot - Threshold Alerts - Generative AI - Alerts/Notifications - Response Management - Compliance Tracking - Remediation Management - Data Visualization - Event Logs - Dashboard - Issue Management - Security Management - Performance Metrics - Access Controls/Permissions - API - Troubleshooting - Audit Trail - Collaboration Tools - Mobile Access - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Customizable Reports - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation ## Top Entuity Alternatives - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (587 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) - 4.3/5.0 (824 reviews) - [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) - 4.4/5.0 (382 reviews)