Verified User in Banking
CB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Onfido provides a great solution for ID authentication."
3.5/5
What do you like best about Entrust IDV, formerly Onfido?

The SDK offers a wide variety of very useful features. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

The implementation in terms of integration can be tricky Review collected by and hosted on G2.com.

DH
David H.
Enterprise (> 1000 emp.)
"Good"
4/5
What do you like best about Entrust IDV, formerly Onfido?

Installation was straightforward and documentation was comprehensive and well structured. Haven't had any major issues. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

Took a while to get the account management process right, but we've got there now. In fairness, they were being overly proactive! Review collected by and hosted on G2.com.

Oliver B.
OB
Oliver B.
Enterprise (> 1000 emp.)
"Onfido has a great UI, and a dependable product"
4.5/5
What do you like best about Entrust IDV, formerly Onfido?

The user experience is clear and easily understood and the results returned are simple. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

The reporting is basic, and doesn't allow for largeer sized downloads. Review collected by and hosted on G2.com.

JW
John W.
Mid-Market (51-1000 emp.)
"Origination Journey automation"
4.5/5
What do you like best about Entrust IDV, formerly Onfido?

Its speed and accuracy. I find it very good at spotting fraudlant ID's Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

Some ID's not recognised and some Irish id's mix up between 0 and o Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
ET
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Very good service, excellent assistance, great team support. Overall a very positive collaboration."
5/5
What do you like best about Entrust IDV, formerly Onfido?

Straightforward, fast and efficient verification process.

Useful results reporting and tracking. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

Would like to have access to a more details results dashboard. Review collected by and hosted on G2.com.

Adrian S.
AS
Adrian S.
Fraud Manager
Mid-Market (51-1000 emp.)
"Onfido has a good service and first class tools"
4/5
What do you like best about Entrust IDV, formerly Onfido?

We have been working with Onfido for years and they have constantly improved their product, their selfie video is very good and they provide good support. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

It is a more expensive service than other options and I think it could be more competitive by offering better prices Review collected by and hosted on G2.com.

OI
Oana I.
Mid-Market (51-1000 emp.)
"Stable service, best KA and fast support"
5/5
What do you like best about Entrust IDV, formerly Onfido?

Stable service, best KA and fast support answers, recurrent reports. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

the pictures of ID cards are accepted as clear with data covered and part of id card missing like the margins. Review collected by and hosted on G2.com.

WR
Waheed R.
Regional Director
Mid-Market (51-1000 emp.)
"Onfido are the best ID verification partners we have used and would highly recommend them!"
5/5
What do you like best about Entrust IDV, formerly Onfido?

Onfido is always helpful with our queries and they have supported our growth across the different regions we are expanding in. With their new SDK releases, we have seen an increase of successful ID checks which allows our customers to be happy with the service we are providing them. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

As of date, I have had no issues with Onfido and I would highly recommend them to anyone seeking ID verification checks. One region which we need their assistance in has proven to be a positive result as they are happy to assist us in the region and willing to add it to their portfolio (turning a negative point to a positive one) Review collected by and hosted on G2.com.

RB
richard b.
Enterprise (> 1000 emp.)
"Onfido ID&V service for Digital onboarding"
4/5
What do you like best about Entrust IDV, formerly Onfido?

Onfido is a simple API integration for ID&V checks for the bank's digital onboarding journeys. The native 2FA integration is useful as well as this is required for PII Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

The dashboard failed pen test which was a problem early on but it has since been fixed. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Superb"
5/5
What do you like best about Entrust IDV, formerly Onfido?

The service is quick and the overall experience is always nice and trustworthy. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

Like any other service, it is not 100% accurate but it becomes better all the time. Review collected by and hosted on G2.com.