The prompt turnaround time continues to be the key benefit. The speed of verification supports efficient onboarding and improves customer experience, particularly in high-volume KYC environments. Review collected by and hosted on G2.com.

There are still occasional inaccuracies in identity document verification. Some valid documents are flagged incorrectly, which requires manual review and creates additional operational workload. Improving document recognition accuracy and reducing false negatives would significantly enhance overall performance. Review collected by and hosted on G2.com.

Verification checkpoints, ease of inboarding and documentation support through AI Review collected by and hosted on G2.com.

Usage of AI is fine but also in some cases human logic also needs to considered Review collected by and hosted on G2.com.

Flawless KYC stream, highly intuitive process. Review collected by and hosted on G2.com.

Nothing too serious overall, just a slight lack of communication at the start of our collaboration. Review collected by and hosted on G2.com.

It assist me to safely log into my bank account and make safe transactions. Does not need internet to access. Review collected by and hosted on G2.com.

When app needs updates or bugs that slows it down. Review collected by and hosted on G2.com.

Improved dashboard visibility, stable API performance, and stronger fraud detection across multiple markets. Review collected by and hosted on G2.com.

quicker support response during escalations. Review collected by and hosted on G2.com.

Rewards are good, simple to collect and lots of options Review collected by and hosted on G2.com.

questions can be long and some are duplicate to my feeling Review collected by and hosted on G2.com.

excellent precision in identity verification and very good global coverage Review collected by and hosted on G2.com.

the high cost is the main factor but the cost-benefit must be evaluated Review collected by and hosted on G2.com.

If your business requires Know Your Customer (KYC) compliance, Onfido is an excellent option. Their solution not only delivers outstanding service but is also designed for ease of use, ensuring a smooth and efficient process. Review collected by and hosted on G2.com.

As with any international solutions or compliance vendor, I sincerely hope they consider offering a lower-commitment package for their clients. This approach would provide greater flexibility and competitiveness. Review collected by and hosted on G2.com.

Very easy to use from a non developer level, integration into our own system also has been helpful, and very indepth documentation helps us understanding how we can best utilize the tool Review collected by and hosted on G2.com.

I think the feature support is indeed a bit limited for ID types but still covers the most important/most common forms of IDs. Review collected by and hosted on G2.com.

Onfido Studio and all the fraud features available + the fact that it is now compliant with all major European Markets thanks to the Qualified Electronic Signature. Review collected by and hosted on G2.com.

It's does not offer penny test for micro payment. Review collected by and hosted on G2.com.