---
title: Entrust IDV, formerly Onfido Reviews
meta_title: 'Entrust IDV, formerly Onfido Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 123 reviews by the users' company size, role or industry
  to find out how Entrust IDV, formerly Onfido works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 123
  scale: '5'
date_modified: '2026-08-06'
parent_category:
  name: Data Privacy
  url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806
---

# Entrust IDV, formerly Onfido Reviews
**Vendor:** Entrust, Inc.  
**Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 123
## About Entrust IDV, formerly Onfido
Entrust fights fraud and cyberthreats with comprehensive identity-centric security that protects people, devices, and data. Our solutions help enterprises and governments safeguard critical systems from every angle, enabling secure onboarding and issuance, providing everyday identity protection, and empowering them with 360-degree visibility and orchestration across keys, secrets, and certificates so they can transact and grow with confidence. Building on our decades as a pioneer and innovator in establishing trust, Entrust has a global partner network and supports customers in over 150 countries.



## Entrust IDV, formerly Onfido Pros & Cons
**What users like:**

- Users commend the **ease of use** of Entrust IDV, enjoying seamless integration and efficient onboarding processes. (8 reviews)
- Users value the **verification efficiency** of Entrust IDV, enabling fast onboarding while maintaining strong security and compliance. (6 reviews)
- Users appreciate the **easy integrations** of Entrust IDV, enhancing workflow efficiency and ensuring data security. (5 reviews)
- Users appreciate the **fast verification** of Entrust IDV, which enhances onboarding efficiency and overall customer experience. (5 reviews)
- Users value the **strong fraud detection** capabilities of Entrust IDV, enhancing security and user confidence. (5 reviews)
- Users value the **exceptional service quality** of Entrust IDV, marked by responsive customer support and seamless integrations. (5 reviews)
- Users praise the **excellent customer support** from Entrust IDV, noting promptness and helpfulness in resolving issues. (4 reviews)
- Efficiency (4 reviews)
- Users value the **effective fraud detection and prevention** capabilities of Entrust IDV, ensuring enhanced security against identity theft. (4 reviews)
- Integrations (4 reviews)

**What users dislike:**

- Users find the service to be **expensive** , particularly challenging for startup companies with associated processing costs. (4 reviews)
- Users face significant **integration issues** with outdated documentation and inconsistent SDK responses, complicating implementation efforts. (3 reviews)
- Users experience **slow performance** due to lengthy auth code retrieval and processing of ID documents, impacting efficiency. (3 reviews)
- Users often find the **processing of ID documents to be slow** , leading to delays and frustrations in their experience. (3 reviews)
- Users face issues with **software bugs** causing delays and mismatches, complicating the overall user experience with Entrust IDV. (3 reviews)
- System Errors (3 reviews)
- Identification Issues (2 reviews)
- Limited Access (2 reviews)
- Users express frustrations with **limited features** in Entrust IDV, facing outdated documentation and restricted testing capabilities. (2 reviews)
- Poor Customer Support (2 reviews)


## Entrust IDV, formerly Onfido Discussions
  - [What is Onfido used for?](https://www.g2.com/discussions/what-is-onfido-used-for) - 2 comments, 1 upvote

- [View Entrust IDV, formerly Onfido pricing details and edition comparison](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-06+18%3A31%3A03+-0500&secure%5Bsession_id%5D=98d01d85-8df0-478e-b417-ab86255a9a96&secure%5Btoken%5D=935ed0256ee8020033962f7b5c398ddb171a3166a3cd7f9206996aa492266d98&format=llm_user)
## Entrust IDV, formerly Onfido Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [World-Check On Demand](https://www.g2.com/products/world-check-on-demand/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Entrust IDV, formerly Onfido Features
**Additional Functionality**
- Incident Management
- Real-Time Monitoring
- Evidence Management
- Risk Alerts
- Reporting & Statistics
- Third-Party Integrations
- Workflow Management
- Risk Analysis
- Sarbanes-Oxley Compliance
- Single Sign On
- Compliance Management
- Policy Management
- Real-Time Reporting
- Audit Trail
- Assessment Management
- HIPAA Compliant
- Operational Risk Management
- Document Storage
- Enterprise Risk Management
- Data Visualization
- Configurable Workflow
- Vendor Management
- IT Risk Management
- User Management
- Issue Management
- Internal Controls Management
- AI Copilot
- Environmental Compliance
- Customizable Reports
- Data Import/Export
- Risk Management
- API
- Document Management
- Risk Assessment
- Activity Dashboard
- Task Management
- Audit Management
- Generative AI
- Governance
- Corrective and Preventive Actions (CAPA)
- Alerts/Notifications
- FDA Compliance
- Secure Data Storage
- Approval Process Control
- Version Control

**Additional Functionality**
- Fraud Detection
- PCI Compliance
- Application Management
- Audit Management
- Single Sign On
- Secure Data Storage
- SSL Security
- Privileged Account Management
- Reporting & Statistics
- Two-Factor Authentication
- Member Accounts
- HIPAA Compliant
- AI Copilot
- Self-Service Access Request
- User Provisioning
- Audit Trail
- Third-Party Integrations
- Real-Time Notifications
- Active Directory Integration
- Authentication
- Compliance Management
- Workflow Management
- Access Controls/Permissions
- Access Management
- Secure Login
- Customizable Branding
- Real-Time Monitoring
- Security Auditing
- Policy Management
- Data Synchronization
- Collaboration Tools
- API
- Unified Directory
- Multi-Factor Authentication
- Biometrics
- Activity Dashboard
- Generative AI
- Credential Management
- Event Logs
- Real-Time Analytics
- Password Management
- Access Certification
- Self Service Portal
- Mobile Access

**Detection**
- Bot Mitigation
- Alerts

**Integration**
- Mobile SDK
- Workforce Authentication
- Customer Authentication
- Two-Factor Authentication
- Multi-Factor Authentication
- Out-of-Band Authentication
- Mobile Authentication

**Functionalities**
- Authentication Methods
- Online Age Verification
- Integrations and SDKs
- Liveness Check

**Fraud Detection**
- Name Matching
- Watch List
- Workflows and Alerts

**Identity Verification Functions - Identity Verification**
- Multi-Method Verification
- AI Document Check
- Biometric Face Match
- Integration Options
- Workflow Orchestration
- Generative AI
- Third-Party Integrations
- Data Verification
- Age Verification
- Multiple Authentication Methods
- Third-Party Integration

**Intelligence**
- ID Analytics

**Analysis **
- ID Analytics
- Intelligence Reporting
- Incident Reports
- Reporting/Analytics

**Administration**
- Encryption
- Audit Trails
- Regulatory Compliance

**Compliance**
- Due Dilligence
- Regulations and Jurisdictions
- PEP Screening

**Risk & Fraud Prevention - Identity Verification**
- Liveness Detection
- AI Risk Scoring
- Document Forensics
- Fraud Detection
- Language Detection
- Duplicate Detection

**Additional Functionality**
- Credential Management
- Active Directory Integration
- Activity Dashboard
- Remote Access/Control
- Compliance Management
- Audit Management
- Social Sign On
- Secure Login
- Real-Time Monitoring
- API
- Access Management
- Third-Party Integrations
- Event Logs
- Role-Based Permissions
- Policy Management
- Reporting & Statistics
- Fraud Detection
- Access Controls/Permissions
- Member Accounts
- Real-Time Notifications
- AI Copilot
- Generative AI
- Customizable Branding
- Alerts/Notifications
- Secure Data Storage
- Single Sign On
- Real-Time Analytics
- Data Verification
- Biometrics
- Multiple User Accounts
- Workflow Management
- Activity Tracking
- User Management
- Risk Alerts
- Self Service Portal
- Password Management
- Background Identification
- Face Clustering
- Identity Verification
- Natural Language Processing
- Mobile Access
- Annotations
- Intelligent Search
- Third-Party Integration
- Sentiment Analysis
- Machine Learning
- Deepfake Detection
- Privacy Options
- Image Classification
- Data Import/Export
- Real-Time Reporting
- Multi-Language
- Data Security
- Image Analysis
- Face Detection
- Motion Tracking
- Pose Estimation
- Predictive Analytics
- Face Analysis
- Data Retrieval
- Deep Learning
- Multi-Device Support

**Detection**
- Fraud Detection
- Alerts
- Real-Time Monitoring

**Administration**
- Blacklisting

**Compliance & Governance - Identity Verification**
- Standards Compliance
- AML/PEP Screening
- Global Coverage
- AML Compliance
- KYC Compliance
- Background Screening

**Additional Functionality**
- Behavioral Analytics
- Optical Character Recognition
- Audit Trail
- Records Management
- Reporting & Statistics
- User Onboarding
- Biometrics
- Predictive Analytics
- AI/Machine Learning
- Password Management
- Real-Time Data
- Secure Data Storage
- Mobile Access
- Barcode Recognition
- Video Conferencing
- Compliance Management
- API
- Address Validation
- ID Scanning
- AI Copilot
- Location Tracking
- Data Extraction
- Onboarding
- Risk Management
- Digital Signature
- Workflow Management
- Data Capture and Transfer
- Consent Management
- Customer Data Management
- For Financial Institutions
- Behavior Tracking
- Blockchain Support
- SDKs
- Search/Filter
- Geolocation
- Multi-Language
- Scheduling
- Authentication
- Case Management
- Approval Process Control
- Alerts/Notifications
- Access Controls/Permissions
- Lifecycle Management
- Document Management
- Forms Management
- Workflow Automation

**Response**
- Device Tracking
- Fraud Markers

**Reporting**
- Real-Time Dashboards

**Agentic AI - Fraud Detection**
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Additional Functionality**
- Onboarding
- Risk Management
- Digital Signature
- Workflow Management
- Data Capture and Transfer
- Consent Management
- Customer Data Management
- AI Copilot
- Mobile Access
- For Financial Institutions
- Audit Trail
- Video Conferencing
- Behavior Tracking
- API
- Compliance Management
- Blockchain Support
- SDKs
- Search/Filter
- Geolocation
- Generative AI
- Multi-Language
- Scheduling
- Authentication
- Case Management
- Approval Process Control
- Alerts/Notifications
- Access Controls/Permissions
- Lifecycle Management
- Secure Data Storage
- Address Validation
- Biometrics
- Document Management
- Forms Management

**Generative AI - Anti Money Laundering**
- Risk Scoring
- Pattern Recognition
- Optical Character Recognition

**Agentic AI - Anti Money Laundering**
- Adaptive Learning
- Decision Making
- AI/Machine Learning

**Additional Functionality**
- Workflow Management
- Biometrics
- SSL Security
- Data Import/Export
- Real-Time Data
- Compliance Tracking
- Document Storage
- Real-Time Reporting
- Data Verification
- Customer Database
- Investigation Management
- Mobile Access
- Reporting/Analytics
- Search/Filter
- Real-Time Analytics
- Audit Trail
- Behavior Tracking
- Alerts/Notifications
- Customizable Branding
- Behavioral Analytics
- Authentication
- Fraud Detection
- API
- Case Management
- Identity Verification
- Risk Management
- Reporting & Statistics
- Real-Time Notifications
- Risk Analysis
- Third-Party Integrations
- Contact Database
- Data Capture and Transfer
- Compliance Management
- SARs
- Alerts/Escalation
- AI Copilot
- Background Screening
- Secure Data Storage
- Generative AI
- Onboarding
- Digital Signature
- Consent Management
- Customer Data Management
- For Financial Institutions
- Video Conferencing
- Blockchain Support
- SDKs
- Geolocation
- Multi-Language
- Scheduling
- Approval Process Control
- Access Controls/Permissions
- Lifecycle Management
- Address Validation
- Document Management
- Forms Management

## Top Entrust IDV, formerly Onfido Alternatives
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