--- title: Entrust IDV, formerly Onfido Reviews meta\_title: 'Entrust IDV, formerly Onfido Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 129 reviews by the users' company size, role or industry to find out how Entrust IDV, formerly Onfido works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 129 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Entrust IDV, formerly Onfido Reviews & Product Details Visit Website Entrust fights fraud and cyberthreats with comprehensive identity-centric security that protects people, devices, and data. Our solutions help enterprises and governments safeguard critical systems from every angle, enabling secure onboarding and issuance, providing everyday identity protection, and empowering them with 360-degree visibility and orchestration across keys, secrets, and certificates so they can transact and grow with confidence. Building on our decades as a pioneer and innovator in establishing trust, Entrust has a global partner network and supports customers in over 150 countries. * * * Product Website Entrust IDV, formerly Onfido Seller [Entrust, Inc.](https://www.g2.com/sellers/entrust-inc) Discussions [Entrust IDV, formerly Onfido Community](https://www.g2.com/products/entrust-idv-formerly-onfido/discuss) Solution Type All-in-One Overview by Nick Barker Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/entrust-idv-formerly-onfido/pricing) ## Entrust IDV, formerly Onfido Integrations (6) What do users say about integrations? Verified by Entrust IDV, formerly Onfido [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Financial Services (formerly Salesforce Financial Services Cloud) ](https://www.g2.com/products/agentforce-financial-services-formerly-salesforce-financial-services-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Emlo Compliance ](https://www.g2.com/products/emlo-compliance/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") World-Check On Demand ](https://www.g2.com/products/world-check-on-demand/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 1/8/2025 "Very happy with Onfido as it provides identity services across globe" 5/5 What do you like best about Entrust IDV, formerly Onfido? Customer support of Onfido is prompt and is usually accurate in its response. Review collected by and hosted on G2.com. What do you dislike about Entrust IDV, formerly Onfido? Onfido has to start leveraging AI, especially POA verification has come a long way since the advent of LLM. Review collected by and hosted on G2.com. What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you? Crossborder real time KYC Review collected by and hosted on G2.com. Show More 8/29/2025 Validated ReviewerIncentivizedSource: Seller invite PT Patrick T. Customer Experience Designer Enterprise (\> 1000 emp.) 1/15/2025 "Onfido really takes care of UnionBank. They listen to our needs and does their best to improve." 4.5/5 What do you like best about Entrust IDV, formerly Onfido? Onfido does their best to improve and resolve issues as soon as they can. They take care of us really well, and ensure continuous success. Review collected by and hosted on G2.com. What do you dislike about Entrust IDV, formerly Onfido? Onfido is quite costly in terms of investment, as well as updates or requested enhancements don't come as quickly as we would want since many entities use it. Review collected by and hosted on G2.com. What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you? Onfido provides identity and fraud detection and liveness checks which really help us automate the eKYC process Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AB Azlan Hateem b. Head of Customer & Merchant Operations Mid-Market (51-1000 emp.) 9/8/2024 "Good Product, Great Support, Excellent Branding" 4.5/5 What do you like best about Entrust IDV, formerly Onfido? Identity verification made fast as well as its great human support. We use the service daily, onboarding an average of more than 1,000 customers. Review collected by and hosted on G2.com. What do you dislike about Entrust IDV, formerly Onfido? Document segregation on Malaysian market not fully comprehensive Review collected by and hosted on G2.com. What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you? As part of our due diligence practice, we are required to perform KYC in which ONFIDO's solution has made that extremely easy to do without any physical presence needed from the end-user. Review collected by and hosted on G2.com. Show More 1/8/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![James B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James B.") JB James B. COO Small-Business (50 or fewer emp.) 1/22/2025 "Easy to use, digital process is first class" 5/5 What do you like best about Entrust IDV, formerly Onfido? Dashboard reports and results display is exactly what we need for the business. API integration easy. Review collected by and hosted on G2.com. What do you dislike about Entrust IDV, formerly Onfido? Associated costs with volume - although this is just a necessary evil! Review collected by and hosted on G2.com. What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you? Our regulatory requirement for the FCA but also KYC and (we work in automotive) we deal with high value goods so knowing who our customers are. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 1/24/2025 "Great for online identification verification" 5/5 What do you like best about Entrust IDV, formerly Onfido? ease of use, makes user turn head 90 degrees to detect deep fake, and watchlist. Review collected by and hosted on G2.com. What do you dislike about Entrust IDV, formerly Onfido? Receiving 4 emails per person's identification is a little annoying, but its easy to use and easy to view. Review collected by and hosted on G2.com. What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you? confirming identification when we cannot verify the identity in person. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Mid-Market (51-1000 emp.) 1/3/2024 "Industry leading IDV solution with great client servicing" 4.5/5 What do you like best about Entrust IDV, formerly Onfido? The solution works and does not require a lot of maintenance on the client side Review collected by and hosted on G2.com. What do you dislike about Entrust IDV, formerly Onfido? We have not been able to influence IDV completion rates to be even higher Review collected by and hosted on G2.com. What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you? ID Verification onboarding. Helps us stay compliant while growing the business Review collected by and hosted on G2.com. Show More 1/13/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Scott C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott C.") SC Scott C. Director, Engineering Mid-Market (51-1000 emp.) 9/10/2024 "Identity verification service that does well" 3.5/5 What do you like best about Entrust IDV, formerly Onfido? Its a fairly stable provider for a critical risk service Review collected by and hosted on G2.com. What do you dislike about Entrust IDV, formerly Onfido? Analytics on the data we put through onfido could be improved. Also developer transparency on upgrades in OS level dependencies have not been that clear. Review collected by and hosted on G2.com. What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you? Identification is the main problem onfido is solving for us and its benfiting us in our KYC journey. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 9/10/2024 "Onfido review" 5/5 What do you like best about Entrust IDV, formerly Onfido? An easy way to verify identities with a variety of documents. Review collected by and hosted on G2.com. What do you dislike about Entrust IDV, formerly Onfido? Verification is dependent entirely on the quality of the scan Review collected by and hosted on G2.com. What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you? Onfido helps us to verify the identities of prospective customers. Review collected by and hosted on G2.com. Show More 1/8/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 9/11/2024 "Great customer service with excellent pass rates" 4.5/5 What do you like best about Entrust IDV, formerly Onfido? Great customer support, our CSM is great. We perform hundreds of checks a day with a low failure rate. We recently rollout out multilingual support and setting up the onfido sdk to support this and customise where necessary was easy Review collected by and hosted on G2.com. What do you dislike about Entrust IDV, formerly Onfido? Sometimes the data validation is inaccurate and it can be tricky to get it corrected Review collected by and hosted on G2.com. What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you? Verifying government ID documents have not been tampered with is important, especially in countries where its not possible to electronically validate the ID against a governemnt data source Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") IB Verified User in Banking Mid-Market (51-1000 emp.) 3/28/2023 "Good experience" 4/5 What do you like best about Entrust IDV, formerly Onfido? The thing that i like the most is that they are always trying to improve their product. Review collected by and hosted on G2.com. What do you dislike about Entrust IDV, formerly Onfido? I don't like that Onfido always try to sell you new stuff but they don't fix the problems with the current product Review collected by and hosted on G2.com. What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you? Onfido is trying to solve the issue of the KYC validation fraud, improving their product with NFC verification, its a new solution that will help us a lot Review collected by and hosted on G2.com. Show More 9/4/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Entrust IDV, formerly Onfido? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Entrust IDV, formerly Onfido ](https://www.g2.com/products/entrust-idv-formerly-onfido/discussions/new) GU Guest User • Last activity almost 4 years ago What is Onfido used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-onfido-used-for) [ View all Discussions ](https://www.g2.com/products/entrust-idv-formerly-onfido/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 14 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/entrust-idv-formerly-onfido/pricing) Entrust IDV, formerly Onfido Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_53aa659240a771318b97bd904d3af204/jumio.png "Product Avatar Image") Jumio 4.1/5(28) [ Compare Now ](https://www.g2.com/compare/entrust-idv-formerly-onfido-vs-jumio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7309ea355eeac1911baccdb793a58dc9/veriff.png "Product Avatar Image") Veriff 4.5/5(61) [ Compare Now ](https://www.g2.com/compare/entrust-idv-formerly-onfido-vs-veriff) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_738761599f7dfe3a41ea8e5c937e5e23/trulioo.png "Product Avatar Image") Trulioo 4.4/5(40) [ Compare Now ](https://www.g2.com/compare/entrust-idv-formerly-onfido-vs-trulioo) ##### ##### Entrust IDV, formerly Onfido Features Detection Alerts Analysis ID Analytics Intelligence Reporting Incident Reports Administration Blacklisting Encryption Audit Trails Integration Mobile SDK Workforce Authentication Customer Authentication [ View More Features ](https://www.g2.com/products/entrust-idv-formerly-onfido/features) ## Top-Rated Alternatives [ ![Sumsub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumsub") Sumsub 4.6/5(125) ](https://www.g2.com/products/sumsub/reviews) [ ![Veriff](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veriff") Veriff 4.5/5(61) ](https://www.g2.com/products/veriff/reviews) [ ![Shufti](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shufti") Shufti 4.5/5(151) ](https://www.g2.com/products/shufti/reviews) [ View All Alternatives ](https://www.g2.com/products/entrust-idv-formerly-onfido/competitors/alternatives) ##### Categories on G2 [Biometric Authentication](https://www.g2.com/categories/biometric-authentication)[Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection) [Biometric Authentication](https://www.g2.com/categories/biometric-authentication)[Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)[Anti-Money Laundering (AML)](https://www.g2.com/categories/anti-money-laundering)[Identity Verification](https://www.g2.com/categories/identity-verification)[Age Verification](https://www.g2.com/categories/age-verification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Highest rated influencer marketing platforms for a mid-market tech company that needs real-time campaign visibility without building custom dashboards?](https://www.g2.com/discussions/what-are-the-highest-rated-influencer-marketing-platforms-for-a-mid-market-tech-company-that-needs-real-time-campaign-visibility-without-building-custom-dashboards)[What BIM objects sources are most trusted for accuracy and model quality by structural engineers who need components that behave correctly inside analysis workflows?](https://www.g2.com/discussions/what-bim-objects-sources-are-most-trusted-for-accuracy-and-model-quality-by-structural-engineers-who-need-components-that-behave-correctly-inside-analysis-workflows)[Best text-to-image tools for rapid blog post thumbnail creation](https://www.g2.com/discussions/best-text-to-image-tools-for-rapid-blog-post-thumbnail-creation) [Which library management systems provide clear reporting and analytics for measuring catalogue usage and implementation success?](https://www.g2.com/discussions/which-library-management-systems-provide-clear-reporting-and-analytics-for-measuring-catalogue-usage-and-implementation-success)[Best conversational AI platforms for website integration](https://www.g2.com/discussions/what-are-the-best-conversational-ai-platforms-for-website-integration)[Pros and Cons Details](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)