--- title: Entrust IDV, formerly Onfido Reviews meta\_title: 'Entrust IDV, formerly Onfido Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 129 reviews by the users' company size, role or industry to find out how Entrust IDV, formerly Onfido works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 129 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 ---

# Entrust IDV, formerly Onfido Reviews & Product Details

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Entrust fights fraud and cyberthreats with comprehensive identity-centric security that protects people, devices, and data. Our solutions help enterprises and governments safeguard critical systems from every angle, enabling secure onboarding and issuance, providing everyday identity protection, and empowering them with 360-degree visibility and orchestration across keys, secrets, and certificates so they can transact and grow with confidence. Building on our decades as a pioneer and innovator in establishing trust, Entrust has a global partner network and supports customers in over 150 countries.

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Product Website
Entrust IDV, formerly Onfido
Seller
[Entrust, Inc.](https://www.g2.com/sellers/entrust-inc)
Discussions
[Entrust IDV, formerly Onfido Community](https://www.g2.com/products/entrust-idv-formerly-onfido/discuss)
Solution Type

All-in-One

Overview by
Nick Barker

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/entrust-idv-formerly-onfido/pricing)

## Entrust IDV, formerly Onfido Integrations
(6)

What do users say about integrations?

Verified by Entrust IDV, formerly Onfido

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Financial Services (formerly Salesforce Financial Services Cloud)

](https://www.g2.com/products/agentforce-financial-services-formerly-salesforce-financial-services-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Emlo Compliance

](https://www.g2.com/products/emlo-compliance/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

World-Check On Demand

](https://www.g2.com/products/world-check-on-demand/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)

Show More

 ![Tavinder K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tavinder K.")
TK

Tavinder K.

Product Manager

Mid-Market (51-1000 emp.)

6/23/2022

"Onfido Review"

4/5

What do you like best about Entrust IDV, formerly Onfido?

The prompt turnaround time continues to be the key benefit. The speed of verification supports efficient onboarding and improves customer experience, particularly in high-volume KYC environments. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

There are still occasional inaccuracies in identity document verification. Some valid documents are flagged incorrectly, which requires manual review and creates additional operational workload. Improving document recognition accuracy and reducing false negatives would significantly enhance overall performance. Review collected by and hosted on G2.com.

What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you?

Timer reduction from 3 min to instant is helping us. Review collected by and hosted on G2.com.

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3/2/2026
Validated ReviewerIncentivizedSource: Seller invite

 ![Varun R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun R.")
VR

Varun R.

Business and Education Consultant

Consulting

Small-Business (50 or fewer emp.)

5/5/2026

"Smooth Onboarding with Helpful AI Documentation Support"

4.5/5

What do you like best about Entrust IDV, formerly Onfido?

Verification checkpoints, ease of inboarding and documentation support through AI Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

Usage of AI is fine but also in some cases human logic also needs to considered Review collected by and hosted on G2.com.

What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you?

Helping business get verified clients, employees, helps reduce time of onboarding a Vendor or employee Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

6/12/2026

"Flawless, Intuitive KYC Stream"

5/5

What do you like best about Entrust IDV, formerly Onfido?

Flawless KYC stream, highly intuitive process. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

Nothing too serious overall, just a slight lack of communication at the start of our collaboration. Review collected by and hosted on G2.com.

What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you?

They make the identification process very simple and intuitive, helping us to have a very low drop down rate. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Stephanie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie P.")
SP

Stephanie P.

Store Manager

Mid-Market (51-1000 emp.)

1/6/2026

"Very reliable"

3/5

What do you like best about Entrust IDV, formerly Onfido?

It assist me to safely log into my bank account and make safe transactions. Does not need internet to access. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

When app needs updates or bugs that slows it down. Review collected by and hosted on G2.com.

What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you?

Assist with banking transactions Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
AB

Verified User in Banking

Mid-Market (51-1000 emp.)

12/14/2023

"Identity Verification Excellence"

4/5

What do you like best about Entrust IDV, formerly Onfido?

Improved dashboard visibility, stable API performance, and stronger fraud detection across multiple markets. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

quicker support response during escalations. Review collected by and hosted on G2.com.

What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you?

Onfido is helping us in achiving the Identity Verification for our end users. Review collected by and hosted on G2.com.

Show More

3/3/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
TF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

3/17/2026

"Rewards We Love"

4.5/5

What do you like best about Entrust IDV, formerly Onfido?

Rewards are good, simple to collect and lots of options Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

questions can be long and some are duplicate to my feeling Review collected by and hosted on G2.com.

What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you?

Helps me do my job well Review collected by and hosted on G2.com.

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4/14/2026
Validated ReviewerIncentivizedSource: G2 invite

 ![Marco Antonio G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco Antonio G.")
MG

Marco Antonio G.

Ingeniero Informatico

Computer Software

Mid-Market (51-1000 emp.)

10/18/2025

"Precision and Global Coverage, Although the Cost is High"

5/5

What do you like best about Entrust IDV, formerly Onfido?

excellent precision in identity verification and very good global coverage Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

the high cost is the main factor but the cost-benefit must be evaluated Review collected by and hosted on G2.com.

What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you?

Authentication, secure access certificates, benefit us so that our clients have the assurance that their entered card data will be secure. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 inviteAI Translated

 ![Kelvyn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelvyn C.")
KC

Kelvyn C.

Director

Small-Business (50 or fewer emp.)

3/15/2023

"We've been using Onfido since 2019"

4.5/5

What do you like best about Entrust IDV, formerly Onfido?

If your business requires Know Your Customer (KYC) compliance, Onfido is an excellent option. Their solution not only delivers outstanding service but is also designed for ease of use, ensuring a smooth and efficient process. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

As with any international solutions or compliance vendor, I sincerely hope they consider offering a lower-commitment package for their clients. This approach would provide greater flexibility and competitiveness. Review collected by and hosted on G2.com.

What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you?

Assisting us to conduct a liveness check with selfie against a goverment issud ID or passport. Review collected by and hosted on G2.com.

Show More

2/14/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Gene D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gene D.")
GD

Gene D.

Senior Product Operations Lead

Mid-Market (51-1000 emp.)

1/8/2025

"Easy to start up, easy to adjust to needs"

4/5

What do you like best about Entrust IDV, formerly Onfido?

Very easy to use from a non developer level, integration into our own system also has been helpful, and very indepth documentation helps us understanding how we can best utilize the tool Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

I think the feature support is indeed a bit limited for ID types but still covers the most important/most common forms of IDs. Review collected by and hosted on G2.com.

What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you?

Since we deal with health insurance applications as an exclusively web based broker, we utilize Onfido to verify the identities of our consumers while at the same time minimizing the amount of exposure/work necessary for them to do so. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
UB

Verified User in Banking

Mid-Market (51-1000 emp.)

12/13/2023

"Best Identity Verification solution on the market"

5/5

What do you like best about Entrust IDV, formerly Onfido?

Onfido Studio and all the fraud features available + the fact that it is now compliant with all major European Markets thanks to the Qualified Electronic Signature. Review collected by and hosted on G2.com.

What do you dislike about Entrust IDV, formerly Onfido?

It's does not offer penny test for micro payment. Review collected by and hosted on G2.com.

What problems is Entrust IDV, formerly Onfido solving and how is that benefiting you?

It makes compliant with the requested regulation and help us at improving fraud detection and data extraction and validation. Review collected by and hosted on G2.com.

Show More

5/21/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Entrust IDV, formerly Onfido? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Entrust IDV, formerly Onfido
](https://www.g2.com/products/entrust-idv-formerly-onfido/discussions/new)

GU

Guest User
•
Last activity almost 4 years ago

What is Onfido used for?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/what-is-onfido-used-for)

[
View all Discussions
](https://www.g2.com/products/entrust-idv-formerly-onfido/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

14 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/entrust-idv-formerly-onfido/pricing)

Entrust IDV, formerly Onfido Comparisons

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##### 
##### Entrust IDV, formerly Onfido Features

Detection

Alerts

Analysis 

ID Analytics

Intelligence Reporting

Incident Reports

Administration

Blacklisting

Encryption

Audit Trails

Integration

Mobile SDK

Workforce Authentication

Customer Authentication

[
View More Features
](https://www.g2.com/products/entrust-idv-formerly-onfido/features)

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##### Categories on G2

[Biometric Authentication](https://www.g2.com/categories/biometric-authentication)[Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)

[Biometric Authentication](https://www.g2.com/categories/biometric-authentication)[Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)[Anti-Money Laundering (AML)](https://www.g2.com/categories/anti-money-laundering)[Identity Verification](https://www.g2.com/categories/identity-verification)[Age Verification](https://www.g2.com/categories/age-verification)

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