Abhishek K.
AK
Abhishek K.
Senior Brand Manager
Enterprise (> 1000 emp.)
"A better solution for shoppers insight"
5/5
What do you like best about Decode?

Decode’s shopper insights tools are comprehensive and highly effective. They’ve given us a deeper understanding of consumer behavior during the purchase process, helping us optimize our sales strategies Review collected by and hosted on G2.com.

What do you dislike about Decode?

The learning curve for the shopper insights features is a bit steep, but the insights gained are invaluable. Review collected by and hosted on G2.com.

Amey S.
AS
Amey S.
Analyst
Mid-Market (51-1000 emp.)
"Robust tool for continuous consumer feedback"
5/5
What do you like best about Decode?

Decode’s continuous feedback feature is incredibly robust. It allows us to stay constantly connected with our consumers, ensuring that we’re always in tune with their evolving needs and preferences. Review collected by and hosted on G2.com.

What do you dislike about Decode?

The interface for continuous feedback could be more intuitive, but the insights provided are well worth the effort. Review collected by and hosted on G2.com.

Neeraj N.
NN
Neeraj N.
Material Cost Controller
Enterprise (> 1000 emp.)
"Essential for comprehensive customer experience research"
5/5
What do you like best about Decode?

Decode excels in customer experience research. The platform provides a wide range of tools to analyze customer interactions at every touchpoint, helping us enhance the overall customer journey. Review collected by and hosted on G2.com.

What do you dislike about Decode?

Some features could benefit from more detailed tutorials to help new users fully leverage the platform’s capabilities. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
CA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"A dream tool for a researcher"
5/5
What do you like best about Decode?

Conducting a qualitative and quantitative study on Decode has helped me gain valuable insights into user behavior and preferences, as well as help me make data-driven decisions. I also got the option to create One-on-one, Dyad, Triad, and Group meeting videos to analyze our users and get insights to draw meaningful conclusions. Review collected by and hosted on G2.com.

What do you dislike about Decode?

The marketplace integration and demo mode were a little difficult to understand at first. Otherwise, everything in the platform is super easy to access. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Comprehensive User Insights platform"
5/5
What do you like best about Decode?

The platform's ability to conduct both concept testing and live website testing within a single environment is a huge advantage. It allows us to validate ideas and test live implementations seamlessly, all while receiving continuous feedback. Review collected by and hosted on G2.com.

What do you dislike about Decode?

The reporting features could be more customizable. While the standard reports are useful, having more flexibility to tailor them to our specific needs would be great. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"A must have for UX Teams"
4/5
What do you like best about Decode?

I appriciate how Qatalyst consolidates moderated and unmoderated research into a single platform. This has streamlined our processses allowing us to gather user feedback much faster. The templates especially for wireframe testing have saved us so much of time. Review collected by and hosted on G2.com.

What do you dislike about Decode?

The UI could be a bit more intutive. There are many features packed in that, it can feel overwhelming at first, but with time, it becomes easier to navigate. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Comprehensive consumer insight at the fingertips"
5/5
What do you like best about Decode?

Decode's ability to provide a comprehensive understanding of consumer experiences using behavioral and emotional data is unmatched. The integration of Emotion AI and Behavior AI into our research has revolutionized our approach to consumer insights. Review collected by and hosted on G2.com.

What do you dislike about Decode?

The learning curve was a bit steep initially, especially with the advanced features, but once mastered, the platform is incredibly powerful Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
Enterprise (> 1000 emp.)
"AI Tech Enhances Our Consumer Insights"
5/5
What do you like best about Decode?

The integration of Predictive AI alongside Emotion and Behavior AI in Decode is fantastic. It allows us to forecast consumer trends and behaviors, which has been a game-changer for our long-term strategy planning. Review collected by and hosted on G2.com.

What do you dislike about Decode?

The user interface, while powerful, could be more intuitive. It sometimes takes a bit longer to find the specific tools or reports we need. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Bridging the Gap Between Data and Design"
5/5
What do you like best about Decode?

Qatalyst excels at providing actionable insights from user interactions. The Areas of Interest (AoI) feature, in particular, helps us identify which parts of our interface are capturing user attention, allowing us to focus our efforts where they matter most. Review collected by and hosted on G2.com.

What do you dislike about Decode?

The platform can be a bit overwhelming with the sheer number of features available. Review collected by and hosted on G2.com.

Tara Jerika C.
TC
Tara Jerika C.
Enterprise (> 1000 emp.)
"I highly recommend Qatalyst"
5/5
What do you like best about Decode?

I think that's it's a very innovative product that allows testing of prototypes and gives qual and quant feedback Review collected by and hosted on G2.com.

What do you dislike about Decode?

I wish the prototyping parts were easier to navigate but otherwise all good Review collected by and hosted on G2.com.