--- title: Entrata Reviews meta\_title: 'Entrata Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 820 reviews by the users' company size, role or industry to find out how Entrata works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 820 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Entrata Reviews & Product Details Visit Website Entrata is a comprehensive property management operating system for multifamily communities worldwide. It unifies leasing, operations, and resident engagement into a single, connected system. Through unified workflows and a shared data layer, Entrata eliminates silos and reduces manual processes, creating a system that doesn’t just support work, but actively executes it. The result is greater efficiency, fewer operational gaps, and improved performance at scale. At the center of this platform is Entrata’s Layered Intelligence (ELI+), which delivers purpose-built AI across the most critical moments in the resident lifecycle, including leasing, payments, renewals, and maintenance. From lead conversion to lease signing, ELI+ automates follow-ups, answers prospect inquiries, schedules tours, optimizes rent collection, ensures secure renewals, and streamlines service requests. By embedding intelligence directly into workflows, ELI+ enables teams to operate more efficiently while focusing on high-impact work that drives stronger NOI. Entrata is powered by two core experience platforms: the Operations Experience Platform (OXP) and the Homebody Resident Experience Platform (RXP). OXP transforms property management into an AI-native operating environment where human teams and AI agents work together seamlessly. With built-in automation, governance, and visibility through tools like OXP Studio, operators can manage, monitor, and scale their operations with greater consistency, control, and confidence. On the resident side, Homebody Resident Experience Platform (RXP) delivers a modern, unified app that brings every interaction into one place. Residents can make payments, submit service requests, access renters insurance and deposit alternatives, build credit through rent reporting, and engage with their community, all within a single experience. For operators, this unified platform enhances resident satisfaction and retention while unlocking new ancillary revenue opportunities and enabling customizable, brand-aligned experiences. Together, these capabilities power Entrata’s vision for Autonomous Property Management™, an AI-native, agentic approach where workflows are coordinated and executed across the entire property lifecycle. Instead of relying on teams to manage every task manually, Entrata enables a system where technology and automation drive consistency, speed, and better outcomes, giving operators the freedom to scale efficiently and operate on their own terms. * * * Product Website Entrata Seller [Entrata, Inc.](https://www.g2.com/sellers/entrata-inc) Discussions [Entrata Community](https://www.g2.com/products/entrata/discuss) Languages Supported English Solution Type All-in-One Overview by Greg Ah Sue Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/entrata/pricing) ## Entrata Integrations (13) What do users say about integrations? Verified by Entrata [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bluemoon Enterprise ](https://www.g2.com/products/bluemoon-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EliseAI ](https://www.g2.com/products/eliseai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jetty ](https://www.g2.com/products/jetty-jetty/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Leonardo247 ](https://www.g2.com/products/leonardo247/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetVendor ](https://www.g2.com/products/netvendor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nova Credit's Platform ](https://www.g2.com/products/nova-credit-s-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Opiniion ](https://www.g2.com/products/opiniion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paychex ](https://www.g2.com/products/paychex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PetScreening ](https://www.g2.com/products/petscreening/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RealPage OneSite ](https://www.g2.com/products/realpage-onesite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Respage ](https://www.g2.com/products/respage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vitality ](https://www.g2.com/products/vitality/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yardi Breeze ](https://www.g2.com/products/yardi-breeze/reviews) Show More TC Ty C. Maintenance Supervisor Enterprise (\> 1000 emp.) 7/7/2026 "All-in-One Maintenance Management That Boosts Efficiency" 5/5 What do you like best about Entrata? What I like best about Entrata is that it keeps everything in one place. Managing work orders, communicating with residents, tracking maintenance, and documenting completed work is simple and organized. The mobile app allows me to update work orders in real time, upload photos, and stay on top of my daily tasks, which helps improve efficiency and response times. Review collected by and hosted on G2.com. What do you dislike about Entrata? Entrata is a great platform overall, but the mobile app can sometimes be slow and require refreshing before updates appear. Finding certain settings or work order details can also take more clicks than necessary. Improving the app’s speed, search function, and offline capabilities would make it even better for maintenance teams working in the field. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata solves the challenge of keeping property management, maintenance, and resident communication organized in one platform. It helps me receive and complete work orders faster, document repairs with photos and notes, track progress in real time, and communicate better with the office. This improves efficiency, accountability, and overall resident satisfaction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kimberley H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberley H.") KH Kimberley H. Marketing Account Executive Enterprise (\> 1000 emp.) 7/2/2026 "Entrata Keeps Everything in One Place With Helpful Automation" 5/5 What do you like best about Entrata? What I like most about Entrata is that it keeps everything I need in one place. From managing leads and applications to tracking follow-ups, processing move-ins, and communicating with residents, it helps keep my day organized and running more efficiently. I also appreciate the automated reminders and task management, since they help me stay on top of prospects and make sure nothing falls through the cracks. Overall, it’s a user-friendly platform that helps me deliver a better experience for both prospects and residents. Review collected by and hosted on G2.com. What do you dislike about Entrata? Working in a fast-paced lease-up community, I sometimes wish Entrata loaded a bit faster and made resident and prospect information easier to access from one screen. On high-volume days, having fewer clicks and less jumping between pages would make a noticeable difference. Even with those frustrations, I still find it to be a very effective platform for managing leasing, resident communication, and day-to-day operations. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata solves the challenge of having to manage multiple systems by bringing leasing, resident communication, maintenance, accounting, and reporting into a single platform. Rather than switching between different programs throughout the day, I can take care of most of my daily responsibilities in one place. It saves me time, cuts down on errors, and helps me stay organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Robb R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robb R.") RR Robb R. Leasing and Marketing Specialist Small-Business (50 or fewer emp.) 7/2/2026 "Smooth, Reliable All-in-One Platform with Easy Lead Follow-Up" 5/5 What do you like best about Entrata? After using Entrata for the past year, I enjoy how smooth and reliable it is. You don't have to go between one or more systems, it's all in one. It is far superior to Yardi. Another aspect I enjoy is the lead follow up, it is easy and simple and as a leasing specialist that's what I need. Review collected by and hosted on G2.com. What do you dislike about Entrata? I truly don't have much to say that is bad about entrata. One thing I do not like is when I am following up and putting in notes for a tour, and it makes me input a specific unit that I showed, when really that does vary and we might not even have it. Also, on our website, when someone applies, it does not show them units to select which has been an ongoing issue. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Have the peace of mind that everything having to do with the property is in one place, moving someone in, and moving someone out, is super simple. Our website always looks great, and it helps me by not having to take extra time to do do certain things that normally take a long time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Piper S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper S.") PS Piper S. Portfolio Manager Mid-Market (51-1000 emp.) 2/8/2024 "Streamlined Property Management with User-Friendly Experience" 5/5 What do you like best about Entrata? I love how user-friendly Entrata is for both prospects and residents, as well as for management teams. The step-by-step approach with clear direction adds to its usability. It is wonderful for application, leasing, and resident management. I also appreciate the smooth initial setup; newly transitioned deals only experienced blackout windows for less than a week, which is amazing. Overall, Entrata effectively oversees business operations in property management for student communities. Review collected by and hosted on G2.com. What do you dislike about Entrata? One area I'd love to see improved is when qualification metrics or floor plans change easier without having to cancel out leases. The Turn-Move out/move in process, while easy, is tedious, and I don't find teams utilize it, which could be due to our company settings. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata manages leasing processes smoothly, from prospect interactions to lease agreements and resident requests, enhancing our operational efficiency. Review collected by and hosted on G2.com. Show More 7/6/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Charles S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles S.") CS Charles S. Maintenance Technician Mid-Market (51-1000 emp.) 7/22/2026 "Efficient Documentation and Team Coordination with Entrata" 5/5 What do you like best about Entrata? I really appreciate Entrata's ability to upload pictures and document time, which helps cover us and efficiently portray what we've done to other team members. It avoids the need for constant calls, texts, and verification among team members, especially when waiting on vendors or parts. The setup of Entrata is straightforward and direct, and it's only gotten easier as we've upgraded our package. Review collected by and hosted on G2.com. What do you dislike about Entrata? Well, on the front end side, there is an ability to add effect or change things, which overall is probably a good thing. But, being able to communicate with our higher ups to fix and implicate new effectors is a big perk. But it needs to be worked on. I wish there was a button that says a suggestion. A button that could send to the higher ups so that it would be something I could easily implement as opposed to having to read it in one place and then put it in another. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I use Entrata to keep documentation, allowing our team to quickly reference what’s been done without opening communication lines. It avoids unnecessary calls by verifying the status of work orders or make-readies efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Betty I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Betty I.") BI Betty I. Director of Systems and Training Small-Business (50 or fewer emp.) 7/6/2026 "Intuitive, Continuously Improving, and Highly Recommended" 5/5 What do you like best about Entrata? I like the level of support that I receive. I appreciate that Entrata is always changing and trying to improve, and I really like how the development team takes our suggestions seriously and works to make the lead to lease process as smooth as possible. It's a very user-friendly product, almost like an Apple product, and it's really intuitive. I also find it impressive that we've had very few issues with Entrata not functioning properly over the many years we've used it. When it comes to the onboarding process, Entrata has really put time and money into making it easier, especially when we buy new properties—we're ready to go as soon as we close. I think it's an all-in-one package, which makes Entrata so strong. Review collected by and hosted on G2.com. What do you dislike about Entrata? I don't like the new chat version of support as much. It slows down the process compared to the way that it had been. The chat will typically give me something that I could Google or look up myself by searching the help center. The chat feature just does not seem up to speed at this point. In addition, I think there are currently some issues with screening that are forcing us to call Support to speed up the process. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I work across many of the Entrata functionalities, from setting up lease terms and pricing, to creating lease templates and addenda to adjusting the hundreds of Entrata settings to best meet our team's needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Robert H M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert H M.") RM Robert H M. Vice President Operations Small-Business (50 or fewer emp.) 8/4/2023 "Robust Management Solution with Reporting Power, Needs Better Support" 4/5 What do you like best about Entrata? I find Entrata to be a robust platform with a ton of native reporting available, which is really useful. I really like that residents can pay rent directly, place work orders, see and sign documents through it. The capabilities it offers, such as the reporting, are exactly what we wanted to see, and it had been a major factor in our decision to switch from Appfolio. The initial setup was great, and everyone at Entrata has been so nice. Review collected by and hosted on G2.com. What do you dislike about Entrata? As it's grown, it has gotten a tad byzantine. It's hard to find any one person at Entrata that can answer questions, and the help desk platform, while much improved, still leaves a lot to be desired. It's often hard to find support articles for specific questions. For example, I once wanted to find out where to upload our company logo, and in what format/size, etc., and it took me months to find someone that could help me, as there was no support for it, and several staffers I asked couldn't tell me. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I use Entrata for CRM, accounting, maintenance, and overall management of thousands of units. It's robust with native reporting, allowing residents to pay rent, place work orders, and sign documents. Review collected by and hosted on G2.com. Show More 4/16/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Misty B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Misty B.") MB Misty B. Data input Small-Business (50 or fewer emp.) 7/2/2026 "Empowers Property Management with Custom Workflows" 3.5/5 What do you like best about Entrata? I like the wide range of settings and configuration options in Entrata. It allows me to set up the company and then have the processes in a way that best fits the organization. Review collected by and hosted on G2.com. What do you dislike about Entrata? There are a few things in workflows that could be fixed, like the quick search. The quick search alone would be great. Being able to search for an invoice by an invoice number, being able to search for a vendor, being able to search for basically anything that you need in the quick search and taking you to the correct spot would be wonderful. Also, getting vendor access easily added to vendors, and being able to take vendors out of certain people's profiles and being unable to see it. Those are probably the biggest ones for me. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata helps with workflows, communities, processes, and organizational structure. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 1/30/2025 "Working Smarter with ENTRATA" 5/5 What do you like best about Entrata? Entrata is easy to use and easy to learn. It has reports to help organize your office and make it run smoothly. You can easily complete tasks in each tab to make sure the daily activities are being completed. The only recommendation would be to allow pictures in the texting portion for residents to use. Another great feature of Entrata is the ease to report any issues you have and customer service will address them immediately. This helps with daily use of the Entrata. Highly recommend Entrata to integrate from any other service provider. Review collected by and hosted on G2.com. What do you dislike about Entrata? The only recommendation would be to improve the texting portion of the app, allowing residents and prospects to send and receive pictures. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata is a one stop for every aspect of leasing, from application to the final resident options. Review collected by and hosted on G2.com. Show More 7/7/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite GK Ghanshyam K. Central Invoicing Executive Mid-Market (51-1000 emp.) 3/17/2026 "Easy-to-Use All-in-One Property Management with Faster Accounting" 4/5 What do you like best about Entrata? What I like best about Entrata is that it keeps all property management and accounting tasks in one system and is easy to use. It helps make processes like invoice posting, journal entries, and bank reconciliation faster and more efficient, while providing real-time financial data and helpful reports. Review collected by and hosted on G2.com. What do you dislike about Entrata? As I am from the accounts department, I would like to suggest reviewing the vendor access facility, as there have been instances where vendors processed invoices incorrectly against the PO. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata helps manage accounting and property tasks in one system, which saves time and improves efficiency. However, it can sometimes be slow, and different modules could be more standardized. Also, vendor access should be reviewed to prevent incorrect PO and invoice processing. Review collected by and hosted on G2.com. Show More 4/28/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Entrata? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Entrata ](https://www.g2.com/products/entrata/discussions/new) GU Guest User • Last activity almost 2 years ago What is Entrata used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-entrata-used-for) GU Guest User • Last activity over 1 year ago What software do property managers use? 0 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/entrata-what-software-do-property-managers-use) [ View all Discussions ](https://www.g2.com/products/entrata/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/entrata/pricing) Entrata Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c4842f1cd3ecb6e1bc17115a7c1c5211/yardi-voyager.png "Product Avatar Image") Yardi Voyager 4/5(235) [ Compare Now ](https://www.g2.com/compare/entrata-vs-yardi-voyager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_82fc1e9c237ef89f7dfac67a73569ec0/appfolio.png "Product Avatar Image") AppFolio 4.6/5(1,035) [ Compare Now ](https://www.g2.com/compare/appfolio-vs-entrata) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3fc6b8333d88b004e0e80925de01ea98/buildium.png "Product Avatar Image") Buildium 4.4/5(275) [ Compare Now ](https://www.g2.com/compare/buildium-vs-entrata) ##### ##### Entrata Features Leasing Rental Applications Tenant Screening Lease Templates Building Operations Maintenance Service Requests Property Inspections Service Portals Accounting Property Accounting Online Payment Dashboards Operations Tenant Portal Lease Application Management Tenant Screening [ View More Features ](https://www.g2.com/products/entrata/features) ## Top-Rated Alternatives [ ![AppFolio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AppFolio") AppFolio 4.6/5(1,035) ](https://www.g2.com/products/appfolio/reviews) [ ![ResMan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ResMan") ResMan 4.8/5(451) ](https://www.g2.com/products/resman/reviews) [ ![Buildium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Buildium") Buildium 4.4/5(275) ](https://www.g2.com/products/buildium/reviews) [ View All Alternatives ](https://www.g2.com/products/entrata/competitors/alternatives) ##### Categories on G2 [Property Management](https://www.g2.com/categories/property-management)[Lease Administration](https://www.g2.com/categories/lease-administration)[Property Intelligence](https://www.g2.com/categories/property-intelligence) ##### Explore More [Which operational risk software offers the best customer support](https://www.g2.com/discussions/which-operational-risk-software-offers-the-best-customer-support)[What is the top-rated incident management software for enterprise IT teams?](https://www.g2.com/discussions/what-is-the-top-rated-incident-management-software-for-enterprise-it-teams)[Which VR collaboration platforms have the best system stability and technical support for enterprise deployments?](https://www.g2.com/discussions/which-vr-collaboration-platforms-have-the-best-system-stability-and-technical-support-for-enterprise-deployments) [Top tools for managing employee records and payroll](https://www.g2.com/discussions/what-are-the-top-tools-for-managing-employee-records-and-payroll)[Civil 3D vs other civil engineering design platforms: which gives better value for a mid-size company that does not want to be entirely dependent on the Autodesk ecosystem?](https://www.g2.com/discussions/civil-3d-vs-other-civil-engineering-design-platforms-which-gives-better-value-for-a-mid-size-company-that-does-not-want-to-be-entirely-dependent-on-the-autodesk-ecosystem)[Pros and Cons Details](https://www.g2.com/products/entrata/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)