They are expanding offering in a variety of tools throughout the various products and modules, always open to receiving feedback regarding bugs, errors, and feature requests. Review collected by and hosted on G2.com.

Sometimes it feels like they are expanding new products while leaving long standing reported issues on read. Review collected by and hosted on G2.com.

Entreat has w way of now filtering out prospects rhat are starting the application process which is extremely helpful in seeing who I need to make a promotion communication for day to day duties in office. Review collected by and hosted on G2.com.

I do still feel that customer support should be more accessible to every position in property management this would help a lot when it comes to getting quick answers to prospects that have put in applications with a screening issue, etc. Review collected by and hosted on G2.com.

I really like Entrata for its organization and how it helps me continue to contact incoming applicants and new leads. It's also very organized and exceptionally easy to navigate, which makes it easier for me to send leases and contact residents and applicants I might forget about due to the large volume. Entrata has helped me stay organized, managing incoming leads effectively. Review collected by and hosted on G2.com.

Sometimes the system glitches, especially with applications. If there's a duplicate guest card or account and I delete it, sometimes both accounts get deleted because the numbers and emails are connected. There's also a citizenship glitch where I have to manually set the citizenship. Review collected by and hosted on G2.com.

I use Entrata for work because it helps me process things quicker and efficiently. I like that it helps me attain the information I need and effectively process move-ins and move-outs. It's a great program that gives me tools to make my job run smoothly, and I use it every day because of its quickness. I find it easy to use and highly recommend it for efficiency. Review collected by and hosted on G2.com.

Sometimes there are glitches in the system, but what other system doesn't? Entrata sometimes doesn't allow me to send mass emails to all the residents and usually takes more of my time during my workday. Review collected by and hosted on G2.com.

I can email and talk to prospects and residents effortlessly and easy using Entrata Review collected by and hosted on G2.com.

Only when it needs bugs fixes. But our support team and with the help of Entrata's support team, the wait is not long. Review collected by and hosted on G2.com.

Entrata is a very useful tool for my job because I can promptly address requests from residents of the property where I work. With this tool, I have all the details I need to do my job well, such as what the client requests, whether I can enter in the resident's absence, and whether or not there are pets. I can call the resident to authorize me to enter. From my phone, I can open and close work orders and send follow-up notes. Having all the information at my fingertips definitely improves response times and saves resources (e.g., paperwork). Review collected by and hosted on G2.com.

I have to enter my email every day to authenticate myself. Review collected by and hosted on G2.com.

I love how user-friendly the reports are. Our company requires reporting weekly and sometimes daily, so having everything in one place helps us a lot. Our company says that Entrata streamlines the information much better than the other programs. It was kinda easy to set up because once we had all the information on a spreadsheet, it was easy to upload. Review collected by and hosted on G2.com.

I don't like that Entrata and Elise AI don't sync well with other programs, causing double work in inputting information. Review collected by and hosted on G2.com.

I like being able to manage everything in one place, from texting to collections, so I don’t have to bounce back and forth between different tools. Review collected by and hosted on G2.com.

I do not like that you cannot download all documents at once to make hard folders. Review collected by and hosted on G2.com.

I find the built-in analytics in Entrata really helpful for managing property performance by tracking occupancy and performance metrics. I also like the mobile accessibility it offers—staff can manage tasks directly from a smartphone or tablet, making it a pretty flexible tool. Plus, the initial setup is fast, which was a nice surprise. Review collected by and hosted on G2.com.

I think Entrata could improve the ease of navigation in complex settings. Some users find it difficult to locate or change certain configuration settings. Review collected by and hosted on G2.com.

I appreciate how it integrates across the whole user system and changes happen in real-time. Review collected by and hosted on G2.com.

I don't like that in order to reshop a renewal offer for a resident that is on notice to move, we have to cancel the notice. In an effort to try to save a move out, it's helpful and necessary for us to be able to see these offers as time goes on no matter if the resident is moving or not. Review collected by and hosted on G2.com.