--- title: Entrata Reviews meta\_title: 'Entrata Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 820 reviews by the users' company size, role or industry to find out how Entrata works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 820 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Entrata Reviews & Product Details Visit Website Entrata is a comprehensive property management operating system for multifamily communities worldwide. It unifies leasing, operations, and resident engagement into a single, connected system. Through unified workflows and a shared data layer, Entrata eliminates silos and reduces manual processes, creating a system that doesn’t just support work, but actively executes it. The result is greater efficiency, fewer operational gaps, and improved performance at scale. At the center of this platform is Entrata’s Layered Intelligence (ELI+), which delivers purpose-built AI across the most critical moments in the resident lifecycle, including leasing, payments, renewals, and maintenance. From lead conversion to lease signing, ELI+ automates follow-ups, answers prospect inquiries, schedules tours, optimizes rent collection, ensures secure renewals, and streamlines service requests. By embedding intelligence directly into workflows, ELI+ enables teams to operate more efficiently while focusing on high-impact work that drives stronger NOI. Entrata is powered by two core experience platforms: the Operations Experience Platform (OXP) and the Homebody Resident Experience Platform (RXP). OXP transforms property management into an AI-native operating environment where human teams and AI agents work together seamlessly. With built-in automation, governance, and visibility through tools like OXP Studio, operators can manage, monitor, and scale their operations with greater consistency, control, and confidence. On the resident side, Homebody Resident Experience Platform (RXP) delivers a modern, unified app that brings every interaction into one place. Residents can make payments, submit service requests, access renters insurance and deposit alternatives, build credit through rent reporting, and engage with their community, all within a single experience. For operators, this unified platform enhances resident satisfaction and retention while unlocking new ancillary revenue opportunities and enabling customizable, brand-aligned experiences. Together, these capabilities power Entrata’s vision for Autonomous Property Management™, an AI-native, agentic approach where workflows are coordinated and executed across the entire property lifecycle. Instead of relying on teams to manage every task manually, Entrata enables a system where technology and automation drive consistency, speed, and better outcomes, giving operators the freedom to scale efficiently and operate on their own terms. * * * Product Website Entrata Seller [Entrata, Inc.](https://www.g2.com/sellers/entrata-inc) Discussions [Entrata Community](https://www.g2.com/products/entrata/discuss) Languages Supported English Solution Type All-in-One Overview by Greg Ah Sue Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/entrata/pricing) ## Entrata Integrations (13) What do users say about integrations? Verified by Entrata [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bluemoon Enterprise ](https://www.g2.com/products/bluemoon-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EliseAI ](https://www.g2.com/products/eliseai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jetty ](https://www.g2.com/products/jetty-jetty/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Leonardo247 ](https://www.g2.com/products/leonardo247/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetVendor ](https://www.g2.com/products/netvendor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nova Credit's Platform ](https://www.g2.com/products/nova-credit-s-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Opiniion ](https://www.g2.com/products/opiniion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paychex ](https://www.g2.com/products/paychex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PetScreening ](https://www.g2.com/products/petscreening/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RealPage OneSite ](https://www.g2.com/products/realpage-onesite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Respage ](https://www.g2.com/products/respage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vitality ](https://www.g2.com/products/vitality/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yardi Breeze ](https://www.g2.com/products/yardi-breeze/reviews) Show More AH Antonio H. Small-Business (50 or fewer emp.) 2/24/2026 "Effortless Utility Management, Lacks Email Robustness" 5/5 What do you like best about Entrata? I like Entrata's automated reminders and notifications, as they help me with reminders for rent, renewals, and other actions, reducing the chance of mistakes. The initial setup was fast, which was convenient. Review collected by and hosted on G2.com. What do you dislike about Entrata? I think the email campaign and communication tools need work. The AI email feature and mass messaging tool could really use some improvements. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I use Entrata for utility expense management, improving resident engagement and satisfaction, and reducing missed tasks with automated reminders for rent, renewals, and other actions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 2/3/2026 "Entrata’s High Performance and Integrity Makes Day-to-Day Operations A Paradise" 5/5 What do you like best about Entrata? What I like most about Entrata is the layout design and the overall delivery of the software. It displays quality functionality and simple navigation to complete day to day tasks. Review collected by and hosted on G2.com. What do you dislike about Entrata? There isn’t a single tool that I particularly dislike about Entrata; The software is an incredibly high performing interface. What I would recommend is enhancements to options like filtering when narrowing down specifics. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata helps by minimizing heavy workflow and reducing how companies manage their customer and client base by offering a channel to deliver results and manage various services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian A.") BA Brian A. 2/5/2026 "Effortlessly Organizes Tenant Requests" 5/5 What do you like best about Entrata? I really like how neatly and organized everything is in Entrata, making it super easy to find what I need. The filters are great for narrowing down my specific searches, like when I need to find service requests completed on certain days or months within the last thirty days. This organization and ease of use make my tasks much more manageable. Review collected by and hosted on G2.com. What do you dislike about Entrata? No dislikes at the moment. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata helps me organize tenant complaints and service requests neatly and makes it easy to find specific ones with filters for dates. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CL Cristian L. 2/3/2026 "Organized, User-Friendly, but Mobile Access Needs Improvement" 5/5 What do you like best about Entrata? I like how organized Entrata is. I enjoy that everything is organized and easy to find, which makes my work easier. The initial setup was very easy because everything is very detailed. I would say Entrata deserves a 10 when recommending it to a friend or colleague. Review collected by and hosted on G2.com. What do you dislike about Entrata? I would like to have the same access that I have on the laptop on my cell phone. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I use Entrata to manage work orders and maintenance requests. It makes my work easier by keeping everything organized and easy to find. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Sam P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam P.") SP Sam P. Associate, Invesments Mid-Market (51-1000 emp.) 7/15/2025 "Helpful Tool for Real Estate Operators" 5/5 What do you like best about Entrata? The dynamic functionality of Entrata eliminates the need for multiple software systems to store and pull financial data. This has reduced friction for our team and ensures consistent and accurate data across the company. Another great thing about Entrata is that it is very intuitive and makes training new employees quite easy. This makes it easy to implement across our platform. We use Entrata very frequently for external due diligence, financial reporting, and a variety of other daily uses. The customer support team has also allowed us to implement a variety of new reports into our default pulls through Entrata, which have been very easy to integrate. Entrata offers a wide range of API integrations, including marketing platforms, payment processors, and smart home technology, allowing operators to customize their tech stack without sacrificing system stability. Review collected by and hosted on G2.com. What do you dislike about Entrata? If there were any room for improvement it would be more customizable reports. We feel there are some limitations to some of the niche reporting we require. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Mainly financial reporting and tracking Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Elle R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elle R.") ER Elle R. Leasing Specialist Small-Business (50 or fewer emp.) 2/25/2026 "Easy to Use" 5/5 What do you like best about Entrata? I like that it’s very easy to use and everything is organized Review collected by and hosted on G2.com. What do you dislike about Entrata? I don’t like that it’s something a slow when I have other tabs open Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? It’s very easy to contact my leads and get in contact with people Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JF Julia F. Small-Business (50 or fewer emp.) 2/23/2026 "Streamlined Leasing with Entrata, Needs Better Support" 5/5 What do you like best about Entrata? I like the automated leasing workflow in Entrata, where everything from the application to lease signing can be handled electronically. The initial setup was smooth. Review collected by and hosted on G2.com. What do you dislike about Entrata? I think they need to improve customer support responsiveness. It's sometimes slow or ineffective when issues occur. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I use Entrata for automated leasing management, which simplifies the process from application to lease signing, and it addresses lost or slow maintenance requests by letting tenants submit them online for better tracking and prioritization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 2/26/2026 "User-Friendly Entrata That Makes Leasing and Transitions Easy" 5/5 What do you like best about Entrata? I love how user friendly the system is. I am able to generate leases, upload documents, verify insurance, communicate with residents, keep track of all leases and leads and even have a calendar for my schedule. Review collected by and hosted on G2.com. What do you dislike about Entrata? I like everything about Entrata. I used this system with my last employer and now with my new employer and it has made the transition so easy! Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I currently do not have any problems with Entrata. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JC Jermaine C. Mid-Market (51-1000 emp.) 5/16/2023 "Excellent Property Management Software" 5/5 What do you like best about Entrata? With the added security of the two factor it makes the software more secure Review collected by and hosted on G2.com. What do you dislike about Entrata? things have improved and seems to work smooth Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata helps keeps the cost and the worry out of having to use multiple applications and platforms to get the job done it is a complete all in one toll which has proving to exceed the expectations here. Review collected by and hosted on G2.com. Show More 1/5/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite AW Anthony W. Mid-Market (51-1000 emp.) 2/23/2026 "Fast Setup, But Needs Performance Tweaks" 5/5 What do you like best about Entrata? I appreciate Entrata's maintenance management, which allows me to quickly submit, track, and close work orders. The setup was fast, making it easy to get started. Review collected by and hosted on G2.com. What do you dislike about Entrata? I dislike the occasional system crashes and lag that disrupt daily operations. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I use Entrata for vendor invoice and payment processing securely with the automated bill pay feature. It solves inaccurate tenant screening and simplifies maintenance management, allowing me to quickly submit, track, and close work orders. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Entrata? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Entrata ](https://www.g2.com/products/entrata/discussions/new) GU Guest User • Last activity over 1 year ago What software do property managers use? 0 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/entrata-what-software-do-property-managers-use) GU Guest User • Last activity almost 2 years ago What is Entrata used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-entrata-used-for) [ View all Discussions ](https://www.g2.com/products/entrata/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/entrata/pricing) Entrata Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c4842f1cd3ecb6e1bc17115a7c1c5211/yardi-voyager.png "Product Avatar Image") Yardi Voyager 4/5(235) [ Compare Now ](https://www.g2.com/compare/entrata-vs-yardi-voyager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_82fc1e9c237ef89f7dfac67a73569ec0/appfolio.png "Product Avatar Image") AppFolio 4.6/5(1,035) [ Compare Now ](https://www.g2.com/compare/appfolio-vs-entrata) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3fc6b8333d88b004e0e80925de01ea98/buildium.png "Product Avatar Image") Buildium 4.4/5(275) [ Compare Now ](https://www.g2.com/compare/buildium-vs-entrata) ##### ##### Entrata Features Leasing Rental Applications Tenant Screening Lease Templates Building Operations Maintenance Service Requests Property Inspections Service Portals Accounting Property Accounting Online Payment Dashboards Operations Tenant Portal Lease Application Management Tenant Screening [ View More Features ](https://www.g2.com/products/entrata/features) ## Top-Rated Alternatives [ ![AppFolio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AppFolio") AppFolio 4.6/5(1,035) ](https://www.g2.com/products/appfolio/reviews) [ ![ResMan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ResMan") ResMan 4.8/5(451) ](https://www.g2.com/products/resman/reviews) [ ![Buildium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Buildium") Buildium 4.4/5(275) ](https://www.g2.com/products/buildium/reviews) [ View All Alternatives ](https://www.g2.com/products/entrata/competitors/alternatives) ##### Categories on G2 [Property Management](https://www.g2.com/categories/property-management)[Lease Administration](https://www.g2.com/categories/lease-administration)[Property Intelligence](https://www.g2.com/categories/property-intelligence) ##### Explore More [What ecommerce platform keeps inventory accurate when you are selling across multiple channels at the same time?](https://www.g2.com/discussions/which-ecommerce-platform-keeps-inventory-accurate-when-you-are-selling-across-multiple-channels-at-the-same-time)[corporate learning management system](https://www.g2.com/discussions/help-me-choose-a-good-corporate-learning-management-system-in-2025)[Which file converter platforms connect well with cloud storage systems like Google Drive or SharePoint so files move automatically without manual uploads?](https://www.g2.com/discussions/which-file-converter-platforms-connect-well-with-cloud-storage-systems-like-google-drive-or-sharepoint-so-files-move-automatically-without-manual-uploads) [What is the most secure MFA solution for regulated industries?](https://www.g2.com/discussions/what-is-the-most-secure-mfa-solution-for-regulated-industries)[Which social media listening platforms are good at picking up sentiment shifts around product launches or campaign announcements before they become a problem?](https://www.g2.com/discussions/which-social-media-listening-platforms-are-good-at-picking-up-sentiment-shifts-around-product-launches-or-campaign-announcements-before-they-become-a-problem)[Pros and Cons Details](https://www.g2.com/products/entrata/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)