--- title: Entrata Reviews meta\_title: 'Entrata Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 820 reviews by the users' company size, role or industry to find out how Entrata works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 820 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Entrata Reviews & Product Details Visit Website Entrata is a comprehensive property management operating system for multifamily communities worldwide. It unifies leasing, operations, and resident engagement into a single, connected system. Through unified workflows and a shared data layer, Entrata eliminates silos and reduces manual processes, creating a system that doesn’t just support work, but actively executes it. The result is greater efficiency, fewer operational gaps, and improved performance at scale. At the center of this platform is Entrata’s Layered Intelligence (ELI+), which delivers purpose-built AI across the most critical moments in the resident lifecycle, including leasing, payments, renewals, and maintenance. From lead conversion to lease signing, ELI+ automates follow-ups, answers prospect inquiries, schedules tours, optimizes rent collection, ensures secure renewals, and streamlines service requests. By embedding intelligence directly into workflows, ELI+ enables teams to operate more efficiently while focusing on high-impact work that drives stronger NOI. Entrata is powered by two core experience platforms: the Operations Experience Platform (OXP) and the Homebody Resident Experience Platform (RXP). OXP transforms property management into an AI-native operating environment where human teams and AI agents work together seamlessly. With built-in automation, governance, and visibility through tools like OXP Studio, operators can manage, monitor, and scale their operations with greater consistency, control, and confidence. On the resident side, Homebody Resident Experience Platform (RXP) delivers a modern, unified app that brings every interaction into one place. Residents can make payments, submit service requests, access renters insurance and deposit alternatives, build credit through rent reporting, and engage with their community, all within a single experience. For operators, this unified platform enhances resident satisfaction and retention while unlocking new ancillary revenue opportunities and enabling customizable, brand-aligned experiences. Together, these capabilities power Entrata’s vision for Autonomous Property Management™, an AI-native, agentic approach where workflows are coordinated and executed across the entire property lifecycle. Instead of relying on teams to manage every task manually, Entrata enables a system where technology and automation drive consistency, speed, and better outcomes, giving operators the freedom to scale efficiently and operate on their own terms. * * * Product Website Entrata Seller [Entrata, Inc.](https://www.g2.com/sellers/entrata-inc) Discussions [Entrata Community](https://www.g2.com/products/entrata/discuss) Languages Supported English Solution Type All-in-One Overview by Greg Ah Sue Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/entrata/pricing) ## Entrata Integrations (13) What do users say about integrations? Verified by Entrata [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bluemoon Enterprise ](https://www.g2.com/products/bluemoon-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EliseAI ](https://www.g2.com/products/eliseai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jetty ](https://www.g2.com/products/jetty-jetty/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Leonardo247 ](https://www.g2.com/products/leonardo247/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetVendor ](https://www.g2.com/products/netvendor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nova Credit's Platform ](https://www.g2.com/products/nova-credit-s-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Opiniion ](https://www.g2.com/products/opiniion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paychex ](https://www.g2.com/products/paychex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PetScreening ](https://www.g2.com/products/petscreening/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RealPage OneSite ](https://www.g2.com/products/realpage-onesite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Respage ](https://www.g2.com/products/respage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vitality ](https://www.g2.com/products/vitality/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yardi Breeze ](https://www.g2.com/products/yardi-breeze/reviews) Show More ![Ashley M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley M.") AM Ashley M. Leasing and marketing manager Small-Business (50 or fewer emp.) 7/20/2026 "Entrata is a helpful tool in multiple ways" 5/5 What do you like best about Entrata? I am able to keep track of all my residents and leads Review collected by and hosted on G2.com. What do you dislike about Entrata? I wish the reports were easier to access Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata helps me to be more organized with my responsibilities at work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![emily w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "emily w.") EW emily w. Commercial and Multi-Family Property Manager Small-Business (50 or fewer emp.) 7/7/2026 "Entrata’s Simple, Easy-to-Navigate Experience" 5/5 What do you like best about Entrata? The simplicity. It is so easy to navigate Review collected by and hosted on G2.com. What do you dislike about Entrata? I truly have no complaints about Entrata Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata provides everything from applications to employee communication. Its all on one platform making it easy to navigate all parts of my job Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrea D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea D.") AD Andrea D. Leasing Admin 2/3/2026 "Streamlined Property Management with Entrata" 5/5 What do you like best about Entrata? I really like how with Entrata, everything lives together in one place, making it easy to follow up and follow along with residents. The emailing feature and the handling of financials and maintenance requests are standout aspects for me. The whole company can have eyes on a resident at any time, knowing where something is sitting, pending, or has been requested. Entrata is more user-friendly, can do more, and offers more automated emails and templates, which is great for our needs. The initial setup was seamless, and it's a product I'm highly likely to recommend. Review collected by and hosted on G2.com. What do you dislike about Entrata? I wish there was an @ function on the side where we work to communicate with people to fix things. It would be nice if there was a queue for agents so not so many hands are in the same pot. Also, if something needed to be fixed, being able to @ the person or team instead of having to send screenshots through an email separately would be great. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata lets everything live together in one place, making it easy to follow up and follow along with residents. The whole company can see resident information anytime, knowing what's sitting, pending, or requested. Review collected by and hosted on G2.com. Show More 2/5/2026 Validated ReviewerIncentivizedSource: Seller invite MS Mathos S. 2/10/2026 "Seamless Setup, Comprehensive Property Management" 5/5 What do you like best about Entrata? I use Entrata for communication, leasing, marketing, maintenance requests, and reporting. I love how it streamlines everything in one location, helping me communicate on a mass level with all residents and view updates on work orders easily. It's really helpful! I really like that I can locate any reports I need to see how the property is doing. The communication center is great for sending out mass emails, and the library is terrific for finding necessary reports. The maintenance tab helps me provide updates to residents. The initial setup was seamless with no issues, and I'd highly recommend it to a friend or colleague. Review collected by and hosted on G2.com. What do you dislike about Entrata? There isn't anything that I dislike. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I use Entrata to streamline communication with residents, manage leasing and marketing, handle maintenance requests, and reporting. It consolidates everything in one location, allowing me to communicate mass updates and access crucial reports, which is incredibly helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite MJ Michael J. Lead maintenance Tech Enterprise (\> 1000 emp.) 7/15/2026 "Very Easy to Use and a Joy to Work With" 5/5 What do you like best about Entrata? The app is very easy to use. I enjoy using the app Review collected by and hosted on G2.com. What do you dislike about Entrata? So far I do not dislike anything about the app Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I’m not familiar with anything they are solving at this time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/6/2026 "Very Helpful Customer Service and a Flexible Platform" 5/5 What do you like best about Entrata? Whenever I call the customer service for help with an issue, they are very helpful. Review collected by and hosted on G2.com. What do you dislike about Entrata? I have only worked with Entrata for a year and have not come across anything I specifically do not like. I know it can be limiting in some ways but it is also limitless in others. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata creates a centralized place for residents and their information to be easily accessed. Anytime they do updates, they are benefiting us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") CR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/7/2026 "Entrata Stands Out for Usability and Quick, In-Window Navigation" 5/5 What do you like best about Entrata? I do appreciate on Entrata all the quick links and also being able to stay within the same window. That is a big drawback other programs have versus Entrata. Entrata really stands out in the category of usability. Review collected by and hosted on G2.com. What do you dislike about Entrata? I dislike the application approval process, I do think it is very lengthy with far more approvals then necessary/ Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Issues that occur with residents are not as common due to knowledge and informational correspondence. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller HC hiram c. Small-Business (50 or fewer emp.) 7/2/2026 "Smooth Interface, Perfect for Property Management" 5/5 What do you like best about Entrata? I use Entrata for property management work and I like how smooth the interface is. I just love how it continues to update to make things easier for us. The quick keys are super helpful. For me, it was super easy to set up. Review collected by and hosted on G2.com. What do you dislike about Entrata? everything is good Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I use Entrata to manage everything from who lives on-site to work order issues. The smooth interface and quick keys make operations easier and efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dylan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dylan S.") DS Dylan S. Merchandise and Opperations specialist Small-Business (50 or fewer emp.) 7/8/2026 "Keeps All My Tasks in One Place and Easy to Manage" 4/5 What do you like best about Entrata? It makes looking at my tasks simple while keeping everything all in one place Review collected by and hosted on G2.com. What do you dislike about Entrata? Entrata seems to crash on me a lot or it will lose some of my inspections. I have to restart the app a lot or sometimes even log out and log back in. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? It helps me communicate with my residents well especially when the resident understands how to work the system and read notes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Xiann P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xiann P.") XP Xiann P. Leasing Community Intern Small-Business (50 or fewer emp.) 7/2/2026 "Very Organized and Easy to Navigate" 5/5 What do you like best about Entrata? It's very organized and very easy to navigate. Review collected by and hosted on G2.com. What do you dislike about Entrata? Might take a minute to update which has caused me and my colleagues to call the same person within the same timeframe. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Organization and planning. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Entrata? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Entrata ](https://www.g2.com/products/entrata/discussions/new) GU Guest User • Last activity over 1 year ago What software do property managers use? 0 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/entrata-what-software-do-property-managers-use) GU Guest User • Last activity almost 2 years ago What is Entrata used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-entrata-used-for) [ View all Discussions ](https://www.g2.com/products/entrata/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/entrata/pricing) Entrata Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c4842f1cd3ecb6e1bc17115a7c1c5211/yardi-voyager.png "Product Avatar Image") Yardi Voyager 4/5(235) [ Compare Now ](https://www.g2.com/compare/entrata-vs-yardi-voyager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_82fc1e9c237ef89f7dfac67a73569ec0/appfolio.png "Product Avatar Image") AppFolio 4.6/5(1,035) [ Compare Now ](https://www.g2.com/compare/appfolio-vs-entrata) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3fc6b8333d88b004e0e80925de01ea98/buildium.png "Product Avatar Image") Buildium 4.4/5(275) [ Compare Now ](https://www.g2.com/compare/buildium-vs-entrata) ##### ##### Entrata Features Leasing Rental Applications Tenant Screening Lease Templates Building Operations Maintenance Service Requests Property Inspections Service Portals Accounting Property Accounting Online Payment Dashboards Operations Tenant Portal Lease Application Management Tenant Screening [ View More Features ](https://www.g2.com/products/entrata/features) ## Top-Rated Alternatives [ ![AppFolio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AppFolio") AppFolio 4.6/5(1,035) ](https://www.g2.com/products/appfolio/reviews) [ ![ResMan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ResMan") ResMan 4.8/5(451) ](https://www.g2.com/products/resman/reviews) [ ![Buildium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Buildium") Buildium 4.4/5(275) ](https://www.g2.com/products/buildium/reviews) [ View All Alternatives ](https://www.g2.com/products/entrata/competitors/alternatives) ##### Categories on G2 [Property Management](https://www.g2.com/categories/property-management)[Lease Administration](https://www.g2.com/categories/lease-administration)[Property Intelligence](https://www.g2.com/categories/property-intelligence) ##### Explore More [What ecommerce platform keeps inventory accurate when you are selling across multiple channels at the same time?](https://www.g2.com/discussions/which-ecommerce-platform-keeps-inventory-accurate-when-you-are-selling-across-multiple-channels-at-the-same-time)[corporate learning management system](https://www.g2.com/discussions/help-me-choose-a-good-corporate-learning-management-system-in-2025)[Which file converter platforms connect well with cloud storage systems like Google Drive or SharePoint so files move automatically without manual uploads?](https://www.g2.com/discussions/which-file-converter-platforms-connect-well-with-cloud-storage-systems-like-google-drive-or-sharepoint-so-files-move-automatically-without-manual-uploads) [What is the most secure MFA solution for regulated industries?](https://www.g2.com/discussions/what-is-the-most-secure-mfa-solution-for-regulated-industries)[Which social media listening platforms are good at picking up sentiment shifts around product launches or campaign announcements before they become a problem?](https://www.g2.com/discussions/which-social-media-listening-platforms-are-good-at-picking-up-sentiment-shifts-around-product-launches-or-campaign-announcements-before-they-become-a-problem)[Pros and Cons Details](https://www.g2.com/products/entrata/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)