--- title: Entrata Reviews meta\_title: 'Entrata Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 820 reviews by the users' company size, role or industry to find out how Entrata works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 820 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Entrata Reviews & Product Details Visit Website Entrata is a comprehensive property management operating system for multifamily communities worldwide. It unifies leasing, operations, and resident engagement into a single, connected system. Through unified workflows and a shared data layer, Entrata eliminates silos and reduces manual processes, creating a system that doesn’t just support work, but actively executes it. The result is greater efficiency, fewer operational gaps, and improved performance at scale. At the center of this platform is Entrata’s Layered Intelligence (ELI+), which delivers purpose-built AI across the most critical moments in the resident lifecycle, including leasing, payments, renewals, and maintenance. From lead conversion to lease signing, ELI+ automates follow-ups, answers prospect inquiries, schedules tours, optimizes rent collection, ensures secure renewals, and streamlines service requests. By embedding intelligence directly into workflows, ELI+ enables teams to operate more efficiently while focusing on high-impact work that drives stronger NOI. Entrata is powered by two core experience platforms: the Operations Experience Platform (OXP) and the Homebody Resident Experience Platform (RXP). OXP transforms property management into an AI-native operating environment where human teams and AI agents work together seamlessly. With built-in automation, governance, and visibility through tools like OXP Studio, operators can manage, monitor, and scale their operations with greater consistency, control, and confidence. On the resident side, Homebody Resident Experience Platform (RXP) delivers a modern, unified app that brings every interaction into one place. Residents can make payments, submit service requests, access renters insurance and deposit alternatives, build credit through rent reporting, and engage with their community, all within a single experience. For operators, this unified platform enhances resident satisfaction and retention while unlocking new ancillary revenue opportunities and enabling customizable, brand-aligned experiences. Together, these capabilities power Entrata’s vision for Autonomous Property Management™, an AI-native, agentic approach where workflows are coordinated and executed across the entire property lifecycle. Instead of relying on teams to manage every task manually, Entrata enables a system where technology and automation drive consistency, speed, and better outcomes, giving operators the freedom to scale efficiently and operate on their own terms. * * * Product Website Entrata Seller [Entrata, Inc.](https://www.g2.com/sellers/entrata-inc) Discussions [Entrata Community](https://www.g2.com/products/entrata/discuss) Languages Supported English Solution Type All-in-One Overview by Greg Ah Sue Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/entrata/pricing) ## Entrata Integrations (13) What do users say about integrations? Verified by Entrata [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bluemoon Enterprise ](https://www.g2.com/products/bluemoon-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EliseAI ](https://www.g2.com/products/eliseai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jetty ](https://www.g2.com/products/jetty-jetty/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Leonardo247 ](https://www.g2.com/products/leonardo247/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetVendor ](https://www.g2.com/products/netvendor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nova Credit's Platform ](https://www.g2.com/products/nova-credit-s-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Opiniion ](https://www.g2.com/products/opiniion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paychex ](https://www.g2.com/products/paychex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PetScreening ](https://www.g2.com/products/petscreening/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RealPage OneSite ](https://www.g2.com/products/realpage-onesite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Respage ](https://www.g2.com/products/respage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vitality ](https://www.g2.com/products/vitality/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yardi Breeze ](https://www.g2.com/products/yardi-breeze/reviews) Show More ![Cam P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cam P.") CP Cam P. leasing agent Enterprise (\> 1000 emp.) 7/3/2026 "Makes Supporting Residents Easy and Strengthens Resident Relations" 5/5 What do you like best about Entrata? I like being able to assist residents with items in the resident portal, and Entrata makes it easy for me to support them and maintain strong resident relations. Review collected by and hosted on G2.com. What do you dislike about Entrata? I don’t like that some things are difficult to look up, like the driver’s plate and current applicants. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I haven’t noticed any issues so far, and everything seems good! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Zulema R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zulema R.") ZR Zulema R. AP clerk Mid-Market (51-1000 emp.) 7/2/2026 "Fast, Easy Check Cutting and Smooth Reconciliation" 5/5 What do you like best about Entrata? it is helpful to cut checks easily and fast, also for reconciling purposes it is a very good program Review collected by and hosted on G2.com. What do you dislike about Entrata? reports and tiny fonts for reports, also the time to filter thru so many camps the data to get a report fast Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? easy at cutting checks and void them and also reconciling and getting done bank reconciliations accurate Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JG Jazmine G. Leasing specialist Mid-Market (51-1000 emp.) 7/2/2026 "My go to property management software" 5/5 What do you like best about Entrata? It’s easy to receive notifications and send messages to residents. All the tabs are right on the home page, which makes everything straightforward and easy to explain. Review collected by and hosted on G2.com. What do you dislike about Entrata? The only thing I dislike about Entrata is you cant call from it. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? It is help me solve problems with reports and renewal and it’s easy to work Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Delisia W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Delisia W.") DW Delisia W. Mid-Market (51-1000 emp.) 7/2/2026 "Essential for Efficient Apartment Management" 5/5 What do you like best about Entrata? I like that Entrata helps find and correct issues for residents quicker than other systems. I also appreciate that everything needed to help new prospects and current tenants is all in one system. The initial setup was very easy and only took around 30 minutes to get everything over. It's a very good system to have. Review collected by and hosted on G2.com. What do you dislike about Entrata? Nothing at all Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Entrata helps find and correct issues for residents quicker than other systems. I like that everything needed to help new prospects and current tenants is all on one system. Review collected by and hosted on G2.com. Show More 7/7/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") CR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/2/2026 "Intuitive Interface with Easy Access to Leasing and Maintenance Data" 4.5/5 What do you like best about Entrata? It’s easy to access leasing and maintenance-related data. It offers a wide range of functionality and has a very intuitive interface, which makes it straightforward to use. Review collected by and hosted on G2.com. What do you dislike about Entrata? It logs me off every time I don’t use it for a while, even when I’m on my trusted laptop. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? It’s readily available and lets me keep track of things on my end without having to trouble the on-site teams. It also gives me access to multiple types and formats of reports, which makes it easier to find what I need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sydney P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sydney P.") SP Sydney P. Small-Business (50 or fewer emp.) 2/23/2026 "Intuitive, Efficient, But Needs Application Tweaks" 5/5 What do you like best about Entrata? I like Entrata because it's easy and simple to use, and once you learn the processes and procedures, it's not complicated and goes pretty fast. I use it for work, and I appreciate that I can run reports quickly and see everything exactly as I need. It resolves any communication issues because everything is documented. Entrata is easy to learn and understand, much clearer than other interfaces in leasing. I find the quick accessibility and organization of the site valuable, as everything is organized exactly where you need it, with tabs for residents, leads, maintenance, and reports. You don't have to search for anything, which makes things so much easier. The initial setup was simple, with management just giving me access. Review collected by and hosted on G2.com. What do you dislike about Entrata? I don't like that in the application process, if there's an unknown character or a phone number that's too long in the guarantor's application, it won't let us generate the lease agreement. I wish it would flag it when the applicant is adding that. It's especially problematic since we deal with a lot of international students, and it doesn't work all the way, causing more technical difficulties. Then we have to search down what the problem is. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I use Entrata to run reports quickly and access exactly what I need. It solves communication issues by documenting everything clearly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CH Carlos h. Mid-Market (51-1000 emp.) 4/9/2026 "Streamlined Maintenance with Easy Setup" 5/5 What do you like best about Entrata? I like how Entrata makes it easy to ensure that residents' work orders are completed in a timely manner. Without it, we would probably be lost and not know what work orders residents want, and we could fall behind. It helps us keep control of our daily tasks and accomplish our jobs and maintenance efficiently. Additionally, it was easy to download on our phones and computers, with no issues and straightforward setup. Review collected by and hosted on G2.com. What do you dislike about Entrata? Probably emergency calls, if we had emergencies. We can get emergency calls direct phone number. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? I use Entrata for maintenance, helping solve issues for residents. It ensures work orders are done on time, keeping us on top of tasks. Without it, we'd lose track of resident requests and fall behind. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stacey M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacey M.") SM Stacey M. Property Manager Mid-Market (51-1000 emp.) 7/8/2026 "Excellent, Knowledgeable Customer Service Team" 5/5 What do you like best about Entrata? The customer service team operates in excellence and very knowledgeable Review collected by and hosted on G2.com. What do you dislike about Entrata? The wait time or response time sometimes can be a little long but worth it. Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? it is help to solve lease issues, resident information and day to day operations Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ashley W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley W.") AW Ashley W. Director of Field Marketing Mid-Market (51-1000 emp.) 5/9/2024 "User-focused experience + results" 5/5 What do you like best about Entrata? Entrata recently adjusted their guest cards to automatically opt prospects in for text messaging which has been a HUGE help. Also, their Digital Marketing Bundle has saved my team 21 hours per person per month (84 hours total). Amazing! Review collected by and hosted on G2.com. What do you dislike about Entrata? In email campaigns, Entrata has an AI feature to help with mass emails. However, the AI doesn’t use Entrata’s merge fields so you need to delete the AI attempts at merge fields and replace with Entrata’s, creating concern over using AI at all until fixed as it hurts the brand to miss an edit Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? The Entrata dashbord provides an all-in solution to organizing our on-site team's day-to-day and helping our corporate team have a great snapshot of what is going on at the property and how to best aid our teams. This has allowed for a reduction of calls and emails as everything is easily accesible. Review collected by and hosted on G2.com. Show More 12/4/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shereece B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shereece B.") SB Shereece B. Regional Leasing Specialist Small-Business (50 or fewer emp.) 7/18/2026 "Seamless Multi-Platform Interface Across All Functions" 5/5 What do you like best about Entrata? The multi-platform interface it foresters across functionality Review collected by and hosted on G2.com. What do you dislike about Entrata? Layout changes frequently occur tend to affect efficiency at times Review collected by and hosted on G2.com. What problems is Entrata solving and how is that benefiting you? Solving communication issues, introducing things like the text options to residents has been a great update Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Entrata? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Entrata ](https://www.g2.com/products/entrata/discussions/new) GU Guest User • Last activity over 1 year ago What software do property managers use? 0 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/entrata-what-software-do-property-managers-use) GU Guest User • Last activity almost 2 years ago What is Entrata used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-entrata-used-for) [ View all Discussions ](https://www.g2.com/products/entrata/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/entrata/pricing) Entrata Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c4842f1cd3ecb6e1bc17115a7c1c5211/yardi-voyager.png "Product Avatar Image") Yardi Voyager 4/5(235) [ Compare Now ](https://www.g2.com/compare/entrata-vs-yardi-voyager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_82fc1e9c237ef89f7dfac67a73569ec0/appfolio.png "Product Avatar Image") AppFolio 4.6/5(1,035) [ Compare Now ](https://www.g2.com/compare/appfolio-vs-entrata) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3fc6b8333d88b004e0e80925de01ea98/buildium.png "Product Avatar Image") Buildium 4.4/5(275) [ Compare Now ](https://www.g2.com/compare/buildium-vs-entrata) ##### ##### Entrata Features Leasing Rental Applications Tenant Screening Lease Templates Building Operations Maintenance Service Requests Property Inspections Service Portals Accounting Property Accounting Online Payment Dashboards Operations Tenant Portal Lease Application Management Tenant Screening [ View More Features ](https://www.g2.com/products/entrata/features) ## Top-Rated Alternatives [ ![AppFolio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AppFolio") AppFolio 4.6/5(1,035) ](https://www.g2.com/products/appfolio/reviews) [ ![ResMan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ResMan") ResMan 4.8/5(451) ](https://www.g2.com/products/resman/reviews) [ ![Buildium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Buildium") Buildium 4.4/5(275) ](https://www.g2.com/products/buildium/reviews) [ View All Alternatives ](https://www.g2.com/products/entrata/competitors/alternatives) ##### Categories on G2 [Property Management](https://www.g2.com/categories/property-management)[Lease Administration](https://www.g2.com/categories/lease-administration)[Property Intelligence](https://www.g2.com/categories/property-intelligence) ##### Explore More [What ecommerce platform keeps inventory accurate when you are selling across multiple channels at the same time?](https://www.g2.com/discussions/which-ecommerce-platform-keeps-inventory-accurate-when-you-are-selling-across-multiple-channels-at-the-same-time)[corporate learning management system](https://www.g2.com/discussions/help-me-choose-a-good-corporate-learning-management-system-in-2025)[Which file converter platforms connect well with cloud storage systems like Google Drive or SharePoint so files move automatically without manual uploads?](https://www.g2.com/discussions/which-file-converter-platforms-connect-well-with-cloud-storage-systems-like-google-drive-or-sharepoint-so-files-move-automatically-without-manual-uploads) [What is the most secure MFA solution for regulated industries?](https://www.g2.com/discussions/what-is-the-most-secure-mfa-solution-for-regulated-industries)[Which social media listening platforms are good at picking up sentiment shifts around product launches or campaign announcements before they become a problem?](https://www.g2.com/discussions/which-social-media-listening-platforms-are-good-at-picking-up-sentiment-shifts-around-product-launches-or-campaign-announcements-before-they-become-a-problem)[Pros and Cons Details](https://www.g2.com/products/entrata/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)